Travel Republic Reviews - www.travelrepublic.co.uk

★★★★☆
4.4 / 5
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★★★★★

“first class service with this travel agent,will...”

Written on: 31/05/2010 by jennifer carroll (1 review written)

first class service with this travel agent,will definatly book with them in any future holidays that we go on.not only was it a lot cheaper than the leading tour operators and the service we received both home and in Egypt was far superior than we have had before. i cannot fault anything and would strongly recommend Travel Republic to anyone wishing to have a fantastic holiday. we wished we known you earlier thankyou for a great and memorable holiday… Read Full Review

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★☆☆☆☆

“Trying to get refund for flight and accomodation and...”

Written on: 29/05/2010 by STEAKY (2 reviews written)

Trying to get refund for flight and accomodation and car parking cancelled due to ash cloud, 5th may. Have received transfer for buses refund, ryanair refunded flights but as yet roughly 1 month later can't get refund for hotel or carparking and been shunted about by customer service, have used before but you don't find out how good or bad a company is until you have a problem I usually travel 3 times a year so its travel republic misfortune I won't be using them again and will never recommend… Read Full Review

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★★★★★

“I booked a week's hotel in malaga but because of the...”

Written on: 27/05/2010

I booked a week's hotel in malaga but because of the ash my flight was cancelled for three days.Travel Republic were fantastic rearranging my hotel and transfers.I will certainly book with them again in the future.The 4 star Hotel was very good value which i have stayed at before.M Crosby… Read Full Review

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★★★★★

“Amathus Beach hotel in Limassol Cyprus is a romantic...”

Written on: 27/05/2010 by Marion 059 (1 review written)

Amathus Beach hotel in Limassol Cyprus is a romantic place in paradise that is clean with attentive service to holidaymaker needs. The numerous restaurants offer a gastronomic delight for lunch and dinner so the only problem is coming back a few kilos heavier after your idyllic break. The hotel was the first 5 star Hotel in Limassol and as such enjoys the best location in the area with its own private beach and private gardens with palm trees. Although many 5 star hotels have been built in… Read Full Review

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★★★★★

“I FOUND TRAVEL REPUBLIC AN EXCELLENT TRAVEL AGENG -...”

Written on: 26/05/2010 by BRENDA ATKINSON (1 review written)

I FOUND TRAVEL REPUBLIC AN EXCELLENT TRAVEL AGENG - GREAT VALUE FOR MONEY - ORGANIZATION WAS SUPURB - NO PROBLEMS WITH ANYTHING - SUPER HOLIDAY - BEST HOLIDAY COMPANY I HAVE FOUND - I WILL BOOK MY NEXT HOLIDAYS WITH TRAVEL REPUBLIC NO PROBLEMS… Read Full Review

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★☆☆☆☆

“Useless customer service. They make a mistake and try...”

Written on: 25/05/2010

Useless customer service. They make a mistake and try like hell to cover it up!… Read Full Review

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★★★★★

“Evenually we had a good holiday, Thanks to travel...”

Written on: 25/05/2010

Evenually we had a good holiday, Thanks to travel republic.We thankyou for all your hard woek.Our holiday coicided with the day of the volcanoour flight cancelled, We tried againfor the 19th but again cancelled so tried again for 6th may and had 2 wks staying at the Jabega aparthotel los boliches ,We have been here 3 times its very central to beech restraunts trains and buses The reception although very surly are efficent the bar staff are happy .The walls of hotelare quite thin as in most… Read Full Review

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★★☆☆☆

“Having just booked on line and agreed a price I...”

Written on: 24/05/2010

Having just booked on line and agreed a price I thought I was going to be charged, then a different amount gets charged against my debit card. I assumed the debit card would carry no extra billing and this is not made clear on the total that you see on the screen. I would avoid this company, in my case I would have been better off booking through the airline and hotel direct. Too late now but be warned !… Read Full Review

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★☆☆☆☆

“just booked accommodation thru this company yesturday...”

Written on: 21/05/2010 by Annie ML3 (1 review written)

just booked accommodation thru this company yesturday and was happy with the price until on looking an hour later and discovered that the hotel was now being offered at a cheaper price. after waiting in a queue on the phone to their customer service dept to discuss this for around 20mins finally managed to speak to someone who then cut me off! on calling again and waiting another 10mins was advised by the same person, who didn't even apologize, that she had spoken to her manager and they were… Read Full Review

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★★★★☆

“ travel republic were efficent and on time with all...”

Written on: 17/05/2010

travel republic were efficent and on time with all paperwork. i had no problems and would book through these again… Read Full Review

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★☆☆☆☆

“Travel Republic ruined our holiday by failing to...”

Written on: 05/05/2010

Travel Republic ruined our holiday by failing to ensure our hotel was booked correctly and subsequently taking 5 days out of the 7 day holiday to confirm that we had a roof over our head each night. That was in NOVEMBER 2009!!!!! So we are now in May 2010 and we have not received a single penny to repay the out of pocket costs we incurred because of this let alone any compensation!

