123-Reg - www.123-reg.co.uk Reviews

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★★★★☆
4.2 / 5
2063
84% of users recommend this
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  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
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“Superb”

Written on: 24/05/2012 by AndyB1003 (1 review written)

Easy to use - everything is made easy!… Read Full Review

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“Slow with WordPress/BuddyPress”

Written on: 23/05/2012

The 123-reg service seemed to be, at first, very good. They server a number of email accounts for me, as well as a domain, which work brilliantly. Their support pages are excellent, and have more than enough information on them for decent operation of the service. However, I do have to criticise the "123-apps" version of Wordpress. The default installation cannot be installed into the root directory of your hosting - it has to be put it into a subdirectory like www.example.com/blog, instead of… Read Full Review

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“It just works”

Written on: 23/05/2012 by JohnSJS (1 review written)

We use 123-reg for all our domain registrations, and to host one (small) site. It all just works. For me they feel like a premium provider at bargain costs. Some of the extras don't quite work how I'd like but for the money it's brilliant. first time today asking for support because DNS wasn't working (they were under a DDOS attack) support responded immediately, and told me what I needed to know. Fixed quickly… Read Full Review

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“Very Veryy Very slow ”

Written on: 23/05/2012 by wooshltd (1 review written)

I have paid for the best hosting available with 123 reg and the speed is so slow and most of the time i even can not access this either. very very disapointed with 123 reg. i will not recomond them to my competitors even....Avoide them on all cost… Read Full Review

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“amazing help!”

Written on: 22/05/2012 by benpowell12345 (1 review written)

bought a domain however i was knew to all this coding stuff so i needed abit of help publishing this domain. i wrote for help on their support page and got a reply within seconds. he set it up for me! i diden't have to do a thing. then i wanted a favicon and he helped me yet again! really competitive .co.uk pricing and amazing support and help! even comes with a live chat if you need really fast help!… Read Full Review

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“Extremely slow with Wordpress/Joomla”

Written on: 22/05/2012

I am a freelance web designer and I cringe every time a client tells me that they are hosted with 123 reg. They are fine for static websites, but any database driven websites such as Wordpress and Joomla are diabolical. Extremely slow, frequently timing out and receiving Internal Server Error messages. AVOID… Read Full Review

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“123-Reg Appalling Hosting Service”

Written on: 21/05/2012 by KirkbyBil (1 review written)

I recently started a business and 123-Reg has almost stopped it in its tracks. Buying a domain through them is a good experience but that's the only experience you should have, use them for nothing more. The hosting speed is appallingly slow and the customer service is terrible. I have followed all their instructions, disabled caching, made sure I'm not used Wordpress, Joomla Jimla, Jumla and everything else they can't support, and they have apparently moved me to their 'fastest' servers. (… Read Full Review

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Webfusiononline's Response to KirkbyBil's Review

Written on: 22/05/2012

Hello,

My name is Nerys and I work for 123-Reg.

I am sorry to hear that you have had issues regarding your hosting, and would like to look into what has happened with your case further. In order for me to do I would need a domain name or a support ticket ID number.

With this I will investigate your package, and what has occurred with support, to both style your issue and to find over all company improvements.

Regards,

Nerys

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“good live chat service support”

Written on: 19/05/2012

Good service knew how to help. I was pleased with the time it took to assist me and with the detail of the advice offered. It was easy to understand. I would recommend to friends for home hosting and small web sites. they may not be as suitable for business users but i had a good deal… Read Full Review

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“123-reg are excellent”

Written on: 18/05/2012

Whenever I have had to phone for help I have always had a very good response - I amvery pleased… Read Full Review

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“WORST EVER Web hosting ”

Written on: 15/05/2012

Cant believe how bad customer service is, being passed from pillar to post im non the wiser, Website has been offline for a week now and still no light at the end of the tunnel. Cant access ftp, then to top it off they have cancelled my package by mistake. Spent hours on phone talking to different assistants who just keep passing me to the next person. really guys i would`nt even give this one star… Read Full Review

