123-Reg - www.123-reg.co.uk Reviews

Click here if this is your business
★★★★☆
4.2 / 5
84% of users recommend this
Click here if this is your business
  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
? Ask our helpful community of experts about this product or company
123-Reg - www.123-reg.co.uk - Ask a question now

Media Gallery for 123-Reg - www.123-reg.co.uk

123-Reg - www.123-reg.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“Technical Support”

Written on: 06/06/2014 by ciClay114 (1 review written)

Florin provided excellent help with a Domain Parking query… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I have registered co.uk domain for my blog with 123...”

Written on: 05/06/2014 by jessgrace (2 reviews written)

I have registered co.uk domain for my blog with 123 reg and been told that I have to pay additional 5 pounds to hide my private details in WHOIS. My husband told me that this is not right as WHOIS Opt Out is free service just need to call Nominet… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very Happy With Customer Support”

Written on: 04/06/2014 by Bentleyo267 (1 review written)

After buying a hosting package (previously owned the domain) I was having trouble setting up my email, the online support sorted the issue within five minutes and guided me through the process. Very happy with the support given and the service provided, will be telling everyone… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Avoid”

Written on: 03/06/2014 by lnDunlap1958 (1 review written)

I was charged for a domain I had on back order that I no longer wanted, they charged me without even informing me, took the payment then send an invoice, and refused to refund. What happened to 'the customer is always right' I thought companies especially good ones would always give the customer the benefit of the doubt in these situations and reward loyalty, not so in this case. I've withdrawn all business from them and would say stay away… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“help to log in to wordpress”

Written on: 03/06/2014 by Carlar323 (1 review written)

Friendly help - prompt and helped me log back into wordpress… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“FANTASTIC SERVICE EVERY TIME WE NEED THEM”

Written on: 01/06/2014 by ReinventLifestyle (1 review written)

The guys at 123 Reg are always helpful and do there best to resolve any issues that our company has. Great service when you need them. Good products to support you're business as well… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Needed help with creating new email account!”

Written on: 01/06/2014 by Shaylee479 (1 review written)

I have used 123 Reg for a number of years encompassing some 12 domain names in all. Every time without exception that I have had occasion to to use the support ticket system I have recived excellent service from all the support staff Thank You John Mitchell… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Quick and efficient response”

Written on: 31/05/2014 by paulfmradio (1 review written)

Whenever I submit a ticket I get a quick response and best of all in plain english, no geek speak. 123 are great when it comes to customer service and that's why I stay with them… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“So helpful and saved my life!”

Written on: 31/05/2014 by Cannon473 (1 review written)

I screwed a file up with my hosting. Having no clue and in desperate need I tried to bribe my chat helper to fix it. Obviously my helper being the top person wouldn't take my bribe and fixed all my troubles! I can keep my job as a freelance and know my website is in safe hands!! Thanks… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great help from the on line chat service”

Written on: 30/05/2014 by pandefriley (1 review written)

Cured two problems for me in a matter of minutes. Quick efficient help. I recommend using the service, it could save you hours or frustrating tinkering! Thanks to the staff for their friendly approach… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“123 fantastic support”

Written on: 29/05/2014 by Brynlee308 (1 review written)

from something simple to something mind boggling 123-reg can and will help you out no matter what it is… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Outstanding help from Marian from 123-Reg Support”

Written on: 27/05/2014 by DinaHolland (1 review written)

Really brilliant support today from one of your team. She went above and beyond the spec and I really thought I had lost my website for good. Marian really dealt with my concerns so professionally and competently. The problem was fixed and she even gave me advice for next time I needed to update Wordpress software updates. Marian, thank you so much, excellent, efficient and friendly customer service you have made my day!… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great online chat support, not so great website”

Written on: 21/05/2014

I bought my domain name and email account from 123.reg and I've been happy with their service overall. The on-line chat support is really excellent and has always resolved any issues for me quickly (without making me feel like the technophobic idiot I really am...) Their own website's a different matter though - far too much content on too many different pages, some of it duplicated, so it can be really difficult to find what you're looking for, or to get back to it a second time once you… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Quick and efficient resolution”

Written on: 20/05/2014 by Devin253 (1 review written)

Quick and efficient resolution. Very satisfied… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Quick Response to a Happy Customer”

Written on: 17/05/2014 by Scib (1 review written)

I was delighted to hear from them considering I made a mistake in a order less than 24 hours ago and he was nice and straight to the point in getting a solution done for me. Top marks in my book, will be purchasing from these guys in the future for any of my web hosting needs… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Phone Support”

Written on: 16/05/2014 by LisaMcA (1 review written)

After having problems with my website from another provider the man on the customer support phone line was very helpful & calm, even when I was more than exasperated. He even took the time to call me back to let me know the problem had been fixed. Most impressed!… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“very helpful”

Written on: 16/05/2014 by Murdockao196 (1 review written)

very helpful as i didn't understand a lot and did all of it for me , happy so far… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Expensive, poor support and difficult to leave.”

Written on: 13/05/2014 by Schroeder460 (1 review written)

The company seems to rely on referrals, for which they pay a fee and, as a result, you pay a premium for the company and the referrer - more than any other host. They also charge separately for domain hosting and email services, so if you cancel one, make sure you cancel the other or you will be charged anyway, even though they do not actually do anything for the money. You also cannot cancel prior to an invoice being issued and it then takes 3 weeks for the money to be returned… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Help with email and other problems”

Written on: 08/05/2014 by 354Floyd (1 review written)

First class service and help. Saved me a lot of time and messing about… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Avoid them like the plague”

Written on: 07/05/2014 by Kasenp356 (1 review written)

They charged me £59.99 for a domain that I no longer wanted. It was on back-order but they didn't bother contacting me prior to charging me for it, now they refuse to give me my money back. I therefore started to remove all my domains from them and now they have locked my account and refuse to speak to me. They will be hearing from my lawyer in due course. The prices are VERY VERY cheap but now I understand why as they charge you if you want to leave them!!! Avoid them like the plaque… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
123-reg.co.uk