ICS Reviews - www.icslearn.co.uk

★★★☆☆
3.3 / 5
65% of users recommend this
  • Value For Money

Summary

"International Correspondence Schools Ltd (ICS Learn) is the world's most experienced distance learning organisation. We have been a pioneer in teaching skills and qualifications at a distance for over 120 years, giving you the opportunity to learn while earning and to fulfil your ambitions."
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★★★☆☆

“Firm to fair!”

Written on: 06/11/2013 by Joannawb1 (1 review written)

Course was o.k. at the beginning. The best part was the residential courses where you actually get an opportunity to speak to the tutor face to face and also liaise with other students. What was disappointing was when the student gateway was changed without notification so submitting assignments was difficult :-(… Read Full Review

Icslearn's Response to Joannawb1's Review

Written on: 06/11/2013

It's always great to hear what our students think so thank you for sharing your views. We are always looking at ways to improve the learning experience for our students and we have passed your feedback to our teams.

Kind regards

ICS Learn

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★★★☆☆

“Good course but the service could have been better”

Written on: 06/11/2013

I didn't choose ICS personally, they were chosen by my company when I was asked if I would like to do the course/training. When the course information arrived, it wasn't very clear, as it felt like it was a generic pack so I wasn't sure what parts I was supposed to be doing. When I eventually got this clarified by my Mentor I was able to make a start. I submitted by assignment with enough time to make any changes if needed, but my assignment was not marked and I had to keep chasing it up… Read Full Review

Icslearn's Comment

Written on: 06/11/2013

Your feedback is important to us and enables us to continue to review our service. We regret that you experienced some obstacles in your journey and we take on board your views.

Kind regards

ICS Learn

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★★★★★

“Great support from ICS and enjoyed the experience of...”

Written on: 05/11/2013 by stephenfletcher (1 review written)

Great support from the course tutors, the materials are well laid out and easy to read… Read Full Review

Icslearn's Response to stephenfletcher's Review

Written on: 06/11/2013

Great to hear you enjoyed your studies and we wish you every future success.

Kind regards

ICS Learn

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★★★★★

“CIPD level 3 HRM ”

Written on: 05/11/2013 by Mkennaugh (1 review written)

I completed the level 3 HRM course within a year and have passed the course. I would definitely recommend using ICS as the tutors are great, feedback is useful and relevant and the coursework is set out well. The price of the course isn't bad and I am now using the skills I've gained in my current job. I liked the fact that I could study at my own pace as I work full time. I also enjoyed the weekend workshops and meeting people on the same course. I built close friendships and still ask for… Read Full Review

Icslearn's Response to Mkennaugh's Review

Written on: 06/11/2013

We are delighted to hear you have successfully passed your course and many congratulations! Thanks for taking the time to share your feedback.

Kind regards

ICS Learn

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★★★★☆

“Happy graduate who would recommend ICS”

Written on: 05/11/2013 by Coops80 (1 review written)

I would recommend ICS to others. Communication was good, materials were relatively comprehensive and when I need support I received it. I didn't fully understand the support available however, when I sought it I received it… Read Full Review

Icslearn's Response to Coops80's Review

Written on: 06/11/2013

Great to hear you enjoyed your learning and your valued views are highly appreciated.

Kind regards

ICS Learn

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★★★★★

“exceptionally reliable”

Written on: 05/11/2013

I wanted to further my education but at my own pace and affordability. I came across ICS when doing a search and I am proud to say I have just completed my second course with them. I was moved by the flexibility in payment and structure of the whole course… Read Full Review

Icslearn's Comment

Written on: 06/11/2013

Wow that's fantastic! Well done on completing your second course and we look forward to you studying with us again in the future.

Kind regards

ICS Learn

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★★★☆☆

“CIPD level 3 ”

Written on: 05/11/2013 by Linzgreen (1 review written)

Subject was very difficult to do as distance learning but the tutors were very good… Read Full Review

Icslearn's Response to Linzgreen's Review

Written on: 06/11/2013

We would love to hear from you to identify the specific areas that you had difficulties with and we look forward to hearing from you.

Kind regards

ICS Learn

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★★★★★

“good”

Written on: 05/11/2013 by phil321page (1 review written)

very good i had a good time at ics, its made me feel happy… Read Full Review

Icslearn's Response to phil321page's Review

Written on: 06/11/2013

Glad you enjoyed your studies with us and we wish you every future success.

