123-Reg - www.123-reg.co.uk Reviews

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★★★★☆
4.2 / 5
84% of users recommend this
Click here if this is your business
  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
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“Help with domain forwarding ”

Written on: 26/06/2014 by kblakeslee (1 review written)

He was very helpful, advised, and even made necessary changes for me. Thanks!… Read Full Review

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“Brilliant, speedy, knowledgable”

Written on: 26/06/2014

I am a total non techy website person who purchased my domain from 123 and wanted to point my domain to my website designed in WIX. As I have no clue what I am doing I used 123-reg live chat facility which was amazing! Quick, Efficient and very helpful, a non techy like me could get help quickly online and have my problem resolved practically straight away. I would not hesitate to recommend - thanks 123!… Read Full Review

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“Extremely quick and helpful”

Written on: 26/06/2014 by Adairyb224 (1 review written)

Got help with pointing my domain. Was sorted out in two minutes. Excellent!… Read Full Review

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“Fantastic service”

Written on: 26/06/2014 by dyBeach414 (1 review written)

I work within a customer facing role and understand you never get positive feedback, just negative so I would like to thank Gabriel for her help today. everything I needed was done quickly and efficiently. Thank you Gabriel… Read Full Review

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“Absolutely no advanced features and a crashy web server.”

Written on: 25/06/2014

123-REG is a good site for anyone to create a basic website... That's about it. For most people, that's all they need, but if you require to make custom PHP scripts and custom DNS records, then you're absolutely screwed. I've had to contact the customer support 5-6 times now, ranging from server down time, to DNS problems and PHP errors. I invited a friend onto the site... It crashed. I tried to write some custom PHP for the site, as a contact form... Can't do that. I tried to make some… Read Full Review

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“Very knowledgeable and very helpful.”

Written on: 24/06/2014 by JuneMilne (1 review written)

She was very helpful. Answered all my questions and more, I have had to raise lots of tickets which got nothing from as she answered all my questions I usually have to raise a ticket for, very patient as I had a lot of questions. Hope I get her again as she. Didn't like how I had been misinformed previously about product types but the lady I spoke to cleared this up immediately. After our chat I now realise I have to start from scratch which I am not happy about as I have added quite a lot of… Read Full Review

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“Very Happy!”

Written on: 23/06/2014 by Marshco254 (1 review written)

Excellent to do business with and great after-sales support. Will happily recommend to friends and colleagues… Read Full Review

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“Very helpful Instant Chat Help”

Written on: 22/06/2014 by ouFlood107 (1 review written)

I am completely clueless when it comes to websites and domains and hosting and blah blah... so I was a bit nervous when setting up my website. However, 123-Reg makes it so easy. There were a few things that I still didn't understand, and I'll be honest - I hate trawling through Support Forums and all that jazz - who has time for that?! So when I saw that there's an Instant Chat help function, I was so relieved. Within minutes I had all my questions answered and the person at the other end was… Read Full Review

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“Always helpful and polite”

Written on: 12/06/2014 by Rykerc255 (1 review written)

It's a complicated business when registering domains and making websites for the first time, and whenever I have needed help, 123-Reg's support staff have never let me down… Read Full Review

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“Live chat very efficient”

Written on: 12/06/2014 by Sheridanpk131 (1 review written)

Prompt response and effective informations provided by the operator. Solved in 2 minutes!… Read Full Review

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“Alright ”

Written on: 11/06/2014 by Mitchell-Fellingham (1 review written)

I decided, after taking into account some of the awful reviews about 123-Reg that I would not buy web hosting for the following reasons - Many reporting website slow, not responding fast enough - Many reporting downtime and unexpected failures which shouldn't occur So I bought a domain instead and used one of my older computers (Packard Bell iMedia A3622 4GB RAM, total usable space 462GB) as a host. After a wait of almost an hour, I sent a random message to a blank screen, which must… Read Full Review

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“Awful. Their renewal systems are not reliable”

Written on: 11/06/2014 by Guthriefd170 (1 review written)

Their systems simply do not work reliably. I host many 100s of domains with them and they cannot be trusted to renew them. YES, they will bill you and claim the domain is renewed, the next thing you are aware of is the higher level registry is contacting you direct to tell you your domain has expired and you have to follow a crazy system to get it back. This has now happened 4 times, over a period of time. They say that it's up to the consumer to check manually that each domain renewal has… Read Full Review

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“123Reg Online Chat service”

Written on: 10/06/2014 by Baineg202 (1 review written)

Perfect service over the chat window. This avoids having to wait on phone queue. The agent was helpful and informed… Read Full Review

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“Excellent Support Service”

Written on: 09/06/2014 by MikeOgden (1 review written)

I have used 123-reg for about 4 years now and have always had excellent service from the support department. They have always been quick to reply and have handled all things promptly and efficiently - especially helpful with someone who is a bit of a Luddite. I have seen the negative reviews that others have left, but I have not had a negative experience yet and to be honest I don't expect to be treated any differently in the future. Thank you 123-reg, keep up the good work… Read Full Review

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“Friendly fast and approachable”

Written on: 08/06/2014 by Ogden1982 (1 review written)

David Taylor. Racing driver looking for funding support so why not come help me fund my racing for 2-15 :)… Read Full Review

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“Technical Support”

Written on: 06/06/2014 by ciClay114 (1 review written)

Florin provided excellent help with a Domain Parking query… Read Full Review

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“I have registered co.uk domain for my blog with 123...”

Written on: 05/06/2014 by jessgrace (2 reviews written)

I have registered co.uk domain for my blog with 123 reg and been told that I have to pay additional 5 pounds to hide my private details in WHOIS. My husband told me that this is not right as WHOIS Opt Out is free service just need to call Nominet… Read Full Review

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“Very Happy With Customer Support”

Written on: 04/06/2014 by Bentleyo267 (1 review written)

After buying a hosting package (previously owned the domain) I was having trouble setting up my email, the online support sorted the issue within five minutes and guided me through the process. Very happy with the support given and the service provided, will be telling everyone… Read Full Review

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“Avoid”

Written on: 03/06/2014 by lnDunlap1958 (1 review written)

I was charged for a domain I had on back order that I no longer wanted, they charged me without even informing me, took the payment then send an invoice, and refused to refund. What happened to 'the customer is always right' I thought companies especially good ones would always give the customer the benefit of the doubt in these situations and reward loyalty, not so in this case. I've withdrawn all business from them and would say stay away… Read Full Review

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“help to log in to wordpress”

Written on: 03/06/2014 by Carlar323 (1 review written)

Friendly help - prompt and helped me log back into wordpress… Read Full Review

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123-reg.co.uk