Interactive Resorts Reviews

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★★★★☆
4.4 / 5
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★★★★☆

“Friendly and Helpful Staff - Client area needs improving”

Written on: 03/09/2013 by WillBirchall (1 review written)

This is my first experience of using Interactive Resorts. I have booked a skiing holiday to Les Deux Alpes for 8 people and chose the company because they came to us with the best deal based on my requirements for the holiday. The deal was 'overlooked' by other companies, who only mentioned it when we mentioned interactive resorts had told us the chalet was available. My contact at the company was extremely friendly and helpful. She was understanding of my need to negotiate on the price a… Read Full Review

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★★★★★

“Brilliant service”

Written on: 30/08/2013 by lucylou0409 (1 review written)

Booking a group trip with numbers changing is never easy and I happened to stumble across Interactive Resorts whilst searching. I told the travel rep, what sort of thing we were looking for and he came back with a variety of choices and ideas. He's been really good and very patient especially when we even changed chalets at the last minute. I'd highly recommend the company, they have made life so much easier and we are all now very much looking forward to our trip next year! Thank you again!… Read Full Review

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★★★★★

“Professional and friendly to the end”

Written on: 30/08/2013 by dgford (1 review written)

First ever skiing trip for a group of us so was really grateful for the advice. Our group numbers and requirements kept changing and throughout everything she was very attentive pleasant and accommodating. She was a pleasure to talk to and was very happy to book through her - Highly recommended!… Read Full Review

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★★★★★

“Booking a ski holiday has never been so easy”

Written on: 27/08/2013 by cnlormor1 (1 review written)

I recently booked a ski holiday with Interactive Resorts for 11 people to Val d’isere staying in Chalet Hotel du Montet. Interactive Resorts made this process very easy. She was very friendly and polite, she knew exactly what we wanted from our ski holiday and didn’t try and persuade us to go somewhere or book anything that we didn’t want to, she knew a lot about European ski resorts, she always replied to my emails within half an hour and she provided us with excellent advice… Read Full Review

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★★★★☆

“Did the usual google search and came up with lots of...”

Written on: 25/08/2013

Did the usual google search and came up with lots of options, she took my problems away and came up with some great advice… Read Full Review

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★★★★★

“Zoe was fab!!”

Written on: 18/08/2013 by CharlotteWilde (1 review written)

Booked a group Ski holiday for new year 2013. The advisor was really helpful, efficient, friendly and professional. She answered all of my questions, regardless how daft, and was very patient with us whilst the group decided what to do. She held rooms for a couple of people and was very accommodating to our needs. A great service, would recommend her to anyone booking a ski holiday! Just hope the holiday lives up to what we have received so far!!… Read Full Review

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★★★★★

“La tania”

Written on: 09/08/2013

Excellent and prompt service, took on board our specific requirements when offering the options and didn't hassle us. Friendly and professional, a pleasure doing business with. Ciaran… Read Full Review

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★★★★★

“Excellent Friendly Service!”

Written on: 07/08/2013 by mais (1 review written)

Trying to book a group skiing holiday with so many variables and choices for 8 people was proving a nightmare...however Zoe was fantastic and very knowledgeable of the various ski resorts and accommodation, nothing was to much trouble even though the requirements were changing all the time right up to the last minute of booking, Zoe was very helpful! Very pleased with the ease of booking once resort and accommodation was decided at a competitive price, I would highly recommend booking a… Read Full Review

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★★★★☆

“Help personified!”

Written on: 02/08/2013 by AngieWall (1 review written)

As soon as you go to the website a friendly 'chat box' pops up offering to help. No sooner had I typed in what I was looking for - a suggestion came up. When it wasn't quite right, on speaking directly it was all sorted and I was booked within 24 hours! It would have been done quicker if I'd been more available. Great service… Read Full Review

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★★★★★

“so helpful throughout the booking process”

Written on: 26/07/2013 by 1BillF (1 review written)

It is never easy booking a group holiday when everyone has a view about dates, places and accommodation but as a group organiser I can say that this company could not have been more helpful or patient! Lots of options, lots of advice and help. The result is a holiday booked to Arabba in the Dolomites to be looked forward to by us all. Let's hope it lives up to the booking process - I'm sure it will!… Read Full Review

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★★★★★

“Impressive knowledge and help!”

