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Written on: 27/12/2010
Uttings are an extremely unreliable vendor. I ordered a digiscope (as an xmas present) recently. This was a £400 item, so you expect a reasonable lievel of customer service. The item was eventually received by me, but only after Uttings inexplicably delivered it to the wrong address and I had to track it down myself and incur extra delivery charges/take half a day off work to collect it to ensure I could get it before xmas (I ordered it several weeks before so shoudl never have been an… Read Full Review
Written on: 14/12/2010
Website is 100%. Delivery of products where very quick. Had i not needed to send the product back for a replacement, I would regard uttings.co.uk very highly.
Unfortunally they are let down by very rude unhelpful staff who just don't care.
Instead of getting a replacement i just got a refund and spent a bit more time googling and found the product i was after for cheaper… Read Full Review
Written on: 19/11/2010
Out of 3 items bought from UTTINGS over approx 2 Years, 2 items have been delivered with faults, and had to be returned. This would suggest that there is no quality control on items sent out. The last item a pair of Hunter wellies were covered in marks / stains, which the Uttings employee said were due to rubbing together in transit, and would probably occur on a replacement pair because they are now made in china.I have never heard such drivel in my life. Hopefully the replacement pairs will… Read Full Review
Written on: 27/08/2010
Next day delivery if order placed before 2 pm ???
Thats what the website says
Thats what you dont get
Order placed tue am - actual delivery fri pm
( after 20mins on phone to courier and 15 mins to this bunch )
They dont reply to emails
When you speak to them on the phone a very offish man is no help whatsoever
Im shopping elsewhere in the future!
… Read Full Review
Written on: 28/07/2009
must admit both customer service and delivery to my home was excellent, well done uttings. one thing i would like to say revolves around the delivery charge. i think the advert in shooting sports magazine should carry the range of delivery charges. i was not advised of the charge at time of ordering,and didnot at the time have access to the web site. perhaps uttings can take the nesessary steps to rectify this, accepting not all customers will indeed have a pc or access to one. however the… Read Full Review
Written on: 14/11/2008 by macavitycat (12 reviews written)
They do sell excellent products at a reasonable price. When there was a problem with the product I bought, they were very slow to respond, I had to pay the £11 postage for the return MYSELF and one month on, I am STILL waiting for the promised replacement.
It is difficult to get any help, they just don't seem bothered, even though it's a manufacturer fault and the actual manufacturer told me that replacing the faulty product would not be a problem. I really am not impressed… Read Full Review
Written on: 10/11/2008
Its a one stop shop. You could spend hours searching the net for better prices, but then you would only save a pound of two.
No, as far as it goes, it is a Teso versus a corner shop debate, but I am happy to do all my business in one place… Read Full Review
Written on: 13/05/2007 by Cognition (90 reviews written)
I would recommend them to anyone who's into shooting, for the following reasons:
Navigation of the Uttings website is easy. Even the most computer illiterate people can find what they're looking for with ease.
Variety. Uttings stock a whole load of different products.
Pricing. Prices are very reasonable, and there are always items on sale or on special offer.
The catalogue is growing, and you should constantly check back to see what new things have been added, and which items are on sale… Read Full Review
Written on: 26/11/2005 by GiroJohn (60 reviews written)
I have just started using Uttings and find them to be excellent. Very fast with deliveries, and good quality goods… Read Full Review
Written on: 18/11/2005 by Erebus1197 (13 reviews written)
I have been looking at the Utting's web site for a few years now, umming and ahhing on what gun to buy. The navigation on the website is not brilliant, but that can be ignored as the range of goods and the prices are second-to-none. I have contacted them by email a few times with questions regarding air rifles and accessories, and they have answered the questions in a polite and thorough manner. One staff member went over and above the call of duty and did some fantastic research on scopes… Read Full Review
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