Kind regards

ICS Learn

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★★★★★

“CIPD Review”

Written on: 05/11/2013 by davism (1 review written)

Michael Davis believes teh course content, literatture was of superb quality and would wholeheartedly recommend to others… Read Full Review

Icslearn's Response to davism's Review

Written on: 06/11/2013

Great to receive your feedback - thanks very much for completing your review.

Kind regards

ICS Learn

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★★☆☆☆

“Got me my qualification but would not use again. ”

Written on: 05/11/2013 by Cllh99 (1 review written)

I found the staff at ICS to be very helpful and the tutor was great however I also encountered the following problems: * course content is very limited and I expected more reading material. * constantly had to chase them to mark my work or reply to tutor queries. * I paid for the work shop but I wasn't booked on it or booked into the hotel. * the workshop was very boring, he continuously referred to CIPD to IPD and used the phrase " this doesn't apply to you but.." Through put the whole… Read Full Review

Icslearn's Response to Cllh99's Review

Written on: 06/11/2013

It's always useful to hear about the experience of our students and we would really like to get more information from you, to help us improve our service. In the meantime we have passed on the areas of concern to our teams.

Kind regards

ICS Learn

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★★★★☆

“CIPD Level 5 Certificate in Human Resource...”

Written on: 05/11/2013

CIPD Level 5 Certificate in Human Resource Management I enjoyed studying from home as it allowed me to balance work and study. I found the tutors to be supportive, even though they did not know me personally. In addition to this, one tutor spent a long time talking to me on the phone about how to answer a question, this was during the evening which I was very grateful for as I work full time. I did find the two workshops that I attended to be a little disorganised and also, I thought the… Read Full Review

Icslearn's Comment

Written on: 06/11/2013

Thanks for taking the time to share your feedback with us. We are constantly striving to improve our services and making the learning journey for our students as smooth and rewarding as possible.

Your valued opinion has now been passed on to our teams.

Kind regards

ICS Learn

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★★★★☆

“Motivation is Key”

Written on: 05/11/2013

The Course supplies were excellent and all i needed. Support structure was available for if i ever got stuck The only small negative is ICS tend to treat you as an adult and let you get on with it at your own pace, i got behind at one point because i lost a little motivation to get my head down and study - maybe a little more encouragement at this stage would of got me back on track sooner (ICS did send me a email saying i hadn't logged in for a while - but maybe asomething a little stronger… Read Full Review

Icslearn's Comment

Written on: 06/11/2013

Congratulations on completing your course with us and we wish you every success for the future.

Your feedback is fantastic and helps us to understand what our learners are looking for.

All the best

ICS Learn

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★☆☆☆☆

“Waste of money”

Written on: 27/10/2013 by william1608 (1 review written)

I started an A level Accounting course with ICS to complete in one year. Two weeks later I receive a ring binder with content that you can buy from an AQA accounting text book for £10 which I purchased from Amazon and I receive next day. Why on earth did it take them two weeks to send me the material. I have been on this course for a month and have receive NO contact what so ever from ICS despite being told that a tutor would be in contact with me which never happened. They have not organised… Read Full Review

Icslearn's Response to william1608's Review

Written on: 31/10/2013

Thank you for your valued feedback. We would encourage you to contact our team directly to discuss the unlimited tutorial support available to you and to provide you with helpful information in relation to the examinations.

Kind regards

ICS Learn

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★☆☆☆☆

“Ics CIPS LEVEL 4”

Written on: 26/10/2013

Do not waste your money on this course with Ics, all you get for over a thousand pound is copies of the cips manuals you can buy from CIPS direct for just over a £130 pound. Student community complete waste of time emailed on numerous occasions and no replies. The course changed format half way through and never received the updated material . Please if doing any CIPS course got direct a whole cheaper and a lot more informative… Read Full Review

Icslearn's Comment

Written on: 28/10/2013

We are sorry that you have not received a satisfactory level of service and we would like to work with you to resolve. Please contact the team directly and we will investigate and respond accordingly.

Kind regards

ICS Learn

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Ellebe86's Comment

Written on: 27/11/2013

I had the same problem (I'm also doing the CIPS course). The tutor took 8 weeks to return a paper and thays only aftr chasing her and student services. She didnt bother to reply to any of the queries. Ive purchased the same course through another company and I have to say they are a million times better!

