ICS Reviews - www.icslearn.co.uk

★★★☆☆
3.3 / 5
64.7% of users recommend this
  • Value For Money

Summary

"International Correspondence Schools Ltd (ICS Learn) is the world's most experienced distance learning organisation. We have been a pioneer in teaching skills and qualifications at a distance for over 120 years, giving you the opportunity to learn while earning and to fulfil your ambitions."
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★★★★★

“Learning made easy!”

Written on: 21/05/2014 by laurasmith87 (1 review written)

Learning with ICS was so much easier than I could ever have imagined! I had wanted to study my CIPD course for years but was put off by the thought of having to attend college to complete my studies and so was delighted when I found I could not only achieve my qualifications for a fraction of the price, but could also study at home and in my own time with ICS. I have no hesitation in recommending ICS to my friends and am already trying to choose which module I want to study next!… Read Full Review

Icslearn's Response to laurasmith87's Review

Written on: 22/05/2014

Many thanks for sharing your experience and we delighted studying by Distance Learning was a convenient way for you to achieve your qualification.

We hope to support you with your future learning and please don't hesitate to get in touch if you need any advice on which module to progress with next.

Best Wishes,

ICS

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★★★☆☆

“ICS Fashion Design Course Review”

Written on: 24/03/2014 by ekStokes38 (1 review written)

Hi I just want to say to any newcomers to be prepared! The Fashion Design course I am doing with ICS has been fine so far, (just reaching the halfway point) however I have found (as a complete beginner in sewing) that a lot of the diagrams/drawings are hard to follow, I have found youtube extremely helpful in demonstrating a lot of the techniques that you need to learn and there are a lot of helpful videos out there so this hasn't really been a problem. I just want to mention that at the… Read Full Review

Starbubbi's Comment

Written on: 25/03/2014

If there was more information BEFORE starting about what kind of things you would need for the course (and if I hadn't been told that I wouldn't need to buy anything) it would not have been a problem.

A suggestion for ICS to make the course easier to understand would perhaps be video tutorials, as the course is more practical it would have been better if there were visual demonstrations perhaps through the ICS website instead of having to search around on youtube.

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Icslearn's Comment

Written on: 26/03/2014

Thank you very much for your valued feedback which helps us to improve the learning experience for our students.

We would really like to get more details from you and would appreciate if you would contact us directly. In the meantime your views have been passed to our teams.

Kind regards

ICS

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★☆☆☆☆

“Avoid like the plauge”

Written on: 25/02/2014 by kezerb (2 reviews written)

I've not learnt a thing from ICS. They provide no support, the tutors never reply or mark submitted work and then you get told "Your support period has ended". Some support would have been nice to begin with! Customer services fob you off saying "It's past the 7 day distance selling regulation time" to get any sort of refund. Disgraceful services… Read Full Review

Icslearn's Response to kezerb's Review

Written on: 26/02/2014

Many thanks for taking the time to share your views and we are very disappointed to learn of your dissatisfaction with the service you have received with your studies.

As discussed during our web chat conversation yesterday, unlimited support has been available to you from both our dedicated Service and Tutorial teams for the duration of the support period. Student support is delivered on a reactive basis and anytime our learners ask for help, we ensure this is provided.

We can see from our student database you have not submitted any assignments to your tutor for marking or asked for any assistance. Your studentship expired in 2011. Therefore, the support is no longer available at this stage.

Whilst we note your disappointment, full support has been available to you during the duration of your studies and we hope this helps you understand the reasons we will not refund your course fees, almost 4 years after enrolment.

Kind regards

ICS

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Kezerb's reply to Icslearn's Comment

Written on: 26/02/2014

And as I said, I did ask for help. I did submit assignments. Nothing was answered and now you're denying I even did so.

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Icslearn's reply to Kezerb's Comment

Written on: 26/02/2014

Thank you for your further feedback.

Unfortunately, we did not receive any of the communications you outlined. We are sure you understand that we cannot action any support request unless we receive the request for help etc.

To clarify, on receipt of any student contact we ensure that our learners are provided with the relevant support with their studies.

We hope this clarifies matters for you and please get in touch with us in writing, as discussed, if you have any further questions.

Kind regards

ICS


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Kezerb's reply to Icslearn's Comment

Written on: 26/02/2014

As discussed? There was no discussion about that. Lying yet again :\

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★★★★★

“brilliant excellent recommend!”

Written on: 19/02/2014 by Lindylouielou (1 review written)

I really recommend enrolling onto ICS they send you everything you need. They are always there if you need help and the student community chat is very helpful… Read Full Review

Icslearn's Response to Lindylouielou's Review

Written on: 19/02/2014

Thank you very much for your positive feedback and for taking the time to share you experience.

Best Wishes,

ICS

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★★★★★

“ICS are brilliant. Fact!”

Written on: 10/02/2014

When talking on the phone all staff members were lovely and helpful and very easy to understand. It didn't take long for them at all to help me sort out any issues and answer any questions that I had. I took child psychology and the course material arrived very quickly considering I am in Jersey C.I. The course material was very easy to read and understand and the self assessments were very helpful. The only thing I would have liked, due to my learning style, would have been more colour in the… Read Full Review

Icslearn's Comment

Written on: 10/02/2014

Great to hear you enjoyed your learning and your valued views are highly appreciated.

