Uttings Reviews - www.uttings.co.uk

★★★★★
4.6 / 5
92% of users recommend this
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  • Value For Money

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★★★★★

“Very helpfully with postage”

Written on: 23/07/2013

I looked on uttings website and noticed they sell weihrauch pellets, so I looked further into how much postage is as I live on the Isle of Wight and we always get charged more for postage!!!!! I emailed in response to seeing how much postage was to the island and how I wasn't happy as I will order a tin of each pellet or testing (2 tins of 200 pellets), I had a email response straight away with a contact number to whom I should ring to discuss getting cheaper postage. I rung the next day and… Read Full Review

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★★★★★

“New bipod”

Written on: 23/07/2013

The price on a Harris bipod was as good as anywhere else and the packaging and service were really very good. They do mail order very well… Read Full Review

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★★★☆☆

“Customer service ?”

Written on: 22/07/2013

Having had numerous trouble free transactions with this company, who up until this point, I would have happily recommended, I have to add a note of caution. I made a thankfully small order about a month ago (£37 and a few coppers)which was scheduled to be delivered by their courier of choice. As usual, I was given an hours delivery slot by text. Sometime before that slot, I got a text saying the order was delayed, and that they would try to deliver before 18:00 the same day. Fair enough, so I… Read Full Review

Uttingscustomerservice's Comment

Written on: 25/07/2013

Thank you for your comments and I am sorry that you are disappointed with our service.

The DPD investigation concluded that the driver delivered to the correct place (despite us pointing out that you have CCTV and no delivery was evident). In the interests of customer service and under the Distance Selling Regulations, we would have sent out another delivery to you as it is not your issue that the driver did not deliver to the correct place.

However, we sent an email to you on 12 July advising that the benchbag set had then sold out and asked if you wanted to remain on backorder for it or would you prefer a refund - we were awaiting a response from you. We do now have stock again of the benchbag and can send it out to you if you wish - or we can refund if you would prefer not to use us again.

On reflection, perhaps we should have contacted you by telephone rather than email and I apologise that we did not do so, but look forward to hearing from you in due course.

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★★★★★

“Good service”

Written on: 21/07/2013 by capm1 (1 review written)

Great prices, speedy delivery what more can I say… Read Full Review

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★★★★★

“Double rifle case ”

Written on: 20/07/2013

Couldn't believe the size of this case it takes two guns with scopes and all my mag's Excellent would consider buying another Great value for the money paid… Read Full Review

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★★★★☆

“daystate sovereign .177 air rifle pellets”

Written on: 18/07/2013 by RichKnights72 (1 review written)

Fantastic pellets, very well made, none damaged so far out of two tins!! Found to be consistently accurate with great results for vermin control and target shooting.I have only two minor gripes...they are a tad expensive, but the worst thing is the tin although the pellets appear very clean and undamaged, and come with a foam insert for protection, once you remove the strip of tape holding the lid and base secure, its very difficult to keep the lid on securely.a screw top lid would have… Read Full Review

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★★★★★

“very easy transaction”

Written on: 18/07/2013

I purchased my new Pulsar N750 night vision from Uttings. The price was good and I took advantage of the zero rate finance they offer. I ordered it online. And it came exactly the time they said it would.. Fantastic!! no waiting in all day as you do with some companies. There web site is very good and user friendly even for me. I will definitely use Uttings for all my online purchases from now on .Great service. Thanks very much… Read Full Review

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★★★★☆

“BSA Sweet22 3-9x40 scope”

Written on: 15/07/2013 by andrewcrofts (1 review written)

Good service from uttings' although I missed the next day delivery by 2 mins and had to wait over the week end for the scope to arrive. Be aware, when it says the deadline for next day orders is 2:30, it means just that and unless you have paid for weekend delivery, your order will arrive the following week if place on a thursday The Sweet 22 is a corking scope for the money. I already had the 6-18x40 fitted to my S400 and have loved it since I bought it some 3 years ago. I decided on the… Read Full Review

Uttingscustomerservice's Response to andrewcrofts's Review

Written on: 16/07/2013

Thank you for your comments. Unfortunately, our order processing system does automatically allocate into the following day's delivery schedule, even if it is just one minute after 2.30pm, but, if you contact us, we are reasonably flexible and can usually manually override it (depending on the time and whether the courier has actually left or not) to help you out.

