Tripp Reviews - www.tripp.co.uk

★★★☆☆
3.0 / 5
46% of users recommend this
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Tripp - www.tripp.co.uk
Tripp - www.tripp.co.uk

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★★★★★
Tripp - www.tripp.co.uk

“Absoloutley amazing Tri-Fold Garment lugguage from...”

Written on: 13/03/2010 by archiechan (2 reviews written)

Absoloutley amazing Tri-Fold Garment lugguage from James & Longbourne, love the durability, the space, and comes iwth a fantastic Zip-Away Laptop bag. Have travelled many times with this piece and complies even with the Budget Airlines for Carry-On - and what's more, with the Zip-Away Laptop bag attached to the garment bag - it is is only ONE bag! Easy to carry - Superb design… Read Full Review

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★★★★★
Tripp - www.tripp.co.uk

“I bought a Tripp Voyage Cabin Suitcase when I found...”

Written on: 12/03/2010 by emsmayer (5 reviews written)

I bought a Tripp Voyage Cabin Suitcase when I found out there was a size limitation on our cabin luggage. I typically found this out only a week before we were due to leave, so I had to find one relatively fast! I guess I choose the Tripp voyage cabin suitcase because of the way it looked and the reputation of the brand for quality luggage. After ordering from their website I did start to question whether I needed to spend that much on a suitcase, but later found it to be well worth the… Read Full Review

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★★★★☆
Tripp - www.tripp.co.uk

“Bought a trip case over a year ago - on its 3rd use,...”

Written on: 27/02/2010

Bought a trip case over a year ago - on its 3rd use, the zip on the front pocket appeared to be broken. I sent an enquiry to tripp's website and within minutes got email responses back - all I had to do was take it into the store I purchsed it for an inspection - when I did the next day, the store agreed it was a manufacturing fault with the zip and offered me an immediate replacement. Only disappointment is that they no longer make the same model of case I had (which was great on features… Read Full Review

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★☆☆☆☆
Tripp - www.tripp.co.uk

“On arrival at holiday destination it was raining. ...”

Written on: 19/02/2010

On arrival at holiday destination it was raining. Waited under a bus shelter with case on seat and had a 5 minute walk the other end in the rain. When I opened the case in the hotel the rain had seeped in all around the zip, onto the lining and my clothes. Tripp will only do something if there is a manufacturing fault - but this seems to be a design fault so I shall be looking for a new case which will not be a Tripp. Someone should tell you whether to expect waterproof or not… Read Full Review

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★☆☆☆☆
Tripp - www.tripp.co.uk

“I have not been very happy with the quality of my...”

Written on: 09/02/2010

I have not been very happy with the quality of my suitcase. On using it for my first flight, the handle broke before I even got the suitcase to my car and by then it was too late to swap all my clothes to another one so had to resort to opening up my suitcase to get the handle to fold down when I got to the airport. Not particulary practical and easy to use! On arriving home, I went to Debenhams to discuss it and recently got round to changing it. They do not fix the suitcases so I had to… Read Full Review

Catrose's Comment

Written on: 08/06/2010

I found this review very helpful because...I had a similar experience but put it down to ill-luck and never bothered going back to the store. I just went and bought another one. Nothing these days is made to last so not surprised with the work that goes on in these enlightened times. It's the throw-away society, easy come easy go!!!

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★★★★★
Tripp - www.tripp.co.uk

“I always presumed Tripp would be expensive, but after...”

Written on: 25/11/2009 by maraham (1 review written)

I always presumed Tripp would be expensive, but after reading these reviews I decided to check out the website. I was delighted to find that there was 70% off the 'express rose' suitcase I wanted, I got it for £42.00!! It arrived within two days of ordering and looks fab and like it will probably be hard wearing. Good to see that they have Jasper Conran luggage as well, I love the tote bags and am hoping hubby will treat me for xmas.
All in all, nothing to complain about… Read Full Review

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★★★★★
Tripp - www.tripp.co.uk

“absoloutley amazing lugguage from Tripp, love the...”

