ICS Reviews - www.icslearn.co.uk

★★★☆☆
3.3 / 5
65% of users recommend this
  • Value For Money

Summary

"International Correspondence Schools Ltd (ICS Learn) is the world's most experienced distance learning organisation. We have been a pioneer in teaching skills and qualifications at a distance for over 120 years, giving you the opportunity to learn while earning and to fulfil your ambitions."
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★★★★☆

“Excellent way of distance learning”

Written on: 21/05/2014 by Elianna292 (1 review written)

Good able to work at own pace, workshops very good would recommend… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

Great to receive your feedback - thanks very much for completing your review.

Best Wishes,

ICS

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★★★★☆

“CIPD Certificate in Human Resource Practice (CHRP)”

Written on: 21/05/2014 by LynnyR (1 review written)

Delighted to have finished course & mentors/tutors very helpful throughout. It can be slightly isolating studying remotely but reassuring knowing there are means to answer queries quickly (though during the IT system change, this was a little harder). Overall, I'm happy with service & materials provided & would study with ICS again should I decide to further any studies… Read Full Review

Icslearn's Response to LynnyR's Review

Written on: 22/05/2014

Thank you for your feedback and many congratulations!

Best Wishes,

ICS

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★★★★☆

“Well supported home study”

Written on: 21/05/2014

I found the initial advice very good on which course to study and the advisor had a thorough understanding of the course. I had not personally studied in 14 years and found it a little daunting, however the courses are well structured, with good written course material and good support from mentors and tutors. The assessment criteri for the course was easy to follow, although some of the tutors give very little constructive feedback for improving the assignment submissions. Although you are… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

Your feedback is invaluable and helps us to continue to improve the support and resources available to our learners.

We are really delighted that you have chosen to continue with your learning with ICS and we look forward to supporting you throughout your journey.

Good luck!

Best Wishes,

ICS

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★★★★☆

“Excellent learning company ”

Written on: 21/05/2014

I studied my CIPD Level 5 (Human Resources) with ICS, and found the whole course much more enjoyable than I expected to. The advisor I spoke to initially helped me to choose the right course for my competence level, and supported me through the sign-up and payments process. The course material arrived in plenty of time, along with my textbooks. The material was very thorough, and presented in a way that it did not seem too daunting. ICS structure the course, assignments and workshops in a way… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

It can be very challenging balancing your studies around your home and work commitments. We are delighted you had a great experience studying with us by Distance Learning and thanks for your review.

All the best,

ICS

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★★★★☆

“CIPD with ICS”

Written on: 21/05/2014 by SavanahWilson292 (1 review written)

Great way to learn if cannot attend college or University. Also great if self financing as offer great payment plan option. Access to tutor support can be at times a bit of a cumbersome process - but once sorted tutor support is of good quality. Marking provided clear feedback and actions if assignment is required to be re-submitted. Overall good experience. Would study with again… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

It's always great to hear about the experience of our students so thank you for sharing your views which have been passed to our teams.

We hope to support you with further learning in the future.

Best Wishes,

ICS

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★★★★☆

“CIPD at your convenince”

Written on: 21/05/2014 by Moshep248 (1 review written)

Studied my CHRP with ICS, On the whole tutors were helpful and quick to respond. The practical assessment days were fantastic, and tutors took the time to discuss any relevant issues. I.T systems had some problems but appear to be resolved now. maybe being able to access the study material online would be beneficial for some people as well. Payment plan was easy to set up and monitor and affordable. On the whole reasonably impressed and most importantly I passed my course and obtained my… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

Great to receive your feedback - thank you for sharing your views.

Best Wishes,

ICS

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★★★★★

“Great service”

Written on: 21/05/2014 by Heatheru132 (1 review written)

I liked the course. ICS was very helpful. They answered all my questions, were very polite and tried their best to help out. Im happy I have done my course with ICS… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

Many thanks for your positive feedback and for sharing your experience. We wish you every future success.

Best Wishes,

ICS

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★★★★☆

“CIPD Diploma overall course quality”

Written on: 21/05/2014 by Katyann1 (1 review written)

I found the ICS staff polite and helpful although I would have liked a slightly faster response time when submitting a query. I found the course material to be informative and clear. It was easy to refer back to previous sections and all overlapped well. A couple of areas were slightly out of date but employment law often has amendments so is to be expected. I found the tutors very helpful and always willing to provide support when needed. I was reassuring to know they were there to support… Read Full Review

Icslearn's Response to Katyann1's Review

Written on: 22/05/2014

It is always great to hear what our students think so thank you for sharing your views.

We are always looking at ways to improve the learning experience for our students and we have passed your feedback to our teams.

