Tripp Reviews - www.tripp.co.uk

★★★☆☆
2.8 / 5
107
39.3% of users recommend this
  • Durability

  • Value For Money

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★★☆☆☆

“Tripp material is not durable and after the outward...”

Written on: 20/06/2009 by Tripped up (1 review written)

Tripp material is not durable and after the outward bound flight of my recent trip it is useless. Debenhams say it is my fault. The bag was never even the aircraft hold.

Suppose you only get what you pay for. Next time it will Poundland, at least I know what to expect!!… Read Full Review

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★★★★★

“Tripp 'Raspberry' luggage obviously end of line so...”

Written on: 08/03/2009

Tripp 'Raspberry' luggage obviously end of line so extremely cheap, but colour much nicer than in pictures. Ordered over internet at 08:35 Wednesday, delivered 07:45 Thursday - amazing service. Good points are price, quality, speed of delivery… Read Full Review

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☆☆☆☆☆

“Lots of choice, but, no service. I am bamboozled by...”

Written on: 15/07/2008

Lots of choice, but, no service. I am bamboozled by the new regulations, asked the assistant and was given no help, very disappointed, shop was 5 floors up and not worth the journey… Read Full Review

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★★★★★

“The Tripp I went to had a large range of cases. I...”

Written on: 14/05/2008

The Tripp I went to had a large range of cases. I didn't really know what to go for but the assistant really knew what she was talking about.
The service didn't end after I made my purchase though, after I had paid she asked me if I'd like to collect the case later in the day rather than lug it around town. Brilliant… Read Full Review

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★★★★☆

“Great customer service advisor's and absolutely...”

Written on: 15/04/2008

Great customer service advisor's and absolutely fantastic attitude towards customer service. I purchased a suitcase approximately 4 years ago and one of the wheels came off, I called the call customer service just to see if the company offered repair services and to my amazement I was informed that I could take the product for an inspection to which a decision would be made whether the fault was manufacturing fault or airline damage. I was delighted because the inspection was arranged in less… Read Full Review

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☆☆☆☆☆

“After waiting a week for delivery promised in 3 days,...”

Written on: 25/03/2008 by mumwond (1 review written)

After waiting a week for delivery promised in 3 days, e-mailed company about non delivery. No answer. Phoned 3 times before actually getting to speak to a person. Asked about non delivery and told that items ordered were out of stock and discontinued. Money would be returned to my account in three days.
I don't know when they would have contacted me and refunded payment if I had not contacted them… Read Full Review

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★★★★★

“The case I bought was a Tripp Lite medium sized case...”

Written on: 10/07/2005 by stevenumo (1 review written)

The case I bought was a Tripp Lite medium sized case from Tripp Luggage Direct - it is great, it is light and strong, with lots of little features that make life easier when you use the case. I would recommend anyone buys this range as they are underrated, the only watch word is to buy online and save a few pounds… Read Full Review

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