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Written on: 21/08/2012
I ordered online a women's suit on sale and went to the Liverpool street shop for shortening the sleeves. The tailor made a huge mistake and one arm is one inch shorter than the other. I left it at the shop and they said they would return it to the tailor. 2 days later Hobbs calls me and the sales assistant with an arrogant tone asks me if it was measured up that way because certainly I must have an arm shorter than the other (to clarify the matter, this of course is not the case!) I have never… Read Full Review
Written on: 03/08/2012 by bvas (1 review written)
I ordered Adele coat online yesterday Thursday, 2nd of August at 7pm and requested the next day delivery and paid extra for it.The next day at 8.30 am i received an email saying 'we are please to inform you that your order has now been despatched via curier.Your order will be delivered within 1 working day via the curier and the driver will require a signature on delivery'. So i stayed at home and waited for the driver to arrive. After 5 hours i rang customer service and wanted to check on the… Read Full Review
Written on: 23/07/2012
I bought a black Julie coat from Hobbs Covent Garden store in January sales this year. This was my first Hobbs item. I just wore this coat once and when I came back home in that evening, I realised there were some vertical marks on its back which did not go away when I touched it. I have never worn it again and brought it back to the store on 14 January 2012 just to be told that it does not look like a manufacturing fault. The staff member told me that it looks like burnt out and asked me if I… Read Full Review
Written on: 14/06/2012
I bought a dress in Hobbs recently. The service in the store was excellent but after two wearings the fabric of the dress had holes from a pulled thread. The staff went into an instant process of pushing responsiblity back on to me and have refused a refund claming it's moth damage. Why is nothing else in my wardrobe damaged then?… Read Full Review
Written on: 09/12/2011
A lovely girl was more than helpful once I told her I wanted to purchase 3 suits. Once home, suit 1, the zip bust straight away and returned for exchange. Suit 2 has been exchanged once as the trouser lining has completely ripped. The lining has all ripped again , but am fed up with what feels like continuously returning. I put on suit 3 and the stitching popped in the 1st minute. I reinforced it myself! Its only office work I do! I do not recommend Hobbs!!… Read Full Review
Written on: 08/12/2010
I love Hobbs clothes. Made from quality fabric (A lot of pretty skirts made from wool and shirts in silk), they are classy and classic pieces that stand the test of time, and sometimes make me feel like a princess, nevermind posh (although that wasn't the intended effect). I am 25 and granted some of the clothing are a bit dated for me, but I can always find some that appeal.
I have browsed a few Hobbs branches only lightly, but I prefer to shop online because a fuller range is available… Read Full Review
Written on: 10/11/2010
With the wife having spent over £1500 in the Edinburgh Hobbs shop in the last month, I can safely the purchasing experience is excellent, the returning experience is, however absolutly, without doubt, awful.
I returned 2 items today for the wife, and was made to stand and watch for 15 minutes whilst the assistant, and manager both tried a d-fuzz-it comb, to try and show there was no problem.
I'm sorry, but a £40 top, after a couple of weeks should not go bobbly, and ofering me seat when I… Read Full Review
Written on: 07/10/2010
I bought a pair of trousers from Hobbs. First time of wear the hems came down. Second time, the back and left side seam split. Now the waistband seam is coming apart. Certainly not good value for money.
They have been returned three times for repairs. I wrote to customer services at Head Office to complain about the quality of the fabric and workmanship and got a very dismissive reply.
I would never shop there again for anything nor would I recommend Hobbs to anyone else… Read Full Review
Written on: 19/09/2010
Hobbs (as most women will know) has been around for ages. It seems to be very *safe* when it comes to styles and fabrics, nothing outlandish here.
The clothes are gorgeous and well made but shockingly expensive for what they are. I'd prefer to pay more for a designer brand than pay full price for some of Hobbs' clothes.
In the past though, have bought a good quality sleeveless vest top (wide straps) in black which although plain is very good quality and an emerald green short sleeved fine… Read Full Review
Written on: 05/06/2010
Quality garments in beautiful fabrics with a spectacularly good finish. The attention to detail makes every garment (and accessories) well worth the price tag. They frequently have good discounts which is usually when I buy!
Their packaging for home delivery makes the whole process very exciting! Love them!… Read Full Review
Written on: 13/10/2008
I only consider buying sale items because the quality doesn,t live up to the colours. The colours and the comfort are usually quite good but the poor quality of the materials is not always too good… Read Full Review
Written on: 06/08/2007 by 45lovers (1 review written)
I love Hobbs, as you can always get something smart and long lasting from there, and the best thing is, none of my friends would think of shopping there, so there is no danger of bumping into someone wearing the same things as you.
Another thing I love is the footwear, as they have this moulding technology that ensures maximum comfort when you are wearing them… Read Full Review
As rated by our community of reviewers
" Worst customer service " Read More
" Worst company to order from!!! " Read More
" Appaling online delivery service " Read More
Written by leepee
" WORST EXPERIENCE WITH THIS COMPANY " Read More
" Waste of time " Read More