Written on: 23/09/2009

absoloutley amazing lugguage from Tripp, love the durability, the space, and comes iwth a fantastic gurantee, had a little mishap at the airport, and the customer service assistant was very helpful , no hassles, or time delays in repairs just choose your new case and your off!… Read Full Review

Apemonkeyman's Comment

Written on: 09/10/2009

How did the case fail to require replacement? I wouldn't want to buy something that is likely to fail on 1st use, no matter what the customer service is like!

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★★★★★
Tripp - www.tripp.co.uk

“Just received my tripp suitcases ordered on Tuesday...”

Written on: 23/07/2009

Just received my tripp suitcases ordered on Tuesday eve after being let down by another supplier. Just wanted to say really nice quality & that order to delivery time exceptional. Thank you & keep up the good work… Read Full Review

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★★☆☆☆
Tripp - www.tripp.co.uk

“I recently contacted Tripp Luggage Direct to place an...”

Written on: 21/06/2009

I recently contacted Tripp Luggage Direct to place an order as for some reason their website kept freezing. I called more then 20 times to get through, but when I did the customer service advisor stated that they were very busy and had to call me back later on when things quiet down. I was so shocked to hear this, you would of thought a company like Tripp would have more staff to help, not only that, but in this period in life, where money is a problem, and everyone is worried about it, they… Read Full Review

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★★☆☆☆
Tripp - www.tripp.co.uk

“Tripp material is not durable and after the outward...”

Written on: 20/06/2009 by Tripped up (1 review written)

Tripp material is not durable and after the outward bound flight of my recent trip it is useless. Debenhams say it is my fault. The bag was never even the aircraft hold.

Suppose you only get what you pay for. Next time it will Poundland, at least I know what to expect!!… Read Full Review

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★★★★★
Tripp - www.tripp.co.uk

“Tripp 'Raspberry' luggage obviously end of line so...”

Written on: 08/03/2009

Tripp 'Raspberry' luggage obviously end of line so extremely cheap, but colour much nicer than in pictures. Ordered over internet at 08:35 Wednesday, delivered 07:45 Thursday - amazing service. Good points are price, quality, speed of delivery… Read Full Review

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☆☆☆☆☆
Tripp - www.tripp.co.uk

“Lots of choice, but, no service. I am bamboozled by...”

Written on: 15/07/2008

Lots of choice, but, no service. I am bamboozled by the new regulations, asked the assistant and was given no help, very disappointed, shop was 5 floors up and not worth the journey… Read Full Review

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★★★★★
Tripp - www.tripp.co.uk

“The Tripp I went to had a large range of cases. I...”

Written on: 14/05/2008

The Tripp I went to had a large range of cases. I didn't really know what to go for but the assistant really knew what she was talking about.
The service didn't end after I made my purchase though, after I had paid she asked me if I'd like to collect the case later in the day rather than lug it around town. Brilliant… Read Full Review

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★★★★☆
Tripp - www.tripp.co.uk

“Great customer service advisor's and absolutely...”

Written on: 15/04/2008

Great customer service advisor's and absolutely fantastic attitude towards customer service. I purchased a suitcase approximately 4 years ago and one of the wheels came off, I called the call customer service just to see if the company offered repair services and to my amazement I was informed that I could take the product for an inspection to which a decision would be made whether the fault was manufacturing fault or airline damage. I was delighted because the inspection was arranged in less… Read Full Review

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☆☆☆☆☆
Tripp - www.tripp.co.uk

“After waiting a week for delivery promised in 3 days,...”

Written on: 25/03/2008 by mumwond (1 review written)

After waiting a week for delivery promised in 3 days, e-mailed company about non delivery. No answer. Phoned 3 times before actually getting to speak to a person. Asked about non delivery and told that items ordered were out of stock and discontinued. Money would be returned to my account in three days.
I don't know when they would have contacted me and refunded payment if I had not contacted them… Read Full Review

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★★★★★
Tripp - www.tripp.co.uk

“The case I bought was a Tripp Lite medium sized case...”

Written on: 10/07/2005 by stevenumo (1 review written)

The case I bought was a Tripp Lite medium sized case from Tripp Luggage Direct - it is great, it is light and strong, with lots of little features that make life easier when you use the case. I would recommend anyone buys this range as they are underrated, the only watch word is to buy online and save a few pounds… Read Full Review

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