Match.com www.uk.match.com

Match.com www.uk.match.com
★☆☆☆☆
1.3
6.0% of users recommend this
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Latest Reviews

“Rotten”

★☆☆☆☆

written by 484Caldwell on 06/12/2023

Ladies beware; not saying every man on there, but most of the men are just looking for a sexual encounter, been on 2 dates and both of them had one thing on their minds, most conversations end up with inappropriate sexual comments and u end up blocking them, sure there are geniune guys on there too,

Was this review helpful? 0 0

“SAME MATCHES FOR 3 MOMTHS ”

★☆☆☆☆

written by on 11/07/2023

I HAVE BEEN ON MATCH FOR 3 MONTHS NOW AND I KEEP GETTING THE SAME MATCHES REPEATEDLY ONCE THEY HAVE SIGNED YOU UP FOR THE 6 MONTHS THEY HAVE YOU AND YOU CANNOT LEAVE ALTHOUGH UNHAPPY IT IS/WAS A WASTE OF MONEY

Was this review helpful? 0 0

“Hidden payment catch.”

★☆☆☆☆

written by yqAllen1955 on 20/07/2022

WARNING! If you decide to suspend your profile with a view to returning at a later date, you continue paying, even though you are inactive. There is no way out of this. You sign up to a 6 month contract and all 6 monthly payments are taken. I.E, if you suspend your profile after 2 months and then go back 4 months later thinking you still have 4 months to use, WRONG! you have been paying for 4 months for nothing and they will NOT refund you! Basically you pay for 6 months even if you only use the site for 1 month. Also, there does appear to be a lot of fake profiles. I found EHarmony to be a lot better.

Was this review helpful? 1 0

“I thought this was a serious site”

★☆☆☆☆

written by Beckic1974 on 08/09/2021

What a waste of time this is. U specify what your looking for and it just gives you profiles that barely match. Tells you someone's matched with you so u send them a message but as they haven't paid they can't reply. More soul destroying than tinder and I'm stuck paying for this rubbish for 6 months

Was this review helpful? 5 0

“Waste of Money!”

★☆☆☆☆

written by MiJulie1969 on 29/05/2020

Usually I prefer to use free websites, and maybe pay for extras. However, I was serious about finding love, and thought paying for the service might improve my chances. Boy was I wrong! Once I paid the subscription and started using the website, I had rotten luck. I had nothing in common with and no interest in the men who messaged me. One of them seemed really desperate, and I had to block him. Seeing as little interest was coming to me, I thought I'd take the initiative and message a few people myself (something I'm not normally used to or comfortable with). The results were again disappointing. Half the people didn't log on or I was ignored completely. One of them even said something rude (insulting, not sexual). I hope I don't sound arrogant here, but I'm not an unattractive woman. I have my life together and have had much success on other websites since. Hands down, it has to be one of the worst dating sites I've tried. I left without going on a single date and yet, didn't get a refund. The advertisements are false (in my opinion). I've had better luck on free websites.

Was this review helpful? 1 1

“Waste of time”

★☆☆☆☆

written by Danicad326 on 05/10/2019

I think this site needs a good overhaul. Profile photos are disgraceful. Some are using celebrities photos (wrong sex too), and some using naked ones of themselves. These have not been picked up on by managers of the site. Yet a decent one of me and my family was denied. It's a very frustrating site to use. You scroll through and find a profile you like, click to view, then come out of it, and it takes you right back to the beginning..... Aaaaarrrrgggghhhh !!! This company needs training in how to advise genuine seekers how best to portray themselves......because some folks haven't a clue, and are failing miserably, to find love or friendship.

Was this review helpful? 2 0

“Avoid at all costs!”

★☆☆☆☆

written by Joey279 on 29/05/2019

Do NOT join. I signed up on a 6 month plan, logged in and was able to use the site for a few hours, then Match just logged me out with no way to get back in. Password reset facility is a work of fiction, nothing happens. Tried calling their customer services and all you get is a few seconds of music and cut-off. I'm guessing email support is only available once you've logged in. As I couldn't login into my account, I was unable to cancel my subscription, ask for a refund or cancel the recurring payment due in 6 months time. The good news is that, as I paid by credit card, I managed to use Section 75 of the Consumer Credit Act here in the UK to push my bank to get my money back. Like most banks, they were reluctant at first, but the law is on the consumers side. Also, the Financial Conduct Authority (FCA) here in the UK states that:IT IS YOUR RIGHT TO CANCEL CONTINUOUS PAYMENT AUTHORITIES DIRECTLY WITH YOUR CARD ISSUER. In other words, your bank must place a block on any subsequent recurring card payments. The moral of all this? Simple, stay well clear of Match.com completely.

