I Want Pants Reviews - www.iwantpants.com

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★★★☆☆
3.1 / 5
58% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“ EXCELLENT ”

Written on: 13/02/2012 by adamjohan (1 review written)

Great website, products, secure payment and fast delivery. I bought my underwear when they have SALE, and that is my regreat I did not buy more!. Extremely good value for money. I'll order again & highly recomended… Read Full Review

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★★★★★

“First Class Service”

Written on: 13/02/2012 by garrius (1 review written)

Having paid £41 for the same pack of 3 at a well known retailers, I thought I would try online and came across iwantpants.com - I'm glad I did as I ordered 2 packs for £42. I also opted for the 2nd class mail as it was free and was surprised to find that it came recorded delivery - only a day after the 1st class, which I have to add was very reasonably priced. I will be ordering again and recommending to friends and family… Read Full Review

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★★★★★

“good choice, good quality, good service”

Written on: 13/02/2012 by mich8el (1 review written)

good choice, good quality, good service. fancy pants that keep your tackle in good order… Read Full Review

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★★★★★

“I want pants great place to order from”

Written on: 12/02/2012 by leenewman (1 review written)

I want pants is an amazing website with fast delivery and excellent customer service always happy with everything I have ordered and always turned up on time would highly recommend. Lee… Read Full Review

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★★★★★

“pants that dance”

Written on: 11/02/2012 by iwantmorepants (1 review written)

super quality pants , feel great , fit fantastic, arrived by royal mail post and fitted in my postbox so didnt have to wait in for delivery!… Read Full Review

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★★★★★

“Great Website, Lovely Product!”

Written on: 09/02/2012 by rossnjojo85 (1 review written)

This is a great website! I bought these boxers for my boyfriend for valentines day and I always worry about delivery ie. not getting here on time and if the product gets damaged in transit but I had nothing to worry about at all! The item came completely boxed up with very strong cardboard but was also small enough to go through my letterbox so I didnt need to be in to recieve this. I also think that £25 is a great price for ralph lauren boxers definitely one of the cheapest I found. I also… Read Full Review

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★★★★★

“Great purchasing experience”

Written on: 08/02/2012 by DaveHoulbrooke (1 review written)

Buying from these guys was simple and easy. The promo code I used worked with no problems. I've been browsing this site for years and years, receiving their newsletters (nearly every one of which provides some sort of promo code with money off). This is the first time I purchased, but it was super easy… Read Full Review

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★☆☆☆☆

“Non existent customer service”

Written on: 07/02/2012

I recently purchased goods from this company and due to ordering the wrong size, I had to return the items. After 2 months of trying to get through to them via email and telephone to be reimbursed, I decided just to return the goods with a covering letter and requesting a refund. Another month later and more unanswered communications, I am still at the same brick wall. A good company? No Good customer service? No Use this company at your peril!… Read Full Review

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★★★★★

“Simples”

Written on: 06/02/2012

What I love about this site is how easy it is to use throughout buying. I always recieve emails advising me of huge discounts or offers which make these top branded undies great value. When I have needed to contact them they've had been quick, courteous and very helpful. My items always arrive in good time and are well packaged. Overall an easy simple site with excellent choice and variety, at great prices!… Read Full Review

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★★★★★

“I rarely write reviews but thought this website...”

Written on: 02/02/2012

I rarely write reviews but thought this website deserves recognition. Order process was smooth, delivered goods arrived fast and as expected. And was purchased at a good price!… Read Full Review

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★☆☆☆☆

“Don't order anything from Iwantpant - DISREPUTABLE company”

Written on: 14/12/2011

I ordered underwear on 25 November and have still not received my order. It is now the 14th December. Costs were good but have had to state as terrible as nothing yet received. I checked on the order and still processed therefore sent an email - no response. sent email asking for despatch or credit, no response. Take my advice and avoid like the plague. "DISREPUTABLE company, AVOID if you don't want to lose your £££"… Read Full Review

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Guest's Comment

Written on: 17/12/2011

Hi i also have had the same problem placed a order on 24th of november money taken from account the next day. I've emailed and rung several times and still not had any reply. I have previously used the company on one other occasion and had no problems but will definately not be using them again.

