ICS Reviews - www.icslearn.co.uk

★★★☆☆
3.3 / 5
64.8% of users recommend this
  • Value For Money

Summary

"International Correspondence Schools Ltd (ICS Learn) is the world's most experienced distance learning organisation. We have been a pioneer in teaching skills and qualifications at a distance for over 120 years, giving you the opportunity to learn while earning and to fulfil your ambitions."
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★★★★☆

“Motivation is Key”

Written on: 05/11/2013

The Course supplies were excellent and all i needed. Support structure was available for if i ever got stuck The only small negative is ICS tend to treat you as an adult and let you get on with it at your own pace, i got behind at one point because i lost a little motivation to get my head down and study - maybe a little more encouragement at this stage would of got me back on track sooner (ICS did send me a email saying i hadn't logged in for a while - but maybe asomething a little stronger… Read Full Review

Icslearn's Comment

Written on: 06/11/2013

Congratulations on completing your course with us and we wish you every success for the future.

Your feedback is fantastic and helps us to understand what our learners are looking for.

All the best

ICS Learn

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★☆☆☆☆

“Waste of money”

Written on: 27/10/2013 by william1608 (1 review written)

I started an A level Accounting course with ICS to complete in one year. Two weeks later I receive a ring binder with content that you can buy from an AQA accounting text book for £10 which I purchased from Amazon and I receive next day. Why on earth did it take them two weeks to send me the material. I have been on this course for a month and have receive NO contact what so ever from ICS despite being told that a tutor would be in contact with me which never happened. They have not organised… Read Full Review

Icslearn's Response to william1608's Review

Written on: 31/10/2013

Thank you for your valued feedback. We would encourage you to contact our team directly to discuss the unlimited tutorial support available to you and to provide you with helpful information in relation to the examinations.

Kind regards

ICS Learn

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★☆☆☆☆

“Ics CIPS LEVEL 4”

Written on: 26/10/2013

Do not waste your money on this course with Ics, all you get for over a thousand pound is copies of the cips manuals you can buy from CIPS direct for just over a £130 pound. Student community complete waste of time emailed on numerous occasions and no replies. The course changed format half way through and never received the updated material . Please if doing any CIPS course got direct a whole cheaper and a lot more informative… Read Full Review

Icslearn's Comment

Written on: 28/10/2013

We are sorry that you have not received a satisfactory level of service and we would like to work with you to resolve. Please contact the team directly and we will investigate and respond accordingly.

Kind regards

ICS Learn

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Ellebe86's Comment

Written on: 27/11/2013

I had the same problem (I'm also doing the CIPS course). The tutor took 8 weeks to return a paper and thays only aftr chasing her and student services. She didnt bother to reply to any of the queries. Ive purchased the same course through another company and I have to say they are a million times better!

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★☆☆☆☆

“Waste Of Money”

Written on: 16/10/2013

Would not recommend ICS to anybody, i done a nail technician course but it wasnt at all what i wanted to learn, got told i would recieve certain products that i did not get, took over a week to speak to my tutor. Had to pay more money out to do a proper course. Also everything in the file you recieve is copied out of the book that you also get. Complete waste of money!!… Read Full Review

Icslearn's Comment

Written on: 16/10/2013

We are sorry if your experience with ICS has not been positive and we would ask that you contact us directly to allow us the opportunity to investigate.

Kind regards

ICS Learn

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Dee145's Comment

Written on: 18/10/2013

I agree. few years ago i sign up and started a course during that time i wad offered a place at college.. i had to pay the full fee even tho i left it after 2 montha.

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★☆☆☆☆

“Most expensive textbook ever”

Written on: 11/10/2013 by Tudorhal (1 review written)

I signed up to take A level Physics. Received first half of course with a list of test centres. None of the local centres were taking external candidates and ICS could offer no further assistance. Because of this, I didn't start the course and have heard nothing more from ICS. They obviously have no interest in how I am progressing with the course or sending me the second half. Don't sign up for GCSEs or A levels, ICS cannot enter you into the exams, you have to do it yourself, although… Read Full Review

Icslearn's Response to Tudorhal's Review

Written on: 14/10/2013

I am sorry if your experience with us has not been positive and I would ask you to contact us directly to allow us to investigate further.

Kind regards

ICS Learn

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★☆☆☆☆

“Does Anyone Actually Work at ICS?”

