Clarks Reviews - www.clarks.co.uk

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★★★★★
4.7 / 5
95% of users recommend this
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★★★★★

“Happy feet”

Written on: 20/03/2014 by Parkerys263 (1 review written)

Very cheerful friendly lady assistant nothing was to much trouble the shop was busy but this did not stop her been cheerful and very helpful .i would have no problem recommending this store.i was shown a very good choice off shoes… Read Full Review

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★★★★★

“SPRING DELIGHT”

Written on: 19/03/2014 by marcus13 (1 review written)

TASHA ABBEY HAS MADE ME SO HAPPY ALL ON A SPRING DAY WE SEARCHED CLARKS SHOP AND UP TASHA POPPED AND NOW I'VE A SPRING IN MY STEP (I AM AGED 9 YEARS)… Read Full Review

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★★★★★

“online shoe order store pick up”

Written on: 19/03/2014 by maggiepitt (1 review written)

Excellent all round service. Online ordering very easy, particularly liked being able to choose several items for delivery to local store where they could be tried on before making a decision which to buy. In this case men's extra wide fitting shoes (H) that also need to be lace-ups and deep at the toe to accommodate hammer toes. Have tried several stores and online sites but with little joy except for Clarks. The shop service was also excellent, friendly and helpful staff for whom nothing was… Read Full Review

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★★★★★

“perfect service from the staff”

Written on: 19/03/2014 by vgAbernathy314 (1 review written)

I wish to inform you of my visit to my local town ,as I have been seeking a pair of comfortable shoes for quite a while, upon my visit to your store in worthing i was treated most kindly & the staff were most helpful-going the extra mile & ordering a wider fitting shoe for me . I did receive a text on tuesday & when I collected my shoes this morning the staff found my shoes straight away /again nothing was to much trouble for them !. I have in the past found other shops quite rude in there… Read Full Review

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★★★★★

“Helpful staff”

Written on: 18/03/2014 by BramleyM (1 review written)

I Always buy my shoes from Clarks......never disappointed with quality, style or service from the staff. Would highly recommend the store at Springfield retail park… Read Full Review

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★★★★☆

“Attentive customer service”

Written on: 18/03/2014 by Lesleysue (1 review written)

I usually get good service in Clarks shops and my last visit was no exception. The assistant was obviously fairly new as he had to consult with colleagues a couple of times, but the shoes I wanted were produced and another pair, a half size different, were also brought out for me to try. I'm now waiting for the particular colour I wanted to arrive in store for me. A successful, hassle free visit was therefore my experience; no more or less than expected!… Read Full Review

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★★★★★

“Good customer servoce”

Written on: 15/03/2014

Very helpful, patient service from salesperson when trying to find comfortable shoes for problem feet. Help with selecting correct shoes/ sandals for an occasion, resulting in success!… Read Full Review

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Susannecrew26's Comment

Written on: 27/03/2014

Collected shoes from Longwell Green, very helpful, quick, kind service.

Wish I could have bought the shoes in store. WHY is it that some shoes are only available on line ??? Really annoying to have to buy 2 pairs because the firast did not fit

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★★★★★

“BEST SERVICE”

Written on: 15/03/2014

I went looking for shoes this weekend and could not have picked a better shop than Clarks at Hampton Peterborough. They were heplful but not pushy, I felt comfortable in every way and I would recommend that this is the place to go for shoes. Infact it was that good I ended up going back for a second pair of shoes. Well done for excellent service given!… Read Full Review

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★★★★★

“happy loyal customer”

Written on: 14/03/2014 by sweetpea66 (1 review written)

The team at Csatlepoint are always amazingly helpful and go above and beyond the call of duty.NOTHING is too much trouble.Thanks again.I ALWAYS recommend Clarks to friends and family… Read Full Review

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★★★★★

“my friends shoe purchase ”

Written on: 13/03/2014 by BrianLuke (1 review written)

My friend is not able to get about to well he required a new pair of shoes must be clarks having looking at many shops he found nothing that would fit he REQUIRED A WIDE FITTING on going into the wellington branch Telford I explained that my friend was not able to get about much that he wanted brown slip on shoes the member of staff was more than helpful she found a pair of clarks Swift walnut Velcro shoes which I felt would be just the trick I said I would try to bring him with me next time… Read Full Review

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★★★★★

“Great service - happy customer!”

