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Written on: 18/04/2011
I feel that 123reg are very good. I was constantly kept updated by email when ever my services were going to expire or were up for auto renewal, I was also given clear instructions on how to allow the domains to expire. Instead of ignoring the emails and then getting annoyed when a payment is taken, I think it is common sense to be aware of the fact that you are paying for a service, you are giving your details over to somebody, the obvious thing to do would be to make sure to read everything… Read Full ReviewVisit 123-reg.co.uk
Written on: 14/04/2011
I've been with 123reg for about 3 years and I've had countless problems since day 1. I didn't want to transfer the services I used because of the hassle and I told myself that with time their services would improve (any decent company usually builds experience and learns from its mistake) but it has steadily gone worse and worse. Technically they are appalling, if something works straight away then it means you've been very lucky. The control panel is confusing and full of bugs. Their… Read Full Review
Written on: 09/04/2011
Very bad customer support, they would not read my ticket and just pasted in a standard response NOTHING to do with my request. Avoid at all costs, it's just another big company taking advantage of their size to get as much money as they can from you.
They tricked me into thinking my domain was cancelled but then charged me anyway, then ignored all communication regarding this.
I will never deal with this company again… Read Full Review
Written on: 04/04/2011
Awful every experience over the past 5 years has been bad.
Currently in the process of moving all accounts away from them.
Support constantly giving wrong information.
Could not even get a straight answer as to their process of domain ownership transfer. Every adviser had a different answer and each was ill advised.
They are cheap I guess but I have put the value for money to 1 star because £5 for a year of hassle is not cheap!
… Read Full Review
Written on: 01/04/2011
The only reason I have put 1 in the Overall and Value for money boxes above is because that is the minimum permitted.
123-reg have one of the worst administrations I have ever dealt with. They consistently ignore support issues, have no direct means of contact other than through a web based form posting which as often as not does not work (Great advert for a company specialising in hosting websites).
They charge for services they are no longer supplying and do not allow you the facility of… Read Full Review
Written on: 31/03/2011
Basic service is acceptable, the package include joomla/sugar crm etc but then who doesnt.
The problem with this company is for anything other than the basics you pay - A LOT. YOu want a DB, pay more. YOu want more than 2 DB's - double the price. YOu want upto 10 - treble...
Support is via email not realtime and so users are left waiting, wondering and hoping for a reply.
All in all, if you want bare bones its ok, if you want a site - go elsewhere… Read Full Review
Written on: 29/03/2011
Do not use 123-reg please. They take money from my card we no permission, my website has disappeared costing me £1,000's of lost business. I have made a complaint to watch dog, there are now over 190 and they are well aware of the company. My email never works, the staff are rude. Anyone considering using them, I beg you please don't! They do not even deserve one star, but sadley you have to put one! A dangerous company, stay well clear!… Read Full ReviewVisit 123-reg.co.uk
Written on: 22/03/2011
Don't use these people. They took money from my credit card without authorisation… Read Full ReviewVisit 123-reg.co.uk
Written on: 21/03/2011 by perspectoff (1 review written)
Worst DNS registrar i have ever used. Nothing works. Forwarding, updates, nothing. Support ignores you.
A complete waste of time and money. Avoid this service like the plague… Read Full Review
Written on: 21/03/2011
All started well. 3 days into the blog being up, one morning I find, that the blog has disappeared - absolutely no help from 123 support. Then I start recreating the blog again and after 2 months ahve an issue with wordpress (the editor disappeared). I called them for help as Wordpress was installed using their own 123 Application software. To, my dismay, 5 days later and no solution. Customer support and rude and not friendly. Out of the whole lot, there was one "Database Expert" called… Read Full ReviewVisit 123-reg.co.uk
Written on: 20/03/2011
I registered with 123-reg last september,but did not start using until January. Many problems with send/receive and lost business, until I found out by chance that 2 other organisations were using my site. I am now leaving and would not recommend this company… Read Full ReviewVisit 123-reg.co.uk
Written on: 19/03/2011
My site has goen down twice in the last month and there's no-one working there at the weekend so I'm screwed. It's losing me a lot of money and I'll be cancelling my contract with them on Monday, if I can get through to them as the customer service is terrible.
Avoid… Read Full Review
Written on: 17/03/2011
Impossible to contact by phone, (god help if you if you forget a password - their retrieval link just produces a page of code,which doesn't exactly inspire confidence...), no email address given and they renew domains without permission by debiting your card.
AVOID!!!… Read Full Review
Written on: 14/03/2011
AVOID 123-REG AND WEBFUSION AT ALL COSTS!
I use 123-reg regularly to register .co.uk domains - Their prices for .co.uk's are very reasonable however their other domains are a bit pricey. A .com can be found at a quarter of the price on other sites. Overall their domain registration is okay.
That being said however, their dedicated servers are just awful! The packages are way overpriced for what you get. Their £69.99 per month servers running linux can be found on other websites for as little… Read Full Review
Written on: 11/03/2011
Terrible service, stay WELL clear.
Despite the fact I phoned them (on their paying hotline!) to request cancellations, they made some of my domains auto-renew.
After having enough, I'd been using them for five years, I decided to transfer to a new hosting company. They explained to me that the only way I can transfer hosting is to take everything down immediately, despite the fact I'd paid for hosting with them for another 2 weeks.
Terrible service, I am moving all my domains away from… Read Full Review
Written on: 08/03/2011
I left a review here last week and decided it would be fair to follow it up.
123-Reg have since issued me a refund - and to their credit - pretty quickly too. I have always found the company to be useful for quick and easy domain registration, but the customer support and control panel really do need addressing.
If it wasn't for my recent bad experience, I would probably rate them 3.5 out of 5… Read Full Review
Written on: 08/03/2011 by titusgroan (9 reviews written)
Been with them for years and ok if no problems occur. But I am not happy that they are Impossible to contact on phone and am looking to move away because of this - well thats why I am here!… Read Full ReviewVisit 123-reg.co.uk
Written on: 03/03/2011
I am so angry.
This company has just helped itself to my credit card, which I am unable to delete ( except by calling a premium rate number).I called the number that took 15 minutes to find on their support website only to be spoken to by a chap who really did not care at all. It seemed as if I was bothereing him that I had the audacity to call
This is surely theft as they will not refund my card.
I did not want domains being renewed and tried to "untick" several times.
They still charged… Read Full Review
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Written by RedPete
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Written by Lutenberg