RentalCars.com Reviews - www.rentalcars.com

★★★★☆
4.0 / 5
22576
85.2% of users recommend this
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“Beware”

Written on: 24/06/2015

Having booked with this company as the price appeared competitive I immediately cancelled when the paperwork/voucher was sent. I paid additional monies for "Full Protection" only to discovery that I would still be viable to excessive fees if involved in a claim. I immediately cancelled as it was free cancellation after 10 minutes. Three days later a payment was taken from my account. One week later after having not received a refund I called to enquire why. Still haven't received a refund… Read Full Review

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“easy fast and reliable”

Written on: 24/06/2015 by AngeliqueMcKnight119 (1 review written)

Making a reservation via your site is easy fast and reliable. I made different reservations for different periods in different cities. I took different companies (always trying to find the best deal). I did not directly receive a confirmation per mail with the prepaid voucher, so I called the help desk, talked to a friendly and helpfull agent, she was great, a real pleasure to have a mail issue and had to call your desk, with other companies it most of the time a nightmare, not with you guys… Read Full Review

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“Gold Car Hire Gran Canaria 7 Seater Hire Caddy Maxi”

Written on: 24/06/2015 by Diazlc138 (1 review written)

Upon arrival at the airport later than expected due to delayed flight (10:30pm) I was worried that there would not be any staff at hire desk. However the two staff there were excellent and we had completed all paperwork in just over 10 minutes. The car we received was in the same group hire but a different model which initially worried me. We needed a 7 seater with luggage room. However the caddy maxi we had instead of the Touran was an excellent vehicle and better than the Touran in my… Read Full Review

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“Best Car Hire in Brisbane”

Written on: 24/06/2015 by JohnL05 (1 review written)

Simply the best car hire experience I have ever had. Everything from the ease of check in, through to the mint condition of the car. The staff could not have been more helpful or friendly. The car was exactly as advertised and was near new. A bonus was how fuel economical it was too. Upon return we had a different staff member who was equally as helpful as the first, and the bus to the airport was waiting for us - so we made it in plenty of time to spare. I will only ever use these guys again… Read Full Review

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“Great Hire Company”

Written on: 24/06/2015 by Aryannal124 (1 review written)

This is a very easy to find Company when you leave plane. All was in order, nothing we did not expect with form filling etc. Easy to find car. Car was what we had ordered, very clean and in excellent condition throughout. Vehicle was full of fuel and returned the same. Very helpful and courteous staff, would always hire from this Company as excellent value for money… Read Full Review

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“Great Fiat 500”

Written on: 24/06/2015 by Elianaf455 (1 review written)

We rented a Fiat 500 for 4 days to visit Sardinia. Car was great and services like wise. We got the car in 10 minutes with all the papers completed. Had no issue during our stay. Money blocked on card were release after 2 days. Car could have been a little cleaner but overall everything was ok… Read Full Review

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“Mrs”

Written on: 24/06/2015

I was overall very satisfied with the company but a bit disappointed with the agents services. Its will look more professional for the agent to come to the car park with the customer to inspect the car when picking up the car and dropping off the car. I have been given a brand new car which I haven received any instruction of how its operate, I did spend 30mn in the car park searching how to operate the car and when I drop off the car no one come with me to check the car. To protect myself I… Read Full Review

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“GREAT EXPECTATIONS ”

Written on: 24/06/2015

Renting a car through Rental cars was a great experience The staff was friendly and efficient. The person that inspected the car with me pointed out every single scratch and other damages - this is what I expect of a car rental company. I can recommend Rental Cars and will make use of them in future again… Read Full Review

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“Good quality cars from reputable carhire companies”

Written on: 24/06/2015

We have hired cars through RentalCars.com several times now both in the UK and abroad and the quality of cars has been great. The ability to choose a car from a reputable car hire company gives assurance that the vehicle you are using will be the most up-to-date models, they will be in excellent condition and at a very good price. The star rating of the car and the carhire company is very useful when deciding on the vehicle/supplier and we have never had any problems with either. Will use… Read Full Review

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“Efficient, great value.”

