Uttings Reviews - www.uttings.co.uk

★★★★★
4.6 / 5
92% of users recommend this
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★★★★★

“I ordered a pair of walking boots last Tuesday at...”

Written on: 08/04/2011 by Gerry Lynch (7 reviews written)

I ordered a pair of walking boots last Tuesday at 19:00. I had an email on Wednesday morning they were in the post. On Thursday at 9:00 I had an email they would be delivered between 9:30 and 10:30, they arrived at 9:45. The boots are brand new stock unused and a very good price. I have no connections whatsoever with Uttings and would certainly recommend them based upon my experience… Read Full Review

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★★★★★

“We love the site. For all the air rifle things we...”

Written on: 06/04/2011 by baggingbunnies (1 review written)

We love the site. For all the air rifle things we need, we were able to find it with ease without the need of silly pop-ups. The site has a lot to offer any gun enthusiast from target shooting, to good ole fashioned bunny hunting. We love it, and will certainly recommend it to family and friends without hesitation. The greatest thing we liked most was that delivery and the speed of the transaction far outweighs other sites we have purchased items from… Read Full Review

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★★★★★

“Excellent service, was kept updated about the delivery...”

Written on: 06/04/2011

Excellent service, was kept updated about the delivery which was bang on time. All items were as described and the website was easy to navigate. Would definately use Uttings again… Read Full Review

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★★★★☆

“Very good service - goods arrived within 24 hours as...”

Written on: 05/04/2011

Very good service - goods arrived within 24 hours as the website promised and were as specified. We will definitely be using Uttings again as they have an excellent product range and very competitive prices. One comment we would add is that we looked at the Beretta shooting glassses but as they only had a picture of the case and not the glasses themselves we decided not to order them… Read Full Review

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★★★★☆

“Initial contact by phone "hopeless" - female receiving...”

Written on: 31/03/2011

Initial contact by phone "hopeless" - female receiving call had little idea of your products and said right away "Couldn't I go online !!". Not much of an introduction to Uttings. However, on line service very good… Read Full Review

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★★★★★

“Confirmation of Order No. 209720 ”

Written on: 29/03/2011

Confirmation of Order No. 209720
UTG DRAGON CLAW Air Rifle Gun .22 Fold Up Clamp BIPOD £37.41
I was very surprised at the additional cost to send the bipod to the Channel Islands.
I made these enquiries.
I could quite easily have cancelled and purchased the same bipod via E Bay for the same price and cheaper with a fraction of the postage.
The Channel Islands are a good source of business, don't make the mistake of thinking of a number and doubling it simply because we are not part of the… Read Full Review

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★☆☆☆☆

“Nightmare customer service. My order was cancelled by...”

Written on: 28/03/2011 by flane (1 review written)

Nightmare customer service. My order was cancelled by Uttings twice due to an "incorrect address match" with their payment processors Netbanx v's my bank. After many calls to my bank and Uttings I found out that Uttings personally check addresses against the electoral roll where in my address "basement" is omitted from the first line "flat 1". They repeatedly told me it was my banks fault, a lie, because both my bank & Netbanx had authorised the payment. I am now £600 out of pocket until the… Read Full Review

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★★★★★

“very impressed with both the website and the service,...”

Written on: 22/03/2011

very impressed with both the website and the service, product was all that i thought it should be and the site made purchasing and tracking very easy , the shooting bag is very stable and will not move about at all thus giving the accuarcy that is required for long shots , load testing etc , this stability comes at the cost of quite a heavy large bag which makes it not as portable as i need for certain applications, hoiwever a smaller bag could be purchased for these use,s… Read Full Review

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★★★★☆

“I bought from Uttings because they included the...”

Written on: 22/03/2011

I bought from Uttings because they included the information I required on the product, whereas most other sites did not.
There were a couple of cheaper sites, but the product description for their product did not specifically say it was compatible… Read Full Review

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★★★★★

“Exceptional value for well known makes, high speed...”

Written on: 22/03/2011

Exceptional value for well known makes, high speed service. Will use Uttings again, and will reccommend the web site and service. I keep the site address on my favourites and check clearance and special offers weekly now. The site is busy and exciting without being confusing… Read Full Review

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★★★★☆

“THE UUKON EXELON 3X50 NIGHT VISION MONOCULAR IS GOOD...”

