It only works on densely packed hedges because you have to press it on fairly hard to get it to work. Takes time to set up.

Like the look of concept but it does NOT work as advertised. Very small clippings still all over my path and lawn, extremely heavy and tiring on arms and back. Also took me three to four times as long to do hedge. I repeat the title DO NOT BUY THE GARDEN GROOM MIDI it is useless and cheaply made!

DO NOT BUY THIS. The machine is a good concept and worked very well . BUT!!!. I hit a large twig and broke the impellor, which is plastic. I was told by the only spares supplier in the World, or so it seemed on the internet, that the manufacturer does not provide this spare part. The machine is now scrap and would have to buy a new one. I could not contact the manufacturer to lodge a complaint.

Had an original groom for several years now, has always performed well and neighbours have always commented on the speed and neatness. Not uncommon to be asked if I use a spirit level to cut my hedge as it is so evenly flat. If you use regularly it will keep things neat, but don't let the hedge overgrow as it makes it harder work. Only drawback was it got heavier as you used it as it collects the clippings on board. But....the collection box is made of a degradable plastic which with time has now gone brittle and bits keep falling off it, duct tape worked for a while but it now needs replacing, there appears to be no spares market other than buying faulty units off Ebay in the Uk. Looks like I will be back to the petrol trimmer. Shame, it was good until now.

Overall it is heavy, clumsy, restricts your movement, and with the collecting bag and cable, you have to lay everything out several times. It took me 4 times longer to cut my hedges and i was knackered. Used it once then got rid of it. 3.8kg is far too heavy! Redesign i think with far lighter materials, i had the 500 watt model

I used the garden groom 500w today. Found that it gave a really good,clean cut. I didn"t use the collection bag as our hedge is"nt massive. I found that most of the bits were collected but still did spit out bits which on the pavement side of the hedge I still had to sweep up,this didn"t take long as there was only little bits left. Overall it"s a lot better than normal electric trimmers and I would recommend to anyone.

I was excited to finally get the garden groom. I was impressed with how easy to use it looked on TV. Well, I used it on 1 bush and it broke already! Very disappointed. I went to their website they recommend in the owners manual for trouble shooting. The site is no longer in use. I guess they have had too many complaints? I will never buy anything from an infomercial again! I am out $125.00, and a bush that is only half trimmed!!

I hate to pick up hedge clippings. The Garden Groom has made the job so much easier. Thankfully I have had zero problems for the last 4 years! I don't think I could ever go back to regular hedge clippers

Just got it the other day. Used it today. Does exactly what I expected. Paid ~$125.00. If I can ge a couple of years out of it I'll be happy. One hundred bucks doesn't buy much these days.

I used the trimmer one season, it was OK. A clip that holds the plastic clippings catcher in place broke. It can't be used without it. I called, asking for a replacement. It can't be more than 2 or 3 dollars. I told them the problem and was told my warranty was up and they couldn't do anything. I told them I will pay for it. They have and keep NO Spare Parts. They offered to sell me a new one. So because of a 2 inch clip, the Garden Groom is no longer usable for me. Instead of sending me a new clip, they want me to spend another 100 bucks plus. If you want to deal with someone like that, then be my guest. Ask them first, will they ever be able to provide a broken or missing piece after the warranty.

I got the Garden Groom for Christmas and of course I was unable to try it out until this spring. I tried it and hated it. It left mulchings all over the place and it ended up being more work than just using a regular hedge trimmer and raking up the stuff. It didn't cut evenly and very hard to use on the sides of the bushes. I called customer service and they refused to let me return it because of their 60 day return policy. Um...hello!! Christmas present, snow, spring just got here! Their should be some type of 6 month policy if purchased during Christmas. The item is horrible and the company is no better. Save your money!!

Just received my Garden Groom and I LOVE it!!! It makes the job so easy, fun and safe. I used it this weekend on my bushes and my neighbor is buying one now!

I returned my Garden Groom. Had a hard time getting it to cut. My son-in-law tried it as well as some neighbors - worthless as far as I'm concerned. I sent it back and didn't read the fine print. I was supposed to call customer service first. I'm assuming I'm out $136.90. Would never recommend this product to anyone.