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Guest's Comment

Written on: 28/01/2012

Agreed, Have the same problem. An order was made up on 25 th December and still not received!

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★★★★★

“Calvin Klein Sleep shorts for men”

Written on: 22/11/2011 by fragrantrose (1 review written)

I bought these for my son. They are brilliant and I am sure he will love them. Good price and quick delivery. Cannot fault the company… Read Full Review

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★★★★☆

“Good product but have to wait for the sales.”

Written on: 22/11/2011

Happy with the service and the speed of delivery. however I do wait for when items are in sale as some of the brands are at a very high price. I would be good to get notifications or emails of when my favourite brands are in sales… Read Full Review

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★☆☆☆☆

“Avoid like the plague!!!!”

Written on: 17/11/2011

I ordered on the 20th October. Registration etc really easy - no indication that goods were not in stock and told that I would receive an email when the goods were despatcched. Costs were good but have had to state as terrible as nothing yet received. 1 week later, checked on the order and still down as being processed therefore sent an email - no response. Receive credit card bill to find monies deducted on 20th October, sent email asking for despatch or credit, no response. 1 wk later… Read Full Review

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Guest's Comment

Written on: 14/12/2011

I also ordered something from this website as well from not last month so its been over 3 weeks and after I paid, I looked at the tracking once in a while and one day it said shipped. When I checked the package isn't there. I sent email to them as well, no response. What should I do? This website is a scam !!!

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★☆☆☆☆

“Wrong size, no response from customer service after 8...”

Written on: 01/11/2011 by sarahfly (1 review written)

Wrong sized pants were delivered in February 2011. After months of emails and calls I have had no response whatsoever from the company… Read Full Review

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★☆☆☆☆

“I still want pants”

Written on: 08/10/2011 by limmers (1 review written)

I went to Iwantpants.com as I actually wanted some pants, unfortunately I am still waiting and am now looking for a site Ineedpants.com. The website was fine, I was seduced by the 3 for 2 offer and went for this website over figleaves. Unfortunately 7 weeks later I am still waiting for my delivery. I have e-mailed numerous time with no reply, called umpteen times, left messages every time but never received a courtesy of a call back. I am now going through my bank's fraud department to get my… Read Full Review

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Iwantpants's Response to limmers's Review

Written on: 09/10/2011

Hi there,
I am sorry to hear that you have not received your order as of yet and that you have not been kept up to date. Our email filters had been flagging and deleting many emails as spam when they should not have been.
If you can email us at the address below with your order details we will look in to this further.
info @iwantpants.com
(no space between info and @)

Many thanks

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★★★★★

“Website review”

Written on: 22/09/2011 by Guest1111 (1 review written)

I tried the website and can only say positive things about it. The range of brands is excellent, the prices are really competitive and I couldn't find anywhere that got near the price I paid. The site is easy to pay, as you can link with PayPal and the communication is great. I had a query, the response I got was fast and really polite. The product arrived the next day by recorded delivery which was exceptional. Quite simply, one of the best online experiences I've ever had… Read Full Review

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★★★★★

“Great pants”

Written on: 20/09/2011 by spongebob (1 review written)

I felt compelled to write a review having seen the negative reviews on here. I bought some pants online from this website and only afterwards did I search for… Read Full Review

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★☆☆☆☆

“dont respond to anything”

Written on: 31/08/2011

waited over a month before contacting credit card company to issue a refund. They were quick enough to charge my card but wouldn't refund. Tried calling several times, no calls back. Emiled several times, no emails back. Awful. Prices may seem good but they only are if the goods turn up!… Read Full Review

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★★★★★

“Happy Pants”

Written on: 25/08/2011 by dtemple (1 review written)

Phenomenal service. Ordered yesterday and arrived this morning. Great range of underwear and swimwear. Could spend a lot of money on this website so have to hide the credit card. There is a large selection of styles and prints available to suit every taste. Combine that with offers, competitive prices and free delivery and you have a fantastic online experience. The website could do with a little tweaking. Possibly filter searches for male or female in the clearance section and also filter by… Read Full Review

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