Written on: 19/03/2011

THE UUKON EXELON 3X50 NIGHT VISION MONOCULAR IS GOOD VALUE FOR ITS PRICE
ITS LIGHT WEIGHT MAKES IT EASY TO HANDLE AND USE
VISIBILTY ON DARKEST NIGHTS ARE GOOD WITH ITS IR LIGHT ON
ON MOONLIGHT NIGHT VISIBILTY IS VERY GOOD WITHOUT USE OF IR
BAD POINTS WHEN IR IS SWITCHED ON THERE IS RINGS OF LIGHT WHICH TAJKES TIME TO GET USE TOO
BEFORE PURCHASEING IT WOULD HAVE BEEN NICE TO HAVE BEEN ABLE TO TEST THE PRODUCT… Read Full Review

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★★★★★

“a really first class service i would recomend to every one”

Written on: 17/03/2011 by beamerneil (1 review written)

a really first class service i would recomend to every one… Read Full Review

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★☆☆☆☆

“Under no circumstances would I ever ever ever use or...”

Written on: 22/02/2011

Under no circumstances would I ever ever ever use or recommend this company. After purchasing expensive wellingtons, I returned them at great cost for a smaller size (note: they had also been previously worn/tried on !) to have them re-returned as they refused to take them back. Their staff are the most obnoxious arrogant people from customer service to manager level......how can they possibly trade ????? I wanted to give them a negative - but this review site would not allow it !… Read Full Review

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★☆☆☆☆

“Considering this company sells a huge range of...”

Written on: 12/01/2011 by LynnH (1 review written)

Considering this company sells a huge range of footwear, their customer service policy regarding exchange and returns leaves a lot to be desired. I bought Le Chameau boots for a Christmas present. On the advice of their sales person I ordered true to size rather than a size bigger, only to find they were too small. I had paid postage on the original order (many companies offer free P&P for goods over £100) and discovered that I had to pay £10 to return them. I wanted to order a larger size… Read Full Review

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★☆☆☆☆

“Ordered some wellies for my wife, next day delivery....”

Written on: 07/01/2011

Ordered some wellies for my wife, next day delivery. It's now nearly a month later and I'm STILL WAITING! Can you believe it?! Yes, their prices are probably the cheapest, but they are not worth the hassle. Avoid… Read Full Review

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★☆☆☆☆

“Uttings are an extremely unreliable vendor. I ordered...”

Written on: 27/12/2010

Uttings are an extremely unreliable vendor. I ordered a digiscope (as an xmas present) recently. This was a £400 item, so you expect a reasonable lievel of customer service. The item was eventually received by me, but only after Uttings inexplicably delivered it to the wrong address and I had to track it down myself and incur extra delivery charges/take half a day off work to collect it to ensure I could get it before xmas (I ordered it several weeks before so shoudl never have been an… Read Full Review

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★★☆☆☆

“Website is 100%. Delivery of products where very...”

Written on: 14/12/2010

Website is 100%. Delivery of products where very quick. Had i not needed to send the product back for a replacement, I would regard uttings.co.uk very highly.

Unfortunally they are let down by very rude unhelpful staff who just don't care.

Instead of getting a replacement i just got a refund and spent a bit more time googling and found the product i was after for cheaper… Read Full Review

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★☆☆☆☆

“Out of 3 items bought from UTTINGS over approx 2...”

Written on: 19/11/2010

Out of 3 items bought from UTTINGS over approx 2 Years, 2 items have been delivered with faults, and had to be returned. This would suggest that there is no quality control on items sent out. The last item a pair of Hunter wellies were covered in marks / stains, which the Uttings employee said were due to rubbing together in transit, and would probably occur on a replacement pair because they are now made in china.I have never heard such drivel in my life. Hopefully the replacement pairs will… Read Full Review

Guest's Comment

Written on: 14/11/2011

Hunter wellies are made from natural rubber and 'blooming' will occur on occasion but this should be easy to wipe away with hot soapy water. Some Hunter boots are now made in China so you have to hope that the quality would be as superior from when they were made in Scotland.

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★☆☆☆☆

“Next day delivery if order placed before 2 pm ??? ”

Written on: 27/08/2010

Next day delivery if order placed before 2 pm ???
Thats what the website says
Thats what you dont get
Order placed tue am - actual delivery fri pm
( after 20mins on phone to courier and 15 mins to this bunch )
They dont reply to emails
When you speak to them on the phone a very offish man is no help whatsoever
Im shopping elsewhere in the future!

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★★★★★

“ must admit both customer service and delivery to my...”

Written on: 28/07/2009

must admit both customer service and delivery to my home was excellent, well done uttings. one thing i would like to say revolves around the delivery charge. i think the advert in shooting sports magazine should carry the range of delivery charges. i was not advised of the charge at time of ordering,and didnot at the time have access to the web site. perhaps uttings can take the nesessary steps to rectify this, accepting not all customers will indeed have a pc or access to one. however the… Read Full Review

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