123-Reg - www.123-reg.co.uk Reviews

Click here if this is your business
★★★★☆
4.2 / 5
84% of users recommend this
Click here if this is your business
  • Value For Money

Summary

Note from Review Centre: In September 2010, 123-Reg was bought out by Montagu Private Equity.
? Ask our helpful community of experts about this product or company
123-Reg - www.123-reg.co.uk - Ask a question now

Media Gallery for 123-Reg - www.123-reg.co.uk

123-Reg - www.123-reg.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“Superb Online Chat and resolution assistance”

Written on: 16/09/2014 by SpartanMedia (1 review written)

I logged into online chat support to assist with a domain transfer and mapping issue. Marian was extremely helpful and gave me all of the correct guidance as well as stepping in and completing the final parts internally. Everything was sorted out perfectly and I got the resolution I required first time without any hassle. This is exactly the kind of support required for any issue and I wouldn't hesitate to recommend 123-reg to anyone else… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I had absolutely no issues with my personalised...”

Written on: 13/09/2014 by Ballzx376 (1 review written)

I had absolutely no issues with my personalised domain. I had a problem with automatic renewal and money being taken but the issue was looked into and resolved within hours of my support ticket being opened. I appreciated the speedy and attentive customer service… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Amazing support!!!!”

Written on: 13/09/2014 by NolanKane (1 review written)

I have recently registered a website and have taken advantage of the great web builder package 123-Reg offer. It was straight forward and intuitive to use. I had a problem with a single line of text and its formatting so I contacted the live chat support. I cannot recommend or praise this service highly enough. They immediately responded, took time to understand the problem and then went away and fixed it. So simple and really superb customer service. I wouldn't hesitate to recommend to… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“WordPress issues”

Written on: 13/09/2014 by Warnerwh421 (1 review written)

I am new to WordPress websites and encountered major problems after upgrading my website. The 123 team were able to respond quickly and in a manner that a novice like myself could understand. I would be lost without them… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very helpfull”

Written on: 06/09/2014 by Godz23 (2 reviews written)

I used this domain provider for a year. Very easy manager and with great customer service agents, its not hard to see why so many people choose this company. I highly recommend this web hosting company to anyone… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“needed help repointing a domain ”

Written on: 06/09/2014 by Johnsonoj373 (1 review written)

The advisor was quick,concise and ever so helpful and guided me quickly and efficiently to resolve my online issue. Thank you again you are a rockstar… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great VPS support”

Written on: 01/09/2014

Our support assistant's name is Marian and he was a great help for our problem with an external domain to be pointed to our VPS on 123-reg. Keep up the good work!… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“customer service”

Written on: 27/08/2014 by Sullivan199 (1 review written)

the customer service so far has proven to be excellent. unlike my last provider, they are able to identify problems and solve them immediately. i changed from eukhost.com to 123 to improve communication with support and I'm really pleased I chose to move to a better company that provides a very good service… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent support”

Written on: 25/08/2014

Just finished receiving support for an SSL issue on my Domain. Once again fantastic and prompt support as always!!… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“A happy customer so far”

Written on: 22/08/2014 by RiverSpears251 (1 review written)

Has several websites hosting with hostway and godaddy. Wish I can try 123-reg earlier as their customer service is the best among all. I like their online chat option which is very convenient. I am now aiming to switch all my sites to 123-Reg as they are the only one that seems to care about their customers. Also unlike godaddy, they are not sending you all those junk mails every week!… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Assistance with email set up”

Written on: 20/08/2014 by LisaMarshall133 (1 review written)

I recently transferred my domain name over to 123 Reg from another provider and was having some difficulty setting up my new mailbox, which needed to be working ASAP due to being an active email account. The 123 Reg support team were quick to answer my enquiries through the support 'ticket' system to explain what I needed to do to make it a quick and easy process and arranged an immediate refund for an extra mailbox I'd paid for in error. Thanks for your help, great to know there is a good… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very friendly and quick response time”

Written on: 19/08/2014

i had a ht access issue which i didn't really understand very much so my way of explaining it to the support team may of sounded really strange but none the less they resolved my issue very quickly and was highly knowledgeable. Honestly they make it look like childs play… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great Service”

Written on: 18/08/2014 by 200Huffman (1 review written)

Fast, helpful advice. Excellent service… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“A service that's such a lifeline to a novice like me!”

