Tripp Reviews - www.tripp.co.uk

★★★☆☆
2.9 / 5
102
41% of users recommend this
  • Durability

  • Value For Money

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★☆☆☆☆

“Cheap appalling rubbish”

Written on: 01/05/2012

Having the unfortunate time of even working for the company, I could see the terrible quality that was sold. I myself would not buy one. Dozens of returns and refunds every day. Avoid at all costs… Read Full Review

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★☆☆☆☆

“DO NOT BUY!”

Written on: 27/03/2012

Bought two Tripp suitcases from Debenhams. Took them to The Gambia and the seals on the hinged side came apart. They were poorly designed, only had a dot of glue holding them together and after just one holiday were badly damaged. Went back to Debenhams to be told the "guarantee doesn't apply because this was airport handing damage". Fortunately we knew the Sale of Goods Act 1979 and argued that the suitcases were not fit for purpose if they could be damaged to this level on one holiday, they… Read Full Review

Angelfraz's Comment

Written on: 03/04/2012

I have noticed that Tripp do state on he guarantee that they do not cover handler damage. Why should they? Its the airlines that throw your cases about. Tripp make great cases and mine has lasted great. Look around at what the other shops are coming out with for that price and you won't find better. If you want better quality then you will need to pay the price for Samsonite or Antler, however some of these don't hold up to handler damage either. Doesn't matter if its one or ten trips it depends who is loading up your plane.

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Dago10's Comment

Written on: 24/11/2012

I am sorry Angelfraz but I really do not understand the logic to your comment.You are perfectly right and correct,it is the airport handlers who tend to be rough with suitcases,but surely as people buy a suitcase to go on holiday with,and most times involving a flight,then Tripp need to seriously come up with a better design for its products.You should certainly get more use from a suitcase over several holidays and flights,and not,as is happening in most of the complaints just one journey..These cases may look colourful and a 5 year guarantee seems impressive but these cases are not fit for purpose and about as much use as a chocolate fireguard.

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Dago10's Comment

Written on: 24/11/2012

I really am at a loss as to the logic in your comment.As you say it is the airlines and baggage handlers who throw the cases about,but surely if you are giving a 5 year guarantee a suitcase should have been designed to withstand more rough handling than they appear to do so.They should certainly be useable for more than one trip which most reviews are indicating is the case.
There is no disputing the fact that Tripp cases look colourful, and a 5 year guarantee is a magnet and should give some piece of mind,but it is about as useful as a chocolate fireguard.Someone mentioned trading standards and I think they should look into the matter as they are really not fit for purpose.

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Angelfraz's Comment

Written on: 26/11/2012

My mum took a Tripp express case to Australia. It came back in one piece without a scratch. Explain how all Tripp cases are bad when she took one of the cheapest ones to the other side of te world and its ok?

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Guest's Comment

Written on: 10/05/2012

Wish I had read this review first.
Purchased two Tripp cases for my daughter's, first use both have damage to the edging bead. I understand cases get scuffed in transit, but for such an expensive case to have the edging bead split n it first use is a joke.
Emailed Tripp explaining this and was told airport damage isn't covered which I knew anyhow! Replied stating that the material used for the edging is not fit for purpose and they have ignored te email, great customer service!
Glad I've just found this as confirms.my thoughts that these should be durable and are clearly not fit for purpose...

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★☆☆☆☆

“Jasper Conran Range”

Written on: 15/09/2011 by Kenilworth60 (1 review written)

I purchased one of the Jasper Conran cases - a wheeled one from the Dangerous range from Debenhams - in February this year. It was promoted and sold as a wheeled cabin/weekend case. However, when I first had occasion to use the case I found that it was not fit for purpose, I wanted to use it as a cabin bag but found that I was uanble to pack more than I would otherwise have been able to carry in a large handbag i.e. book, magazines, sunglasses, a few valuables and a few items of food/drink for… Read Full Review

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★★★★★

“Great Bag”

Written on: 12/09/2011 by emlams (1 review written)

I am over the moon with my lush new Jasper conran bag from Tripp, it's amazing. It was bought for me as a gift by my parents and so wasn't sure if I would like it, as my parents tastes are quite different from my own. I am happy to say that on this one occasion they chose well. I haven't a clue how much it costs but its great quality, looks gorgeous and is very light. My Macbook fits inside the laptop compartment like a glove. Keep up the good designs!!… Read Full Review

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★★★★★

“Loving my new case!”

