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Written on: 08/03/2011
have used this site a few times now. the products have been exactly as described and arrived in a reasonable time. the ongoing offers are a huge incentive to use the site and extended discount resulted in me coming back for more in a couple of days. i look forward to seeing the new site and to some new products in the future and to more great offers… Read Full Review
Written on: 08/03/2011
Website is easy to use, the ordering process is straight forward. Can't think how the website can be improved! Goods were fine, and with 40% off the price they were good value too. Aussiebum are about half the price of Ginch Gonch (without the discount) so I'm more likely to buy from there.
Please ignore my customer service rating. I didn't use customer service, but am obliged to give it a score… Read Full Review
Written on: 07/03/2011 by puterpaul (1 review written)
The experiance is good ! Although I found It very fustraiting the lack of availability
I have visited many times over the past year, but nearly allways you dont have my size in the styles I want.. and i am only a size 32-34.
Had you had my size I probably would have spent several hundred punds more over the past couple of years..
Also fustraiting is Ginch Gonch sizes apear to be wrong. nothing fits,All smaller than sizes should be !! I ended up passing them on to a friend
The number of emails… Read Full Review
Written on: 06/03/2011
Ordered items on 23rd January 2011. Still waiting on 6th March 2011. Website has not replied to my many emails or phone calls. I am now lodging an official dispute and complaint against website. DO NOT USE THIS WEBSITE… Read Full Review
Written on: 04/03/2011
DO NOT BUY ANYTHING FROM THIS COMPANY!!! Very dodgy and unprofessional retailer. Have order 6 items from through the website. I've paid for all the items but received only 5 out of 6. Ordered 3 weeks ago - I'm still waiting for missing merchandise. I've tried to contact them many times - I've left few messages on the answer phone as there's no one to answer also tens of unanswered emails.
I'm trying to deal with them with help of external company, who deals with that sort of retailers. Still… Read Full Review
Written on: 28/02/2011
Very dodgy. Despite taking payment on the day of order, it took many emails and nearly two months for my order to be sent. And when it arrived, they had substituted what I ordered with an inferior product. I have tried taking this up with the company but they do not reply to emails and the telephone is never answered. Don't let them rip you off - do not use this website… Read Full Review
Written on: 21/02/2011
Jeremy's website is quirky, easy to navigate and stands out in the underwear retail sector - it does exactly what is says!
His service, prices and stock is excellent.
I hope he keeps selling funky pants so my fasion model clients can continue to stand-out in their portfolios!… Read Full Review
Written on: 10/02/2011
I had already placed my order when I read the reviews on this site, which made me feel completely uneasy about buying from iwantpants. After I placed my order and a few days had passed. I grew anxious that I may not receive my order in time for Valentines day, as it was a gift for my boyfriend. I sent an email asking about upgrading to the FedEx express shipping option. After the weekend (about a week since I initially placed my order) I received an email from Jeremy stating that they had been… Read Full Review
Written on: 28/01/2011
Iwantpants.com are pants... I placed an order on the 28th December and it is exactly a month and I haven't received my items. I have tried to contact them numerous times on the various email addresses and only ever had one response promising next day delivery.... That was 3 weeks ago! I have contacted them again and this time asked for a refund... No reply! I'm assuming these might of gone out of business? If ordering from them make sure you use your credit card just in case they have or do go… Read Full Review
Written on: 25/01/2011
a friend used this website for a while and never had any issues. so i ordered £50 worth of pants in october and they still havent arrived (mid jan). i've sent numerous emails, and calls but they never respond to emails nor answer the phone. clearly they've gone bust or are just massively fraudulent. DO NOT USE THEM!… Read Full Review
Written on: 10/01/2011
I hadn't read any of these reviews when I had ordered from iwantpants and I am quite glad that I didn't as I didn't get any problems whatsoever with my order. I ordered on Wednesday and my pants and pyjamas were delivered on Thursday morning by Fed Ex. I guess that they cant please everyone but I am one happy customer… Read Full Review
Written on: 07/01/2011
Ordered and money taken from account early December. Nothing received and no reply to e mails and phone calls. Will try once more then go direct to police and trading standards. Will post results here for others… Read Full Review
Written on: 22/12/2010
Don't go there: after "Jeremy" confirmed receipt of returned item (defective), i am still waiting for a refund (about two months later)… Read Full Review
Written on: 21/12/2010
Similar to others ordered goods in November still waiting for order. No response from company. Have they gone bust?… Read Full Review
Written on: 21/12/2010
Although they have charged my card immediately, I have not received the goods yet. I have been waiting for about a month. They are not responding to my emails, they do not answer the phone, they do not respond to my voicemails. Is this a real company?
… Read Full Review
Written on: 20/12/2010
De vrais escrocs...
J'ai command par deux fois chez eux...
La premi re fois, le colis m'est arriv que partiellement...
La seconde fois, deux mois apr s la commande, j'attends toujours mon colis...
Bien s r, chaque fois, j'ai t pleinement d bit sur mon compte bancaire...
Bref, n'y allez surtout pas, ce sont de vrais escrocs… Read Full Review
Written on: 29/11/2010
Made a purchase in early October but still waiting for delivery. Have repeatedly emailed and left voice messages but not received any response. I will not use this company again… Read Full Review
Written on: 24/11/2010
I ordered 4 items in early October 2010 and never received them or any contact from the company except a confirmation of order. I have repeatedly emailed and phoned the company to no avail. I have even sent a registered letter to the company office. Still no contact and no pants!!!… Read Full Review
Written on: 22/09/2010
I made a purchase with I want pants , after the delivery was a week late I found that the order was missing an item.
After repeated attempts to contact the company to replace the missing item they refused all contact with me.
This was my second and last purchase .
I want pants, more like I want my money back… Read Full Review
As rated by our community of reviewers
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Written by alexjamesbrown
" Dire customer service " Read More
" Terrible service " Read More