123-Reg - www.123-reg.co.uk Reviews

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★★★★☆
4.2 / 5
83.6% of users recommend this
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  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
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123-Reg - www.123-reg.co.uk

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“Online Chat Support”

Written on: 25/04/2014 by zmMatthews456 (1 review written)

The advisor @ 123reg online chat support was amazing today. My problem which would have taken me a day to set up was sort in a matter of minutes. You can't put a price on service like that... worth a years subscription on its own Thanks Margaret... Maws Medical Hygiene… Read Full Review

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“great service”

Written on: 24/04/2014 by tllewellin (2 reviews written)

I have used 123reg for a number of years now and found the service both economical with high quality service, responses to queries are answered quickly even over the Easter holiday, great service and fantastic value… Read Full Review

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“On Line Chat Support”

Written on: 21/04/2014 by Heidy83 (1 review written)

Gabriel at 123 Reg was clear and explicit in the advice given. I was able to follow the instructions with ease and I managed to manage my domain mapping it after I had created an additional folder in my File manager. Great service… Read Full Review

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“DNS”

Written on: 19/04/2014

Very good, patient and helpful… Read Full Review

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“got there in the end”

Written on: 17/04/2014 by Sharpe493 (1 review written)

had an issue with our ssl key and plesk and could not get it to work, finally got put over to a senior tech and they helped rekey our cert. we finally got it installed and picked up by the domain after a struggle but we got there.. thank you for your patients and the help teaching me how to sort this in the future. the process to rekey the ssl could have been easier other providers give you the ability to do this yourself but with 123 you have to submit a support case or chat to them via… Read Full Review

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“recurring billing stays on deleted domains”

Written on: 15/04/2014 by jasnw (8 reviews written)

I used to think 123-reg was ok until recently when they charged me for a service on a domain THAT I DON'T OWN! I flagged this on 123-support and RECEIVED NO RESPONSE So after 3 working days of no response I flagged it with Paypal. My money was refunded. Then 123-reg suspended my account, forcing me to pay a £12.50 PUNITIVE CHARGE PLUS THE AMOUNT FOR THE SERVICE FOR A DOMAIN THAT I DO NOT OWN to get my account back… Read Full Review

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“A Very fast Support”

Written on: 14/04/2014

I've been using ISPs since the internet began - I've never seen such a fast support service - the chat function (once available is real time and the response (fixing the problems) is almost realtime as well! Well done 123!… Read Full Review

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“Great Customer Support”

Written on: 13/04/2014 by ukjester (3 reviews written)

I have been with 123-reg for a couple of years now and for the vast majority of that time I haven't had any problems with the services provided. On the few occasions that I have had to email customer support (usually just questions, not actual problems) they have replied quickly, courteously and effectively. I have moved all of my domain names to 123-reg now and would highly recommend them to anyone considering registering a domain name. I haven't yet tried one of their hosting plans but I am… Read Full Review

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“123-REG support Live Chat”

Written on: 13/04/2014 by AliyaThompson (1 review written)

Not many words are needed for this review, this initial sentence is just to give this review some content and purely to get past the 'poor quality' red bar at the bottom of the review window. This service can be summed up in just one word: Excellent!! ...and yes, I am happy to put my name to this review: Daniel D'Laine … Read Full Review

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“Online Live Chat Support”

Written on: 08/04/2014 by andygclark (1 review written)

I have now twice had occasion to use the above service provided by 123-reg. On both occasions the responses were fast and accurate enabling me to resolve my issues in minutes. If you have a problem then I cannot recommend this service highly enough… Read Full Review

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“Much better than NetworkSolutions”

Written on: 08/04/2014 by jdswifty (1 review written)

Have recently moved to 123 reg from NetworkSolutions & the support we've received so far has been great, NS have been making things difficult for us to move & the support team @ 123 reg have been very helpful. It;s great to be able to chat to somebody in real time over live chat who knows the answers & can help you instead of hiding behind emails like NS … Read Full Review

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“good support”

Written on: 07/04/2014 by EdwinDickson235 (1 review written)

Simple user friendly interface, turnaround for support is quick and well explained. Helpful when I bought the wrong domain name by mistake. recommend for beginners especially… Read Full Review

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“Fast and friendly !”

Written on: 05/04/2014 by yoLindsey257 (1 review written)

Great Service, I needed help and it was recieved very promptly ! Thanks … Read Full Review

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“Amazing”

Written on: 05/04/2014 by Piper40 (1 review written)

This company has got it down to fine art . Their staff are so friendly and helpful... I could do with a few like that ;) Well done… Read Full Review

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“6 years of toublefree service”

Written on: 01/04/2014

I have registered my domain with 123-Reg since 2008 and have had no issues in all that time. Any problems/enquires were quickly dealt with in a very prompt and professional manner… Read Full Review

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“Domain Transfers Completed”

Written on: 01/04/2014 by Bradley342 (1 review written)

We have lots of domains with 123.Reg and are very happy with the service. We have recently transferred 3 more to them. They dealt with an initial glitch very quickly via their online chat. Extremely impressed with their service!… Read Full Review

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“123-Reg hosting”

Written on: 31/03/2014 by danieldlaine (1 review written)

123-Reg hosting... Excellent service! Just set up a new hosting system and the support (including live chat and telephone support) has been excellent! Quite different from my previous company. The phone was answered within minutes and the tech support was excellent! Glad I switched to here!! … Read Full Review

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“Absolute scumbags! Do not use!”

Written on: 24/03/2014 by urAnderson245 (1 review written)

Bought one of their packages with "unlimited" disk space. Very soon our web site started crashing with errors saying we'd run out of disk space. Complained to customer services but they told us that "obviously the package isn't unlimited" and that they would delete our site if we contined using anymore disk space. Put in a written complaint to their head office who replied by email to say "unlimited disk space" is just a marketing term and that they were not liable, due to clauses in their… Read Full Review

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“Great customer service. Intuitive control panel...”

Written on: 24/03/2014 by Ignacioc134 (1 review written)

Great customer service. Intuitive control panel layout. Reasonably priced domains. Very satisfied… Read Full Review

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“Fab Service”

Written on: 21/03/2014 by AbdullahMcIntyre102 (1 review written)

Since using 123-Reg I've been impressed with the service and help provided. Live support was second-to-none, thank you! I would definitely recommend to family and friends… Read Full Review

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123-reg.co.uk