Boomerang Rentals Reviews - www.boomerangrentals.co.uk

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★★★☆☆
2.6 / 5
43% of users recommend this
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★★★★★
Boomerang Rentals www.boomerangrentals.co.uk

“Great service and great price”

Written on: 01/11/2011 by imti107 (1 review written)

I am currently on the £3.49 per month subscription and am very happy with their service. And also their turnaround is great and takes only 1 day before they send the game. The replying of emails is fast and helpful. So I have been on boomerang rentals for about 7 months now and am so far happy without any complains… Read Full Review

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★☆☆☆☆
Boomerang Rentals www.boomerangrentals.co.uk

“No games!”

Written on: 05/08/2011

I have been with Boomerang rentals for over a year now and have finally decided to cut and run even though I haven't received a game in 2 months and have therefore lost that subscription money due to the fact that they don't issue refunds despite the fact I haven't received goods or a service... The first few months I was subscribed were fantastic - I received all the games I wanted to play quickly and without hassle. However during my fourth month of subscription one of the games (Mass Effect… Read Full Review

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★★★★☆
Boomerang Rentals www.boomerangrentals.co.uk

“Brilliant, great value and the best out there!”

Written on: 02/08/2011 by Tom_468 (1 review written)

Now, I've been looking for a game rental service for a while now, only being able to find expensive options- I just wanted to rent a game, keep for a while, and send it back in exchange for another. I don't have to time for '1 game a week' or 'multiple games at once', so Boomerang's Value Package is exactly what I wanted. I've been on it for at least six months now; I just need to choose the games I want to rent, choose how I want them to be prioritized (more on this later!) and then off we go… Read Full Review

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★☆☆☆☆
Boomerang Rentals www.boomerangrentals.co.uk

“STAY WELL CLEAR!!!!!!!!!!!!”

Written on: 03/07/2011

Signed up for the 'free' trial. Took a week from signing up to receive a title even though all of my top 5 were reasonably old games. Cancelled online and a few days later they still sent out another game, not leaving me enough time to send it back before the end of the free trial, meaning they wanted to charge me a months subscription. Awful service, will never touch again… Read Full Review

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★★★★★
Boomerang Rentals www.boomerangrentals.co.uk

“Great selection and turnaround times. Their customer...”

Written on: 13/05/2011

Great selection and turnaround times. Their customer service is fantastic, there are no menus, you get through to a person straight away who is always really friendly and really efficient. I would recommend this service to anyone. Theiur value package at 3.49 a month is also a bargain and great for casual gamers. It's not matched by anyone else in the market… Read Full Review

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★★★★★
Boomerang Rentals www.boomerangrentals.co.uk

“I would like to point out that all the negative...”

Written on: 24/04/2011

I would like to point out that all the negative reviews are obviously hand written by Lovefilm employees... seriously. This rental site is as best as it gets. I've been with them for 3 months now and I can honestly say if your not interested in receiving your highest priority title on your games list then the turn around really is 1 day.

They allow you to alter the type of service you want Top 3, Top 5, Balanced and fast.

Top 3 turnaround is 4-5 days, yeah slow, but you wanted the highest… Read Full Review

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Dona_Ferentes's Comment

Written on: 13/08/2013

"I would like to point out that all the negative reviews are obviously hand written by Lovefilm employees... seriously"

You're an idiot. I have no love for LoveFilm at all, and think they give lousy service, especially since Amazon took over.

But seriously, Boomerang actually manage to make Lovefilm look good!

During my free trial period with Boomerang, their service was absolutely outstanding. But once they started taking my money, that went to Hell, fast.

I've been sitting for nearly two weeks since they received my last game, and I'm STILL waiting for them to send me something, in spite of having more than 15 possible games on my list.

Maybe it's YOU who are the Boomerang employee?

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★★★★★
Boomerang Rentals www.boomerangrentals.co.uk

“I think Boomerang are a very good company, they...”

Written on: 29/10/2010

I think Boomerang are a very good company, they respond to my emails quickly also on the telephone, you got to look at it for what it is you pay £10 per month and you get two games per month yes you might not get top titles all the time however you dont have to pay out a fortune for somthing that depreciates faster the the speed of light ive personaly saved a small fortune! well done boomerang

Regards

Luke Hill… Read Full Review

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★★★★☆
Boomerang Rentals www.boomerangrentals.co.uk

“I dont see why everyone is moaning. I've been with...”

Written on: 25/09/2010

I dont see why everyone is moaning. I've been with this company since the old site and I've had no problems. I have found that the most popular games take a few days to turnaround but thats expected as you cant even get most of the new games in other rental stores. I have recently contact customer services and I received a reply within a couple of days which was written to me directly and not circular.
I would fully recommend this service and will be writing a full review on my blog… Read Full Review

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★☆☆☆☆
Boomerang Rentals www.boomerangrentals.co.uk

“Very slow replying to emails/questions, very slow at...”