Written on: 24/06/2015 by Saniyao340 (1 review written)

My Alamo experience was seamless and very efficient. Ten minutes to pick and three minutes to drop off, all with friendly and efficient service… Read Full Review

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“Best value”

Written on: 24/06/2015

From the time my booking was made, the service was extremely professional. The personnel at the front desk were very efficient and friendly and no time was wasted from the time of pickup to the time Idropped of the vehicle. Well Done!… Read Full Review

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“TOTAL RIP-OFF ! - BOOK DIRECTLY WITH CAR RENTAL...”

Written on: 23/06/2015

1. Quoted prices were for limited mileage (250km per day) unlike car rental companies, which normally quote unlimited mileage charge. 2. Default extra insurance cost was almost double that offered by the car rental company, and is a retrospective claim rather than immediate cover given by the rental company… Read Full Review

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“value for money with good service”

Written on: 23/06/2015 by laurence2 (1 review written)

on arrival at hire desk staff were very polite gave use all the information and marked the paper work so that we new the fuel type and all other required info, great service would use again… Read Full Review

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“Good car rental”

Written on: 23/06/2015 by PJES (1 review written)

We were given an upgrade without asking. We had a Toyota Yaris. It was practically new and looked in great condition. It was large enough for the two of us and we could put all our luggage in comfortably. It was reliable, drove well and was very economical. It was a pleasure to drive… Read Full Review

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“Simple, low cost, friendly car hire”

Written on: 23/06/2015 by JDBoy (1 review written)

Rental cars offers a great range of car hire firms at Palma. I selected Atesa for the 2nd year running and they were just as professional and friendly this time round, very competitive. Can't fault them. Desk at the airport, collect the car outside in the multi-storey car park on the ground floor right at the entrance - couldn't be easier. Full-to-full fuel option - petrol station just outside the airport as you approach it… Read Full Review

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“lancia”

Written on: 23/06/2015 by florist36 (1 review written)

booked a polo but got a lancia ypsilion found it a tad small but fine apart from that .....tip fill up before you leave your hotel then just top up near to the hire return ...they are not as cheap as they claim .....also if you know Portugal use the 125 road and not the 22 motorway it often takes you well out of your way so what you save on time you lose because it is loads further .....enjoy your holiday they are a lovely people… Read Full Review

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“Fast, Efficient and Reliable”

Written on: 23/06/2015 by daveandbev64 (1 review written)

Very fast and efficient service from staff when picking up the car, great location offering excellent value for money. Would most certainly use again and would recommend this company to both family and friends. Everything was as described in the booking for car size comparison Only down side which has nothing to do with the company, but as my return was early in the morning and my journey ended lateish the evening before you cannot find anywhere near that is open to return the car fully… Read Full Review

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“Good value, easy booking”

Written on: 23/06/2015 by jvMcClanahan384 (1 review written)

I was pleased with the choice of rental options. I was pleased with the prices and the offer of the collision damage insurance. The mobile app was helpful. I was able to rent a good clean economy car for a very fair price. The website provided a clear price breakdown and the price was the same as the estimate at the end of the rental period. Overall very pleased with this service and would definitely use it again… Read Full Review

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“gen easy renting”

Written on: 23/06/2015 by Shelby440 (1 review written)

i always use rentalcars and i travelling a lot… Read Full Review

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“Always check the finer details”

Written on: 23/06/2015 by SophiaKlein70 (1 review written)

Overall, friendly, and very helpful. If you are new to renting a car then you will not be aware of the relevant questions. In this respect it would have been very helpful if the hidden pitfalls are pointed out. For instance Excess waiver etcetera. It can be an expensive learning curve once you arrive at the rental desk… Read Full Review

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