Written on: 17/08/2014

It's just great to be able to get help without having to hang on for hours to get someone on the phone, only to then panic cos I don't always understand the jargon.... live chat is wonderful and the 123-reg live chat is particularly good. It has the categories to choose from first, and then a very helpful person on the other side who has oodles of patience, so I don't feel as useless as I thought. I had changed my password yesterday, but today the problem was that although I was receiving… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“prompt response and knowledgable lady - brilliant service ”

Written on: 15/08/2014 by McGeezq292 (1 review written)

Very quick response when I asked for help. Brilliant and specific answers. Friendly and just really helpful and especially as its so late at night, I didn't think I'd get a response til Monday. Very pleased… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Live Chat help really useful feature”

Written on: 14/08/2014 by ZaireDaniels191 (1 review written)

I used the Live Chat help to answer a question I had about my email account and the operative was very knowledgeable, friendly and quick to respond to my query. A great job… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“So Far, So Good”

Written on: 09/08/2014 by ayWhalen171 (1 review written)

Smooth transfers, account setup, Wordpress setup and integration. And also good and pretty quick support when I had a query for some php/wp config… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“DONT make me a website”

Written on: 08/08/2014 by Arturov442 (1 review written)

A couple of months ago I purchased 123-reg site builder which I was very happy with, then I get a phone call from craig something asking if everything is ok and trying to sell me a new product called make me a website. I told him straight away I wasn't interested in having some make a site for me but he carried on saying he could drop the price and take off fees other people have to pay. In the end I put the phone down on him because he wouldn't shut up, I felt like the whole thing was very… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Amrita123's Comment

Written on: 22/08/2014

Dear sir/madam,

My name is Amrita and I am a representative here at 123-Reg.

I am sorry to hear about your negative experience and I assure you that we don't condone these practices.

Please may we obtain your ticket number/domain name so we can investigate this further for you.

Regards,

Amrita

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Problem involving me wrongly using capital I in...”

Written on: 08/08/2014 by Elaina104 (1 review written)

Problem involving me wrongly using capital I in Index.html. Spotted and fixed very promptly by the helpful 123reg guy first time… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Appalled at service and false promises”

Written on: 07/08/2014 by AshantiWright1972 (1 review written)

I began with a shared hosting package at 123-reg and was appalled at the speeds. With a content-less site, it was taking so long to load that I was timing out. This was not an issue specific to me and was happening for all users and for all shared hosting customers. I lost lots of customers as a result and discovered this was because overstuffed servers. Nevertheless, the customer service was good so I stuck with them. I was told the VPS servers would be quicker and when I mentioned I had no… Read Full Review

Visit 123-reg.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Webfusiononline's Comment

Written on: 26/08/2014

Good Afternoon, my name is Daniel and I work here at 123-Reg.

I Have come across your post and would like to investigate into this.

I would like to help look into this further for you, if you could comment details such as your Username or ticket number. I will look into this further for you.

Kind Regards,

Daniel

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview
/var/www/vhosts/phoenix/current/system/lib/twig//Environment.php--> CDEdiv-gpt-ad-1374247162719-0" class="trafficrich sidebar_top" style="width:300px; height:60px; margin: 0 auto 10px auto;">
123-reg.co.uk
 
/var/www/vhosts/phoenix/current/system/lib
/var/www/vhosts/phoenix/current/system/lib/reviewcentre/lib//Content/Filter/Codiv-gpt-ad-1371477061696-0' class="trafficrich siteskin" style='width:1px; height:1px;'>