Written on: 05/10/2013 by thesunisalwaysshining (1 review written)

I really was shocked with the level of service (or lack of service rather) from ICS. I was looking for an online course that would introduce me the world of HR (human resources) and a course to certify my existing knowledge of business management. Having typed "adult home learning" into Google I was impressed to find ICS at the top of the results offering £100 discount on courses booked this autumn and a whopping 30% off CIPD human resources courses. Still be slightly undecided I thought it… Read Full Review

Icslearn's Response to thesunisalwaysshining's Review

Written on: 07/10/2013

We are sorry you have not had a positive experience and we would like the opportunity to look into this further. We would appreciate if you would contact us directly and we will investigate and respond accordingly.

Kind regards

ICS Learn

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Thesunisalwaysshining's reply to Icslearn's Comment

Written on: 07/10/2013

My complaint is that you have not entertained any of my 4 emails. Why should I email you now with my complaint when my complaint is that you don't answer emails?

I shall email you once more with my complaint and I will attach a copy of this review. Needless to say I hope it will be answered but I will not hold my breath.

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Icslearn's reply to Thesunisalwaysshining's Comment

Written on: 07/10/2013

To investigate your concerns we require further details from you to trace your records on our student database. We would appreciate if you would email your details to us.

Thanks

ICS Learn

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William1608's reply to Thesunisalwaysshining's Comment

Written on: 27/10/2013

Such an unhelpful company! Have you managed to find an examination center?

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★★★★☆

“Interesting and enjoyable”

Written on: 30/09/2013

I signed up for this course to enable me to study when and where I waanted. It fullfilled my expectations and I have just received my Diploma. I would use ICS again… Read Full Review

Icslearn's Comment

Written on: 01/10/2013

Many congratulations on your achievement and we wish you every future success.

Kind regards

ICS Learn

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★☆☆☆☆

“Poor level of Support”

Written on: 28/09/2013

I have been extremely disappointed with the level of support that I have received from ICS. Despite numerous calls, I am still awaiting further information on coursework. ICS has failed to return my calls on numerous ocassions. I would definately not recommend this provider… Read Full Review

Icslearn's Comment

Written on: 28/09/2013

We are sorry that you have not had a good experience and we are keen to put things right. We would encourage you to contact our team directly and we will investigate and respond accordingly.

Kind regards

ICS Learn

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★★☆☆☆

“Shocking service”

Written on: 28/09/2013

Course itself was fine but you've taken weeks to send me the diploma. I still haven't received it and am no further forward with my complaint. The course material is easy to understand and I can't fault that. But the after care is no good… Read Full Review

Icslearn's Comment

Written on: 28/09/2013

Your feedback is important to us as it helps us to continually improve our services. Please contact our team directly regarding your concerns and your diploma and we will respond accordingly.

Kind regards

ICS Learn

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★★★☆☆

“TYPING ERRORS - CERTIFICATES”

Written on: 28/09/2013

I'm happy with the customer care responses, they are very quick and do try to help out. Unfortunately my Forename on my Business Management Diploma misses letter (p), Should be: PhumelaPHi, instead of PhumelaHi. I don't know whether to just leave it or call customer care. I think ICS should be careful with typing errors… Read Full Review

Icslearn's Comment

Written on: 28/09/2013

We would like the opportunity to resolve this matter and would encourage you to contact our team directly.

Many congratulations on successfully completing your course.

Kind regards

ICS Learn

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★★★★★

“non - stop support”

Written on: 28/09/2013

I found my course relatively easy in parts, but also the practical assessments were a challenge, its nice to use my brain! I like the way you can do the test papers online and get results straight away. I had support whenever I needed it and my emails or enquiries were dealt with quickly. Im already thinking about applying for anther course. Thank You ICS… Read Full Review

Icslearn's Comment

Written on: 28/09/2013

Thank you for your feedback and we hope to work with you again.

Kind regards

ICS Learn

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★★★★★

“Excellent Course”

Written on: 27/09/2013

I signed up for and completed a CompTia A+ course last year. The course material was fantastic and easy to follow and each step was clearly explained. I really liked the fact that I could just do it in my own time. I now have a job in IT thanks to completing this ICS course. I highly recommend ICS to anyone looking for a home study course… Read Full Review

Icslearn's Comment

Written on: 28/09/2013

It is always useful to hear about the experiences of our students. Many congratulations on successfully completing your course and we wish you every future success.

Kind regards

ICS Learn

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★★★★☆

“I am quite pleased with the level of support and...”

Written on: 26/09/2013

I recently completed a diploma in child psychology and I'm happy to say it was a pleasant experience. Especially with the real -time online test taking and the thrill of having your result instantly. It was awesome. Keep up the good work. However, I suggest that there should be room to click to view the answers to missed questions but it should be made available only to those who have completed a level and have been asked to move on to the next level. Though I sent a request to my… Read Full Review

Icslearn's Comment

Written on: 28/09/2013

We are pleased you enjoyed your experience and thank you for your feedback which will be passed to our team.

