RentalCars.com Reviews - www.rentalcars.com

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“Untruthful rip off”

Written on: 25/07/2014 by HandsOn1 (1 review written)

Rentalcars.com does not appear on credit card statement as indicated. Instead travejigsaw ltd appears AND you are charged R18.81 that you were not told about!… Read Full Review

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“Thrifty at Kona”

Written on: 25/07/2014 by Alan210 (1 review written)

The staff at Thrifty at Kona Airport are pleasant and efficient. I have rented cars with them several times and the standard is always the same… Read Full Review

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“excellant value”

Written on: 25/07/2014 by aussie_wanderers (1 review written)

The car was excellant and gave no trouble in our travels. There was no trouble in taking delivery or returning vehicle. The staff were were efficient and friendly… Read Full Review

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“Fast, efficient and Value for Money”

Written on: 25/07/2014 by euCantuItalian86 (1 review written)

I have used rentalcars.com on numerous occasions over the last few years and have never been disappointed. The efficiency of the staff is second to none and it is easy to use their website to arrange car rental both in this country and abroad… Read Full Review

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“My Rental Car.”

Written on: 25/07/2014 by MiraPatterson329 (1 review written)

This seems like a good deal. I have not used the car yet, nor have I had any personal dealings with Thrifty. If all goes as well as it has so far, it will be fine… Read Full Review

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“The staff and the car were very good. At our next trip...”

Written on: 25/07/2014 by Elisai335 (1 review written)

The staff and the car were very good. At our next trip we will use it again… Read Full Review

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“Rental Car Reservation par excelence”

Written on: 25/07/2014 by Harrispf247 (1 review written)

At every step, the instructions were clear and moved swiftly and correctly. One of the best web-booking I have experienced. The prices were transparent and the associated perks were clearly stated… Read Full Review

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“The less said the better!!!”

Written on: 24/07/2014 by Yatestb269 (1 review written)

No, seriously, the less I say the better it will be for this company to stay in business and that is all I can say under legal advice… Read Full Review

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“Best rental service I have ever used”

Written on: 24/07/2014

All staff were extremely helpful. The car was immaculate and a pleasure to drive… Read Full Review

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“Excellent”

Written on: 24/07/2014 by LilyanaHuber24 (1 review written)

Very easy and quick reservation system. First class. Takes the frustration out of making travel plans… Read Full Review

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“How to calm a car rental virgin!!”

Written on: 24/07/2014 by AliRose (1 review written)

I arrived at the Hertz desk at Leeds Bradford airport with quite frankly my underwear in knots BECAUSE I have never driven a hire car in England in my life. The lady at the desk was so helpful when I declared my trepidation of the journey. In no time at all a car was allocated to myself complete with sat nav. The car was gorgeous and to my delight Justin in the pick up area set the sat nav for me. I can honestly say I have never encountered such professional, friendly people. I will have no… Read Full Review

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“dont waste your time and money on this”

Written on: 24/07/2014 by dpassipieri (1 review written)

First they charged me twice for the same car. Then, I had problems when I was taking the car from Thrifty and they would not help to support it. I used rentalcars.com just because the price already included insurance, but when I got to thrifty, they would not accept it, and I had to pay insurance again. I could not cancel because I had already prepaid for the car and rentalcars would not reimburse me. NEVER AGAIN, Rentalcars.com. I will will always make sure everyone I know does not rent from… Read Full Review

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“Satisfaction with process”

Written on: 24/07/2014 by Adakendall (1 review written)

I found overall service to be good, including speaking directly to customer service rep., courtesy at the counter on collection and very quick response time on return… Read Full Review

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“Well Done Budget”

Written on: 24/07/2014 by docrobgar (1 review written)

My Car was upgraded and included my preference for Ful/full fuel policy, it was clean and in perfect condition and the the staff at the airport were all very helpfull. Definately a recommend from me. Above all the deal I had was of good value… Read Full Review

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“Be absolutely clear as to what you want to rent...”

Written on: 24/07/2014 by Ononokajibwa (1 review written)

We just returned from a holiday in Ireland. Prior to our arrival, I booked what I thought was a VW SHARAN, which is the equivalent of a smaller North American mini-van. Upon arrival in Dublin, however, we were given the equivalent of a VW TOURAN, which is the equivalent of something the size of a Mazda 5. As you can well imagine, the vehicle size was completely inadequate for 4 adults and 2 children. When I called RentalCars.com the staff tried to assist to see if they could get anything… Read Full Review

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“Mis sold insurance”

Written on: 24/07/2014 by Dodd416 (1 review written)

I went to hire a car from this company and after giving my card details I find they have sold me insurance I did not need. Very annoying and the phone number gives a message that is not in english… Read Full Review

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“Great customer service”

Written on: 24/07/2014 by Hayleex323 (1 review written)

Even though I didn't receive a proper service from the rental company and some information on the website was incorrect during my booking, I received a superior service from rentalcars,com and even got a refund due to those inconviniencies I had… Read Full Review

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“Budget car hire Belfast”

Written on: 24/07/2014 by 91Emery (1 review written)

Excellent time to collect the car, which was perfectly clean and ready to go, easy drop off and superb value for money. The only negative was the queuing time to see the customer service team, which is understandable due to the size of the airport… Read Full Review

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“They always come up with the best price and the cars good”

Written on: 24/07/2014 by twMcIntosh233 (1 review written)

They always come up with the best price and the cars are good, you always get what they say you will get and when i have had to change things on my bookings the staff are very helpful,can not say i have ever had a problem in the last say 15 bookings i have used them.I have had a few problems with my Mastercard and Visa card paying a deposit, they seem to not be able to take money, when i have paid for hotels before and after trying to pay a deposit on my car booking, not sure what the problem… Read Full Review

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“AIRPORT PICKUP SHUTTLE AND PICKUP UNIDENTIFIABLE”

Written on: 24/07/2014 by Ariella1975 (1 review written)

Upon arriving at LAX, there were no signage indicating where to go for pickup for EZ Rent A Car! After calling EZ Rent A Car I was informed that I should stand at a specifc area not identified as EZ's pick point and look for a shuttle bus identifiable as SHERATON GATEWAY HOTEL!WHO KNEW? The car was fine. The personnel at EZ were OK. I won't be doing business wih EZ again. Why didn't Rental Car .com inform me of this unusual pickup process?… Read Full Review

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