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Written on: 20/08/2008 by waddies (1 review written)
We arrived at the airport on 27 June in sufficent time for our 17.45 flight to Ibiza only to be advised by the airline that the flight had departed that morning at 5am. Travel Republic did not notify us of the change in flight time. This resulted in us purchasing flights to Manchester airport and spending the night there before departing to Ibiza the following morning. Despite numerous telephone calls, letter and emails the companys decision is that no compensation will be paid. We have now… Read Full Review
Written on: 19/08/2008 by Malcul (1 review written)
I will use Travel Republic again. Hotel voucher not e-mailed had to dig for it by alternative method stated. Also cannot give feedback on Hotel as link and web address given don't work… Read Full Review
Written on: 19/08/2008 by shola (1 review written)
These companies are only tested when things don't go to plan. Unfortunately Travel Republic did not deliver in this circumstance despite their promises… Read Full Review
Written on: 16/08/2008
Travelled with Travel Republic, all good, the lady who booked my holiday was very helpful and very honest which I liked, this for me is very important as I don't want to be sold something just because it needs to be sold.
Holiday transfers and flights were all as booked, thank you.
I was surprised to see bad reports but one thing I have noticed is that most of the bad reports have left no name why is this!!
I am a 65 yr old man and I think this is a good company for anybody to use… Read Full Review
Written on: 14/08/2008 by cookesha (1 review written)
Hotel always clean. Very good pools. Food varied and plentiful. A nice touch having a fruit platter and wine delivered to our room twice during our 2 week stay, very unexpected. Sunbeds always available at the beach with beach bar serving drinks and snacks so no need to go to main restaurant in the middle of the day. Varied snacks at different times of day around the pool bar. Restaurant very busy in the evening, for the size of the hotel another restaurant would have been good. Thought some… Read Full Review
Written on: 12/08/2008 by CHRISSYC (1 review written)
Only use this company if you have the patience of a saint and can guarantee that you wont need to make any changes to your booking.
They are the most unprofessional people I have ever had to deal with. Phone calls often take ages to be answered. Could that be because people are unhappy with the service they have received once booked… Read Full Review
Written on: 12/08/2008
I had my flight bumped three days later than my original booking, this was not something I could do. So I suggested an earlier flight from the same flight provider. I was advised I would have to pay an extra £150.00 for flights and £300.00 to change my hotel stay...even though it was the same hotel and just 3 days earlier.
Added to which this was all booked and paid in full in May, now with a month to go I am expected to pay £450.00 extra for a holiday I had already paid for. I have made at… Read Full Review
Written on: 08/08/2008 by bunneyhunney (1 review written)
I really liked using Travel republic website, the site was very easy to use . Response and feedback was good. We had a fabulous holiday and all was good with the teletickets hotel vouchers and taxi transfers booked, Will definitely use again..
Fabulous… Read Full Review
Written on: 04/08/2008
The company didn't book me into the hotel i requested and had been "given" nor did they even have record of me ever booking at this hotel.
- Nowhere in the terms and conditions was i told i had to actually pay to take luggage with me! One week on hand luggage, what a joke. This charge also had to be payed on the return journey.
- Representatives for the transfers did not make themselves known and also appeared to have no record of me being booked with them. Also the return transfers were not… Read Full Review
Written on: 31/07/2008 by Martin Hutson (1 review written)
I would definitely book through Travel Republic for my next holiday as they were cheaper than going to the main high street travel agents who couldn't get near the price quoted by Travel Republic. The service I received was 1st class… Read Full Review
Written on: 28/07/2008 by Victurmail (1 review written)
Surprised to hear that others had problems with bookings - I have recently taken a group of 13 over to Kefalonia; it started as a group of six so you can imagine how many alterations there have been... not to mention upgrading seats, luggage etc!!! I have to say that I did not contact them by telephone - all were entered through the 'Manage your Booking' section on site. All queries were dealt with immediately and efficiently. They offer fantastic value on flights and I have recommended to… Read Full Review
Written on: 27/07/2008 by Liamoman (1 review written)
I logged a request to change 2 names in my booking, which seems like a very simple request to me. It's now 18 days later, and still no success. I have made 5 phone calls, and been promised immediate action, call backs, referring to supervisor. Still nothing. I find it simply unbelievable. I will never ever use this company again, or recommend this company… Read Full Review
Written on: 26/07/2008
Things were going great, although they took a while to contact regarding any requests I made on the website. Unfortunately, due to my husband finding he had cancer a month before our holiday was due to commence I contacted them to cancel. After 10 days of my initial request and numerous phone calls to cancel, I was also requesting to include my daughters holiday on our friends booking. I finally got through to a very polite lady who promised to call me back. Someone did in fact call me back, in… Read Full Review
Written on: 25/07/2008
This was my first time of booking with Travel Republic and I would book with them again. I would recommend you use this company as they very good indeed. We are booking again next year… Read Full Review
Written on: 23/07/2008
Found the meet & Greet very poor. We didn't find them very welcoming, and the staff seemed quite rude with us.
We left messages, but didn't hear a response.
Description on website described Terrocos do mar hotel, although we knew it was self catering, thought it was also part of a hotel complex, where there was a reception with people on hand if any problems or advice. All it was was an apartment with no reception. Why call it a Hotel? No tennis courts as described in description.
Prior to… Read Full Review
Written on: 23/07/2008
Prices were really great at Travel Republic, but if you need to change your booking, beware of the nightmare that can be. It took 2 weeks for them to deal with my amendment. I called on Friday and they said it would be dealt with my Monday, called on Monday and they said by the end of the day. Then I called this morning (Tuesday) and was told it would be looked at before the end of the day!! I waited about 3 hours then lost my rag thinking about it, and called up and did not get off the phone… Read Full Review
Written on: 22/07/2008 by geoff morgan (1 review written)
I booked my holiday this year through Travel Republic. On arrival at Larnaca Airport we waited to be picked up by a coach company booked through Travel Republic. We looked everywhere for the driver. We then contacted the two telephone numbers on our confirmation only to be told these numbers did not exist. I also tried contacting Travel Republic, only to get a recorded message that they are closed on Sundays. After going to the information desk, a very helpful lady tried the numbers which did… Read Full Review
Written on: 21/07/2008 by gailhilliard (1 review written)
I liked the way that the lady that dealt with my bookings, listened to what I needed and then searched for the most suitable hotels in both the areas that I was looking for and the price range that I wanted. I found her friendly, helpful and very informative and what she told us was exactly what we got. Fantastic to get an honest recommendation of what one is buying for a change. This goes a long way to making for a really enjoyable and hassle free holiday, even when travelling on a fairly… Read Full Review
Written on: 20/07/2008
Had heard quite good reviews about this company and decided to give them a go. Booking the holiday took a long time as my agent hadn't a clue. The company then took funds from my account without my authorisation and I had one hell of a fight to get it returned. Repeated phone calls to them and promises that managers would get back to me went by the wayside until I finally threatened them with Abta. Never again. I'd rather pay the extra and avoid all the grief… Read Full Review
Written on: 18/07/2008
Booked a holiday in June with Travel Republic over internet, they sent me an email saying flights had gone up in price since time of booking. I wasn't happy about it, but I did agree to pay the extra of £154. Now they are saying I didn't pay for any flights. So they wanted the full amount for flights for 7 people plus the extra £154 on top of the cost of original flights, bearing in mind we had payed flights accommodation and transfer at time of booking. Three weeks on have I got flights? Have… Read Full Review
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