Best Wishes,

ICS Learn

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★★☆☆☆

“Out of date material”

Written on: 06/02/2014 by GGeorge (3 reviews written)

Unfortunately I found the material very outdated. Most of my learning was done through searching the internet. Assignments had to be posted as files were too large for the upload section - odd for an IT course. My tutor responded by return every time which was excellent. There was no overall pass mark. I felt it was expensive for reading two books which I could have purchased separately and following free online tutorials… Read Full Review

Icslearn's Response to GGeorge's Review

Written on: 06/02/2014

We really appreciate you taking the time to let us know your opinions on your experience and we would really like to get further details from you. In the meantime we have passed on the areas of concern to our teams.

Kind regards

ICS Learn


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★★★★★

“Nothing . All are perfect”

Written on: 06/02/2014

Nothing . All are perfect… Read Full Review

Icslearn's Comment

Written on: 06/02/2014

Great to receive your feedback - thanks very much for completing your review.

Best Wishes,

ICS Learn

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★★★★★

“Couldn't praise ICS enough, excellent. ”

Written on: 05/02/2014

I took the Wedding Planning cause, very easy to understand, excellent cross section of work, tests were easy for me, would recommend using ics to anyone… Read Full Review

Icslearn's Comment

Written on: 05/02/2014

It's lovely to hear your positive comments and we are delighted you enjoyed your studies.

Thanks for sharing your views and we wish you every future success.

Best Wishes,

ICS Learn

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★★★★★

“Child Psychology”

Written on: 03/02/2014

The course was very informative, if you are just starting out in child care then this is the course for you, it is also excellent for updating your knowledge. The assessment at the end of each chapter was definitely better than being assessed overall at the end of the course and gave you a sense of achievement and satisfaction. I liked the chapters that gave me interesting ideas on how to observe children in different ways and work with them to enable me to assess their levels of development… Read Full Review

Icslearn's Comment

Written on: 04/02/2014

We really value your feedback and we are delighted you enjoyed your studies. We wish you every future success and thanks for sharing your thoughts.

Best Wishes,

ICS Learn

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★☆☆☆☆

“Stay away from ICS !!!! ”

Written on: 26/12/2013 by RupPart (1 review written)

Poor service, poor product, prolific liars. Their study material consisted of poorly xeroxed bunch of incoherent papers, and a book which you can probably probably pick up for a £1 in some 1980's themed book store. Suggest you read their T's & C'ees to familiarise yourself with their view of both their product, and how they'll "come and getcha" if you dare to walk away (never seen a company outlining how you'll be punished in as much detail, clearly indicative that ICS themselves think that… Read Full Review

Icslearn's Response to RupPart's Review

Written on: 06/01/2014

Thank you for your review and for your valued opinion. We would really like to get further details to allow us to look into the areas of concern and strongly recommend that you or your representative gets in touch with our team as soon as possible.

We do have a standard cancellation policy in place which follows the Distance Selling Regulations 2000 in which the right to cancel starts seven working days from the day after the course materials are delivered. However, as a business we have extended the right to cancel to ten working days after delivery of materials.

The feedback you see on here is reflective of the experiences of our students (both good and bad) and we can assure you that the information provided on here is legitimate. We encourage our learners to post reviews on this site to help us improve our services as well as obtain feedback on their experience.

We hope to hear from you soon.

Kind regards

ICS Learn

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Ruppart's reply to Icslearn's Comment

Written on: 23/01/2014

With your reply you've demonstrated your lack of common courtesy, flaunted the arrogance and ignorance with which you conduct yourselves.
You were asked not to reply but you couldn't resist, once again dmonstrating your superciliousness.
You don't seem to understand the basic level of English; "Had no choice but report them" doesn't mean there'll be "a representative" getting in touch.
You have broken the law on numerous occasions, that is reflected in many reviews both here and other forums. How disillusioned are you, thinking that people are of an opinion that you're a respectful business? If you were, there would never be a need for a "representative"!

Read the view again, and try to engage the cognitive side to understand what's written. In Laymans terms - your material is useless. You refuse to accept responsibility, you refuse to acknowledge the law, you conveniently "don't receive" letters etc etc. You come across as a massive trickster, end of.

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★★☆☆☆

“This was not what I had hoped and was not challenging...”

Written on: 06/12/2013

This was not what I had hoped and was not challenging enough for me. The course overall was too easy… Read Full Review

Icslearn's Comment

Written on: 09/12/2013

Thanks very much for taking the time to share your views. We would really like to get further information from you and we would encourage you to contact us directly.

Best Wishes

ICS Learn

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★☆☆☆☆

“POOR IT SYSTEM”

Written on: 06/12/2013

Very poor IT system, has taken me nearly 5 attempts to get my online 'community' access, i dont need this but how else am i suppossed to submit my papers? Do not use the live student services chat as they make up false operator names and have no conversation log or reference number which can be later used. the videos tutorials about how to submit papers are just embarrassing and time consuming. i still have not been given my tutor name after 2 months of enrolment… Read Full Review

Icslearn's Comment

Written on: 09/12/2013

Your valued feedback is most welcome and helps up improve the experience for our learners. It would be really helpful to get further information from you to help us understand the obstacles you have encountered and recommend that you contact our team directly.

