Great car. Friendly and efficient service.

Easy, good value for money service.

Very helpful agent at Avis/Budget desk observed that the booked car would not carry all our luggage and pram so offered an upgrade. Car hire desk is outside Arrival Terminal walkway partially covered about 100metres. The car pickup is then another 75 metres away. This proved a little challenging with a pram in very Windy/rainy weather. Child seat requested was not in the pickup office so there was a delay on delivery (about 10 minutes )before we could fit in car and get baby out of rain. Staff were helpful to get us on our way. On Return, time pressure meant I had to drop car off without refuelling. Expected a high cost of petrol and was charged £40 for 121 miles travelled. I did not expect a further £40 location surcharge for refuelling services. So it really is best to fill the car up yourself.

Courtesy bus was at the airport waiting. Car was clean inside and outside. Car was ready for me. Return was as efficient.

Extra charges at pick up desk, number could not be reached for pick up from airport. The rental place is not in the airport. Long wait at pick up and drop off.

Holiday Autos were easy to deal with and gave me a good price.

The booking process was simple and we experienced no problems

Holiday autos are great ...... The car company I hired from uses an app, so there are no queues at the airport. It was clunky, but it was better than a 30-minute wait. Drop off smoothly, but the app instructions and what happened were not correlated. They need to smooth out the real-life and App experience/journey.

Fast and perfekt service, the car was exelent

I've been using Holiday Autos for years now, very satisfied with the service. Every time I check pricing elsewhere I find that Holiday Autos will beat it. Customer service is also excellent. Never had an issue with booking or the service.

Booked a Toyota Kluger for one way trip Newcastle NSW to Airlie Beach. Car collection was easy and car exactly as booked. One way trip so quite pricey but a really good way to see the country. Stayed in motels and enjoyed the road trip

Car was hired through holiday autos website which is easy and clear to use. Car was through Klass Wagen in Faro. Picked up closer to the terminal than most offsite operators. We were given a choice of vehicle, all of which were clean and tidy. Staff were efficient, personable and easy to understand. Car return could not have been easier with almost immediate drop off at the airport. Small company experience was excellent!

amazing staff i only rent from here due to the staff at the check in - they are so friendly and efficient. maybe the company could offer an annual zero excess option so i dont have to purchase it everytime and also why do the poor staff have to input my details every single time- surely in 2024 there has to be a way to create a profile and retain it in like with GDPR etc

Good value. Easy booking.

servive was appauling, acr was filthy, got duped into taking out more insurance etc etc

The booking was an easy process and I had very good communication via emails

Good car, great service

A fantastic little car. Efficient and kind staff. I would certainly use Alamo again. The whole hiring experience was easy and efficient. Thank you Alamo team. I will be recommending Alamo to friends.