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★★★★★

“Helle Dokka Folding Knife”

Written on: 14/07/2013 by Steelhead (1 review written)

Am very impressed with the Knife,Certainly well built which I hope will give me many years of service. Only I wished the handle had been more ornate, a little more grain would of been more to my liking although wood is wood and varies enormously. Uttings were very good from where I bought the Knife from, 1st class service, very informative & the best price I could find. Delivery was super fast, would most certainly buy from Uttings again… Read Full Review

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★★★★★

“good value for money”

Written on: 14/07/2013

excellent service arrived very quickly and good quality product… Read Full Review

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★★★★★

“Pulsar Recon 750 Night Vision Monocular”

Written on: 12/07/2013 by holdsy (4 reviews written)

I placed my order with Uttings after having excellent service from them before. I wanted to collect as I live quite local to them and everything was well packed ready and waiting for me. I have shopped with Uttings for years now, and would recommend them most highly. Uttings is one of hell of a good website for the shooting man, everything that I have wanted they seem to stock and at the best prices you'll ever find. Alan Holdsworth… Read Full Review

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★★★★★

“Great store”

Written on: 11/07/2013 by Emeuss1 (1 review written)

Great online store, well stocked with everything a hunter could need. Very easy purchases, very competative prices and fast delivery. I would recommend uttings to everyone and will continue to use their shop for a long time… Read Full Review

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★★★★★

“Product And Service”

Written on: 09/07/2013

Orders a rifle bag which was difficult to locate anywhere, quality of item exceeded expectation for the price, delivery was exact as promised… Read Full Review

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★★★★★

“Friendly, fast and fantastic”

Written on: 08/07/2013 by paulreevespt1984 (1 review written)

I ordered a bulk buy of ammo for my air rifle and saw some well review pellets. I was very pleased to see that you could bulk buy their pellets so I ordered a bunch. They came very quickly and I've been in the field having fun since. I'm very pleased with the communications I received and with how quickly a received my products. Thank you so so much, will definitely be using you for many more purchases in the near future. Kind regards Paul Reeves… Read Full Review

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★★★★★

“The item I ordered was only small but was given great...”

Written on: 06/07/2013 by 21eignarom (1 review written)

The item I ordered was only small but was given great attention. An attempt was made to deliver my order to my home address, and I missed it, I was given the option by the carriers with information they left, to change the delivery address to my business, easy to do, and my order was delivered the next day. Plus I was kept informed of the progress of my order through out the process… Read Full Review

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★★★★★

“Outstanding”

Written on: 05/07/2013

Easy to use site . Great value for money . And very very fast delivery , giving you a time slot for that delivery is an outstanding idea ! Package well wrapped up for delivery and no messing about ! Won't be long until I will be logging on and spending more money Cannot recommend highly enough !!!!!!! Thanks guys… Read Full Review

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★★★★★

“Shooting chrony ”

Written on: 04/07/2013 by LeeMarshall (1 review written)

I have to say that I was very impressed with my first contact on the telephone, I was asked to go to the website and make my order there because I needed the delivery to come to my work address not my billing address and their website had extra security measures in place to safeguard my card details. I was told that my order would be the next working day, I really thought that maybe a couple of days before they got around to sending out my order, after all it was only for a £100. I was… Read Full Review

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★★★★★

“great double rifle hard case.”

Written on: 03/07/2013 by greenonion (1 review written)

I ordered this hard case thinking it would be to big, how very wrong I was as the case is just perfect.the other guys at our club were all impressed with the quality and workmanship of the plano case I think there probably will be more orders for them.it does hold two weihrauch air rifles with scopes very easily.one rifle is a springer the other a pcp and there is still plenty of room for any small accessories. a truly fantastic case thanks… Read Full Review

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★☆☆☆☆

“Hawke eyepiece”

Written on: 03/07/2013

The eyepiece arrived on time but when I phone to check it was the right one the person who answered the phone was very sharp and unhelpful,when I explained the problem he said he would check and phone me back, two hours later no phone call so I phoned them and they told me they were waiting on the supplier, I then phoned the supplier (Debens) myself and they answered my query there and then so why did Uttings have such a long wait. They then phoned me back within minutes of me speaking to… Read Full Review

Uttingscustomerservice's Comment

Written on: 04/07/2013

Thank you for your comments. Without knowing the specifics of the situation, it is quite possible that the person we needed to speak to at Deben was unavailable at the time when we originally contacted them; perhaps you just happened to time your call correctly, when they became available.

As we called you back within a few minutes of you speaking with them, then this goes some way to supporting that theory .....

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★★★★★

“1st class shop. 5*****”

Written on: 03/07/2013

They had exactly what I wanted, described perfectly, and at the right price! The delivery can only be described as "First Class" as they said it would be… Read Full Review

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