Written on: 26/03/2013

Excellent service, with great knowledge of the ski resorts and chalets. Amazingly detailed email with everything we needed to know about the holiday - at a very competitive price. It made booking our next holiday so simple and after hours of trolling through the internet and speaking to other tour companies it was a relief to find someone who could do the work for us! Would highly recommend!… Read Full Review

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★★★★★

“Chalet Evie, Zermatt - March 2013”

Written on: 25/03/2013 by nick.p.smith (1 review written)

Matt at interactive resorts was fantastically helpful in finding us this chalet - it met all of our needs as a group and then some. Chalet Evie is beautifully appointed, with plenty of mod-cons and (importantly but unusually) really great sound insulation between rooms (and presumably floors unless the people above and below were mute mice.) The views over the town and the Matterhorn from the floor-to-ceiling windows were really stunning, the food was great and the accomodation layout both… Read Full Review

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★★★★★

“Grand Planica, La Rosiere”

Written on: 20/03/2013 by sardinetin (1 review written)

This is the second time we have booked a holiday with this company. We are a big group and its not easy to find a chalet that's suits all of our needs. [name removed] has been brilliant, she took all our needs on board, carefully considering our requirements. We chopped and changed our minds frequently but with her patience and perserverence we have booked a great chalet today. [name removed]'s knowledge of each resort is excellent, she quickly provided prices and did her very best to… Read Full Review

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★★★★★

“Val d'Isère Chalet Bonneval - AMAZING”

Written on: 12/02/2013 by KylieHowe (1 review written)

Firstly booking the holiday was easy, Harriet @ interactive resorts answered every single question I had. She explained different benefits of each chalet we were considering and even helped us with group booking discounts. Our chalet, transfers, ski passes and ski hire were all sorted by Harriet and we got a great deal. Once booked the high level of service continued with frequent emails and a client login area where you could update dietary requirements, ski hire details etc. Upon arrival at… Read Full Review

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★★★★★

“Petit Coeur Chalet”

Written on: 11/02/2013

I have just booked the Petit Coeur Chalet through interactive resorts and the Rep [name removed] was extremely helpful and had all the information required to make the booking easy.She gave us many options of chalets and had a lot of knowledge on these so we could make the best choice for our group. Would definately use this company again for future bookings… Read Full Review

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★★★★★

“14 Go Mad in Alpe d'Huez Courtesy of Interactive Resorts!”

Written on: 08/02/2013 by ChrisBarlow54 (1 review written)

A big thank you to all the Interactive staff involved in booking this holiday. We all had a great time! From first placing the deposit to finally climbing on board the airplane, Interactive could not have been more helpful. We made a number of changes to the booking over time and all were handled efficiently and knowledgeably by the sales and admin staff. Thanks to Nick and Anna in particular. The resort and the chalet, as recommended by the Sales Consultant, were perfect for our mixed… Read Full Review

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★★★★★

“Great customer service”

Written on: 07/02/2013 by KGrant (1 review written)

Dealing with Interactive Resorts was a pleasure from start to finish. I was booking for a group of 17 and my contact Will was so helpful, offering suggestions on the best resorts to go to and responding promptly to e-mail enquiries. The extended contact hours made it very convenient for me to get in touch when booking details changed (as they often do for large groups). Interactive Resorts also gives you access to a client specific holiday management website where you can update details and… Read Full Review

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★★★★★

“Thankyou Anna at Interactive Resorts!”

Written on: 24/01/2013 by AnnaNichols (1 review written)

I had to write and thank Anna Hunt at Interactive Resorts for her amazing help in booking us a last minute holiday to Verbier!! Anna grabbed my attention when I was searching on the interactive resorts website and the offer of live chat popped up on my screen. From that moment onwards, Anna guided me every step of the way. She's always been willing to phone the operator and ask questions about availability, particular rooms, make up of other chalet guests etc etc. She phoned them on at… Read Full Review

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★★★★☆

“chalet le cedre blanc meribel December 2012”

Written on: 09/01/2013 by lisacoops (1 review written)

Booked this for a group of 10 through interactive resorts, they were brilliant and really helpful as initially we were a larger group and all our booking had to be changed 3 months before we travelled; Sarah was so helpful and managed to find us this chalet. We were there over the New Year and it was fabulous, only reason its not getting 5 stars is because of the size of the bathrooms, well appointed and brand new but very small; also no mid week towel change that we would have liked. We had… Read Full Review

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★★★★☆

“Ski Holiday Zermatt 2012 Chalet Lara”

Written on: 05/01/2013 by carolbisset (1 review written)

The Resort Our group of 8 adults and an infant comprised 5 skiers (intermediate and advanced) and 3 boarders. Zermatt’s wide cruising runs on the glacier and narrower runs through the trees suited the skiers very well but there were quite a lot of linking paths that were unpleasant for the boarders. The scenery was lovely and snow conditions excellent. The runs aren’t very challenging unless you opt to go off piste. The runs labelled as blacks were more akin to reds in France. There… Read Full Review

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