123-Reg - www.123-reg.co.uk Reviews

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★★★★☆
4.2 / 5
84% of users recommend this
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  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
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“My Thoughts on 123.Reg”

Written on: 02/08/2014 by Clactononseaholidays (1 review written)

I have tried a few other domain name suppliers in the past, problems. With 123.Reg you get exactly what you pay for, brilliant I have 4 domain names with them, and they are always willing and ready to help with any questions you may have. I went onto Live Chat this morning, really nice helpful guy. He told me where I had gone wrong (my fault)and sorted it for me. Gone are the days of... you've bought it, tough luck. I personally can't speak highly enough of 123.reg Where would my… Read Full Review

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“GREAT ONLINE WEBSITE BUILDER SUPPORT”

Written on: 02/08/2014 by GlennCantuItalian264 (1 review written)

GREAT ONLINE WEBSITE BUILDER SUPPORT… Read Full Review

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“Customer service always spot on”

Written on: 31/07/2014 by BlakeGriffith (1 review written)

I've been with 123-reg for years and like all service providers there are occasionally minor problems. If ever this is the case the customer service is always fast and personal and gets everything sorted. They are quick to sort the problem, always polite and efficient and actually read what you say rather than mailing you a template answer. Any problems are very rare and minor and always easily fixed with the instructions provided. Thanks 123-reg!!… Read Full Review

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“Great price, Excellant Support”

Written on: 30/07/2014

Bought domain and Wildcard SSL certificates, good price and great support… Read Full Review

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“wordpress issues”

Written on: 28/07/2014 by graftonw (2 reviews written)

soreen helped me out very rapidly and got the job done and wordpress installed many thanks!… Read Full Review

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“the best live chat support”

Written on: 28/07/2014 by rhomeen (1 review written)

Every time I had a query, the live chat support was available to answer my question quickly. My knowledge is very low regarding website hosting, but the help from 123-reg was amazing and helped me through my process. I definitely recommend 123-reg if you want to purchase a domain or anything. My mistake was to create my website from another site, and just bought my domain from 123-reg. I should have come here from the start. P.s. Regarding their prices, I had done my research, and 123-reg… Read Full Review

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“online chat”

Written on: 28/07/2014 by 26Pereira (1 review written)

all i can say is the online chat helplne is great and very helpful… Read Full Review

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“very good customer support”

Written on: 27/07/2014 by Tristan324 (1 review written)

Had problem with emails, but they chatted with me, and now all sorted… Read Full Review

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“unbelievable service”

Written on: 26/07/2014 by clarefisher (1 review written)

first site that came up on search engine....saw the star rating and went with it! good priced services and very helpful staff....really went above and beyond as i am not great with computers… Read Full Review

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“Login details retrieved”

Written on: 26/07/2014 by staggdesign (1 review written)

Had problems logging in due to a change in email address etc. I had a good live chat with Alexandru who was very helpful and got me back into the system within minutes. Now I can manage me domain once again. Many thanks for your help… Read Full Review

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“Marian was so helpful in supporting the SSL...”

Written on: 23/07/2014 by 352McDaniel (1 review written)

Marian was so helpful in supporting the SSL certificate installation. This would have been a nightmare for me if this has to be done manually from my end. Really appreciate all the work:)… Read Full Review

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“Live Chat support is Great!”

Written on: 21/07/2014 by qeBrooks74 (1 review written)

Today I chatted with Gabriel, we go to the bottom of issue I had where I had made a typing error, this was quickly rectified in just a couple of minutes. Gabriel then helped me finish off the whole process that saved me waiting for emails to be issued… Read Full Review

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“Technical problems ! Sites down ! Please call back later !”

Written on: 17/07/2014

Today is 17th July 2014 and 123-Reg are in an awful mess. 1) Sites are down 2) Cannot get through by phone, I did manage it once this morning and the young guy just said sorry we have technical problems please call back thsi afternoon 3) Cannot get anyone on their web chat 4) After writing on the web chat and requesting an email transcript I received one that was blank … Read Full Review

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Webfusiononline's Comment

Written on: 22/07/2014

Good Morning, my name is Daniel and I work here at 123-Reg.

I Have come across your post and would like to investigate into this.

I would like to help look into this further for you, if you could send me across details such as your Domain/Username to us, I will look into this further for you.

Kind Regards,

Daniel

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Sjk892060's Comment

Written on: 22/07/2014

Good morning,

According to 123-Reg Technical Support there are two [name removed] at 123-Reg but he was not prepared to put me through to either as 123-Reg would "never communicate with a customer via Review Centre".

So I guess you don't exist.

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Webfusiononline's Comment

Written on: 23/07/2014

I do apologise for your experience so far. If you could please comment with your username or a ticket ID I will look into this further.

Kind Regards,
Daniel

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“ AVOID AT ALL COSTS ”

Written on: 17/07/2014 by Elliec1993 (1 review written)

Avoid at all costs! Dated website, rubbish support and terrible hosting! I signed up for a year and cannot wait for it to expire!… Read Full Review

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Webfusiononline's Comment

Written on: 22/07/2014

Good Morning, my name is Daniel and I work here at 123-Reg.

I Have come across your post and would like to investigate into this.

I would like to help look into this further for you, if you could send me across details such as your Domain/Username to us, I will look into this further for you.

Kind Regards,

Daniel

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“Was great for my small business. ”

Written on: 17/07/2014 by SladeColeman (1 review written)

Never a problem for me, worked great for my small website and was exactly what I needed. I've cancelled as I don't have a use for it anymore. Customer service was great… Read Full Review

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“Domain Nameserver”

Written on: 16/07/2014 by Lillianna361 (1 review written)

Was stuck on how to change my domain name server,live chat pointed me in the right direction, clear and concise. Was quick and effective… Read Full Review

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“Excellent service from Gabriel”

Written on: 15/07/2014 by Abdiel135 (1 review written)

I set up a website via a different provider than 123, and needed to link domains up so the website would point to the right place. It was all very complicated with different ip addresses etc, however within 60 seconds of speaking to Gabriel via webchat he had sorted out the situation and given me a timescale of when to expect the changes to have taken effect. Excellent service, surpassed my expectation on ease and quickness. Well done, highly recommend… Read Full Review

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“Not good after sales”

Written on: 15/07/2014 by MandyHarrington (4 reviews written)

I have used 123Reg for a few of my domain names because they are cheap but I decided to move elsewhere as their after sales care is awful! This is one company that's forgotten 'lead by example' if they are one of the biggest bring back traditional business models… Read Full Review

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“Brilliant customer support”

Written on: 15/07/2014 by Alina372 (1 review written)

Having recently contacted this company for support, have found them to respond very quickly and I have been delighted with their service. Also, when I first set up, the process was dealt with very quickly. Would definitely recommend others to use… Read Full Review

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“Outlook help for a Mac OS10.5”

Written on: 15/07/2014 by dfAshby415 (1 review written)

Brilliant Help. Thanks to Alexandru. Got me sorted out in no time… Read Full Review

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123-reg.co.uk