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Written on: 27/03/2013 by Smoorbs (3 reviews written)
I was with lovefilm for a couple of years but started to find that I was catching up with myself and was waiting a long time for games that were new. I decided to try boomerang rentals and tried their free trial. I really tested them during the trial with a few titles I knew I could finish quickly. Hey we're fab so I decided to carry on with my subscription thinking maybe the service would go down a bit. I have been proved wrong. They are brilliant nearly always get my games within 24 hours of… Read Full Review
Written on: 23/08/2012
I've been with these guys for over 2 years and I tried lots of rental companies. Lovefilm are great for films but these guys definitely best for games. Sam, the main chap who answers queries is always friendly and helpful. I always go with the priority package as I like to rent new games and I've never waited more than a few days for a brand new game, often just an afternoon! Highly recommended… Read Full Review
Written on: 24/02/2012
Well, yes, I think so... Have been with Boomerang for about 5 months and really not had any major problems. A couple of issues were sorted out really quickly. I have to say thier customer service is way better than I have expereienced elsewhere.. As to the rental service itself, I have to say it's pretty good. Im on thier unlimited package and bar a couple of small delays turnaround has been pretty good. I like the fact I can specify only getting my top 3 games. I sometimes have to wait an… Read Full Review
Written on: 01/11/2011 by imti107 (1 review written)
I am currently on the £3.49 per month subscription and am very happy with their service. And also their turnaround is great and takes only 1 day before they send the game. The replying of emails is fast and helpful. So I have been on boomerang rentals for about 7 months now and am so far happy without any complains… Read Full Review
Written on: 05/08/2011
I have been with Boomerang rentals for over a year now and have finally decided to cut and run even though I haven't received a game in 2 months and have therefore lost that subscription money due to the fact that they don't issue refunds despite the fact I haven't received goods or a service... The first few months I was subscribed were fantastic - I received all the games I wanted to play quickly and without hassle. However during my fourth month of subscription one of the games (Mass Effect… Read Full Review
Written on: 02/08/2011 by Tom_468 (1 review written)
Now, I've been looking for a game rental service for a while now, only being able to find expensive options- I just wanted to rent a game, keep for a while, and send it back in exchange for another. I don't have to time for '1 game a week' or 'multiple games at once', so Boomerang's Value Package is exactly what I wanted. I've been on it for at least six months now; I just need to choose the games I want to rent, choose how I want them to be prioritized (more on this later!) and then off we go… Read Full Review
Written on: 03/07/2011
Signed up for the 'free' trial. Took a week from signing up to receive a title even though all of my top 5 were reasonably old games. Cancelled online and a few days later they still sent out another game, not leaving me enough time to send it back before the end of the free trial, meaning they wanted to charge me a months subscription. Awful service, will never touch again… Read Full Review
Written on: 13/05/2011
Great selection and turnaround times. Their customer service is fantastic, there are no menus, you get through to a person straight away who is always really friendly and really efficient. I would recommend this service to anyone. Theiur value package at 3.49 a month is also a bargain and great for casual gamers. It's not matched by anyone else in the market… Read Full Review
Written on: 24/04/2011
I would like to point out that all the negative reviews are obviously hand written by Lovefilm employees... seriously. This rental site is as best as it gets. I've been with them for 3 months now and I can honestly say if your not interested in receiving your highest priority title on your games list then the turn around really is 1 day.
They allow you to alter the type of service you want Top 3, Top 5, Balanced and fast.
Top 3 turnaround is 4-5 days, yeah slow, but you wanted the highest… Read Full Review
Written on: 29/10/2010
I think Boomerang are a very good company, they respond to my emails quickly also on the telephone, you got to look at it for what it is you pay £10 per month and you get two games per month yes you might not get top titles all the time however you dont have to pay out a fortune for somthing that depreciates faster the the speed of light ive personaly saved a small fortune! well done boomerang
Luke Hill… Read Full Review
Written on: 25/09/2010
I dont see why everyone is moaning. I've been with this company since the old site and I've had no problems. I have found that the most popular games take a few days to turnaround but thats expected as you cant even get most of the new games in other rental stores. I have recently contact customer services and I received a reply within a couple of days which was written to me directly and not circular.
I would fully recommend this service and will be writing a full review on my blog… Read Full Review
Written on: 22/09/2010
Very slow replying to emails/questions, very slow at dispatching games and a poor selection to choose from, layout including thumbnails are very poor too. I would not recommend this service. However they did restart my 21 trial after the first game sent to me was lost although it took 2 weeks to send a new one… Read Full Review
Written on: 24/06/2010
I have used boomerang for over 8 months. The first 4-6 months were great with no problems, receiving games on time, receiving new releases as this is what i was paying for. After 4-6 months passed I stopped getting new releases on release date. The customer service became abysmal and very slow responding to my emails.
Now in the last 2 weeks, 2 games have gone missing whilst being delivered TO me, now boomerang want me to sign up for 6 months to recoup their losses. They want ME to pay for… Read Full Review
Written on: 01/06/2010
Been with boomerang for a few months now - got 13 items on my list but it's been nearly two weeks since they received my last game. They have a rating system which shows you how high the demand is - mine are all mid-range demand yet still not available. Service is a great idea but they don't seem to have the volume of games to cope with the demand… Read Full Review
Written on: 14/05/2010
I have found Boomerang to be great so far. They despatch a new game within a couple of days of receiving the previous one back and the games are always in good condition (so far!) The packaging is easy to reuse for sending the games back and I found the website quite easy to use. Actually, I'm struggling to find any negative issues....I suppose I haven't received my top choice very often, but I didn't expect to really, especially as I'm on the cheapest package which is as cheap as chips… Read Full Review
Written on: 17/02/2010 by Alsius (4 reviews written)
Been with Boomerang Rentals for over 3 years on the top priority package (£16), no problems with any discs, kind and courteous staff when ive spoken or emailed them and overall very impressed!!
always get one of my top 3 choices and only had one game go missing in the post which was a return from me and they resolved the matter quickly and professionally when they received my proof of postage.
website is very self explanatory and covered all my questions before i took out the trial rental (of… Read Full Review
Written on: 16/12/2009 by Johnyclarke (2 reviews written)
With them for 2 months a never received a game that was higher than 14 in my que and 3 of them didn't even work so i wasted 2weeks membership just sending the games back and forth dont tough with a barge pole… Read Full Review
Written on: 10/12/2009 by billyj (3 reviews written)
I just wrot a review for another games rental service and thought i'd copy a paste it as i've used three in th uk so far and this covers all of them. I've recentally had to move from the states to the UK and thought i'd have to leave my game playing rental days behind me when i cancelled my subscription with GameFly, but to my joy i found a few comes here in the UK that work on the same bases of GameFly.
I initially took out a boomerang subscription as it had a 21 day free trial but cancelled… Read Full Review
" Terrible customer service, constant problems with them. " Read More
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" Just A Bumpy Road " Read More
" Garbage on garbage " Read More
" Have they done a runner? " Read More