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Toucan www.toucan.com Reviews

  • Review by
    paulwalliman
    on 20th Jan 2006


    User Rating : 0
    Respect : +1

    I wish I`d found this site before I`d signed up with Toucan broadband, as the general reviews stating slow connection speeds and unfair fair-use policy have got me scuppered. I was previously with BT and had a 1Mb connection with excellent response. The minute the Toucan 1Mb line went live, the r ...
    paulwalliman's full review
    | 171 words

  • Review by
    Bombjacker Rank: Lance Corporal
    on 15th Jan 2006


    User Rating : 0
    Respect : +2

    My download speeds with Toucan broadband internet have been affected during off-peak periods, despite them advertising the service as unlimited during off-peak hours. I also found their staff at customer services were unable to explain their own fair usage policy. Unsatisfactory.
    Bombjacker's full review
    | 78 words

  • Review by
    andrewsalamon Rank: Corporal
    on 3rd Jan 2006


    User Rating : 1
    Respect : +3

    I've been with Toucan Broadband now for a couple of months, and I wish I hadn't bothered. It takes ages to actually get the service. I have had no problems though with the hardware that was sent. However, the actual speed of the service is appalling, and I sometimes feel that my dial-up connectio ...
    andrewsalamon's full review
    | 93 words

  • Review by
    Toucan4life
    on 30th Dec 2005


    User Rating : 0
    Respect : +4

    I've been with Toucan Broadband for almost 2 months now, and I lodged a complaint the very day my line went active. 2 months on, they claim I suffer from slow (re: non-existent) speeds due to me being a heavy user. I enquired deeper into what that might entail, and I was informed that I would be cap ...
    Toucan4life's full review
    | 108 words | 1 comment added.

  • Review by
    steveyK
    on 15th Dec 2005


    User Rating : 7
    Respect : -5

    After being unsatisfied with a faulty cable internet line, my household moved to Toucan surf 2MB Uncapped broadband. Signing up was really easy, and I received a modem (plus 2 filters) a few weeks later. Setup was easy using the graphical installation CD. I initially had massive problems with my ...
    steveyK's full review
    | 255 words

  • Review by
    slated
    on 11th Dec 2005


    User Rating : 0
    Respect : +4

    Toucan Broadband support is poor, and they keeping passing the buck. They capped my usage to 1KB/s at peak times!
    slated's full review
    | 44 words

  • Review by
    trueboy Rank: Sergeant
    expert review Expert Review
    on 10th Dec 2005


    User Rating : 8
    Respect : -7

    I had been considering Broadband for a while, and finally started looking for a provider. I read lots of reviews, and most of which had put me off getting Broadband as they were so bad! I decided to do some research without judging by reviews and I stumbled across Toucan. I pondered and read revi ...
    trueboy's full review
    | 412 words | 3 comments added.

  • Review by
    dddave
    on 26th Nov 2005


    User Rating : 1
    Respect : +5

    I have been with Toucan for a week, and I wish I had found this site before. I work as an I.T Techie so I did not want to spend all my life in front of a PC (work/home), so I went for a cheap package - 2MB unlimited at about £16 a month. I know what I am doing and have plenty of contacts wit ...
    dddave's full review
    | 125 words

  • Review by
    Njonezz
    on 10th Nov 2005


    User Rating : 0
    Respect : +6

    Just a quick note to anybody considering Toucan. I recently switched from Pipex Broadband after 2 years of fault free service to Toucan Broadband. If anybody is thinking of using Toucan then listen to my story and think again.... I signed up for 1mb Unlimited Access about 3 weeks ago. 1 we ...
    Njonezz's full review
    | 254 words | 4 comments added.

  • Review by
    davidf
    on 7th Nov 2005


    User Rating : 0
    Respect : 0

    My 1MB Toucan Surf broadband service supposedly "went live" 2 weeks ago, but I have rarely been able to establish a connection. If I am lucky and do manage to achieve a connection, it is very slow, often as slow as a conventional dial-up and never faster than 280Kbps, and fails after a short period ...
    davidf's full review
    | 240 words


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