I tried emailing Steve and he didn't even acknowledge the email. I even emailed the MD and once again there was… Read Full Review

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★☆☆☆☆

“never dealt with such bad customer service as TR tried...”

Written on: 03/05/2010 by easy traveller (1 review written)

never dealt with such bad customer service as TR tried to get through to this company for a week now,keep getting cut of just want to add someone else on the booking,really happy with the price i paid for my holiday need to improve customer service very poor dont think i wiil trust my money again with this lot… Read Full Review

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★★★★☆

“I were due to go on holiday on the 15th April but...”

Written on: 02/05/2010 by meggieanne (2 reviews written)

I were due to go on holiday on the 15th April but because of the volcano was sent home from the airport. After about five days I was told that my holiday was cancelled and by the 28th I had a full refund. I am due to go away with Travel Republic again in August and am quite satisfied with their service I was always polite to them and told them that I understood that they must be under great pressure and they were always polite and helpful back. Wouldn't hesitate at booking with them again.
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★☆☆☆☆

“Our flights (booked by employers) to Jamaica were...”

Written on: 01/05/2010

Our flights (booked by employers) to Jamaica were cancelled on 18 April, contacted TR for advice on how to change our hotel accommodation which was booked through TR for a 2nd week extension. Like everyone else on this website are still waiting on some action and getting anxious as our trip has
been rescheduled for next week. We have phoned several times, emailed, faxed, sent a recorded delivery letter. We don't want to cancel our hotel booking
just change the dates, is that impossible… Read Full Review

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★★★★★

“I received an email saying my flight was cancelled so...”

Written on: 30/04/2010

I received an email saying my flight was cancelled so I contacted travel republic and although I struggled for a couple of hours they eventually picked up and sorted out my problem extremely quickly. I was transferred to a different flight for a small fee of £60, they're swapping my transfers over and to be honest I couldn't have asked for better customer service. I have used travel republic for the past 5 years now and with the exception of today I have never ran into any problems. I think… Read Full Review

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★☆☆☆☆

“Absolute cowboys - had to cancel hotel booking in the...”

Written on: 29/04/2010

Absolute cowboys - had to cancel hotel booking in the 21/4/2010 still waiting too find out what cancellation charges are being levied. Told today that it may take another 7-8 days before they can confirm what if any refund will be made for accommodation. Staff are rude provide incomplete or factually incorrect information and just dont seem to give a stuff - dont be surprised if there is no travel republic this time next year as a result of this fiasco… Read Full Review

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★☆☆☆☆

“Do not use this agent - cannot emphasis strongly...”

Written on: 29/04/2010

Do not use this agent - cannot emphasis strongly enough that travelrepublic should be avoided.

Incorrect advice re: hotel amendment, hours on hold, rude and incompetent members of staff. Just use a different agent, its honestly not worth the hassle of giving money to these idiots… Read Full Review

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★☆☆☆☆

“I have booked with them before and swore that I would...”

Written on: 28/04/2010

I have booked with them before and swore that I would not ever do it again...
but unfortunately I fell into the trap again. All I wanted to do is to change my return flight from the 15th May to the 14th May. I have spent 4 days on the phone from 8am to 8pm and tonight (28th April) I have go nowhere. I am not able to do it directly with Monarch as they did the booking and given me the wrong reference number. Please, please do not make the same mistake if you do you will regret it and it will… Read Full Review

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★★★★★

“I BOOKED MY HOTEL AND TRANSFERS WITH TRAVEL REPUBLIC ...”

Written on: 28/04/2010 by andre louis (1 review written)

I BOOKED MY HOTEL AND TRANSFERS WITH TRAVEL REPUBLIC TO FLY OUT TO SPAIN ON THE "17/APRIL,MY FLIGHTS WERE BOOKED WITH "THOMAS COOK",I CONTACTED TRAVEL REPUBLIC ON THE 17/APRIL TO ASK IF I COULD CANCELL MY HOTEL AND TRANSFER TO A LATER DATE AS ALL FLIGHTS WERE CANCELLED ,THEY PUT IN A REQUEST UNDER THEIR NORMAL SYSTEM AND IN A SHORT PERIOD OF TIME I RECEIVED AN E MAIL CONFIRMATION AND EVERYTHING WAS SORTED OUT ,THEY EVEN REFUNDED MY TRANSFERS WHICH I HAD NOT EVEN ASKED THEM FOR ,"THOMAS COOK"… Read Full Review

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★☆☆☆☆

“booked my hotel for the 20th april through travel...”

Written on: 28/04/2010

booked my hotel for the 20th april through travel republic couldnt go had to cancel took ages to get through and said the hotel provider will be refunding me in the next couple of days .rang this morning 28th april was told they waiting for the hotel provider to refund i didnt pay the hotel i paid travel republic so y dont they refund me and get theres back from hotel .i wouldnt book with these ever again.booked flights through thomas cook for the 20th got my refund back with in a few days ,so… Read Full Review

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