ICS Reviews - www.icslearn.co.uk

★★★☆☆
3.3 / 5
644
66% of users recommend this
  • Value For Money

Summary

"International Correspondence Schools Ltd (ICS Learn) is the world's most experienced distance learning organisation. We have been a pioneer in teaching skills and qualifications at a distance for over 120 years, giving you the opportunity to learn while earning and to fulfil your ambitions."
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★★★★☆

“How to contact ICS for previous certificate of attainment?”

Written on: 14/02/2012

I did an Interior Design Certificate through ICS about 10 years ago and am trying to get a copy of the 'certificate of attainment' which I think was a cert 4. Can anyone recommend how to go about this as I cant find anyone who can help me out. I would like to study further in the same field but need proof of what I have already achieved and can't locate anything in my files???… Read Full Review

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★★★★☆

“Motorcycle Course ”

Written on: 09/02/2012

Execellent course, the handouts are to a high standard and the tutors are always ready to give you assistance… Read Full Review

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★★★★★

“Service Provided by ICS”

Written on: 08/02/2012 by rcampher (1 review written)

Great customer service and tutorial back up from ICS. It has been an absolute pleasure dealing and learning through ICS. I will study further with ICS and have recommended ICS to family, colleagues and friends!… Read Full Review

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★★☆☆☆

“Mis-sold, under-staffed and with a 4 month wait for help!”

Written on: 08/02/2012

My partner and I both signed up for courses with ICS at the same time. Living in the Middle East in a country with no postal service it was important for us that everything was electronic. When we called ICS we were advised by a course advisor that the course was entirely online. However, when we received the material it stated that assignments had to be mailed to their UK address. This was not acceptable to us because of where we live. When we contacted customer services they ignored our issue… Read Full Review

Emaretee's Comment

Written on: 10/04/2012

Should have gone to Home Learning College! They're all on-line, and you get great support too

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★★★★☆

“good course very helpful tutor ”

Written on: 08/02/2012

was a good course to do from home, with help as soon as i needed it. my tutor was very helpful… Read Full Review

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★★★★☆

“CIPD”

Written on: 23/01/2012 by Jwise12 (1 review written)

I have studied all of my CIPD with ICS apart from one section. They have been excellent, the mentor is great and gets back to you within good time and the tutor I have had for my elective has been excellent getting back to you with feedback very quickly so you are able to move on to studying the next section, I would and do recommend ICS to others… Read Full Review

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★★★★★

“ICS brilliant to students”

Written on: 22/01/2012

I have always liked the though of studing the child psychology, I was a child in care and working with children was always my dream and I got my NVQ 2 in childcare when I was younger and I really wanted to study at home due to the fact I have two young children and I wanted to future my education through the course I hope that I can go on to do another course in the near future. I found working with ICS brilliant they were there to help me all the way through my course and I could study at my… Read Full Review

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★★★★★

“IC Yes!! loved my home study course :)”

Written on: 22/01/2012 by sarahpim (1 review written)

I completed a home study Diploma on Sports Psychology just before Christmas and found the books and learning material provided was very straight forward and simly to understand, at the end of each module there is an exam which must be sent each month to your own private tutor for marking and is then returned with your grade and any tips or advice they may have for you regarding your answer. The course was very easy to pay for in monthly instalments and easily affordable, i will definatly in the… Read Full Review

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★★★★★

“Writing a bestseller”

Written on: 22/01/2012 by annabel55 (1 review written)

Course was perfect as I don't have time to do a regular evening class so I was able to study evenings and Sundays. The support given by my tutor was fantastic.Sometimes in the beginning, I felt like giving up through lack of confidence as I hadn't studied for years but she really encouraged me and made me feel confident in my abilities. The feedback was very constructive. I really enjoyed the course work and it was good to be able to work at my own pace. The course material was clearly… Read Full Review

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★★☆☆☆

“Incredibly bad Service”

Written on: 29/11/2011 by berringtonliam (1 review written)