Best Wishes,

ICS

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★★☆☆☆

“Convinient, easy and quick”

Written on: 21/05/2014 by aliceu19 (1 review written)

I found that studying online helped me to self motivate and push myself. ICS sent the materials quickly and I found their course material was easy to read and pick out key points to right the assignments. I was quite disappointed that when I rung for advice before starting my CIPD Level 3 course I wasn't given all of the options. I wasn't told about the additional diploma option and wasn't given the options of choosing modules for my certificate. This wasn't dealt with very well when I rung… Read Full Review

Icslearn's Response to aliceu19's Review

Written on: 22/05/2014

Your feedback is important to us and enables us to continue to review our service. We would love to hear from you to discuss the areas of concern further with you and recommend that you contact your Mentor team directly.

Many thanks for your review.

Best Wishes,

ICS

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★★★★★

“Fantastic Home Study Experience”

Written on: 21/05/2014 by KirenD (1 review written)

I studied my CIPD Foundation level certificate through ICS and will most definitely consider progressing on to the Intermediate level through ICS when I have the opportunity to do so. I received support and help whenever required. There were 2 workshops which really helped me engage with others on the same course and we had great weekends full of interesting information on the course which involved group exercises. I highly recommend to others who are thinking about home study to take a… Read Full Review

Icslearn's Response to KirenD's Review

Written on: 22/05/2014

It's really great to hear such positive feedback on your experience so thank you for your review.

Best Wishes,

ICS

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★☆☆☆☆

“The course provides information about the law -...”

Written on: 21/05/2014 by Moreno218 (1 review written)

The course provides information about the law - through it's own textbook but doesn't provide any guidance on how to write a strategic answer. Information about best practice was rejected - however if it was followed then the company wouldn't have the same legal difficulties again. I should have saved several hundred pounds and just read a textbook… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

Many thanks for your feedback and we are disappointed that you did not have a great experience.

We would really like to discuss the areas of concern with you and recommend that you contact your Mentor team directly.

Best Wishes,

ICS

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★★★★★

“CIPD - Reward Management Foundation Level ”

Written on: 21/05/2014 by JenScott1980 (1 review written)

Very impressed with the way this was handled by the staff who dealt with my enrolment, to the mentor and finally the tutor. Workshop was very helpful indeed - even though it was a small group of people - I personally found that much better and was able to interact with people as I am not very good with big groups of people. I met she lovely people at the workshop and learnt alot, it gave me a great deal to think about ready for my assignment. Very happy with how everything was dealt with and… Read Full Review

Icslearn's Response to JenScott1980's Review

Written on: 22/05/2014

We are constantly striving to improve our services and making the learning journey for our students as smooth and rewarding as possible.

Thank you very much for taking the time to share your feedback with us.

Best Wishes,

ICS

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★★★★★

“CIPD Foundation”

Written on: 21/05/2014 by Hollandoz230 (1 review written)

I really enjoyed my studying with ICS learn.Everyone was helpful and supportive. I have now landed myself a HR officers job because i now have the qualification (I start next week). Sometimes it was hard to get motivated as it was home study but after meetings someone on the first residential we kept in contact and atteneded the other workshops together and supported each other until we both finished on the same day. I am looking at starting the next level up but its very expensive so need to… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

Fantastic news - massive congratulations!

We are delighted to have been part of your journey and wish you every success in your new role.

Good luck!

ICS

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★★★★☆

“Materials are very good, well-presented, clear and...”

Written on: 21/05/2014 by Jase95 (1 review written)

Materials are very good, well-presented, clear and easy to follow. Phone support is excellent… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

Your feedback is invaluable and we are delighted you had a great experience.

Best Wishes,

ICS

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★★★★☆

“The work pays!!!”

Written on: 21/05/2014

The key to studying from home is to keep motivated and the study weekends were key to this. They helped convert the important aspect of academic learning in to learning that is relevant to the workplace. The sessions are well attended and it's really useful to talk to fellow students as well as the tutors. The course content and the skills I developed while studying improved my effectiveness at work and I won a significant promotion on the back of what I was learning. I forgot what a sense… Read Full Review

Icslearn's Comment

Written on: 22/05/2014

Many congratulations on your recent promotion - you must be over the moon!

Good luck and best wishes,

ICS

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★★★★★

“Learning made easy!”

