RentalCars.com Reviews - www.rentalcars.com

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“Fantastic service !”

Written on: 17/11/2016 by Petersonfa160 (1 review written)

Very satisfied with all over service we received… Read Full Review

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“Good service and a pleasant experience”

Written on: 17/11/2016

I have used RentalCars.Com before, but this was the best experience so far. I used Global/Buchbinder for the first time and was pleasantly surprised by the staff, cleanliness of the car and the overall service. They did not try to oversell all the extras as is the case with some of the other car rental companies. I will certainly use them again… Read Full Review

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“Very good”

Written on: 17/11/2016 by Saunders155 (1 review written)

Rentalcars.com has a friendly, easy to use, interface and lots of offers searchable in different and practical ways. I couldn't get from the rent-a-car operators so good prices as I usually get from retalcars.com. Definitely, if you are going to rent a car, you have, at least, to take a look at rentalcars.com. I have used this company several times and so far have no reason to complaint… Read Full Review

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“Good experienced ”

Written on: 17/11/2016 by 306Christie (1 review written)

The booking of a car via Rentalcars was easy and efficient, having selected Sixt -Rent a Car, their staff at Ben Gurion Airport- Israel were very helpful and efficient both at the collection and return points. The car was clean, well looked after and a pleasure to drive… Read Full Review

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“Quick and efficient.”

Written on: 17/11/2016 by DeonGriffin-Alt (1 review written)

Everything went smoothly from booking the car, to picking it u,p to dropping it off again. Staff were friendly and helpful… Read Full Review

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“dont buy insurance from them”

Written on: 17/11/2016 by gnPatterson105 (1 review written)

They has showed me that car is fully protected and had given the total amount, but while renting a car in Brisbane airport they stated you are covered with third party and you have to claim for the excess which you paid to the car hire as $4400 and work out refund with rental cars.com.... What is it all???? if you cant cover us through supplier of the car then why your web portal gives fraudulent insurance details..... will never book again and warning all other not to book through… Read Full Review

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“Car rental”

Written on: 17/11/2016 by Jamar410 (1 review written)

I have used this company many times over the past few years. Any of the car rental sites I have used through them have been very good. I am happy to recommend them to anyone. Cars are always less than 2 years old, clean and in very good condition… Read Full Review

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“Rental Cars ”

Written on: 17/11/2016 by Christie68 (1 review written)

Rental cars website, fast, accurate, excellent search engine and great value for money. Personal communication is fast and efficient when required. However, this is clouded by the hire car company outlets inability to cope with queues or large influxes of passengers often causing lengthy delays in major airports at times of peak travel. Additionally, the website does not tell you of "In Country" deposit requirements, these differ greatly country to country, for example, I booked a car in… Read Full Review

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“efficient helpful- good choice of rental companies”

Written on: 17/11/2016 by McCann274 (1 review written)

clear website, efficient service, good choice of rental services - good rates… Read Full Review

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“helpfulness from the counter staff is what I'm...”

Written on: 17/11/2016 by 168Daniel (1 review written)

helpfulness from the counter staff is what I'm appreciate, insurance cost very good compare to other companies… Read Full Review

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“go for it”

Written on: 16/11/2016

Car was from Thrifty Car hire , great car which was almost new. Check in guy was briliant and whole process was done in ten minutes, admittedly it was the end of October. Would recomend give these guys a try if you are unsure who to use when hiring a car… Read Full Review

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“Great Deal”

Written on: 16/11/2016 by BarrettWelsh164 (1 review written)

Booked online and got an excellent price with Thrifty. When I arrived to pick up the car, I discovered that it was actually through Hertz. Got an upgraded car at a fantastic price. If I had booked direct with Hertz for the car I got, it would have cost me three times the price. A great deal… Read Full Review

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“Pay Extra for Flight#”

Written on: 16/11/2016 by lennartborg (1 review written)

I recived a email from you saying that I should inform you of my flight number. When doing so it says that I have to pay extra for changing my booking. I tryed 4/5 times to ad on my flight# but did not sucseed at first. It bothers me that I should pay for a change when all I am doing is making it easy for you guys to know when i arrive and don't need a person stand and wait for me. Please expalin to me if I have missunderstood. If so I will rate you very high for overall it was easy to book and… Read Full Review

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“They give good deals on cars that are not available ”

Written on: 15/11/2016 by harleystar96 (1 review written)

I saw a deal for a Dodge Avenger on Rental cars .com and went with them because I like the Dodge. They took the balance out of my account and THEN told me they had changed the car to a family saloon not what I wanted at all. I got nowhere with customer service when I rang them and was told I would be charged £40 if I cancelled the contract (6 days before we flew out). When I arrived in the US and asked the Dollar agent why our choice of car had been changed they said that the Dodge had not… Read Full Review

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“Great booking and service”

Written on: 14/11/2016 by AnnabelNZ (1 review written)

Had a whirlwind 3 days in the UK and needed an uncomplicated rental car service. Booked on -line from NZ so not sure what to expect. Picked up in Luton and dropped off at Heathrow. All went extremely well and the counter staff member at Luton was excellent (hope she wins the monthly competition - well deserved). It was a lovely friendly start to our trip which went very smoothly. The GPS became our best friend very quickly!… Read Full Review

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“Good value for the money”

Written on: 11/11/2016 by No1beeman (1 review written)

Nearly all Dollar staff were very helpful and accommodating, despite somewhat complicated arrangements: the second driver needed to be changed half way through a month long hire period. The car was an upgrade, since the ordered model, category "B" was unavailable. The car was ok, never needed any attention through out its 4500 miles covered during the hire period. Would gladly hired again from the same company… Read Full Review

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“Recommended”

Written on: 11/11/2016 by Glass135 (1 review written)

I usually chose car rental from the usual suspects. RentalCars found me a supplier I hadn't heard of (InterRent) who were very good value and shared an office with Europcar - so were very easy to find. Also Europcar had quite a long queue and InterRent had none! InterRent themselves gave very good service, good car etc. RentalCars communications were good: confirmations, reminders etc. Recommended… Read Full Review

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“Leeds Bradford airport ”

Written on: 11/11/2016 by MRM1958 (1 review written)

Pick up is not clear as it says collection is in terminal but in fact it is by shuttle bus. Company please take note and amend your website. Pickup from then was good and vehicle was fine. The full to full policy is great but we were persuaded to let them fill it when we returned car. The diesel may have been cheaper that at the pump but the fuelling charge really is a kicker. Had we known about this we would not have entertained it. Otherwise it was good value and pretty efficient… Read Full Review

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“Your site sucks”

Written on: 10/11/2016 by Deon99 (1 review written)

Your site sucks! I wanted to change the place, from London Gatwick to Heathrow and I had to try more than 10 times. A blank page appeared several times with no prompt to do something. The back arrow does not work. If you click on that you lose everything and you have to type everything again. The translated (to Greek) page says "press reserve" but there is no such button; I pressed "my reservation" (which was the closest to that) and I lost everything. Then I had to do all that typing from the… Read Full Review

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“Watch out for extras”

Written on: 09/11/2016 by teen4321 (1 review written)

After paying £145 for a weeks hire we found that we had to pay to pay an additional £42.67 for another driver. This could very easily been added at the time of booking so as not to be hit by the extra cost upon returning home. We hired a Sat Nav for the week at a cost of £53 only to find it was not very reliable. When we mentioned this to a member of staff we were informed that they needed updating. We did not get the car we originally booked,Vauxhall Astra, we were given a Seat Leon which… Read Full Review

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