Travel Republic Reviews - www.travelrepublic.co.uk

★★★★☆
4.4 / 5
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★★☆☆☆

“Are due to be flying to Sharm el Sheik thursday...”

Written on: 20/04/2010

Are due to be flying to Sharm el Sheik thursday morning and obviously very concerned although fully understand no one is to blame for the situation at the minute. Tried at least 40-50 times yesterday to get through to the office at TR and got no answer or cut off. Sent 4 emails so far that have not been replied to and as they have had no reply cannot send another one throught the 'MANAGE MY BOOKING' facility on the website until they have been actioned. The reply time for the emails states… Read Full Review

Travelrepublic's Comment

Written on: 21/04/2010

Hello Guest, if you can email at steve@travelrepublic.co.uk, I will endeavour to find out if there is any more information about your flight. Regards Steve. Travelrepublic

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★☆☆☆☆

“I should have flown today with Thomas Cook,(19th...”

Written on: 19/04/2010

I should have flown today with Thomas Cook,(19th April) they have been more than helpful but, insist i must contact Travel Republic. Ive been trying, their phone system is rubbish - pre recorded then i get cut off. I have never spoken to a person from TR, This is so frustrating… Read Full Review

Travelrepublic's Comment

Written on: 20/04/2010

Hi guest, if you contact me at steve@travelrepublic.co.uk I will sort out your problem. Thomas Cook have cancelled all flights up to 21st April and are refunding. If you email me your booking reference, I will sort the refund for you, or get our Sales team to get in touch to book an alternative date.
<br/>
<br/>Regards Steve
<br/>Travelrepublic

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★☆☆☆☆

“i too have had a nightmare with travel republic...”

Written on: 19/04/2010

i too have had a nightmare with travel republic because of the volcanic ash situation, have been trying to get an answer from them as to if i can rebook hotel from last weekend to this weekend, a group of us have booked thru different operators for the same hotel and all the other companies have been able to give full refund to my friends, but travel republic will not give me an answer so leaving me unable to rebook with anyone else.have spent over 3 hours on phone only to also cut off and… Read Full Review

Travelrepublic's Comment

Written on: 20/04/2010

Hi guest, if you email me directly at steve@travelrepublic.co.uk with your booking reference, I will get your request looked at.
<br/>
<br/>Regards Steve
<br/>Travelrepublic

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★☆☆☆☆

“Booked our hotel through Travel Republic for 15 - 19...”

Written on: 19/04/2010

Booked our hotel through Travel Republic for 15 - 19 April 2010, but due to the volcanic eruption we could not fly. Our flight was the first to take off on Thursday 15th from Manchester airport, so we contacted Travel Republic early Thursday morning, I am still waiting to hear back from them; even though I have made numerous calls to them. Jet 2 have been excellent about re-booking our flights, unlike Travel Republic.

We are now due to fly on the 22nd and have contacted the hotel who say they… Read Full Review

Travelrepublic's Comment

Written on: 20/04/2010

Hi guest, if you email me directly at steve@travelrepublic.co.uk with your booking reference, I will get your request looked at. Regards Steve Travelrepublic
<br/>
<br/>

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★★★☆☆

“I have booked with them before and always been happy,...”

Written on: 19/04/2010

I have booked with them before and always been happy, but i've never had to contact their ridiculous excuse for a call centre!! until now, was meant to be away 16th april but due to volcano its been cancelled etc....they are impossible to get through to. got through twice but they hung up....twats! they wont be getting my custom again.... bye bye… Read Full Review

Travelrepublic's Comment

Written on: 20/04/2010

Hi guest, if you email me directly at steve@travelrepublic.co.uk with your booking reference, I will get your request looked at. Regards Steve Travelrepublic
<br/>

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★☆☆☆☆

“In a word - useless. ”

Written on: 19/04/2010

In a word - useless.
Having sub-contracted the room rental on our holiday to Low Cost Beds (Not ABTA registered) they then took no liability for Low Cost Beds not honouring the booking & leaving us without accomodation. We had to repay directly to the hotel.
Travel Republic eventually refunded the money paid to them but not the additional costs we incurred (£160 for the room plus £50 for mobile phone bill trying to resolve). Their customer service is shoddy & their attitude stinks. ABTA were no… Read Full Review

Travelrepublic's Comment

Written on: 20/04/2010

Hi guest, if you email me directly at steve@travelrepublic.co.uk with your booking reference, I will get your request looked at. We should be passing your claim onto Lowcostbeds, as it sounds like they have messed up.
<br/>
<br/>Regards Steve Travelrepublic
<br/>
<br/>.

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★☆☆☆☆

“We have booked a hotel through Travel Republic and our...”

Written on: 19/04/2010

We have booked a hotel through Travel Republic and our flight is due to leave tomorrow morning. The flight was booked separately with the airline direct.
We have been trying to contact them for 3 days since this whole volcanic ash thing started to see what our options are if our flight is cancelled.
Does anyone know if they will offer us a refund for the hotel? This is the worst compnay ever with regards to customer service! Thier lines are either constantly engaged or if you get through and… Read Full Review

Travelrepublic's Comment

Written on: 20/04/2010

Hello, can you please email me directly at steve@travelrepublic.co.uk and I will try and sort your problem out for you. Regards Steve. Travelrepublic

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★★★☆☆

“I must agree totally with mrs forest,we booked a...”

Written on: 19/04/2010

I must agree totally with mrs forest,we booked a package holiday on the 30th march due to depart on Friday the 16th April,obviously through no fault of either party it has been cancelled due to the volcanic ash produce,we have been trying to contact them for 2 days now including today without any success,kris stafford… Read Full Review

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★★★★★

“I book flights only twice a year and for the last few...”