Was this review helpful? 2 0

“Expensive and hopeless”

★☆☆☆☆

written by LucyHat on 09/05/2019

Be careful about handing your debit card details to match.com. They will renew your account without warning. I joined because they run events, but there were very few events listed and none were anywhere near where I live. The whole thing has been a waste of time and money

Was this review helpful? 5 0

“Full of Phonies !!!!”

★☆☆☆☆

written by Hawkinsuk455 on 06/05/2018

Really would not recommend this site to anyone. Several gangs trawl the site looking for vulnerable women. You'll come across a several different photos of a handsome guy, all with different profile names/ages & where they live. The number of times I reported it ....!!!! Eventually after a few weeks, I received an e mail, saying they apologised for any distress it had caused me & that they take members safety at the forefront, and so had closed down the account. A week later, hello I recognise that face, they're back again, and so on. Most of the guys on there claim they want a long term relationship, but if you start 'chatting' it soon becomes apparent that's not what they are after. If they ask you to come off the site & talk via whatsapp/hangouts/skype or email its so they can send & receive revealing photos, so beware. In the beginning I was very naive, I now what to look for. Once membership ends I will not be renewing, if I can stop the automatic renewal, that's another story !!! Good luck & stay safe

Was this review helpful? 7 0

“Don't trust them with your payment details”

★☆☆☆☆

written by traceywaller on 15/02/2018

Cancelled my subscription with Match.com but they took £119.94 from my Paypal account despite this. Match claim they don't have any record of the cancellation and don't have any issues with their cancellation process but if you look at other reviews I'm only one of many who have had this issue. When your not happy with their customer service Match tell you to contact the Ombudsman but when you do they tell you that Match don't engage with them so there is nothing they can do. The site itself is ok but you regularly don't get notifications of messages so it's difficult to actually talk to people through the site anyway. Don't trust this company. They're a joke

Allenbriggs's Response to traceywaller's Review

Written on: 15/02/2018

Hi you should take them to to the small claims court you will win,Don't let them get away with it.Anyone else should go to the bank or phone them to cancel the NEXT payment as soon as possible This company is obviously using tactics to maximize profits You have been WARNED..
You can always renew if you want but getting your money back is made as hard as they can make it.
They should send a email to warn about renewals but that won't happen will it.

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Was this review helpful? 1 0

“fictitious profiles and winks”

★☆☆☆☆

written by Mckinley83 on 11/02/2018

This company needs to get a grip of its staff i was a member but after the first week canceled.I signed up to look around and was flooded with winks and favorites even messages,so i joined then i realized there where no messages only winks from fictitious profiles i now get winks every day .When i check for them on site they are not there.I have wrote this honest review to warn people to avoid this company.

Was this review helpful? 1 0

“I had paid for a subscription as i thought it would be...”

★☆☆☆☆

written by CJB5140 on 10/01/2018

I had paid for a subscription as i thought it would be a decent site. How wrong i was. Everything is open to you once you pay the extortionate fees. However the free look around is just that, a look. You can't do anything. You can't see who's viewed you, you can't see who winked at you and the most crucial part of a dating site, the messages, you can't read or reply to them unless you pay the fee. The minimum of which is £60 over 6 months paid in one go or £20 per month. During the free look, you get views and messages and winks but when you decide to pay, like I did the second time (I know, sucker right) those messages convienently disappear. When you get winked at, you get a notification telling you who winked, so you go in and search for said person but they've been hidden from you so you can't see them, meaning you need to pay if you want to see who it was. You can't leave a negative review on the site as the email system isn't configured to receive emails. How convienent. The automatic renewal process can't be cancelled through the site. Even though it confirms you've cancelled the renewal, it will take a further charge from you. When you contact them about it, you don't get a reply from "customer service" which by the way is amongst the worst I've had to deal with. You will need to go through your bank or PayPal for a refund. I posted on my profile, after getting a message I couldn't read, that I could be found on another dating site that's free to message as I no longer used match.com, my entire profile description was deleted from the site, a description I spent a lot of time trying to get right, despite me not breaching their terms and conditions. Please DO NOT SIGN UP to it. If I could give it a zero I would. It has several 5* ratings on Google play, that are without any type of review. Imo they've been submitted by people or persons working for match as any negative review has lots of reasons why they've been given. I would not be surprised if at some time in the future this site is investigated by the ombudsman.

