The Whisky Exchange Reviews - www.thewhiskyexchange.com

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“let down by parcel force”

Written on: 25/05/2011

Everything about The Whisky Exchange is great, except the delivery process. Royal mail's parcel force tracking service said that they had attempted to deliver the parcel at a time when both my partner and I were at home. No one had buzzed or knocked and no card explaining a failed delivery attempt was left for us. When I contact them by e-mail to say this, within the hour of the purported delivery attempt, and to ask for the parcel to be redelivered that morning, i did not receive any reply… Read Full Review

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“Would be sober without it!”

Written on: 25/05/2011

Fantastic site, easy to navigate and easy to find what you're after. The range of whiskeys is great for someone who is just venturing into finding great, rare things! Overall good service and good, quick delivery. Everything is delivered safe and undamaged… Read Full Review

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Guest's Comment

Written on: 16/07/2012

You're absolutely right about the aroma of the wort. It's plmiariry grainy/earthy with hints of fruit as the sugars are being extracted. I enjoyed hovering over the mash tun and letting the steam and aroma cover me: a free whisky spa treatment! The rich fruitiness, for me, really comes to the forefront during the fermentation process. On an important side note, the aromas you get are significantly dependent upon the grain used. In the case of the wort I worked on, it was lightly peated Islay barley. A heavily peated barley grown on the mainland would have some different characteristics, both in the mashing and fermentation processes.

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“Pro: ”

Written on: 23/05/2011

Pro:
Great selection (missing a few boutique brands but just about everything available)
Great service, very pleasant experience from website to delivery
Great communication (order tracking, amiable phone staff, good info on site)

Con:
Its more expensive than tesco... but the selection and service justify the profit margin.

Overall, a model internet retailer… Read Full Review

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“Absolutely brilliant products, good value, and...”

Written on: 23/05/2011 by fightingmicrobe (1 review written)

Absolutely brilliant products, good value, and excellent, quick delivery. Very well packaged to protect the valuable goods.

Bought the 'Nikka Whisky From The Barrel'. This was a 50cl Japanese whisky, and I have to say it was great. Not a traditional, technical whisky as the abv is 51.4% but the smoothness and warmth makes up for it. Initial tasting takes your breath away but I thoroughly recommend perservering and taking a worthwhile second sip

I also bought a bottle of 'Taylors White Port'… Read Full Review

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“ I prefer Irish Whiskey and this is probably the best...”

Written on: 22/05/2011

I prefer Irish Whiskey and this is probably the best supplier with the best variety… Read Full Review

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“Delivery actually earlier than "statndard" indicated...”

Written on: 22/05/2011

Delivery actually earlier than "statndard" indicated at order stage… Read Full Review

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“I ordered a bottle of port for a birthday present and...”

Written on: 21/05/2011

I ordered a bottle of port for a birthday present and The Whisky Exchange offered it at a considerably better price than anyone else. I found the website very easy to use and the Terms and Conditions were refreshingly straightforward. Next day delivery wasn't available in my area and so I was only charged for standard delivery but it still arrived within 2 days as I recall. The port arrived in perfect condition as it had been very well packed. I will definitely use The Whisky Exchange again… Read Full Review

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“first class service - asked for next day delivery -...”

Written on: 21/05/2011

first class service - asked for next day delivery - was delivered by 10.30am
product was excellent and properly packaged - would use them again… Read Full Review

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“easy to order, delivery on time, goods well...”

Written on: 21/05/2011

easy to order, delivery on time, goods well packaged,taste SUPERB… Read Full Review

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“Huge selection of quality Whiskys on website. Easy to...”

Written on: 21/05/2011

Huge selection of quality Whiskys on website. Easy to find what I was looking for on website. Checkout was straightforward. E-mailed information regarding order confirmation and delivery were timely. A minor problem with the courier (not the supplier) was quickly sorted out with the assistance of the supplier, The Whisky Exchange. Highly recommended… Read Full Review

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“Thanks for a great easy transaction”

Written on: 20/05/2011

Thanks for a great easy transaction… Read Full Review

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“Good quality & informative website. Excellent service....”

Written on: 20/05/2011

Good quality & informative website. Excellent service. E-mail updates at each stage of the order process, complete with tracking number once goods dispatched. Prompt delivery & goods securely packaged, with attention being payed to the fact a glass product was being transported via courier. Will use again myself & have already recomended to friends… Read Full Review

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“Delighted that you had old genever but surprised at...”

Written on: 20/05/2011 by jackyde (1 review written)

Delighted that you had old genever but surprised at the high price - more expensive than the whisky which is not the case in Holland. Did not use your customer service as I ordered on line. Delivery and packaging both excellent.
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“Absolutely delighted & actually quite surprised that...”

Written on: 19/05/2011

Absolutely delighted & actually quite surprised that our champagne was so beautifully boxed at this amazing price. This was our first Whisky Exchange purchase - we WILL be back… Read Full Review

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“Couldn't have been better! I ordered my husband's gift...”

Written on: 19/05/2011

Couldn't have been better! I ordered my husband's gift around 9am 11/05/11 and took delivery just after lunch 12/05/11 and I wasn't even charged for express delivery! You can't get better than that, can you? He's delighted with his lovely Bruichladdich for his birthday on 13/05/11! Thank you so much for dealing with my order so promptly!… Read Full Review

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“First time I have used The Whisky Exchange. Very...”

Written on: 19/05/2011

First time I have used The Whisky Exchange. Very impressed with the overall service. Items delivered quickly and very well packaged. 10 out of 10… Read Full Review

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“The item was extremely well packed in a box roughly 6"...”

Written on: 19/05/2011

The item was extremely well packed in a box roughly 6" x 6" x 30". The bottle was surrounded in foam so was perfectly wrapped with no damage.

The item was ordered on a Sunday and arrved on a Wednesday so the delivery was also veru good. I will certainly be looking in this direction in future for buying Kraken… Read Full Review

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“Excellent Website and the response, packaging and...”

Written on: 19/05/2011

Excellent Website and the response, packaging and delivery times are first class… Read Full Review

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“Tremendous service deliveries have always been earlier...”

Written on: 19/05/2011

Tremendous service deliveries have always been earlier than expected, great range of rums my particular weakness, couldn't ask for more… Read Full Review

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“Fascinating informative website for a non whisky...”

Written on: 19/05/2011

Fascinating informative website for a non whisky drinker, bottles bought over the last three years for my hard working son who seems to appreciate malt whisky. The last bottle of Ardbeg Uigeadail was particularly enjoyed apparently. Delivery is always prompt whether to myself or direct to my son. Website easy to use including paying routine. Packaging excellent. What more can you say. Excellent… Read Full Review

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