Written on: 21/05/2014 by laurasmith87 (1 review written)

Learning with ICS was so much easier than I could ever have imagined! I had wanted to study my CIPD course for years but was put off by the thought of having to attend college to complete my studies and so was delighted when I found I could not only achieve my qualifications for a fraction of the price, but could also study at home and in my own time with ICS. I have no hesitation in recommending ICS to my friends and am already trying to choose which module I want to study next!… Read Full Review

Icslearn's Response to laurasmith87's Review

Written on: 22/05/2014

Many thanks for sharing your experience and we delighted studying by Distance Learning was a convenient way for you to achieve your qualification.

We hope to support you with your future learning and please don't hesitate to get in touch if you need any advice on which module to progress with next.

Best Wishes,

ICS

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★★★☆☆

“ICS Fashion Design Course Review”

Written on: 24/03/2014 by ekStokes38 (1 review written)

Hi I just want to say to any newcomers to be prepared! The Fashion Design course I am doing with ICS has been fine so far, (just reaching the halfway point) however I have found (as a complete beginner in sewing) that a lot of the diagrams/drawings are hard to follow, I have found youtube extremely helpful in demonstrating a lot of the techniques that you need to learn and there are a lot of helpful videos out there so this hasn't really been a problem. I just want to mention that at the… Read Full Review

Starbubbi's Comment

Written on: 25/03/2014

If there was more information BEFORE starting about what kind of things you would need for the course (and if I hadn't been told that I wouldn't need to buy anything) it would not have been a problem.

A suggestion for ICS to make the course easier to understand would perhaps be video tutorials, as the course is more practical it would have been better if there were visual demonstrations perhaps through the ICS website instead of having to search around on youtube.

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Icslearn's Comment

Written on: 26/03/2014

Thank you very much for your valued feedback which helps us to improve the learning experience for our students.

We would really like to get more details from you and would appreciate if you would contact us directly. In the meantime your views have been passed to our teams.

Kind regards

ICS

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★☆☆☆☆

“Avoid like the plauge”

Written on: 25/02/2014 by kezerb (2 reviews written)

I've not learnt a thing from ICS. They provide no support, the tutors never reply or mark submitted work and then you get told "Your support period has ended". Some support would have been nice to begin with! Customer services fob you off saying "It's past the 7 day distance selling regulation time" to get any sort of refund. Disgraceful services… Read Full Review

Icslearn's Response to kezerb's Review

Written on: 26/02/2014

Many thanks for taking the time to share your views and we are very disappointed to learn of your dissatisfaction with the service you have received with your studies.

As discussed during our web chat conversation yesterday, unlimited support has been available to you from both our dedicated Service and Tutorial teams for the duration of the support period. Student support is delivered on a reactive basis and anytime our learners ask for help, we ensure this is provided.

We can see from our student database you have not submitted any assignments to your tutor for marking or asked for any assistance. Your studentship expired in 2011. Therefore, the support is no longer available at this stage.

Whilst we note your disappointment, full support has been available to you during the duration of your studies and we hope this helps you understand the reasons we will not refund your course fees, almost 4 years after enrolment.

Kind regards

ICS

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Kezerb's reply to Icslearn's Comment

Written on: 26/02/2014

And as I said, I did ask for help. I did submit assignments. Nothing was answered and now you're denying I even did so.

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Icslearn's reply to Kezerb's Comment

Written on: 26/02/2014

Thank you for your further feedback.

Unfortunately, we did not receive any of the communications you outlined. We are sure you understand that we cannot action any support request unless we receive the request for help etc.

To clarify, on receipt of any student contact we ensure that our learners are provided with the relevant support with their studies.

We hope this clarifies matters for you and please get in touch with us in writing, as discussed, if you have any further questions.

Kind regards

ICS


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Kezerb's reply to Icslearn's Comment

Written on: 26/02/2014

As discussed? There was no discussion about that. Lying yet again :\

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★★★★★

“brilliant excellent recommend!”

Written on: 19/02/2014 by Lindylouielou (1 review written)

I really recommend enrolling onto ICS they send you everything you need. They are always there if you need help and the student community chat is very helpful… Read Full Review

Icslearn's Response to Lindylouielou's Review

Written on: 19/02/2014

Thank you very much for your positive feedback and for taking the time to share you experience.

Best Wishes,

ICS

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★★★★★

“ICS are brilliant. Fact!”

Written on: 10/02/2014

When talking on the phone all staff members were lovely and helpful and very easy to understand. It didn't take long for them at all to help me sort out any issues and answer any questions that I had. I took child psychology and the course material arrived very quickly considering I am in Jersey C.I. The course material was very easy to read and understand and the self assessments were very helpful. The only thing I would have liked, due to my learning style, would have been more colour in the… Read Full Review

Icslearn's Comment

Written on: 10/02/2014

Great to hear you enjoyed your learning and your valued views are highly appreciated.

Best Wishes,

ICS Learn

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