Written on: 29/03/2011
Confirmation of Order No. 209720
UTG DRAGON CLAW Air Rifle Gun .22 Fold Up Clamp BIPOD £37.41
I was very surprised at the additional cost to send the bipod to the Channel Islands.
I made these enquiries.
I could quite easily have cancelled and purchased the same bipod via E Bay for the same price and cheaper with a fraction of the postage.
The Channel Islands are a good source of business, don't make the mistake of thinking of a number and doubling it simply because we are not part of the... (read more)
Written on: 28/03/2011 by flane (1 review written)
Nightmare customer service. My order was cancelled by Uttings twice due to an "incorrect address match" with their payment processors Netbanx v's my bank. After many calls to my bank and Uttings I found out that Uttings personally check addresses against the electoral roll where in my address "basement" is omitted from the first line "flat 1". They repeatedly told me it was my banks fault, a lie, because both my bank & Netbanx had authorised the payment. I am now £600 out of pocket until the... (read more)
Written on: 22/03/2011
very impressed with both the website and the service, product was all that i thought it should be and the site made purchasing and tracking very easy , the shooting bag is very stable and will not move about at all thus giving the accuarcy that is required for long shots , load testing etc , this stability comes at the cost of quite a heavy large bag which makes it not as portable as i need for certain applications, hoiwever a smaller bag could be purchased for these use,s.... (read more)
Written on: 22/03/2011
I bought from Uttings because they included the information I required on the product, whereas most other sites did not.
There were a couple of cheaper sites, but the product description for their product did not specifically say it was compatible. (read more)
Written on: 22/03/2011
Exceptional value for well known makes, high speed service. Will use Uttings again, and will reccommend the web site and service. I keep the site address on my favourites and check clearance and special offers weekly now. The site is busy and exciting without being confusing. (read more)
Written on: 19/03/2011
THE UUKON EXELON 3X50 NIGHT VISION MONOCULAR IS GOOD VALUE FOR ITS PRICE
ITS LIGHT WEIGHT MAKES IT EASY TO HANDLE AND USE
VISIBILTY ON DARKEST NIGHTS ARE GOOD WITH ITS IR LIGHT ON
ON MOONLIGHT NIGHT VISIBILTY IS VERY GOOD WITHOUT USE OF IR
BAD POINTS WHEN IR IS SWITCHED ON THERE IS RINGS OF LIGHT WHICH TAJKES TIME TO GET USE TOO
BEFORE PURCHASEING IT WOULD HAVE BEEN NICE TO HAVE BEEN ABLE TO TEST THE PRODUCT (read more)
Written on: 17/03/2011 by beamerneil (1 review written)
a really first class service i would recomend to every one (read more)
Written on: 22/02/2011
Under no circumstances would I ever ever ever use or recommend this company. After purchasing expensive wellingtons, I returned them at great cost for a smaller size (note: they had also been previously worn/tried on !) to have them re-returned as they refused to take them back. Their staff are the most obnoxious arrogant people from customer service to manager level......how can they possibly trade ????? I wanted to give them a negative - but this review site would not allow it ! (read more)
Written on: 12/01/2011 by LynnH (1 review written)
Considering this company sells a huge range of footwear, their customer service policy regarding exchange and returns leaves a lot to be desired. I bought Le Chameau boots for a Christmas present. On the advice of their sales person I ordered true to size rather than a size bigger, only to find they were too small. I had paid postage on the original order (many companies offer free P&P for goods over £100) and discovered that I had to pay £10 to return them. I wanted to order a larger size,... (read more)
Written on: 07/01/2011
Ordered some wellies for my wife, next day delivery. It's now nearly a month later and I'm STILL WAITING! Can you believe it?! Yes, their prices are probably the cheapest, but they are not worth the hassle. Avoid. (read more)
Written on: 27/12/2010
Uttings are an extremely unreliable vendor. I ordered a digiscope (as an xmas present) recently. This was a £400 item, so you expect a reasonable lievel of customer service. The item was eventually received by me, but only after Uttings inexplicably delivered it to the wrong address and I had to track it down myself and incur extra delivery charges/take half a day off work to collect it to ensure I could get it before xmas (I ordered it several weeks before so shoudl never have been an... (read more)
Written on: 14/12/2010
Website is 100%. Delivery of products where very quick. Had i not needed to send the product back for a replacement, I would regard uttings.co.uk very highly.
Unfortunally they are let down by very rude unhelpful staff who just don't care.
Instead of getting a replacement i just got a refund and spent a bit more time googling and found the product i was after for cheaper. (read more)
Written on: 19/11/2010
Out of 3 items bought from UTTINGS over approx 2 Years, 2 items have been delivered with faults, and had to be returned. This would suggest that there is no quality control on items sent out. The last item a pair of Hunter wellies were covered in marks / stains, which the Uttings employee said were due to rubbing together in transit, and would probably occur on a replacement pair because they are now made in china.I have never heard such drivel in my life. Hopefully the replacement pairs... (read more)
Written on: 27/08/2010
Next day delivery if order placed before 2 pm ???
Thats what the website says
Thats what you dont get
Order placed tue am - actual delivery fri pm
( after 20mins on phone to courier and 15 mins to this bunch )
They dont reply to emails
When you speak to them on the phone a very offish man is no help whatsoever
Im shopping elsewhere in the future!
Written on: 28/07/2009
must admit both customer service and delivery to my home was excellent, well done uttings. one thing i would like to say revolves around the delivery charge. i think the advert in shooting sports magazine should carry the range of delivery charges. i was not advised of the charge at time of ordering,and didnot at the time have access to the web site. perhaps uttings can take the nesessary steps to rectify this, accepting not all customers will indeed have a pc or access to one. however the... (read more)
Written on: 14/11/2008 by macavitycat (12 reviews written)
They do sell excellent products at a reasonable price. When there was a problem with the product I bought, they were very slow to respond, I had to pay the £11 postage for the return MYSELF and one month on, I am STILL waiting for the promised replacement.
It is difficult to get any help, they just don't seem bothered, even though it's a manufacturer fault and the actual manufacturer told me that replacing the faulty product would not be a problem. I really am not impressed. (read more)
Written on: 10/11/2008
Its a one stop shop. You could spend hours searching the net for better prices, but then you would only save a pound of two.
No, as far as it goes, it is a Teso versus a corner shop debate, but I am happy to do all my business in one place. (read more)
Written on: 13/05/2007 by Cognition (90 reviews written)
I would recommend them to anyone who's into shooting, for the following reasons:
Navigation of the Uttings website is easy. Even the most computer illiterate people can find what they're looking for with ease.
Variety. Uttings stock a whole load of different products.
Pricing. Prices are very reasonable, and there are always items on sale or on special offer.
The catalogue is growing, and you should constantly check back to see what new things have been added, and which items are on... (read more)
Written on: 26/11/2005 by GiroJohn (60 reviews written)
I have just started using Uttings and find them to be excellent. Very fast with deliveries, and good quality goods. (read more)
Written on: 18/11/2005 by Erebus1197 (13 reviews written)
I have been looking at the Utting's web site for a few years now, umming and ahhing on what gun to buy. The navigation on the website is not brilliant, but that can be ignored as the range of goods and the prices are second-to-none. I have contacted them by email a few times with questions regarding air rifles and accessories, and they have answered the questions in a polite and thorough manner. One staff member went over and above the call of duty and did some fantastic research on scopes... (read more)
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