123-Reg - www.123-reg.co.uk Reviews

★★★★☆
4.2 / 5
2091
84% of users recommend this
  • Value For Money

Summary

Note from Review Centre: In July 2013, 123-reg was bought out by a Private Equity Firm, Cinven.
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123-Reg - www.123-reg.co.uk
123-Reg - www.123-reg.co.uk

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“customer service who actually help”

Written on: 02/04/2015 by 201Mills (1 review written)

I just logged into 123-reg help centre and selected instant chat to get help with an IMAP email sync problem. within a minute i had someone asking how they could help and 20 minutes later they had helped me to a solution ( not a perfect one but thats because it is an android problem rather than 123-reg) however a functional workaround was found and i am a happy customer… Read Full Review

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“Great support”

Written on: 25/03/2015 by Bryantd142 (1 review written)

The support was very helpful, polite and patient. They helped me setting up my SSL certificate and they gave me clear instruction on how to do it. Would recommend… Read Full Review

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“Excellent customer support”

Written on: 24/03/2015 by mikaeel (1 review written)

I have been with 123 reg for many years.Overall customer services are excellent all the tech guys are generally very knowledgeable and normally help resolve issues from start to finish… Read Full Review

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“Helpful and quick. ”

Written on: 23/03/2015 by Everett1986 (1 review written)

When we first chose 123 reg to host our site we ran into an issue very quickly, but they were fast to resolve and since then have helped us get started. Their support team are very knowledgeable, and almost always have the answer to your problem! Would recommend… Read Full Review

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“Webhosting”

Written on: 21/03/2015 by MareliBell310 (1 review written)

Cezar was really helpful when guiding me to host my second website. He explained what needs to be done and helped me do each step… Read Full Review

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“Friendly and knowledgeable, and always help me to get...”

Written on: 18/03/2015 by Laylap285 (1 review written)

Friendly and knowledgeable, and always help me to get my issue resolved… Read Full Review

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“Customer Support”

Written on: 18/03/2015 by AlfredoSanchez (1 review written)

Customer support via web chat is brilliant - keep up the good work… Read Full Review

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“Domain Forwarding”

Written on: 13/03/2015 by Bodders24 (1 review written)

The service from Marian was very good. My questions where answered very quickly professionally. Also cheaper than Godaddy. I would definitely recommend them. … Read Full Review

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“excellent customer service”

Written on: 06/03/2015 by crHensley123 (1 review written)

excellent customer service… Read Full Review

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“Brilliant Support Service - Delighted!!!”

Written on: 04/03/2015 by gail-sings (1 review written)

I have used the 123-reg support live chat twice now and it is really fantastic. I was having trouble pointing my domain at a different company's hosting package and I was able to sort out the difference between Nameservers adn IP addresses and which to change and it is all sorted now. To have a domain / web hosting company offer on-line chat support which actually works is a godsend. Another company I have a hosting package with takes hours and hours to respond to a support token. I am dead… Read Full Review

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“Go with 123 Reg for all your needs”

Written on: 02/03/2015 by Powellhx275 (1 review written)

I have used 123 Reg for years now for hosting/creating my website and domain name and have always been very happy with their performance, assistance if you have any problem and their quick response to any question/query you may have. I would certainly recommend them for any service you may require… Read Full Review

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“Quick, hassle free support!”

Written on: 01/03/2015 by 123regreviewer123 (1 review written)

I am in the process of setting up a web/mail server and decided it was time I purchased an SSL certificate. I purchased a standard 'Domain SSL' which was great, I ran into an issue with email forwarding which was quickly resolved by their live chat support. Once I had began assigning the SSL certificate to my domain, I realized that I needed a wildcard SSL certificate which was an upgrade from what I had purchased. Fearing that as I had began assigning it to my domain I wouldn't be able to… Read Full Review

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“happy with service”

Written on: 01/03/2015 by BraylenGarner (1 review written)

The service if good, The staff are helpful when I have any issues. I am happy with 123-reg as my website host… Read Full Review

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“Very Helpful”

Written on: 01/03/2015 by DonavanPatterson (1 review written)

I found the live Chat to be most efficient and helpful in producing my website which was also very easy to produce many thanks 123 … Read Full Review

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“Helpful as always!”

Written on: 27/02/2015 by dqAnderson298 (1 review written)

I always receive great help and efficient service across all departments, today it was technical help with domain transfers and accounts with payment via my credit card and this is the reason I have now transferred all of my domains to 123-Reg… Read Full Review

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“Tolerant ! Exceptional ! Technical Customer service !”

Written on: 26/02/2015 by LillianMcLain278 (1 review written)

She provided the most Exceptional Customer service Ever ! I will definitely recommend the service ! Thank you ! … Read Full Review

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“Excellent!!!”

Written on: 21/02/2015

This really was a brilliant service, especially the live chat. They was really helpful and friendly. I would definitely give them 5 out of 5 stars and would reccomend to all the family, friends and business. I can't think what I didn't like. I would like to thank Vladut for all of his help in two, yes two, live chats in the space of an hour! 100% the best domain registar… Read Full Review

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“dodging customer service”

Written on: 18/02/2015 by Lauris (2 reviews written)

Another site that is doing whatever they can, so that it would be as hard as possible to reach any human in resolving problems. Why can not they send an email telling my renewal is due in 7 days, do you want to keep it or cancel. Now I have to chase my money back and ask for a refund and cancel my agreement. WE ALL HAVE RIGHT TO CANCEL RENEWALS FOR QUITE SOME TIME AND GET OUR MONEY BACK… Read Full Review

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123Regonline's Response to Lauris's Review

Written on: 24/02/2015

Hello,

My name is Nerys and I work here at 123-reg.

I would like to assist you with this matter. We have renewal reminders which are sent out to all of our customers to advise of upcoming renewals, and help each of our customers to manage their accounts. I am keen to look further into your particular problem and the reminders for your products, to find out what has happened and resolve any issues that are still outstanding. If you would like me to, please let me know a domain name or support ticket ID and I will be in touch.

regards,

Nerys

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“Always brilliant”

Written on: 18/02/2015 by eeKilgore1977 (1 review written)

Always brilliant, the online chat is a god send. Thanks so much for your help and patience… Read Full Review

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“Fast and effective”

Written on: 08/02/2015 by 219Lindsay (1 review written)

Marian was extremely fast and effective with my request and fixed my issue in seconds. Great customer service. Many thanks… Read Full Review

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