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“domain name management made easy”

Written on: 14/05/2012 by busterb (1 review written)

an easy way to register,manage and host domain names-could not be simpler ! I find it an easy to use site and it has all I need for my business… Read Full Review

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“Very helpful service to a total novice”

Written on: 13/05/2012 by mrg001 (1 review written)

I am a real novice, and sorry to say at 54 a total dunce when it comes to websites etc, but I have started to get some sites up and running with the help of support who have coached me through some of the basic stuff I am not sure of. They have been a tremendous help with technical problems( my own inexperience )and I have found that you only need to ask and they will help wherever they can, even loading files to a website for me. I certainly could not have worked things out without their… Read Full Review

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“easy to use for a simple website”

Written on: 13/05/2012

Great, easy to use for a small and simple website, have had no problems at all… Read Full Review

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“Very Slow with a Wordpress Install”

Written on: 11/05/2012 by willcookson (1 review written)

I have tried to use 123-Reg for about 9 months but I have finally given up. I first of all thought that it was my coding of my Wordpress site but I eventually tried a different hosting service and it was brilliant. Cons: Very slow and often unavailable Pros: support was ok… Read Full Review

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“First class package”

Written on: 10/05/2012 by Moorcroft (1 review written)

My three websites are hosted on 123-Reg and it is most important that I have a reliable host with excellent service to deal with all the challenges I throw at it. 123-Reg is great and is quick to handle my queries. The hosting packages are good value and down time is non-existent. All in all I'm very happy… Read Full Review

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“bad customer service! Inflexible service and policy”

Written on: 10/05/2012

I've purchased a domain and as a new client, I'd no reply when trying to reach customer support. On live chat, the system is extremely slow and constantly asking you to be patient. I've waited for 10 minutes for someon to answer my question. I've asked if I could change a letter on my domain and they're reluctant and didn't even looked into refund my money so I could buy another one. As a costumer, I believe you have the right for refund/exchange of a service if it happens to not suit you, is a… Read Full Review

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“Does the job well”

Written on: 08/05/2012

I am using 123-Reg to currently host a VPS server, which serves as a database server, sending radio station data to an mobile client application. To date, the VPS Server has worked with no problems, it has been running now for around 3 months and so far so good. I check the functionality regularly from with the mobile client, and the speed is always very good - the data fetch is nice and punchy - very much a requirement for my application. To be honest, I was expecting to have problems with… Read Full Review

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“Good Hosting Excellant support when needed”

Written on: 08/05/2012

thanks for all the help from support recently its nice to be with a company that makes you feel valued as a customer that is how i genuinly feel since i have been with 123reg despite the harsh criticism they seem to get i recommend them 100% with no hestation. i signed up with the unlimited package and have found NO problem with uptime NO problem with webmail there was an issue whereby i was put on the wrong package initially but customer service was excellant from raising an issue with the… Read Full Review

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“If using wordpress do not use 123-reg”

Written on: 08/05/2012

My wife is a web designer and we have had nothing but trouble with 123-reg with wordpress. They "do not" support it and my website takes ages to load up. Customer services at 123-reg is fine, however their hosting for wordpress is terrible. They say they can host wordpress, even says it on their website, but they cannot. Moving over to godaddy Avoid 123-reg like the plague if using wordpress. … Read Full Review

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“Do not use if using Wordpress”

Written on: 04/05/2012

Unfortunately I've had the misfortune of having to host 2 wordpress sites with 123 reg and both have been painful experiences. On both occasions it was out of my hands in the choice of hosting server. On one of the sites I've requested they change the server twice and on the other once. They're still slow but no where near the issues I was having to begin with. Working as a web designer my time has been wasted away trying to battle to get these to work. It's destroyed any profit I might have… Read Full Review

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