Written on: 23/08/2011

Love my new GT2 suitcase from Tripp! It's a massive upgrade on my last case, so much lighter, more compartments, you can fit loads more inside and comes with a 5 year guarantee. :) The colour is great and makes it really easy to see it on the carousel. Were have to see how well it holds up over the next few years but for now I could not be happier! xxx… Read Full Review

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★★☆☆☆

“Durability issue”

Written on: 14/08/2011

After thesecond use of my Tripp case, I found that the Extendable handle would not extend resulting in having to stoop all the time. When explaining this to the store I purchased it from (Boundary Mills) I was told that you take luggage on aircraft at yur own risk. Surely luggage should be designed to withstand the rigours of the average baggage handler, if not what's the point buying it… Read Full Review

Guest's Comment

Written on: 15/10/2011

I had a similar experience, followed by dent which turned into a crack. The case lasted one year which equated to six round trips to Brazil from the UK. Not impressed at all as this luggage is not from the cheap and cheerfull range.

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★★★★★

“Happy Customer!”

Written on: 29/06/2011

I checked out the Tripp site after seeing one of their concessions in my local Debenhams. I knew this to be a bad idea as 15 minutes later I was eyeing up a nice new bag! It looked fantastic but the site didn’t not show what the bag looked like inside or how many compartments it had. I sent an email off to customer services and it wasn’t long before I received an email back with an answer. The bag matched the written description on the site and it was delivered relatively quickly. I was… Read Full Review

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★★★★★

“Great for luggage”

Written on: 23/06/2011

They are not top of the pile in terms of looks but their cases are fantastic value for money. I bought a couple of cases last year and have been genuinely surprised how well they have lasted considering the amount of use they have had. Two big cases for under £100 was peanuts compared to some of the other places I looked at. Given the choice I would have preferred them in another colour but that’s my only real gripe. H… Read Full Review

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★★★★★

“I really liked the selection that Tripp had to offer....”

Written on: 19/05/2011

I really liked the selection that Tripp had to offer. Being only small I was looking for a case that could hold quite a bit but was also light weight enough for me to handle. In the end I choose a super turquoise and pink flowery case that recently accompanied me on a 2 weeks trip to Mexico. The case was fantastic, plenty of room, good wheels, handles, lightweight and could be easily identified on the carousel or from outer space. On top of that the case was ridiculously cheap, delivery from… Read Full Review

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★★★★★

“Very pleased with the technology laptop bag that I...”

Written on: 21/02/2011

Very pleased with the technology laptop bag that I recently purchased from Tripp. The bag is comfy, practical and well designed as my Dell laptop and all of its accessories fit perfectly inside. Swift delivery too so can only recommend… Read Full Review

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★★★★★

“Tripp GT Red GT cabin...”

Written on: 28/01/2011

Tripp GT Red GT cabin suitcase:http://www.tripp.co.uk/products/tripp-gt-red-gt-cabin-suitcase/1215/
Not the cheapest suitcase that I have bought, but I have been really impressed with the build quality. The handles, casing, wheels and zips are all fantastically well made. I even like the colour :) love it!
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★★★★★

“My own experiences with Tripp have been good, I...”

Written on: 24/01/2011

My own experiences with Tripp have been good, I received a timely dispatch notification and it arrived on time! Case is bigger than what I thought it would be, but good value for money. Hopefully they will accept Paypal as a form of payment soon… Read Full Review

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★☆☆☆☆

“I have just packed a large tripp suitcase only to find...”