Kind regards

ICS Learn

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★★★★☆

“First Time Learner ”

Written on: 26/09/2013

This was my very first time doing any sort of learning since I had left school. I was very anxious about taking on a course and was unsure how it would work, however, after enrolling with ICS I found it to be very well explained and easy to understand. The website was very helpful with all of the available information. The online chat service made it very easy to get support from an advisor which I used on a few occasions and found the staff friendly and supportive. I have two points of… Read Full Review

Icslearn's Comment

Written on: 28/09/2013

Thank you for sharing your experience and for your valued feedback which helps us to improve our service.

Congratulations on passing your course and we hope to work with you again.

Kind regards

ICS Learn

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★★★★★

“Professional pet groomer ”

Written on: 26/09/2013 by Braceym (1 review written)

I am really pleased with how the professional pet groomer course went. It goes into great detail about all kinds of breeds and gves you detail on how to handle dogs/cats and so on... Having all ready studied apervious animal care diplomas, I found a lot of the units fairly easy as I had the basic knowledge in some areas e.g. Health care for dogs. But found it very good when it goes into detail about what sort of cut each dog has. I would highly recommend this to someone that would like to go… Read Full Review

Icslearn's Response to Braceym's Review

Written on: 28/09/2013

Thanks for taking the time to post your review.

Kind regards

ICS Learn

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★★☆☆☆

“Reiterating what I already knew in the dullest...”

Written on: 26/09/2013 by NWJK (1 review written)

ICS manage to make even the most interesting subjects boring, with their clinical dissection of subject matter into modules. There's no other way to put it then that. What started as an exciting new course, full of opportunity ended up being a slow trudge thought subject matter I already knew from secondary school. I left my course completion to the last minute, and honestly put little to no creative effort in and still came of with a B. On the one occasion I did speak directly to my tutor, it… Read Full Review

Icslearn's Response to NWJK's Review

Written on: 28/09/2013

We are sorry that the course did not meet your expectations and your valued feedback will be passed to our Product Development team.

Kind regards

ICS Learn

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★★★★☆

“Brilliant course”

Written on: 26/09/2013 by tsimpson (1 review written)

The course it self was very enjoyable. The marking process was good and I was able to get feedback very quickly. My first assessment did not go very well but the feedback was excellent and i was given feedback and a chance to do it again. My only critique with the course was the time frame in which you are expected to complete is extremely tight. And the reason for doing the distant learning is i am not able to fit in a traditional course around my family commitments. My other criticism is i… Read Full Review

Icslearn's Response to tsimpson's Review

Written on: 28/09/2013

We are grateful for your feedback and recommend that you contact our team directly so that we can resolve this matter.

Kind regards

ICS Learn

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★☆☆☆☆

“CIPD Course.”

Written on: 19/09/2013 by Qwerty123456788 (1 review written)

I've never written a review before but I felt I had to regarding the extremely poor service from ICS. I encountered the following problems on my CIPD course: * very little course content * no call backs from tutors * very little info given in emails from tutors * expensive workshops, which I was not informed about when booking the course. * I had to wait nearly 7 weeks on 2 occasions for my assignments to be marked. * I turned up for one workshop and I hadn't been booked on it. * no… Read Full Review

Icslearn's Response to Qwerty123456788's Review

Written on: 23/09/2013

I am sorry that you have not received a satisfactory level of service and we would like to work with you to resolve. Please contact the team directly and we will investigate and respond accordingly.

Kind regards

ICS Learn

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★★★★★

“helpful, easy, understandable”

Written on: 18/09/2013

I found counselling course easy to follow with lots of information and forums and tutor where easily accessable in the event of any difficulties I may have had. I was sent all course materials when I required them just by requesting them online and was given counselling skills book to go with course. Was also given immediate feedback from any assessments I sat the assessments where also easy to follow and very easy to understand and you where given results then and there without having to… Read Full Review

Icslearn's Comment

Written on: 18/09/2013

Congratulations on successfully completing your course and we wish you every future success.

Kind regards

ICSLearn

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★★☆☆☆

“great course poor back up from ics”

Written on: 17/09/2013

good course poor backup from ics no contact from tutor after several emails did not send the paper work out until I phoned several times and on completion of course I still not got my certificate and I completed course on 22/6/13 it is now the 4/9/13… Read Full Review

Icslearn's Comment

Written on: 18/09/2013

Your feedback is important to us as it enables us to continually improve our service. Please contact us directly and we will arrange to issue your certificate.

Kind regards

ICSlearn

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