Written on: 18/04/2010

I book flights only twice a year and for the last few years i have used travel republic usually on line because the website is so simple but also by phone and i always found the young ladies there are very good and so quick, i recently had to change my flight booking and with one quick call it was done,
thanx very much travel republic, you have my continued support… Read Full Review

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★★★☆☆

“just wondered how the customer in the last review...”

Written on: 17/04/2010 by pauline forest (3 reviews written)

just wondered how the customer in the last review managed to get through in two hours i`ve been trying since yesterday and since nine this morn.i`ve also left e-mails but am still waiting for a reply.i know you must be busy but just a quick message or phone call to acknowledge my request thankyou… Read Full Review

Travelrepublic's Response to pauline forest's Review

Written on: 20/04/2010

Hi Pauline, can you contact me directly at steve@travelrepublic.co.uk. I have looked for you in our system and have not been able to locate you travelling between 1-Apr and 31-May. If you can please email me, I will be able to assist you.
<br/>
<br/>Regards Steve/Travelrepublic

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★★★★★

“ ”

Written on: 16/04/2010


Yesterday we were grounded by the volcanic ash mess and unable to fly to Frankfurt. Within two hours of having returned home and contacted TR's customer services our new fight dates were arranged . The dates we requested and got were well outside the 30 days that is generally accepted in the industry for re booking of flights caused by airline cancellation . this process was efficient and effective. well done Travel Republic… Read Full Review

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★★★★★

“we booked the delta pyramids hotel in cairo ,later we...”

Written on: 13/04/2010

we booked the delta pyramids hotel in cairo ,later we read all the bad reports on this hotel so was worried ,but when we arrived we found that we had made the right choice ! the hotel was very clean ,cleaners cleaned rooms everyday ,ALLthe staff were very friendly & helpful especially the lady on reception waallu who organized our trips for us we stayed there 2 weeks half board we didnt find a problem with the food ,& because we were there 2 weeks the manager mr mamhood invited us to free… Read Full Review

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★★★★★

“We have used travel republic for the past 5 years and...”

Written on: 12/04/2010

We have used travel republic for the past 5 years and will continue to do so. Not only is the web site easy to use if there is any need to contact them you get through quickly and not passed from department to department. Thoroughly recommend them… Read Full Review

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★★★★★

“We had a fab Holiday , thanks to Travel republic. From...”

Written on: 11/04/2010 by Dee47 (1 review written)

We had a fab Holiday , thanks to Travel republic. From the moment we stepped outside our door we had no hassle. parking our car , Flight , Hotel and services were fab . I will allways use this Company for my trips abroad. We loved the laidback ways at the Hotel Marina Suites in Puerto Rico.....Gran Canaria. Everything that you told us was true Thanks a million D and D… Read Full Review

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★☆☆☆☆

“Travel republic are sh*t. We arrived at our hotel in...”

Written on: 06/04/2010

Travel republic are sh*t. We arrived at our hotel in Paris only to be told that our booking hadn't been made. Luckily the guy at the desk had a room available but it was single room instead of the double we had booked. This was planned as a romantic break for my girlfriend and I. Imagine if the hotel would have been fully booked. Terrible service from a joke of a company. AVOID these jokers, not worth the stress… Read Full Review

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★☆☆☆☆

“terrible avoid! scammers we booked holiday with these...”

Written on: 06/04/2010

terrible avoid! scammers we booked holiday with these people paid by debit card over internet full balance recieved conformation email everything a ok then hour later email saying hotel not available at price we paid they had made error? they wanted another 750 ponds! we asked for full refund they said they couldnt refund our flights! wot good is having a flight and no where to stay? stupid scammers its been 2 weeks and still no refund from these people they have taken £792 of our money… Read Full Review

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★☆☆☆☆

“We have booked through Travel Republic several times...”

Written on: 05/04/2010

We have booked through Travel Republic several times with no problems whatsoever. However this time, as part of their service, they also offered us car hire through Holiday Autos/Record Car Hire. This turned out to be a total disaster; car was not available because voucher had not been sent, Holiday Autos and Travel Republic both uncontactable and Record cars totally unhelpful. DO NOT BOOK A CAR THROUGH TRAVEL REPUBLIC AS THEY ARE ONLY SUB-AGENTS FOR HOLIDAY AUTOS AND THE CAR HIRE COMPANY… Read Full Review

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★★★★★

“We have used Travel republic several times now and...”

Written on: 05/04/2010

We have used Travel republic several times now and can't fault them. Flights, transfers and hotels - everything has run like clockwork. They also have the best prices we could find on the Internet. Would not hesitate to recommend this company… Read Full Review

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★☆☆☆☆

“TRIED TO RE.BOOK OUR HOLLIDAY AS PARTNER SUFFERERED...”

Written on: 31/03/2010

TRIED TO RE.BOOK OUR HOLLIDAY AS PARTNER SUFFERERED BROKEN LEG BEFORE GOING.WAS TOLD FLIGHT NOT AVAILABLE.NO MORE HELP GIVEN. LOST ALL MONEY.AVOID THIS COMPANY.!!!!!!!!!… Read Full Review

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★☆☆☆☆

“"We booked a double room for Valentines/Birthday...”

Written on: 29/03/2010

"We booked a double room for Valentines/Birthday weekend and ended up with a twin. Travel Republic appear to act as a third party for other Holiday operators so when we complained they blamed the other company.
When you book through a company they should look after your interest and act on your behalf.
At no stage have Travel Republic done this, instead prefering to send us emailed responses from the other operator.
I will in future book directly with the Hotel or go through a reputable tour… Read Full Review

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