Written on: 22/09/2010

Very slow replying to emails/questions, very slow at dispatching games and a poor selection to choose from, layout including thumbnails are very poor too. I would not recommend this service. However they did restart my 21 trial after the first game sent to me was lost although it took 2 weeks to send a new one… Read Full Review

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★☆☆☆☆
Boomerang Rentals www.boomerangrentals.co.uk

“I have used boomerang for over 8 months. The first...”

Written on: 24/06/2010

I have used boomerang for over 8 months. The first 4-6 months were great with no problems, receiving games on time, receiving new releases as this is what i was paying for. After 4-6 months passed I stopped getting new releases on release date. The customer service became abysmal and very slow responding to my emails.

Now in the last 2 weeks, 2 games have gone missing whilst being delivered TO me, now boomerang want me to sign up for 6 months to recoup their losses. They want ME to pay for… Read Full Review

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Guest's Comment

Written on: 20/07/2011

exactly the same story... I mean word for word. 6 months of great service followed by a "lost" game and a 6 month forced subscription (wasn't an issue for me as I has received a good experience overall).

Once I had agreed to this service became abysmal. Slow customer service and I was lucky to get a game delivered once every 1-2 months.

Steer clear - REALLY.

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★☆☆☆☆
Boomerang Rentals www.boomerangrentals.co.uk

“Not good enough.”

Written on: 09/06/2010

Not good enough… Read Full Review

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★☆☆☆☆
Boomerang Rentals www.boomerangrentals.co.uk

“Been with boomerang for a few months now - got 13...”

Written on: 01/06/2010

Been with boomerang for a few months now - got 13 items on my list but it's been nearly two weeks since they received my last game. They have a rating system which shows you how high the demand is - mine are all mid-range demand yet still not available. Service is a great idea but they don't seem to have the volume of games to cope with the demand… Read Full Review

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★★★★★
Boomerang Rentals www.boomerangrentals.co.uk

“I have found Boomerang to be great so far. They...”

Written on: 14/05/2010

I have found Boomerang to be great so far. They despatch a new game within a couple of days of receiving the previous one back and the games are always in good condition (so far!) The packaging is easy to reuse for sending the games back and I found the website quite easy to use. Actually, I'm struggling to find any negative issues....I suppose I haven't received my top choice very often, but I didn't expect to really, especially as I'm on the cheapest package which is as cheap as chips… Read Full Review

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★★★★★
Boomerang Rentals www.boomerangrentals.co.uk

“great service ”

Written on: 07/05/2010

great service
very fast turn around
good price… Read Full Review

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★★★★☆
Boomerang Rentals www.boomerangrentals.co.uk

“Been with Boomerang Rentals for over 3 years on the...”

Written on: 17/02/2010 by Alsius (4 reviews written)

Been with Boomerang Rentals for over 3 years on the top priority package (£16), no problems with any discs, kind and courteous staff when ive spoken or emailed them and overall very impressed!!

always get one of my top 3 choices and only had one game go missing in the post which was a return from me and they resolved the matter quickly and professionally when they received my proof of postage.

website is very self explanatory and covered all my questions before i took out the trial rental (of… Read Full Review

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★☆☆☆☆
Boomerang Rentals www.boomerangrentals.co.uk

“With them for 2 months a never received a game that...”

Written on: 16/12/2009 by Johnyclarke (2 reviews written)

With them for 2 months a never received a game that was higher than 14 in my que and 3 of them didn't even work so i wasted 2weeks membership just sending the games back and forth dont tough with a barge pole… Read Full Review

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★☆☆☆☆
Boomerang Rentals www.boomerangrentals.co.uk

“I just wrot a review for another games rental service...”

Written on: 10/12/2009 by billyj (3 reviews written)

I just wrot a review for another games rental service and thought i'd copy a paste it as i've used three in th uk so far and this covers all of them. I've recentally had to move from the states to the UK and thought i'd have to leave my game playing rental days behind me when i cancelled my subscription with GameFly, but to my joy i found a few comes here in the UK that work on the same bases of GameFly.
I initially took out a boomerang subscription as it had a 21 day free trial but cancelled… Read Full Review

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★★★★☆
Boomerang Rentals www.boomerangrentals.co.uk

“I joined Boomerang Rentals around the start of April...”

Written on: 05/05/2009

I joined Boomerang Rentals around the start of April 09 on the top package Priority Unlimited. This was priced at £15.99 per month and says i will get more new releases as well as more pre-releases. It is now the 5th May 09 and i have yet to get a newish released game. Actually as i write this i have not had a game sent from Boomerang for over five days now. In the month that i have had my account i have had four games sent out to me for the Xbox 360 & Ps3 and they have all been games that… Read Full Review

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★★★★☆
Boomerang Rentals www.boomerangrentals.co.uk

“Fast and reliable as long as you aren't bothered about...”

Written on: 17/03/2007 by chris3579 (2 reviews written)

Fast and reliable as long as you aren't bothered about playing the brand new games at least a month after they come out!… Read Full Review

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★★★★★
Boomerang Rentals www.boomerangrentals.co.uk

“Overall good service, Reliable, Fast and good for the...”

Written on: 15/03/2007 by chris3579 (2 reviews written)

Overall good service, Reliable, Fast and good for the money!… Read Full Review

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