Was this review helpful? 4 0

“Do not give them your money”

★☆☆☆☆

written by apWilliamson45 on 13/11/2017

I joined Match after being single a long time and should never had bothered. I never had 1 date and only met 1 nice man but never met as we weren't compatible. I met 1 guy who I thought at first was nice but turned out really wierd I can only surmise he was a bad man , be careful you don't give any personal information. Anyway my 6 month contract came to an end and I didn't agree to another 6 months so when I went on my online banking and saw they'd taken £89.94 from my account I was foaming. I emailed them and was told I wasn't getting it back so I emailed again saying I was taking it further they emailed back to say no you're not getting it back !! So next day I went to my bank and told them the story, they were very good and gave me my money back and are now pur suing it. Please please don't let them take your money take it further they have no right to take from you, my bank put a block on them too so they can't take from me again. Please do not join this horrible site !!

Hugoes's Comment

Written on: 04/10/2020

I used this site and i subscribed to 3 months, but due to unforeseen circumstances I suspended my account at the end of June, which I thought meant temporarily disable it... No! match carried on taking money out of my account for two months.
When I emailed them they said because i had taken out 3 months subscription the automatic renewal keeps taking money out, even if you suspended the account.
Not happy!!!

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Was this review helpful? 5 0

“Not worth a light”

★☆☆☆☆

written by GenesisBoyd on 25/09/2017

I cant believe I have spent my money on this rubbish site.

Was this review helpful? 2 0

“very difficult to use ”

★☆☆☆☆

written by Rees379 on 22/09/2017

been on the site for a couple of weeks already have had 3 men on their targeting women obviously who they think have money, making out they are the best man in the world for them. they ask for your email but don't want to speak until they are outed then we realise we have been wasting our time with yet another man then we dnt trust any of them. also to make any complaint of block is not easy. the whole site is bad in so many ways they also do lots of advertising and try to lure you into paying more for other options on the site. I would never recommend this site

Was this review helpful? 3 0

“The worst website ”

★☆☆☆☆

written by NikolasMead307 on 27/08/2017

I have a full membership and the website has made me unable to read my messages. I received a message from someone that I replied, he sent message back but the website is not letting me read it. They have sent me an email saying that I have the message but when I open the message is not there and and they don't give me option to search the person by the name. I also received a second message but tried to open same thing happen. I tried to contact them but they also don't provide a contact. How can I report them? Does anyone knows? Thank you

Was this review helpful? 3 0

“I signed up to match on a 3 month subscription and...”

★☆☆☆☆

written by MaleahLewis-Alt on 17/08/2017

I signed up to match on a 3 month subscription and then cancelled the auto-renew the next day as i had read so many people complain about Match just taking money from their account. Match sent me an email to confirm that i had cancelled the auto-renewal, however three months later they just took another £83. Their web site doesnt provide any contact details to contact them and the help section relating to cancelling your auto-renewal doesnt even work !!  Fortunately my bank has refunded the money and i'm waiting to hear from Match !! Avoid this site at all costs !

Was this review helpful? 3 0

“Don't waste your money”

★☆☆☆☆

written by Wendy1988 on 09/08/2017

Match dating site is not what it pretends to be it will send you matches from people not in your age range and you will certainly not be in theirs. I have been sent 'matches' for people looking for a lady aged between 35-45, 10 years different to my age. They also sent me matches who live at the other end of the country. If your subscription runs out you will have at 60+ people 'looking' per day at your profile but when you pay again those 60+ people are often doubled up.  I hope it will be investigated properly very soon. It is also full of dubious profiles of people looking for passports or to take your money. I have been unable to use some of the correct words to describe this site as I could not publish this review with them in it. None of the words were offensive in anyway.

Was this review helpful? 2 0

“Avoid at all costs!”

★☆☆☆☆

written by Lottee on 19/07/2017

When is Match.com actually going to be held accountable for its fraudulent ways and deception of hardworking people who are searching for a partner? After suffering the same as many members previously who have had money taken despite cancelling, I decided to give it another try last month. I invested a lot of time in my profile as well as searches. I became suspicious when my searches were revealing very few results and my profile was viewed only 3-5 times per day. I asked a friend (and fellow member) to check if my profile was appearing in searches. It wasn't. I realised it was a complete waste of time and money so I cancelled my renewal. Following the expiry of my paid membership on Sunday, my profile was viewed over 500 times in the space of 2 days and I have received countless messages, winks etc that, of course, I can no longer see until I re-subscribe and pay again. I realised that my profile had been kept hidden from all but a handful of members and vice versa as a ploy to extract yet more money from me. How on earth can this company be operating without being prosecuted? Match has no morals or conscience and I think it's time they were held to account.

Was this review helpful? 3 0

“worst one”

★☆☆☆☆

written by Kendalla159 on 24/06/2017

location is miles out and no help page to get in touch with any one. If you press help form these it tells you to log in and when you do NOTHING,just the normal page but no help page

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