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★☆☆☆☆

“Waste Of Money”

Written on: 16/10/2013

Would not recommend ICS to anybody, i done a nail technician course but it wasnt at all what i wanted to learn, got told i would recieve certain products that i did not get, took over a week to speak to my tutor. Had to pay more money out to do a proper course. Also everything in the file you recieve is copied out of the book that you also get. Complete waste of money!!… Read Full Review

Icslearn's Comment

Written on: 16/10/2013

We are sorry if your experience with ICS has not been positive and we would ask that you contact us directly to allow us the opportunity to investigate.

Kind regards

ICS Learn

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Dee145's Comment

Written on: 18/10/2013

I agree. few years ago i sign up and started a course during that time i wad offered a place at college.. i had to pay the full fee even tho i left it after 2 montha.

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★☆☆☆☆

“Most expensive textbook ever”

Written on: 11/10/2013 by Tudorhal (1 review written)

I signed up to take A level Physics. Received first half of course with a list of test centres. None of the local centres were taking external candidates and ICS could offer no further assistance. Because of this, I didn't start the course and have heard nothing more from ICS. They obviously have no interest in how I am progressing with the course or sending me the second half. Don't sign up for GCSEs or A levels, ICS cannot enter you into the exams, you have to do it yourself, although… Read Full Review

Icslearn's Response to Tudorhal's Review

Written on: 14/10/2013

I am sorry if your experience with us has not been positive and I would ask you to contact us directly to allow us to investigate further.

Kind regards

ICS Learn

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★☆☆☆☆

“Does Anyone Actually Work at ICS?”

Written on: 05/10/2013 by thesunisalwaysshining (1 review written)

I really was shocked with the level of service (or lack of service rather) from ICS. I was looking for an online course that would introduce me the world of HR (human resources) and a course to certify my existing knowledge of business management. Having typed "adult home learning" into Google I was impressed to find ICS at the top of the results offering £100 discount on courses booked this autumn and a whopping 30% off CIPD human resources courses. Still be slightly undecided I thought it… Read Full Review

Icslearn's Response to thesunisalwaysshining's Review

Written on: 07/10/2013

We are sorry you have not had a positive experience and we would like the opportunity to look into this further. We would appreciate if you would contact us directly and we will investigate and respond accordingly.

Kind regards

ICS Learn

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Thesunisalwaysshining's reply to Icslearn's Comment

Written on: 07/10/2013

My complaint is that you have not entertained any of my 4 emails. Why should I email you now with my complaint when my complaint is that you don't answer emails?

I shall email you once more with my complaint and I will attach a copy of this review. Needless to say I hope it will be answered but I will not hold my breath.

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Icslearn's reply to Thesunisalwaysshining's Comment

Written on: 07/10/2013

To investigate your concerns we require further details from you to trace your records on our student database. We would appreciate if you would email your details to us.

Thanks

ICS Learn

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William1608's reply to Thesunisalwaysshining's Comment

Written on: 27/10/2013

Such an unhelpful company! Have you managed to find an examination center?

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★★★★☆

“Interesting and enjoyable”

Written on: 30/09/2013

I signed up for this course to enable me to study when and where I waanted. It fullfilled my expectations and I have just received my Diploma. I would use ICS again… Read Full Review

Icslearn's Comment

Written on: 01/10/2013

Many congratulations on your achievement and we wish you every future success.

Kind regards

ICS Learn

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★☆☆☆☆

“Poor level of Support”

Written on: 28/09/2013

I have been extremely disappointed with the level of support that I have received from ICS. Despite numerous calls, I am still awaiting further information on coursework. ICS has failed to return my calls on numerous ocassions. I would definately not recommend this provider… Read Full Review

Icslearn's Comment

Written on: 28/09/2013

We are sorry that you have not had a good experience and we are keen to put things right. We would encourage you to contact our team directly and we will investigate and respond accordingly.

Kind regards

ICS Learn

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★★☆☆☆

“Shocking service”

Written on: 28/09/2013

Course itself was fine but you've taken weeks to send me the diploma. I still haven't received it and am no further forward with my complaint. The course material is easy to understand and I can't fault that. But the after care is no good… Read Full Review

Icslearn's Comment

Written on: 28/09/2013

Your feedback is important to us as it helps us to continually improve our services. Please contact our team directly regarding your concerns and your diploma and we will respond accordingly.

Kind regards

ICS Learn

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