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“Holidaying in a closed resort”

Written on: 06/11/2013 by renaissancegirl (1 review written)

I booked the Belvedere apartmens in Paleokastritsa, Corfu on a accommodation only basis for the October half term week. The resort is undoubtedly very beautiful, but also very strung out along the coast road which is about 3 km long, so check just where your accommodation is. You need to be prepared to do a lot of walking. I knew that the resort would be shutting down for the winter, but was not prepared for just how difficult it would be to get basic supplies. My first problem was on arrival… Read Full Review

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“Value for money”

Written on: 06/11/2013

Banana apartments-staff will bend over backwards for you very clean would recommend to any one close to local shops and the beach lots to do great for kids… Read Full Review

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“Poor service”

Written on: 04/11/2013 by briggsss (1 review written)

No rep at airport. No trips etc from hotel as coming to end of season. Very disappointing. Hotel potentially good but everybody not interested as coming to end of season- no food on offer and everything seemed too much trouble. Hotel room very basic and needed upgrading… Read Full Review

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“Some times they get it right sometimes they do not.”

Written on: 03/11/2013

This is a review of the service from Olympic only not the holiday. The sales team not brilliant at helping you to choose, ok if you know what when and where but otherwise no help given. Accounts dept very good and efficient. Customer service very good, and was very interested in the lack of service on the initial stages of finding a holiday. The rep at destination was rude and uncaring on arrival. The welcome pack was almost thrown at us. Then the cheek of it they wanted us to have a welcome… Read Full Review

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“Olympic - Grecian Park Hotel”

Written on: 03/11/2013 by GMAC1508 (1 review written)

Standard that we judge other Med holidays too. Well managed hotel with careful thought put to guest services - great pool bar, ice cream bar at the pool and frozen scented towels offered to guests in the afternoon. Good location allows you to choose between Ayia Napa (hotel offers free shuttle bus) or Protaras if you want to go out for dinner in the evening. The hotel does have a Japanese restaurant offering the closest to fine dining we have tried in Cyprus - great for a treat or special… Read Full Review

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“Great hotel but return flight delayed 9 hours. ”

Written on: 02/11/2013

Unfortunately, our travel documents weren't sent out until after we left for our holiday which made flight check-ins and hotel check-in more stressful than they should have been. However, the Atrium Hotel, Alonissos was delightful - one of the best Greek hotels we have stayed in. Unfortunately, our return journey was delayed initially by 7 hours, necessitating a later ferry to Skiathos but then our pick up from port was delayed still further. Our Small Planet flight actually arrived back in… Read Full Review

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“Overpriced transfer fee”

Written on: 02/11/2013

We paid nearly 70% more for a taxi booked through Olympic than we would have paid for the same taxi booked locally. It was far to small for 4 adults travelling with luggage. A cramped and very uncomfortable journey… Read Full Review

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“Love Cyprus”

Written on: 02/11/2013

Been going to Cyprus since I was 9 years old, had another amazing holiday for the second time this year. Stayed in tssokos gardens and the staff and everything about it was amazing! The breakfast and evening meal were brilliant, perfect times and lots of choice of food. The rooms were perfect for what we needed and a brilliant room over looking the pool. There isn't one thing I can complain about, everything was once again perfect :-) Thank you… Read Full Review

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“Munamar Beach Resort Hotel, Icmeler, Turkey...”

Written on: 01/11/2013

Overall, for the price we paid, my wife and I were satisfied with all aspects of our holiday. The outbound flight with Thomas Cook Airline was slightly delayed as, according to the Captain, some baggage had to be removed due to 2 passengers turning up without their passports - how did they and their luggage get checked in without passports? Obviously this is a matter for Thomas Cook to address and in no way the fault of Olympic Holidays. On arrival at Dalyan Airport we were pleasantly… Read Full Review

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“Ali Baba Palace, Hurghada, Egypt”

Written on: 31/10/2013 by JeanT1 (1 review written)

Spent 14 nights here from 15/10/2013 and would definitely recommend it to friends. The hotel is spotlessly clean and the staff will do all in their power to make your stay as comfortable as possible. The rooms are spacious and comfortable and there is plenty of storage space. There are three restaurants and although there were only two open during our stay there was also the option of using a beach bar/restaurant at lunch time. The Olympic representative provided an excellent service and was… Read Full Review

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“Las Acacias Apartments”

Written on: 31/10/2013 by e.berry (1 review written)

These apartments were brilliant as is the Manager,who was very helpful whenever we had an enquiry. They were clean and well kept and part of a gated compound with a coded gate so only residents were able to access compound. Our apartment had 3 balconies that were for our sole use with table and chairs in one, sunbeds in the second and a drying line in the third. It was only a short walk down the hill to the sea front and some great restaurants. We will definitely be using them again… Read Full Review