Sent four emails regarding my exam venue stressing I want it in Shanghai. They didn't reply to any until I got a message today saying my venue is in London. So stupid… Read Full Review

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★☆☆☆☆

“BTEC Advanced Diploma inConstruction”

Written on: 22/10/2011

Here is a copy of the email I sent them and their response: My email "I am working through Unit 40221B - Construction Technology and Design. I am a little concerned about how much I can trust the content of the course material. At page 21 there is a section about the role of the Health and Safety Planning Supervisor. This role was removed from the CDM regulations in the 2007 revision, as per the HSE website: http://www.hse.gov.uk/construction/cdm/faq/cdmcoordinators.htm. The information… Read Full Review

Guest's Comment

Written on: 07/11/2011

I enrolled on this course in March of this year and have started reading through the course material. As per the above review, I was stunned to read analysis of H&S statistics that are several years out of date and most of the information in the first of the four modules appears very old.

I queried with ICS whether the qualification was valid and they should have said that it would be retired in 2012 as potential employers may no longer recognise the validity.

I tried to submit my first test online on the 31st October and my login details provided by ICS are not recognised. I finally received an email from ICS today 7th November saying that they cannot find my registration. So I emailed back, and received an automated response to reply within 7 days. This is MOST UNSATISFACTORY!!

I teach for Cornwall Adult Education in a non-related subject and we are continually monitored on standards and content. We would never leave a student high and dry like this!! £500 is not a small amount to pay for a course in my mind, and I now wish to cancel. Did the above 'guest' successfully do this? I'd be interested to know and will be speaking to Consumer Direct about my request tomorrow.

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★☆☆☆☆

“Tutors of ICS”

Written on: 19/10/2011

I've only been with ICS a few months. I am studying 2 A level courses. I have not come across any need to contact one of the tutors yet (haven't come across any essays yet! Yey!) Anyway, my other tutor, the one with whom I've had more contact with via Internet, is absolutely appalling! I emailed and asked for help on one of the pieces of work I was working on. I had a little plan, and asked for assistant and assurance that what I was doing was on the right lines, I asked for advice on anything… Read Full Review

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★☆☆☆☆

“Professional Dog Grooming Course”

Written on: 03/10/2011 by ashleighhyslop2009 (1 review written)

I found that the customer service was poor if I had a problem there would never be an answer on the phone, they never replied to emails. I found the only way to get a reply was to place a complaint on their facebook page where everyone could see, didnt take long to reply then but they still took ages sorting things out. They somehow got all my details wrong even though they were all right on my account. I have done a little bit of grooming on my animal care course and thought the ICS course… Read Full Review

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★★★★★

“ICS correspondence courses”

Written on: 05/09/2011 by paulmathewsimon (1 review written)

It's thanks to ICS that i began serious studying. I had never studied before since leaving school, but when i began an ICS course i totally enjoyed the experience. With their informatant, colouful and comprehensive text books, i quickly became involved in home learning. The beauty of it was that i could study whatever time i liked, day or night. Delivery of modules was always quick and if i got stuck student services always helped me into the next stage. I have now studied twelve dilpomas with… Read Full Review

Guest's Response to paulmathewsimon's Review

Written on: 19/10/2011

Hi I've just started and I'm so worried, what did you study, I am doing 5 Alevels, I dont no who to ask I am in the dark on haw to get started. Thanks Tracey

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★★★★★

“Teaching Assistant and Autocad”

Written on: 05/09/2011 by pamelabellevans (1 review written)

In preparation for getting back into work after home teaching my son, I have studied two courses through ICS, the Teaching Assistant and Autocad courses. In both cases I was happy with the clarity and standard of the coursework, and the efficiency of tutors in marking and answering queries. I also used ICS as a source for home teaching, which allowed my son to gain some qualifications. I would recommend ICS to anyone who wants to study at home to gain a qualification. … Read Full Review

Guest's Response to pamelabellevans's Review

Written on: 09/03/2012

I am interested in doing the course NCFE L3 Award in supporting teaching and learning in schools because I want to get into teaching.I would like to know whether the certifiacte you received is awarded by NCFE itself or it is a certificate given by ICS n supported by NCFE. Have the certificate been any help to you for finding a job?
Regards

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Emaretee's Response to pamelabellevans's Review

Written on: 11/04/2012

Hi there,

I don't know if you're still interested but Home Learning College do a course called "NCFE level 3 supporting teaching and learning in schools" and this qualification is awarded directly by NCFE. You should get two certificates once you've completed; one from the college and one from the awarding body (NCFE).

