Chillout Games www.chilloutgames.co.uk

Chillout Games  www.chilloutgames.co.uk
★★★★★
5.0
99.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Fast friendly service and a good price”

★★★★★

written by alWelsh169 on 14/03/2024

i sold some classic games to these guys and got a great price. the service was face and communication was good. they were very clear about the pricing process and i was very happy with the transaction. will be using them again next time i sell

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“Simply The Best!”

★★★★★

written by DaveThurston on 13/09/2023

Terrific company to deal with. Communication was particularly impressive. Highly recommended!

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“Excellent Customer Service”

★★★★★

written by AndyPads on 31/03/2023

Chillout Games were brilliant from start to finish. I had lots of items I wanted to sell and the process of pricing things up on their website was really simple. If I had any questions, I'd fire over a quick email and they always responded very quickly. I chose the option of dropping off my items personally and within a couple of days, all of my items had been tested and they money was deposited straight into my bank account. I couldn't recommend Chillout Games highly enough. They're extremely reliable and provide excellent service. Cheers!

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“Highly recommended”

★★★★★

written by Pallyh on 01/02/2023

I had games to sell and luckily I found chillout games in a web search. They offered me what I thought were very reasonable prices and replied quickly answering questions I had about delivery. They arranged for the parcel to be collected and paid me more than they had offered, as they thought the game boxes were in better condition than I had told them. They even complemented me on my packing of the box. Who wouldn't like that. I have recently had an issue with Audible taking money they shouldn't have from me, and after dealing with their frankly awful customer service it's been an absolute pleasure to deal with such an honest and helpful company. Would highly recommend.

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“Can not Chillout games or there service ”

★★★★★

written by Burtt23 on 11/01/2023

Decided to have a clear out of many years of hoarding games and consoles by my self and my Son. Apart from a issue with the bar code scanner l found everything to be fairly straightforward. I don't live far from Where Chillout games are based.So due the large amount of games 4 consoles and other gaming stuff ( a Wii balance board been one) l contacted the admin and asked if l could drop the hoard of myself. And was informed no problem on arrival l was given a cup of tea and a tour which was fascinating seeing the care they take. I was kept informed of where l was in the checking order . And less than a week later was payed and not only that l got more than the online quote due to the fact we have always took car of our disks and consoles. I can not fault Chillout Games

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“Easy way to sell your games & consoles”

★★★★★

written by cag52 on 10/11/2022

Spotted their ad in PLAY magazine and decided to give them a go. The barcode scanning process worked a treat and speeded up the quote process. Courier (Parcel Force) arrived as expected and got plenty of messages to confirm receipt and update on the valuations. Final valuation was almost identical to that promised in the original quote. And money arrived in PayPal account very quicky. Only downside is that some of the rules about the ratio of games to consoles and accessories can be a little awkward to keep to. And a minority of games worth only a few pence. But I managed to get near enough as makes no difference £400 for old games and consoles that weren't being used and should find new owners - so no gripes at all. Thoroughly recommened.

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“Excellent Service”

★★★★★

written by redeyedm0nster on 05/10/2022

We packaged up a load of games to sell, yes we could have tried to sell them separately on ebay but we had 100+ and they wouldn't have all gone plus the hassle of all those individual transactions. ChilloutGames gave us a reasonable quote, provided a courier to pick them up and once checked actually gave us more than the original quote as I had marked some as scruffy which they thought weren't. They seem very honest (as long as you are) and fast to process. I would highly recommend if you have a load of games just gathering dust. They took old games for PC, PS1, PS2 etc. You have to enter your games into their website to get the initial quote which can take a while when you have a lot but the site is solid, no glitches or losing data.

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“Very good experience!”

★★★★★

written by ChilledP on 01/04/2022

This is my first time using Chillout Games & I'm very happy with the experience. Definitely use them again. They keep you informed of what's happening & because I was honest with them once the games were processed got the money quoted swiftly. Do a good job & they'll be good to you. Nice one Chillout Games, see you next time! :)

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“Proper retro gaming enthusiasts”

★★★★★

written by Vanheems on 06/03/2022

Very pleased I found this excellent site/shop, I bought two games for my newly acquired Atari VCS, which I last owned nearly 40 years ago! I bought Air Sea Battle for nostalgia, as it was one of my first games on the console. I also bought Robot Tank, what a great game! A variation of Battlezone with really clever twists to make it interesting, an example of a game from that era which is still genuinely fun to play now. I'm keeping an eye out for my next purchase.