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“stayed at the bahar hotel in Calis Beach Fethiye”

Written on: 31/10/2013 by Paulandcarol (1 review written)

Hotel room was ok although certain members of staff could of been alot more happier throughout our stay upon greeting in mornings. The food was poor in the fact that there was NO choice so not good for kids at all, what was cooked was the dinner you had to have so we ate out every night as its so cheap and we had what we wanted. Location is about the only thing worth mentioning as its right on the beach so if you go here then DONT go all inclusive because you are close to plenty restaurants all… Read Full Review

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“Bedroom on "D" Wing”

Written on: 30/10/2013

Just back from a holiday at the Club Dorado in Marmaris, the flights and transfers were great, however, the hotel could certainly be improved upon. We weren't expecting 5 star and only paid a low price, but this was a late deal and supposed to reflect a substantial discount off the original price! Given that it is only a small hotel, the food was adequate although limited choice, and the three or four sweets available were the same day after day, lunchtime and evening. Have to say the soup… Read Full Review

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“pt teltex man”

Written on: 30/10/2013 by pt47 (1 review written)

been with olmpic holidays 1999 2013 skathos cofu zante all great hols went to corfu july /sept messongi then siadari both great but sidari has it all lots people go year on year safe beach sea bars taveras im going back 4 weeks june 2014 if your british u love it safe clean hot friendly just go go on… Read Full Review

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“Grecian Bay, Ayia Napa”

Written on: 30/10/2013

We stayed at this hotel from the 23rd October 2013. We had a relly good time, the staff was very helful, we wanted to upgrade rooms and they were very official and quick. Cleaners work very hard, rooms are clean, but the bathrooms are in need a bit of care - the side of the bath was cracked ant the toilet needs to be secured to the wall. The water in the pool is very cold - we were there end of October, outside tempeture is lovely, but they need to heat the water at this time of the year, it… Read Full Review

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“Another year and another GREAT TIME at mackronnis village ”

Written on: 29/10/2013 by Ggmillar (1 review written)

Stayed here sept 13 with my partner and daughter, we had a great time we had decided to come back after enjoying it so much last year... The rooms are abit dated but very clean the cleaners are a around 5 days out of 7 very hard workers.. The pool area is nice and relaxing and my daughter loved the kids pool it also puts your mind at ease to know that there's a lifeguard there she does a fantastic job. We were self catering but ate here a few times and the food was very nice. All the staff are… Read Full Review

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“Oasis Duna Apartments - Fab”

Written on: 29/10/2013 by emily4444 (1 review written)

Me and my family had a fantastic holiday here. The atmosphere was relxing and everything was kept reasonably up to date and clean. I liked that it was near some good resturants, and the people staying there/staff were just generally nice people. You get what you pay for, and the facilities available considering were extensive. I would recommend these apartments, and would come back in a few years time… Read Full Review

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“Brilliant Relaxing Break ”

Written on: 29/10/2013

Everything I needed to totally relax, with the added benefit of choosing if I wished to do an excursion or not. The only 'downside' was that I was a little late for all the excursions so only had one to choose from - good job it was one of the ones I had originally chosen… Read Full Review

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“Tia Heights, Makadi Bay, Egypt”

Written on: 29/10/2013

Cannot fault this hotel, the rooms, the staff, the food were all excellent. My one complaint about the holiday is the pick up at Hurghada. We were travelling with friends (who had booked on their own), and they had told us where to get our entry visa. The man who met us, wanted to charge us £15 each for the visa, but it was only $15 from the official booth. We got it from the booth. Can you explain why this is??? Also I had to keep asking for our pick up times for the return journey, we… Read Full Review

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“flight times and customer service”

Written on: 28/10/2013

We have a complaint about Olympic holidays with regard to their flight times and generally very poor customer service. We booked a holiday to Crete earlier this year with Olympic through direct line holidays and the brochure description of the holiday was 14 nights in resort.The return flight time was scheduled for departure at 0330am on 2/10/2013 however this was changed 10 days before we left for the holiday to 1450hrs on 1/10/2013 some 12 hours 40 minutes earlier that planned.Apart from the… Read Full Review

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Olympic.holidays's Comment

Written on: 31/10/2013

Hi,
We are very sorry to read your comments. Olympic have taken the necessary actions in order to improve our flying programme for 2014, after the Airline operational problems that we have experienced this season - which were outside of our control. May we suggest that you email our Customer Services department with your booking reference number, to enable them to look into the feedback you have provided us and then respond back to you.
Thanks and Regards,
Olympic Holidays Team

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Nloryman's Comment

Written on: 02/11/2013

Thank you for your interest however i have already taken the action you advise and Olympic have told me they do not respond to complaints via email!!!. I have therefore sent them letters but have not made any progress.

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