123-Reg - www.123-reg.co.uk Reviews

Click here if this is your business
★★★★☆
4.2 / 5
84% of users recommend this
Click here if this is your business
  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
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123-Reg - www.123-reg.co.uk

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“Online Live Chat Support”

Written on: 08/04/2014 by andygclark (1 review written)

I have now twice had occasion to use the above service provided by 123-reg. On both occasions the responses were fast and accurate enabling me to resolve my issues in minutes. If you have a problem then I cannot recommend this service highly enough… Read Full Review

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“Much better than NetworkSolutions”

Written on: 08/04/2014 by jdswifty (1 review written)

Have recently moved to 123 reg from NetworkSolutions & the support we've received so far has been great, NS have been making things difficult for us to move & the support team @ 123 reg have been very helpful. It;s great to be able to chat to somebody in real time over live chat who knows the answers & can help you instead of hiding behind emails like NS … Read Full Review

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“good support”

Written on: 07/04/2014 by EdwinDickson235 (1 review written)

Simple user friendly interface, turnaround for support is quick and well explained. Helpful when I bought the wrong domain name by mistake. recommend for beginners especially… Read Full Review

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“Fast and friendly !”

Written on: 05/04/2014 by yoLindsey257 (1 review written)

Great Service, I needed help and it was recieved very promptly ! Thanks … Read Full Review

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“Amazing”

Written on: 05/04/2014 by Piper40 (1 review written)

This company has got it down to fine art . Their staff are so friendly and helpful... I could do with a few like that ;) Well done… Read Full Review

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“6 years of toublefree service”

Written on: 01/04/2014

I have registered my domain with 123-Reg since 2008 and have had no issues in all that time. Any problems/enquires were quickly dealt with in a very prompt and professional manner… Read Full Review

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“Domain Transfers Completed”

Written on: 01/04/2014 by Bradley342 (1 review written)

We have lots of domains with 123.Reg and are very happy with the service. We have recently transferred 3 more to them. They dealt with an initial glitch very quickly via their online chat. Extremely impressed with their service!… Read Full Review

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“123-Reg hosting”

Written on: 31/03/2014 by danieldlaine (1 review written)

123-Reg hosting... Excellent service! Just set up a new hosting system and the support (including live chat and telephone support) has been excellent! Quite different from my previous company. The phone was answered within minutes and the tech support was excellent! Glad I switched to here!! … Read Full Review

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“Absolute scumbags! Do not use!”

Written on: 24/03/2014 by urAnderson245 (1 review written)

Bought one of their packages with "unlimited" disk space. Very soon our web site started crashing with errors saying we'd run out of disk space. Complained to customer services but they told us that "obviously the package isn't unlimited" and that they would delete our site if we contined using anymore disk space. Put in a written complaint to their head office who replied by email to say "unlimited disk space" is just a marketing term and that they were not liable, due to clauses in their… Read Full Review

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“Great customer service. Intuitive control panel...”

Written on: 24/03/2014 by Ignacioc134 (1 review written)

Great customer service. Intuitive control panel layout. Reasonably priced domains. Very satisfied… Read Full Review

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“Fab Service”

Written on: 21/03/2014 by AbdullahMcIntyre102 (1 review written)

Since using 123-Reg I've been impressed with the service and help provided. Live support was second-to-none, thank you! I would definitely recommend to family and friends… Read Full Review

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“Great Company”

Written on: 20/03/2014 by Hagaar (1 review written)

I have dealt with 123-reg for several years now. Their domain search facility works so easy and registration always goes quick and easy. Today was the first time I needed their technical help department and as my experience with the rest of the company is great, I really hoped the techies would live up to expectations. Well, they did not disappoint. I used live chat for the first time. It was so easy to use. The staff members were very helpful and supportive. My problem was sorted very… Read Full Review

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“Excellent service and easy to use”

Written on: 17/03/2014 by Nikolasz399 (1 review written)

I'm by no means an expert in website building, but I have managed to set up very effective and attractive websites using the Wordpress app with the 123-reg packages. When I get stuck there seems no end to the supports patience at talking me through solutions. Great… Read Full Review

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“best support team”

Written on: 14/03/2014

I am a beginner and looking for VPS, with live chat the support team(Mark) kindly answered all my questions and offered some suggestions for me as a starter, it is invaluable and appreciate the service very much!… Read Full Review

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“Watch your account carefully”

Written on: 12/03/2014 by HCS-Cleaning-uk (2 reviews written)

Probably the most expensive hosting service I have come across. If you don;t watch out they will hold any expired/expiring domains to ransom for the astronomic sum of £90 5 minutes after you find out it is expiring. Don't hold your breath if you want them to renew domains for you as I have lost two valuable and essential TLD's through their shenanigans. Even after paying their ransom demand I did not get them back. For the general masses who want a simple to use service they are ok. But a… Read Full Review

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“Very satisfied with the response to the Service ticket”

Written on: 08/03/2014 by Brendanu215 (1 review written)

Thanks for the positive response. Satisfied with the response. We appreciate it very much. I would recommend to others definitely. … Read Full Review

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“Great service, great people, great support”

Written on: 07/03/2014 by Adisony499 (1 review written)

They gave me plenty information prior to making my purchase and at no point did it feel that they were acting in a robotic scripted manner in order to make a sale. They have very courteous staff who, unlike many companies, explain everything at a level that allows all the technical jargon to be understood easily. They also supply a great deal of genuinely useful information on their FAQs instead of all the usual nonsensical rubbish with plenty of community and external support available as… Read Full Review

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“Watch Your Wallet”

Written on: 06/03/2014 by RonaldHStanley (1 review written)

The initial registration price is competitive. You will need to manage your Domain carefully. Watch Out! When renewal time comes 123-reg will take cash from your Pay-Pal or Card without giving you notice and there's no refund once the cash is taken. On the other hand ... if you miss your renewal, for any reason, they can Park, Lock and Disconnect your Domain. You can perhaps get it back if you pay a ransom of £90 (or more?) to 123-reg. Or they may choose to sell it to a third party at their… Read Full Review

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“Cannot even get simple domain transfers done”

Written on: 05/03/2014 by Cason230 (1 review written)

I am simply transferring x2 domains from fasthosts over to 123 reg. It has been a total mess from start to finish. The .co.uk took nearly 3 days to transfer and had to be added to my account manually as it had got "stuck in the system". The .com is still not transferred and has been over a week now. I have sent multiple support tickets and had multiple live chat sessions and with no success. How hard can it be to transfer a couple of domains? I would not recommend 123reg, if your business… Read Full Review

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“PHP feedback form”

Written on: 02/03/2014 by Coughlin412 (1 review written)

I had a feedback form on my website which was not sending the information to my mailbox. I logged onto live support and within 10 minutes it was all sorted, great service!… Read Full Review

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123-reg.co.uk