The Sports HQ Reviews - www.thesportshq.com

★★★☆☆
3.2 / 5
56% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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The Sports HQ www.thesportshq.com

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★☆☆☆☆

“Very poor customer service. I live in Greece and and...”

Written on: 17/05/2010

Very poor customer service. I live in Greece and and paid for euro priority business delivery on 16th April 2010 It is now 17th May 2010 and I am still waiting on delivery. The parcel was sent to Germany in error, then re-addressed and sent to Greece. After several emails to the company, I finally received an email advising me to contact the courier. The contact number that I was given was incorrect. I advised SportsHQ of the problem but received no response until 11th May. I contacted the… Read Full Review

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★☆☆☆☆

“I ordered golf kit worth £250 with thesportshq, and...”

Written on: 18/04/2010

I ordered golf kit worth £250 with thesportshq, and clicked on the PayPal button to complete payment.

As I did not receive an email confirmation from them, I decided to ring up first thing the next morning to be sure the order went through.

I was then told that neither my order nor my payment could be traced and was advised to forward on my PayPal confirmation email, which I did around midday.

Long story short is that my order was eventually found after I had to forward on my PayPal… Read Full Review

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★★☆☆☆

“the products that i paid for where very good but when...”

Written on: 20/03/2010

the products that i paid for where very good but when i ordered the first time i got the wrong products. so i returned them and got a refund. afterwards i oredered some more pads for next day delivery and they did come, but again couple of products where not the ones that i ordered. this time i told them to send me the right ones and when thhey arrived they where still the worng ones. overall be carefull on what you order if you chose to order by them and be ready for the wrong products.
thank… Read Full Review

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★★★★★

“excellent service, order dispatched on time. value for...”

Written on: 11/02/2010

excellent service, order dispatched on time. value for money pair of nike golf shoes, 2x woodworm polo shirts, callaway hat, 2x sunglasses all bought for less than what shoes were sold for on other websites. got 5% off order by getting voucher code from internet plus another 5% if ordering again. would also recommend that you register at topcashback and access website via through them and would get 10% cashback of your order… Read Full Review

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★★★★☆

“The Confidence golf shoes that I bought for my husband...”

Written on: 02/12/2009

The Confidence golf shoes that I bought for my husband 6 months ago were not good even though they were cheap.Confidence said they were leather amd waterproof but the leather peeled after not much wear and they leaked badly.
Having said that this week I contacted Sportshq.com and after they saw photos of the shoes they have replaced them. My husband will only wear them in dry weather now and hopefully they will last longer.
I can't complain about the prompt reply from Sportshq.com and their… Read Full Review

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★★★★★

“Brilliant. Fast service. Good price. Availability....”

Written on: 03/10/2009

Brilliant. Fast service. Good price. Availability. Quality goods. Great communication. Brilliant customer service. Would def' use again… Read Full Review

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★★★★★

“I cannot praise sports hq enough. I bought a complete...”

Written on: 14/08/2009

I cannot praise sports hq enough. I bought a complete set of golf equipment, clubs, bag,trolley etc and although I now live in france it was delivered to me withing a week and the service and quality of the goods were excellent… Read Full Review

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★☆☆☆☆

“I bought a Pop-Up gazebo from Sports HQ to use for one...”

Written on: 05/08/2009

I bought a Pop-Up gazebo from Sports HQ to use for one of the purposes advertised on their website - markets - and the second time there was a slight shower the canvas roof started leaking onto my stock! The gazebo also feels like it will blow away in the slightest gust of wind and we spent one day holding onto the sides to keep it still. They told me on the phone it is not suitable for use in wind or rain - a little unrealistic in the UK I think (it's only August, god knows how it would fair… Read Full Review

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★★★★★

“i ordered my very reasonably priced abs bench on...”

Written on: 01/07/2009 by dwatford (1 review written)

i ordered my very reasonably priced abs bench on sunday night on standard delivery from Sports HQ and it was with me on tuesday couldnt ask for more… Read Full Review

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☆☆☆☆☆

“Sportshq don't care!”

Written on: 16/06/2009

Sportshq don't care!

