RentalCars.com Reviews - www.rentalcars.com

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“more info needed at booking”

Written on: 14/05/2015 by Rufus9 (1 review written)

Did reserve, but would be happier if a) confirmation of driver's age OK (I'm 75) was provided at booking; also b)the price of the mandatory insurance (I know it's a ripoff as I'm covered by my platinum credit card, but I also know it's unavoidable) Tx!… Read Full Review

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“Screwed by the fine print”

Written on: 14/05/2015

So the price you get quoted in rentalcars.com includes their insurance, which can cover you for excesses charged by the actual rental company if you damage the car. You still have to pay the rental company, then make a claim to rentalcars.com to get this back. The thing is, if you want serious insurance, the kind that means you don't have to worry that you might get a chip in your windscreen or something, you need to get this from the car rental company, which means you end up paying for… Read Full Review

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“Great and friendly service”

Written on: 14/05/2015

Came across rentalcars.com by chance, it has been a pleasurable and easy experience to book a car with them. The choice of cars are plenty with very knowledgeable staff to take and answer all of your enquiries. I would highly recommend to anyone thinking of booking a car and even use again when I am booking a car for myself. Thank You… Read Full Review

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“Great company, great car !”

Written on: 14/05/2015 by 66cas99 (1 review written)

It was very easy to book and easy to pick up the car at the airport. Although the car was manual, it had many properties of an automatic, which, to start with, was a little confusing, but I soon got used to it. (although the parking brake/auto brake was confusing to the end !) The drop off was equally easy and it was a comfortable drive… Read Full Review

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“Great choice of deals ”

Written on: 14/05/2015 by mikjp (1 review written)

They Offer a great choice of Rental companies to choose from… Read Full Review

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“No stress”

Written on: 14/05/2015 by JennyFallon (1 review written)

The whole process was simple and straight forward from the online reservation to dropping the car off at the airport before our return home. All the staff we dealt with were friendly and helpful, the car was good quality and clean inside and out. The rental price included a GPS and full tank of petrol which took away a great deal of stress and enabled us to concentrate on enjoying our holiday. We would not hesitate to use RentalCars.com again. in fact we are already planning our next trip!… Read Full Review

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“Perfect service”

Written on: 14/05/2015 by amiksys (1 review written)

I rented a car from Sixt during my stay in Sicily. The rent service was smooth, you sign an agreement and get keys of your car in airport terminal and then you have to go 300 m to car parking to take a car. Most of the cars in parking are looks new and fresh and the same was the car I rented (~5000km). Car return is easy and clear as well. You leave a car in parking and return keys in terminal. I can recommend their services - it's good value for money… Read Full Review

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“Great car hire”

Written on: 14/05/2015 by suzytreloar (1 review written)

Could not fault the whole process from pickup to drop off Car ran like a dream and easy pickup and drop off Highly recommended… Read Full Review

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“Call center terrible”

Written on: 14/05/2015 by Ashantic10 (1 review written)

Calling the call center for the second time in a week and the lines were busy each time for more than 20 minutes and then the line just got cut. Not impressed at all. The amount they deducted was half more than the amount shown on the internet, when I amend the booking they don't tell you how they will refund you and if they will refund you!… Read Full Review

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“Excelent customer service”

Written on: 13/05/2015 by Bruce291 (1 review written)

This was my second booking using the services of Rentalcars.com in less than two months. This time during the booking process I overlooked a detail on the web page which affected the final price. Unfortunately I noticed it only after I had already submitted my credit card details. Unhappy I tried to cancel the complete booking via the website. Minutes later I received an email from the company rightly guessing the reason for my cancelation attempt and an offer to revert the paid already price… Read Full Review

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“Rental Cars”

Written on: 13/05/2015 by Swilkinson62 (1 review written)

The booking process was very easy and offered a selection of rental car suppliers and models to compare The communication between Rental Cars and the provider was excellent, and all i needed to do was hand the voucher over to the actual provider. It is of benefit if you read the details to understand about deposits / insurance / identification required etc. All the information is there for you from Rental Cars, and it will save time if you have all the information prepared in advance Quick… Read Full Review

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“Very Good Idea”

Written on: 13/05/2015 by GreenDparty (1 review written)

after reading several reviews around our hotel location for the F1 we decided car rental would be the best option and what a good idea it was ! very easy process, booking online very easy, transfers from the airport to the site .. all details explained very well by the friendly staff .. only issue is a long wait to book in if a busy time of the day (we didn't experience too long a wait but at 15:00 the queue was long) .. would definitely recommend and use again… Read Full Review

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“Good service!”

Written on: 13/05/2015 by MacKenzieqw310 (1 review written)

They have solved my problem on the phone with a short amount of time… Read Full Review

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“Surprising”

Written on: 13/05/2015 by pobrando (1 review written)

I book a lot of travel for my wife and I, and I've used a lot of websites. I had never heard of rentalcars.com, but I am REALLY glad I found them. Renting cars, if I truly want to compare prices to the cars (not "category"), it has always been incredibly cumbersome. Rentalcars.com is unbelievably easy. In other situations I have devoted the better part of an hour to figure out what's available and at what price. With rentalcars.com it literally took less than 3 minutes. I NEVER write… Read Full Review

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“Good customer service, received what I ordered.”

Written on: 12/05/2015 by carmiswissa (1 review written)

Good customer service, received what I ordered. Website easy to use, everything was explained In an adequate manner. Vehicle in very good condition, and no nasty surprises what so ever. I will most likely be using them again and recommend them to my friends. The only disappointment was the long queue to receive the car at the airport but I suspect that much of it was due to the fact that it was Friday afternoon in Israel and the Sabbath was approaching… Read Full Review

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“Great customer service!”

Written on: 12/05/2015 by Sharona22 (1 review written)

Easy to book and great prices. Everything went well until we arrived abroad and were told - by the car hire people - that our insurance booked through RentalCars.com was invalid and we would be unable to drive away without taking out their insurance - at a greatly inflated price! We felt we had no option but to pay at the time but I contacted RentalCars.com on my return and they assured me this was NOT the case and that I had, effectively, been 'scammed.' Be warned! RentalCars.com advised me… Read Full Review

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“My Little Car :<(”

Written on: 12/05/2015 by missmg (1 review written)

Absolutely loved the car - the staff were extremely helpful. We had requested a sat-nav and they helped us set it up, would use them again...great set up. Thank you  :>)… Read Full Review

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“Easy rental process”

Written on: 12/05/2015 by bigglesmother (1 review written)

I phoned to check a few points about car rental in the USA & received honest & helpful answers from a friendly staff member. He then offered a small discount on the internet price so I booked the car rental straight away. The collection of the car was straight-forward, as was the return process… Read Full Review

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“Freindly, efficient, good value”

Written on: 12/05/2015 by LeslieWilliams (1 review written)

The staff of rental cars are friendly, efficient. I had a query and within an instant after sending an email my queries and fears were addressed. Very good value for money. I will recommend rental cars to anyone who wants to rent a car. They will help you get the right car for your needs… Read Full Review

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“Great value for money”

Written on: 12/05/2015 by boTrujillo498 (1 review written)

Nice car with great comfort and strong engine… Read Full Review

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