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“Chillout Games Are Excellent”

★★★★★

written by Bill_Rizer on 08/02/2022

I recently sold 28 years worth of games to Chillout Games, well, the ones worth keeping over that time. The experience was smooth and pleasurable. They are friendly, professional, knowledgeable, keep you in the loop and are also honest. I highly recommend Chillout Games. Thanks team.

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“Awesome company with fair prices and great customer...”

★★★★★

written by AndyL057 on 07/01/2022

I've sold to chillout games twice now and each time have been blown away with the quality of their service. Their prices for retro games are second to none and the experience of selling is an absolute breeze. If there is any changes to the original quote they're crystal clear about what they are and why. Prompt payment via PayPal means you're never waiting long once they've received your order. Thanks again to the person I dealt with and all the team at Chillout Games!

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“CHILLOUT GAMES ARE THE HOTTEST”

★★★★★

written by sparksgameboy on 20/11/2021

I decided to part with a much loved and cherished collection of retro games and hardware and chillout games offered a brilliant service from pricing to payment. I would recommend you visit the site and try for yourself.

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“Great for buying and selling”

★★★★★

written by gravythief on 14/07/2021

I have been buying from Chillout Games for a few years now, and it is pretty much the only place I buy retro games from. The condition of the games they sell is always explained fully in each listing, with numerous pictures provided as well. The disc games they sell are worth highlighting, they always look as good as new with no visible scratches. They have a really useful wish list function too, so you can get notified when a particular title comes in stock. I recently sold games to them for the first time. I found this to be an excellent experience. I sold over 100 separate items using their website and arranged a courier collection. It was all quite easy. They provide lots of info on how to grade your items and pack your parcels too. They provide a fully itemised statement of where they make adjustments to your quote, and give reasons for the changes. I found this very fair, and they even increased my quote on some items because I had graded too low or had listed as missing when they weren’t. In conclusion, I highly recommend Chillout Games for both buying and selling your retro games! I will continue to use them for many years to come.

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“Good customer service and reasonable trade in valuation”

★★★★★

written by Glen74.gj on 15/02/2021

This was my first time using Chillout games for a trade in of some old gaming products I no longer had any use for. My quote on the whole I thought was fairly reasonable, and they will also take a good variety of gaming products. I was able to arrange a free postage collection in a timely manner and after a couple of working days or so, I received an email personally thanking me for the good condition of my products and the care I had taken to package them. I thought this was a nice touch tbh. I also received a small bonus payment too in addition to my quote because of this. Again, they didn't need to do this but I thought this again was a nice touch. Thank you.

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“Selling my master system ”

★★★★★

written by Volvotec1 on 25/01/2021

Sold my Master system and games, was made easy by chill out games. Quick and easy transaction Good communication and gave me the best price. Will definitely use again.

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“Excellent quick service”

★★★★★

written by welshiecrumhorn on 04/12/2020

Good service, quick turn around,nice updates and good value.

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“Professional, Quick and Easy”

★★★★★

written by Johnboy8 on 25/11/2020

My first experience with an online buyer. The whole process was a little complicated at first, however, taking time to read through the instructions again really helped. I was kept aware of the progress all the way via email. The website is informative and the prices offered are very competitive. All in all a positive experience. Johnboy8

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“It all went very smoothly”

★★★★★

written by MarthaAlexander142 on 26/10/2020

I sent them a box full of games of varying age. The selling procedure was as simple as you would hope for, and it was all clearly explained on their web site. They promptly paid what they owed me for the games and even upgraded one of the prices, where I had undervalued an item, which was very honest of them.

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“Excellent place to sell old games”

★★★★★

written by BMajor on 22/09/2020

I have used Chillout Games twice now to sell games and I have no complaints at all, very fast and efficient and good communication. Highly Recommend.

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“Great fair service ”

★★★★★

written by 298Rowe on 10/09/2020

Generous pricing and quick turnaround. I've used them twice now and haven't been disappointed, and I'll use them again in the future. Thanks!

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Asked by fjhewr32459 on 18th April 2014 Report this content
Why no delivery to Russian Federation? I would like to buy some games from this site, because it has a lot of old PS games, great prices and reviews is also very good. But I can't purchase anything because this site is not delivering to my location.

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Answers (1)
Report this content thedarkness Written on: 23/04/2014
email them, perhaps they they can come to an agreement with you-but the postage might be very expensive,and russia is very strict on what items are allowed in or out of the country. good luck though, i hope they can help :)
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