Interactive Resorts Reviews

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★★★★☆
4.4 / 5
87% of users recommend this
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★★★★★

“Bookings made easy”

Written on: 08/10/2013

We dealt with an advisor, who made the process of booking our Switzerland accomodation easy and stress free. He took the time to listen to what we wanted and suggested a few possibilities. He even came in early to work to ensure that our booking would go through and we would get the accomodation we wanted, before it was taken by any one else. He was professional, friendly and great to deal with… Read Full Review

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★★★★☆

“Very impressed”

Written on: 03/10/2013

I completed the enquiry form last thing last night. Someone called me first thing in the morning with a detailed quote, including room details, flight options and ski passes if required. It is so refreshing to have someone on the other side of the line knowing what they are doing and be happy to provide the service required. I only wish amex or credit card payments didn't incur extra fees. Otherwise great service… Read Full Review

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★★★★★

“Exceptional Service - Thank-you, Thomas Aiston !”

Written on: 01/10/2013

I would like to thank Interactive Resorts and in particular, mention the fantastic service that I received from Thomas Aiston. He went out of his way to find my family the perfect chalet for our skiing holiday in Italy. I live in South Africa, so required loads of documents for our Schengen visa application. He was absolutely amazing and incredibly efficient. All my e-mails and requests were replied to immediately. I had loads of questions I needed answered and he was patient and never rushed… Read Full Review

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★★★★★

“POSITIVE FEEDBACK”

Written on: 01/10/2013

I want to thank the team at Interactive Resorts for helping us to book a ski holiday for the New Year week. This is the 2nd time we have booked a ski holiday through this company and on both occasions the booking process has been smooth. As a party of 8 our options can be limited but we were given many choices and good deals (the chalet we booked in La Plagne came with free lift passes)… Read Full Review

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★★★★★

“Thank you Alice Peal, again!”

Written on: 01/10/2013 by MartinGilbert (1 review written)

This is the second year that I have booked with Interactive Resorts and feel that the service both times was of a very high standard. I was always called back when requested or advised. The staff were very helpful and knowledgeable. I dealt with the same staff member as before which was excellent and this felt more personal than many of the other travel agency companies online. I would highly recommend this company and always turn to the first when looking for a skiing holiday… Read Full Review

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★★★★★

“Excellent service!”

Written on: 26/09/2013

I want to say a big thank you to the Interactive Resorts team for all their support and patience in booking our Chalet in St Anton. We went back and forth a lot with changes in dates and numbers, and they went out of their way to accommodate, respond to emails in rapid time, and provide us with an exceptional price. Thanks again, we will definitely book through you for the next ski holls!… Read Full Review

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★★★★★

“Brilliant customer service ”

Written on: 25/09/2013 by Cookiem0nster (1 review written)

Couldn't fault the service when booking ski trip for the 2014 season, I changed my requirements many many many times and I was always helped all the way through. I would defo recommend to a friend and WILL use them again next year… Read Full Review

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★★★★★

“What a service”

Written on: 24/09/2013 by PhilipTwizell (1 review written)

Great from start to finish. We changed numbers and chalets but nothing was too much bother. The emails were excellent and the links to the web pages worked really well. It was just great to get advice from a knowledgable person at the end of the phone to sort the wheat from the chaff rather than just going on line. It bodes well for a great holiday!… Read Full Review

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★★★★★

“Excellent service”

Written on: 22/09/2013 by Marbleali (1 review written)

This is the second time we have used Interactive Resorts and I would definitely recommend them. Having looked on line myself and becoming totally fed up with the whole thing, it was such a relief to have this company sort everything out for me. On both occasions they got back to me with lovely holiday options. They were really friendly and helpful and you feel like they are really doing their best to find the right holiday for you… Read Full Review

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★★★★★

“Fantastic Customer Service”

Written on: 13/09/2013

Interactive Resorts, and specifically our advisor, have been fantastic. Our group size and requirements changed regularly but the team were always able to accomodate our needs and would respond quickly to our emails. I really like the fact you can email directly and I appreciated receiving a variety of suggestions. I have used Interactive Resorts twice now and I would not hesitate to use them again in the future. Thanks to her and the team for getting our holiday off the ground… Read Full Review

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★★★★★

“THey've been really helpful”

Written on: 11/09/2013 by LizzieWHE (1 review written)

Big thanks to the advisor who's been incredibly patient and helpful in considering options for skiing in 2014… Read Full Review

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★★★★★

“I have to be the most difficult customer ever, with...”