I saw a great deal on a tent so bought it online and paid immediately via paypal. The delivery was pricey at £6.99 for 3-5 working days but the tent was a good price so i bought it.

ordered on the 8th phoned on the 12th ummmm where's my tent?... apparently they were having issues with payments and it would be sent out express asap. Not convinced I called again on Monday oh surprise surprise they couldn't tell me where is was, if it had been sent etc. Gave my order no and… Read Full Review

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★★★★★

“I bought my two sons some new woodworm cricket...”

Written on: 27/05/2009

I bought my two sons some new woodworm cricket equipment in April this year, from Sports HQ, I was a personal caller and selected 2 megabite gold bats, 2 pairs of batting pads 2 pairs of batting gloves, 1 pair of wicket keepers pads and 1 pair of wicket keepers gloves. Although the bats were pre knocked in, I spent numerous hours knocking them both in, and they both went well in the early seasons games. This weekend 1 of the bats broke almost in half, right through the blade, I took the bat… Read Full Review

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☆☆☆☆☆

“thesportshq.com ”

Written on: 24/05/2009 by sportshqiscrap (2 reviews written)

thesportshq.com

Bought an electric bike ( £500) on Sat 9th may and paid for next day delivery. Bike should have arrived Tue 12th at the latest. Bike dispatched on the 12th which is not a good start. Sports hq refused to refund the extra charge for next day delivery and when i checked my bank statement i realised that they also overcharged me by £18 which they say is correct even though i have an invoice and email which clearly states otherwise.

I am now peeved off so decide to reject… Read Full Review

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☆☆☆☆☆

“thesportshq.com ”

Written on: 24/05/2009 by sportshqiscrap (2 reviews written)

thesportshq.com

Bought an electric bike ( £500) on Sat 9th may and paid for next day delivery. Bike should have arrived Tue 12th at the latest. Bike dispatched on the 12th which is not a good start. Sports hq refused to refund the extra charge for next day delivery and when i checked my bank statement i realised that they also overcharged me by £18 which they say is correct even though i have an invoice and email which clearly states otherwise.

I am now peeved off so decide to reject… Read Full Review

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★☆☆☆☆

“Really bad customer service. Cancelled my order with...”

Written on: 03/04/2009 by richjwhite28 (2 reviews written)

Really bad customer service. Cancelled my order with no explanation. I called them up and they could not give me a reason. I asked to re-order over the phone (like it says on the front page of their website) and I was told I had to order online. I explained that now when I try and re-order online it keeps emptying out my basket. Again they were not interested. I told them I would shop somewhere else and they said okay!… Read Full Review

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★★★★★

“Absolutely satisfied with the quality of the products,...”

Written on: 10/08/2008

Absolutely satisfied with the quality of the products, Forgan driver, prosimmon lob and prosimmon putter. I recommend Sports HQ to all of my friends… Read Full Review

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★★★★★

“I purchased a bag and trolley from Sports HQ and...”

Written on: 19/05/2008

I purchased a bag and trolley from Sports HQ and delivery was very prompt. There was an issue with a connector lead for the battery of the trolley and after emailing them pictures of the fault the part was relaced within 48hours. Thanks very much SportsHQ! Highly recommended… Read Full Review

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★★★★★

“Outstanding in every department. I have bought from...”

Written on: 10/05/2008 by mightyleeds (1 review written)

Outstanding in every department. I have bought from them for several years and I am amazed to read any negative comments. Products are great, prices are lowest I have seen and every time I have contacted them they have been so helpful. And they actual have a fully staffed office where you can speak to live human beings!… Read Full Review

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★★★★★

“Being a first time buyer I found it very easy to...”

Written on: 30/03/2008

Being a first time buyer I found it very easy to follow the ordering sequence. The product I received is excellent quality, the price and delivery were also excellent. For my first order I ordered a gazebo, which arrived within the promised time and I would recommend your site to everyone… Read Full Review

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☆☆☆☆☆

“Would never use again, a joke of a company in my view.”

Written on: 31/10/2007 by dmbjcb (1 review written)

Would never use again, a joke of a company in my view… Read Full Review

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☆☆☆☆☆

“Sports HQ www.thesportshq.com are very unprofessional....”

Written on: 07/09/2007 by tannajay (1 review written)

Sports HQ www.thesportshq.com are very unprofessional. Don't reply to your emails. Rude people once they have sold you their faulty goods they don't want to speak to you. They still haven't processed my refund. I have had an email to ask for credit card details as they claim they don't store customers details on their system, but yet no refund.
Jay Tanna… Read Full Review

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