Written on: 09/03/2014 by Lewis-Altdv357 (1 review written)

I had seen a pair of shoes I liked on the internet but don't lke the hassle of trying on & returning things I don't want. I called on the off chance at the Whitehaven (Cumbria) Clarks shop which is small, not expecting to see the shoes I liked. The style & size were in stock but not the colour I wanted. A very helpful assistant, Sue, gave me the available pair of shoes to try & as they were a great fit & style explained how I could order them then & there & have free home delivery. If I didn't… Read Full Review

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★★★★★

“excellent quality, with friendly staff”

Written on: 08/03/2014

Visiting Billericay store, good experience was left to make up my own mind with out too much 'pushing', happy with purchase. Young man knew his products very well and had very good fashion sense, so was able to guide me, rather than push me into a decision. … Read Full Review

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★★★★★

“Clarks are best for tired and worn out feet.!”

Written on: 07/03/2014 by hoCombs151 (1 review written)

The service is suburp in all the Clarks shops. Staff are efficient and friendly; they dance attendance upon you like the Three Bears meeting Goldilocks. Always buy a pair when you have been on your feet for a while so they have swollen, then you will get a really good fit. They never pressurise you into getting a pair of shoes or a handbag. The have obviously been well trained in the art of good salesmanship… Read Full Review

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★★★★★

“These Boots Are Made For Walking”

Written on: 05/03/2014 by comfyboots (1 review written)

I visited your Halesowen, West Midlands branch not to buy a pair of boots but with an enquiry. I was greeted by Scott and he went above and beyond any level of service I could have possibly anticipated.He was polite, helpful,knowledgeable and above all cared. Due to the experience I received I did buy the boots from this store rather than QVC. When I collected the boots, I was served by an advisor and again the high level of customer service I received was tremendous. Please pass on my sincere… Read Full Review

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★★★★★

“Excellent sales staff”

Written on: 05/03/2014 by Willows212 (1 review written)

I have been using my local Clark's for a number of years all the staff are great always very helpful. But I must send an extra thank you to two staff that have helped me on my last three visits I have taken my friend into the shop to try and get her some shoes,it is a difficult task as my friend is in a wheel chair unable to walk or stand. She is on a lot of medication as she has a terminal illness. From the minute I took her in they could not do enough to help us try to find a shoe suitable… Read Full Review

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★★★★★

“pleased”

Written on: 05/03/2014 by binyomin (1 review written)

I PURCHASED A PAIR OF MENS SHOES FRomYOUR bromley store & the assistant was excellent the service was very good .the assistant was Laura H… Read Full Review

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★★★★☆

“Fast & Efficient”

Written on: 04/03/2014 by Gina404 (1 review written)

Service was friendly, fast & efficient! Staff were helpful, and not too "pushy". Seemed to have a good range of styles & sizes in store… Read Full Review

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★★★★☆

“That extra mile”

Written on: 01/03/2014 by Delaney113 (1 review written)

Assistant was attentive, helpful and knowledgible about the products he was selling. So good I bought two pairs of shoes not the bare essential one I had planned… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 01/03/2014 by tbChristian6 (1 review written)

Visited Mansfield store today and served by Sue. Excellent service. Very efficient and friendly. Purchased 2 pairs women's shoes. Excellent… Read Full Review

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★★★★★

“Excellent,helpfully,kind couldn't help enthough”

Written on: 26/02/2014

Took my twins get new shoes only had one lot for one twin but called around see were else has them. Lady very helpfull couldn't help enthough very chatting made twins fell comfty. Twins both come out with new shoes happy . Will go back whe. They need new ones… Read Full Review

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