I hope this helps!!

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★★☆☆☆

“Photo Imaging, what a waste of time!”

Written on: 01/09/2011 by andymw (1 review written)

I started this course with a view to doing my very best in order to achieve a good grade. I achieved a distinction and a merit. However, when the final certificate is awarded by City and Guilds it only shows as a 'pass'! This was confirmed by ICS as being correct. What is the point of trying very hard to get a good grade when the certificate only shows a pass? Extremely dissapointed!!!!!… Read Full Review

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★★★★☆

“Qualifying made easy!! ”

Written on: 07/08/2011

After being made redundant I thought this an excellent time to progress with being a course that I have always been interested in and wanted to do! After finding the course that suited me, BTEC make up artist. I wanted to know more about the course and ICS were able to guild me and answer my questions every step of the way. I cost of the course was a little off putting as an incentive to join another course some sort of discount scheme would be very appealing. I would and have strongly… Read Full Review

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★★☆☆☆

“Awful value for money and don't use if you could ever...”

Written on: 06/08/2011

I found the customer service to be poor and after cut off calls, no-answer when you ring and a long time answering your emails. After paying nearly £700 to do a course I sadly had to send them a doctors letter (which cost me £25.00) to confirm I had an illness which meant I was unable to study and was given no refund. All they would give me was a letter saying I could restart this course or start another within a year. I think this could have been handled so much better i.e. a refund given… Read Full Review

Raejay's Comment

Written on: 26/02/2012

I feel your pain, as I had an identical situation with the Open Uni (I had Cancer, so couldn't continue with a course, so they 'failed' me rather than putting it on hold or letting me re-start). But you must look at it from their point of view. They have sold you the course materials, and tutor access. You've paid your money, and you have these things. For all they know, you're going to keep the course or sell it on to someone else. It isn't fair, but they sold you a product which you have kept. In that regard I think allowing you to restart later was a fair option. The OU didn't even let me do that!

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★★★☆☆

“Bookkeeping and Accounts - Diploma Course”

Written on: 06/08/2011 by course_456 (1 review written)

The bookkeeping section of the course was well written although some of it was very out of date. The assignments were okay, although there was a lot more work involved that I anticipated when I ordered the course. The tutor for my course was very helpful in pointing me in the right direction and in helping me understand what exactly was being asked. This part of the course I enjoyed. The Accounts section was written in a totally different manner and was very hard to follow. The tutor had… Read Full Review

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★☆☆☆☆

“Waste of money”

Written on: 29/07/2011 by claire271984 (1 review written)

The study part of my course was fine,the materials were ok.I never had feed back from a tutor or even knew my tutors name.On completing my course i waited for my diploma it never arrived.Despite several e-mails on my part I have still to recieve my diploma one and a half years on. I have had to threaten legal action to try to get it.Staff are rude and treat you like an idiot.We do not pay large amounts of money(and YES we are the customer) to be treated with such disrespect.I will NEVER use… Read Full Review

Guest's Response to claire271984's Review

Written on: 02/08/2011

Dear Student

Sorry you've not had a good experience whilst studying with ICS. I would really appreciate if you would contact me and provide me with more information on what has gone wrong. If you could please contact Michelle Robb on 0141 306 1257 or alternatively email michelle.robb@icslearn.co.uk Hopefully we can discuss further.

Much appreciated

Michelle Robb
Head of QA & Student Experience


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Guest's Response to claire271984's Review

Written on: 07/11/2011

Thanks for your review! Was just about to enrol till I saw your advice about the Open University and their course is much cheaper! X

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