Uttings Reviews - www.uttings.co.uk

★★★★★
4.6 / 5
92% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★☆☆☆☆

“Unable to speak to anyone”

Written on: 25/12/2013

Received my item that I ordered on time, but unfortunately the product is not satisfactory and I do not get any replies to my e-mails and if I phone customer services I get a pre-recorded message saying they are to busy to accept calls contact them via their web-site. So as yet still have not spoken to anyone… Read Full Review

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★★★★★

“on line shopping”

Written on: 24/12/2013

could not have been better, delivered exactly as stated in the email,on line shopping could not be easier… Read Full Review

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★★★★☆

“Only the best will do and they are one of the best.”

Written on: 22/12/2013

It was like podding peas, so easy to access and use their web site. The delivery of the goods was so quick,I can't believe it… Read Full Review

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★★★★★

“First class service”

Written on: 21/12/2013

I ordered a pair of boots and had a sizing enquiry, staff were very helpful on the phone. Delivery was lightning fast, over all a first class service. I would definitely think of buying from Uttings again. … Read Full Review

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★★★★★

“Excellent product, great price and good delivery charges!”

Written on: 20/12/2013 by Neil1234 (1 review written)

Excellent product, great price and good delivery charges!… Read Full Review

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★★★★☆

“Brasher Boots ”

Written on: 19/12/2013

An excellent fast service from Uttings only let down point was the courier service used. Was told they would deliver between certain times (AM) waited in for delivery . In the afternoon rang the company but kept getting told the driver is stuck in traffic and will be there as soon as he can. At 4 pm left the house, returned home at 6 pm still no package , received a phone call from neighbour saying that they had a parcel address to me . It was delivered at 5 30pm and just left on the… Read Full Review

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★★★★★

“Nikko Stirling Gameking 6-24x50AO Rifle Scope”

Written on: 17/12/2013 by Bazzer1944 (1 review written)

Excellent product. Very easily fitted to my Ruger 10/22 rifle and gave a superb image of the target at 20 metres after the obvious adjustments. Cannot fault the scope and the service from Uttings was brillaint. After phoning for stock confirmation, I ordered the product from their website on the Tuesday evening and the scope was delivered on the Thursday as promised - cannot ask for better service… Read Full Review

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★★★★★

“Absolutely Fantastic Service”

Written on: 14/12/2013 by cghill (1 review written)

I am 57 years old and have NEVER experienced such an excellent customer service as I have from Uttings. I ordered some goods for my son, they were the wrong size for him (his fault not Uttings), they were returned to Uttings and a replacement sent - all done exactly 1 week. It doesn't get any better than that. Please write a book on how it is done properly and sell it to the rest of the world because I don't think there is many out there that could match the level of customer service that… Read Full Review

Uttingscustomerservice's Response to cghill's Review

Written on: 20/12/2013

Thank you very much for your comments and for complimenting our service. We really appreciate you taking the time to comment and as a valued customer your input is very important to us at Uttings. Have a lovely Christmas and best wishes for 2014.

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★★☆☆☆

“hunter wellies”

Written on: 09/12/2013

i purchased a pair of hunter wellies. when these arrived they were 'tall'. when i tried to return them, i was advised that i would have to pay to do this. i was informed that all hunter wellies are either 'tall' or 'short' and it was my fault i had ordered the wrong ones. i have since purchased a pair of 'standard' height huntress wellies on another website… Read Full Review

Uttingscustomerservice's Comment

Written on: 10/12/2013

Thank you for your comments and I am sorry that I made a mistake when we spoke.

I will fully admit that I forgot that the Huntress boots are slightly shorter and wider in the calf and at the heel to allow for a more generous fit. Unfortunately, we do not offer a free returns service, which is why you had to pay to return them.

I am sorry that we were unable to help you but we are glad that you managed to purchase some elsewhere now that we have completely severed our ties with Hunter.

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★★★★★

“THE BEST ONLINE SHOPPING RETAILER”

Written on: 05/12/2013 by merlin167 (1 review written)

I have placed 2 orders now with Uttings and on both occasions they have out done themselves .the website is so easy to use, only thing missing for myself would be for a wish list to be added... Their communications is excellent, I received an e-mail the day of delivery, stating that my item would be delivered in a 1 hour window, also the drivers name.. he arrived within 10 minutes of the stated time, and as I live in rural West Wales was just brilliant!!!!! I have no problems recommending… Read Full Review

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★★★★★

“Nikon travelite binoculars”

Written on: 30/11/2013 by Agapanthusbabe (1 review written)

What fantastic service from Uttings ! Best price, great communication, safe delivery and received my purchase within 48 hours. I cannot thank you enough. I would highly recommend to anyone. Makes shopping effortless ! One very happy customer… Read Full Review

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★★★★★

“Fantastick service and all sides are as stated”

Written on: 29/11/2013

The Internet service was so easy and payment was brill with pay pall thanks The boots wer up to the ex salient quality… Read Full Review

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★★★★★

“Excellent price, excellent service.”

Written on: 28/11/2013

I ordered caterpillar colorado honey boots for £73:99 inc. Delivery after checking prices on as many other web stores as i could find. Price was unbeatable and these boots retail at around £100 on the high street. The website is clear and easy to navigate, everything is explained clearly regarding all aspects of purchasing, payment, delivery and returns. The boots arrived promptly next day as promised. Overall an excellent experience… Read Full Review

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★★★★★

“bsa rifle slip”

Written on: 23/11/2013

excellent size and fit nice stiff under ridge good protective lining was way cheaper than anywhere else even after postage cost also… Read Full Review

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★★★★★

“used uttings a few times,always excellent speedy service”

Written on: 20/11/2013 by daz1970 (1 review written)

"EXCELLENT" that's the one word I would use to describe my dealings with UTTINGS,absolutely first class… Read Full Review

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★★★★★

“Cracking”

Written on: 20/11/2013

Really happy with the binos i bought they came really fast to! Really good service!… Read Full Review

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★★★★★

“Competitive pricing allied to quality of service”

Written on: 18/11/2013 by beeker (1 review written)

Best price even with delivery charge included on my pellet order,but the most pleasant surprise is a delivery system that is customer orientated and does deliver exactly as promised with product well packaged.I heartily endorse this site to all… Read Full Review

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★★★☆☆

“Eka knife”

Written on: 15/11/2013

Fantastic knife. Razor sharp and well made. However I thought the postal charges were too expensive. Very fast delivery though… Read Full Review

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★★★★★

“Superb Service”

Written on: 15/11/2013 by GlenUK (5 reviews written)

Having used Uttings mail-order for many years, I can confirm they continue to get better - highly recommended. … Read Full Review

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★★★★★

“Absolutely excellent service”

Written on: 13/11/2013 by HeatherTreader (1 review written)

Goods ordered at 3.30 Tues afternoon, I received an email an hour later stating the goods had been dispatched. Weds morning at 8.00 I received a text saying the goods would arrive between 9.00 and 10.00, and was even given the delivery drivers name. I purchased Zamberlan walking boots which are the best boots ever, at a very competitive price. Well done all round !… Read Full Review

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