Kind Regards

ICS Learn

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★☆☆☆☆

“mistakes in materials, refuse to cancel or give refund”

Written on: 05/12/2013

I was very excited about starting my two courses with ICS but soon became VERY dissapointed. ibwas told exam prices were around £30 by an advisor. I found out After enrolling and paying for my courses that it is infact £350 to sit the exams (this was an average quote from 3 different centres. ) The material is full of errorsvand the quality is shocking for the prie you pay. (seriously buy the edexcel books and teach yourself) you are given access to.forums for.students to discuss the course… Read Full Review

Snowflake88's Comment

Written on: 06/12/2013

just to add, I have since had an 'apology' telling me they are sorry I am dissapointed but they wont be giving me a refund and gave me a reason that did not even relate to my complaint !!!! The communication is so poor that its funny. although this is MY money that they are refusing give back. DO NOT USE ICS!!!!

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Icslearn's Comment

Written on: 09/12/2013

We regret that you remain unhappy and we are keen to work with you to resolve the areas of concern. We have your details and we will contact you directly.

Best Wishes

ICS Learn

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★★★☆☆

“ICS review. Good course, hard to get the help you seek!”

Written on: 04/12/2013

I found it very difficult to get the help i wanted in detail and the feedback to my assignments was hard to understand, in all honesty its hard to understand what the want. On the other hand, the material and course work is well structured and very easy to use to your advantage. I also like the website side of the course it is easy and interacts very well with the average student. Bar the fact that the tutors are unhelpful and cant tell you what they expect it is a very good course and system… Read Full Review

Icslearn's Comment

Written on: 04/12/2013

Thank you very much for your valued feedback which helps us to improve the learning experience for our students. We would really like to get more details from you and in the meantime your views have been passed to our team.

Best Wishes

ICS Learn

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★★★☆☆

“So far so good”

Written on: 04/12/2013

I haven't had much of a chance to start my course but ics are always in contact to check my progress… Read Full Review

Icslearn's Comment

Written on: 04/12/2013

We understand the importance of engaging with our learners so thank you for sharing your views. We wish you every success with your studies.

Best Wishes

ICS Learn

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★★★★★

“Clear Helpful ”

Written on: 02/12/2013 by Katie27 (1 review written)

Detailed explanations of how to use the course materials. Goes into enough detail on the course texts… Read Full Review

Icslearn's Response to Katie27's Review

Written on: 02/12/2013

Great to receive your feedback - thanks very much for completing your review.

Kind Regards

ICS Learn

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★☆☆☆☆

“CIPS Level 4”

Written on: 29/11/2013

Struggling to enlist as Member due to loss of job… Read Full Review

Icslearn's Comment

Written on: 29/11/2013

It is a requirement of the awarding body that you register as a member with them in order to be assessed for the qualification and access the benefits of the CIPS membership. We recommend that you contact CIPS directly to discuss further.

Kind Regards

ICS Learn

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★★★★★

“Deeply understandable and Easier method of study...”

Written on: 28/11/2013 by jacobdaniel (1 review written)

I had completed Electrical / Electronics system trade proficiency Course, from Indian defence. For my Civil Employment I have Chosen ICS Diploma in Electrical Engineering. I liked ever most part of the study was the preparation of your study material, easier to handle, I could make in one folder deferent subjects. I hope if in India , it is better to adopt your method of preparation of the study materials. I was an ON JOB TRAINER for a period in one Company, that time I could revise the… Read Full Review

Icslearn's Response to jacobdaniel's Review

Written on: 29/11/2013

Thank you for sharing your views and we wish you every success.

Best Wishes

ICS Learn

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★★★★☆

“Very good customer service”

Written on: 28/11/2013

I am happy with the service I have been provided however I am not sure about examinations yet as the CIPS Website states that some exams are multiple choice but ICS tutor telling me they are all essay based exams?… Read Full Review

Icslearn's Comment

Written on: 03/12/2013

Great to receive your feedback - thank you! The examinations for the Diploma level are written assessments and for the Certificate level these are a combination of multiple choice and written assessments. For further clarification please refer to the CIPS website.

Best Wishes

ICS Learn

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★☆☆☆☆

“Do NOT choose ICS!!!”

Written on: 27/11/2013 by ElleBe86 (1 review written)

Firstly, I have given a one star rating simply because one was the minimum allowed. If I had a choice I would have given -100 stars. Tutor took up to 8 weeks to grade a paper - and when I say "grade" I mean she would put a figure on the paper and thats it - 8 weeks for that!! No feedback or guidance. Student services response time was slow. Tutor response ttime to queries was literally non existent… Read Full Review

Icslearn's Response to ElleBe86's Review

Written on: 28/11/2013

We really appreciate your feedback and we would like to get further information from you, to help us improve our service. In the meantime we have passed on the areas of concern to our teams.

Kind regards

ICS Learn

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