Written on: 19/01/2011

I have just packed a large tripp suitcase only to find the zip is broken. I purchased this case on 18 1 09 but I have only used it once in jan 2010. this is an expensive item for only one trip. I am now without a large case for my holiday and will havwe ro make do with a smaller one as it is too late to replace it. I have the receipt and the label from the case with your promise to help your customer immediately.
Product code4285000o218001070 superlite extra large upright 78.5cm… Read Full Review

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★★★★★

“I have needed a smart work bag for a while so I was...”

Written on: 18/01/2011

I have needed a smart work bag for a while so I was pleased to find one on Tripps site that looked both stylish and affordable. I find that their Harvard tote bag is both versatile and easy to use. I am not sure about its durability as I have only had the bag a short time but it does have a quality feel about it. The bag has plenty of room for my laptop and there are loads of discreet pockets to keep your bits in. The site was easy to use and delivery was fast too… Read Full Review

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★★☆☆☆

“Strangely enough I can tell by all the reviews I read...”

Written on: 02/01/2011

Strangely enough I can tell by all the reviews I read that I am not the only one who did have my brand new luggage damaged while using it for the first time! The durability is none in my opinion. It is one thing to see a luggage getting damaged after a few trips, after 6 months to 1 year but after the first use, that is unacceptable! I do not know what the other Tripp luggages are like but I strongly don't recommend the one I bought (Tripp Midnight ultra lite suitxase). And I am also returning… Read Full Review

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★☆☆☆☆

“TRIPP GRAPHITE ULTRAGLIDE AUBERGINE ”

Written on: 22/12/2010

TRIPP GRAPHITE ULTRAGLIDE AUBERGINE
Absolute scam! Apparently my suitcase is worth £105, I paid £44 in a Debenhams store, two short trips later (in car then on train - no airports or airlines involved!) and the casing on one of the four wheels has broken, am taking it back tomorrow and if they don't replace then I will be formally complaining.

The design of the actual case is nice, but the 4 wheeled cases are very badly designed. Not only do they (as one previous reviewer said) keep falling… Read Full Review

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★★★★★

“Very impressed with my flight bag that cost me only...”

Written on: 22/12/2010

Very impressed with my flight bag that cost me only £13. To be honest it was a last minute buy before holiday but it did the job fantastically.

Lightweight, strong handles and comfy to sit on whilst waiting for the plane too. Jen… Read Full Review

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★★★★★

“I bought a suitcase from Tripps last mega sale for £46...”

Written on: 17/12/2010

I bought a suitcase from Tripps last mega sale for £46 and it's been brilliant for the money. Good zips, plenty of space and hard wearing! The other makes were really expensive in comparison, so one of the better buys I have had this year! :)… Read Full Review

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★★★★★

“I recently bought an olive voyage cabin suitcase from...”

Written on: 08/12/2010

I recently bought an olive voyage cabin suitcase from Tripp and have been very impressed with the case so far. I didn't pay much for the bag and travel quite frequently so I didn't expect the bag to last as well as it has. Wheels and handle still in good shape despite taking quite a bit of a battering. 5 Star product… Read Full Review

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★★★★★

“Amazing Service from Tripp Luggage Customer Service....”

Written on: 23/11/2010 by Stella J (1 review written)

Amazing Service from Tripp Luggage Customer Service. The zip went on my Tripp suitcase on the 3rd day of my holiday and I contacted tripp on my return. Amazing Service at Tripp and they enquired if I would prefer Tripp Luggage to collect and replace or if I preffered I could take it to a debenhams store for an exchange. I have decided to take my Tripp suitcase to the Guildford Store to replace. The large Tripp suitcase is the first suitcase that I have ever had that does not crease my clothes… Read Full Review

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