Written on: 10/09/2013

I have to be the most difficult customer ever, with constant changes to numbers, location choices and dates. The advisor never fails and hasn't for the years we have been using Interactive Resorts. Words cannot describe what an angel she is and she always delivers with the perfect holiday.Trying to organise group skiing holidays and deal with everyone's special requirements is a nightmare and she is always, patient, tolerant, totally professional and makes the process so easy. I couldn't… Read Full Review

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★★★★★

“Just what i needed!”

Written on: 06/09/2013

After visiting many websites I emailed the company who contacted me really quickly followed up by an email with the option for a ski holiday i was hoping for but could not find on-line myself. They also provided other acceptable alternative options. all completed smootly by telephone and feel that they made the job of finding a holiday extremely easy and were really helpful. Thanks… Read Full Review

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★★★★☆

“First time; quick response, great service. Thanks Alice!”

Written on: 06/09/2013 by JennyLee88 (1 review written)

I first used Interactive Resorts earlier this year to make a booking for 10 people in France. Dealing with the advisor couldn't be better. She came up with tailored deals to suit our needs and also some alternative options to give us more choice. Bookings for 10 people are never easy, and there was quite a lot of back and forth. She was incredibly helpful throughout the process and also very patient. I never had the impression that she was after a hard and fast sale, and she was always… Read Full Review

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★★★★★

“Friendly, Helpful, Efficient Service”

Written on: 06/09/2013

My needs were very specific and quite demanding: the dates were fixed, one room had to be for 3 or 4 people, close to the piste, snow sure, fully catered but on a tight budget. We also wanted to self-drive. She was brilliant and came up with a number of suggestions to fit the specification and a couple of wild cards. I was very impressed and booked straight away. After a bad experience with another company in the past I was slightly concerned about not booking directly with the chalet operator… Read Full Review

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★★★★★

“Excellent service - 2nd year on the trot!”

Written on: 05/09/2013 by bordercolliewobbles (1 review written)

Jonny did a brilliant job sorting out our ski holiday with ever changing numbers in the party. Considerably undercut offers from rival agents and clearly had a good knowledge of the resort themselves based on personal experience. This is a good example of an agent earning his corn and not acting as an unnecessary middleman… Read Full Review

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★★★★★

“Great service AGAIN”

Written on: 05/09/2013 by joe_woods_7 (1 review written)

This is now the third year we have booked our ski holiday through interactive resorts, and why would we change? This year i had the pleasant experience of speaking with Jonny Morton, The past two years has been with a guy (he has now moved jobs). Jonny was more than helpful, and for a group of 10, listened to exactly what we wanted and gave me the quotations based on the specification we asked for, and broke down the prices for people using ski carriage, ski hire, and board hire, so we all… Read Full Review

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★★★★★

“I sat back and let Jonny do the work.”

Written on: 05/09/2013

Everything went according to plan. Not a bad deal considering I was after single room en-suite and half board and carrying own ski's etc. They even booked my ski pass. Thanks… Read Full Review

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★★★★★

“Thank god for Jonny!”

Written on: 05/09/2013

We have used many ski companies over the years and I cannot fault interactive resorts. We were an absolute nightmare of a group to book in, numbers/destinations and requirements were changing constantly. Jonny at interactive resorts was extremely helpful, he has been patient and helpful the whole way through the process, he has excellent knowledge of the chalets and the resorts so was able to give honest opinions knowing what we were looking for! I didn't once feel as though we were being a… Read Full Review

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★★★★★

“Very helpful”

Written on: 05/09/2013 by welshyem (1 review written)

I dealt with an advisor at Interactive resorts and found her incredibly helpful in finding us a chalet for 12 people in Meribel, especially after our requirements and dates changed a few times. She listened to what we wanted and as such, we now have booked Chalet Phoebe for Jan..which we are all very excited about… Read Full Review

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