I Want Pants Reviews - www.iwantpants.com

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★★★☆☆
3.1 / 5
58% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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I Want Pants www.iwantpants.com
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★★★★★

“Great service and great value”

Written on: 28/07/2011 by JasB (1 review written)

I ordered a couple of swim shorts (Oiler & Boiler and RL)- found the site easy to navigate and well stocked options. Competitive prices overall. Arrived on time - found that the O&Ls (although same size as RL) were a little too tight fitting wise - was a bit concerned if they would accept return as it was swim gear as I had to at least try them on - but when i recd a reply email it was not a problem (always a slight concern I have about ordering clothing items on-line due to a changed… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 27/07/2011 by shivshan (1 review written)

Buy from I Want Pants everytime. Sale prices were brilliant AND they also have 2 for 1 so this meant cool trunks at boring M & S prices. Website is easy to use. Prices are cheaper than anywhere else. Service was amazing. Ordered mid afternoon and arrived next day. … Read Full Review

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★★★★★

“I Love I Want Pants”

Written on: 07/07/2011

I have been buying my husband's undies from I Want Pants for a few years now. I usually buy him something at Birthdays, Anniversay and Christmas. I Want Pants have always been extremely reliable. The site is easy to use, you can pay by paypal and delivery is very fast. He likes the Calvin Klein Traditional Boxer Shorts, some websites do not make a clear distinction between the "traditional fit" and the "slim fit" so I can not tell if I'm buying the right pants. The I Want Pants site lists them… Read Full Review

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★★★★★

“iwantpant - very good”

Written on: 05/07/2011

Would highly recommend this website for designer underwear… Read Full Review

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★☆☆☆☆

“Customer Service Sucks”

Written on: 04/07/2011 by ajc123 (1 review written)

In July I'm still waiting for a refund despite having received email confirmation that the goods were received back at the vendor in April. The company does not return emails or phone calls… Read Full Review

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★☆☆☆☆

“Do'nt trust.”

Written on: 02/07/2011 by Abel2011 (1 review written)

In my experience a fraudulent website. After 8 months still waiting for delivery, although they cahrged my creditcard for an amount of GBP 500… Read Full Review

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★★★★★

“I.'m prompted to post a review as I've been surprised...”

Written on: 16/05/2011

I.'m prompted to post a review as I've been surprised by some of the negative reviews here. I've use I Want Pants, for about 4/5 years, have never in all that time been disappointed. Prices are good especially if you take advantage of the frequent offers. I've always had brilliant service. Due to a cock up in an order (on my part) I emailed this morning and about an hour later received a phone call from very helpful .Jeremy, who sorted to my full satisfaction. Not the first time either. I… Read Full Review

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★☆☆☆☆

“To anyone thinking of buying from this company all I...”

Written on: 08/04/2011

To anyone thinking of buying from this company all I can say is AVOID AVOID AVOID!!!!! Purchased two pairs of CKs back in October only recieved one. Since then no response from countless emails, requesting a refund for the pair I did not recieve. Dont even bother trying to ring them as the phone never gets answered. Have now had to resort to Consumer Direct to try and get my money back. They may have some good offers on their website but they are a bunch of cowboys with ZERO customer service… Read Full Review

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★★★★★

“great website always delighted with service nd value...”

Written on: 05/04/2011

great website always delighted with service nd value keep up good work… Read Full Review

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★★★★☆

“The website update is amazing and makes everything...”

Written on: 05/04/2011

The website update is amazing and makes everything much simpler to use. The website also has good offers on regularly. Always buy my underwear off here.

One downside of the new site though is that you have to spend at least £10 before it will process a payment. Which is a let down when I wanted to buy from the sale at £9 and was willing to use the recorded delivery for an extra £1 but it wouldnt have it and was telling me l needed to buy more. Which l didnt want to.

Overall, Great site… Read Full Review

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★☆☆☆☆

“you sold me a sleepware t-shirt its not what is...”

Written on: 05/04/2011

you sold me a sleepware t-shirt its not what is described in the advert then ignored my e-mail so a bad experience and i wont bother with you again… Read Full Review

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★★★★★

“I think the site is really good, reasonable prices, I...”

Written on: 05/04/2011

I think the site is really good, reasonable prices, I would defiantly recommend the site, the website is easy to use and easy to place orders, they are also efficient in getting you order delivered on time… Read Full Review

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★★★★☆

“Good offers, and now the site has been revamped, much...”

Written on: 05/04/2011

Good offers, and now the site has been revamped, much better looking and more practical being able to save your details.

Still think that more photos of the garments would be useful and perhaps a size guide, specific to each manufacturer… Read Full Review

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★★★★☆

“Excellent choice, price and speed of delivery....”

Written on: 05/04/2011

Excellent choice, price and speed of delivery. However, having being sent the wrong item on one occassion and attempting to email the company to try exchange the product I received no reponse whatsoever. Overall a good site and with an improvement in customer service I would highly recommend the website… Read Full Review

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★★★★★

“Used you for a while, one order hadn't got to me. Was...”

Written on: 05/04/2011 by matmatt (1 review written)

Used you for a while, one order hadn't got to me. Was sorted out and rectified. Brilliant! :D… Read Full Review

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★★☆☆☆

“I received an e-mail with 40% discount on 16 March...”

Written on: 04/04/2011

I received an e-mail with 40% discount on 16 March 2011 untill midnight. During purchase, only 30% discount at sign out. Sent e-mail and get no reply from you. I was very disapointed. This is the second time I got no answer from you. I like your products, but your customer service is very bad. So far, two purchases, and two different problems, both related with bad customer service. First purchase, it took more than 1 month to arrive in Portugal, but in the second it took less than a week… Read Full Review

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★★★★☆

“Generally good, the product range and brand names are...”

Written on: 04/04/2011

Generally good, the product range and brand names are brilliant. Website is a little poor and looks unprofessional but the value of items and the ease it is to purchase them outweigh the website defaults. I think the dark background colours and contrasts make it seem a little odd… Read Full Review

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★☆☆☆☆

“I would NOT recommend using this company. My...”

Written on: 01/04/2011

I would NOT recommend using this company. My experience so far seems to be similar to most of the reviews written before 6th March 2011. Infact, I would question whether the more recent batch of good reviews are genuine.
I'm still waiting for my order after several weeks and have received no reply to numerous emails and phone calls. Yet they were extremely quick to take the payment from my account (next day). Not the type of company that I enjoy dealing with... a waste of time and money… Read Full Review

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★★★★★

“Great website from iwantpants.com, offering a wide...”

Written on: 23/03/2011

Great website from iwantpants.com, offering a wide range of underwear from all the main designer houses, with regular offers significantly beating the high street shops on price by as much as 30%, why go any where else… Read Full Review

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★★★★☆

“have bought from them 3 x so happy with service,...”

Written on: 22/03/2011

have bought from them 3 x so happy with service, product etc… Read Full Review

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