RentalCars.com Reviews - www.rentalcars.com

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“Exorbitant hidden prices.”

Written on: 28/07/2016 by lindsay46 (1 review written)

To whom it may concern Yesterday I collected the rental car, booked thru your company, from Wellington Airport but had to pay a further NZD$52.96 to Thrifty for other charges. Your confirmation sent to us on the 24th of July makes no mention at all of any extra charges, it does in fact state that the total cost is $68.20...I stress your word "total". That we ended up paying your price of $68.20 plus a further $52.96, a whopping 77.5% increase, is not acceptable to us Can you please issue… Read Full Review

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“Excellent service from Gianfranca”

Written on: 28/07/2016 by Jocelynn1977 (1 review written)

We were a bit confused about how to find the site and perhaps the company could have told us in more detail that a car would be waiting for us to take us to the off-airport office. But, apart from that, everything was very good indeed. All the staff we met were very helpful, spoke good English and I'd recommend the company to anyone. Do please let people know about the pick-up from the arrivals hall, however - it was a little confusing. … Read Full Review

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“Perfect”

Written on: 28/07/2016

Very good price for excellent service for this car which we rented through rentalcars.com… Read Full Review

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“Great service but a bit of a hitch”

Written on: 27/07/2016 by StephenWilkinson (1 review written)

If you are booking a rental car from USA for use in UK be aware that there is no insurance. (even if you are not a resident of the USA). rentalcars.com sorted out my problem once I phoned them, but the rental car company (europcar) could not help except to sell me some insurance at a cost that was higher than the actual rental. I had to take public transport to my accomodation and ring rentalcars.com from there. As I said, once I phoned they had my problem fixed. But, it would have been nice… Read Full Review

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“excellent rental not car I asked for though ”

Written on: 27/07/2016 by Padilla319 (1 review written)

everything was very quite easy from booking to pick up only gripe was that I took the extra insurance out with rental cars .com only to be told by person at sixt rental desk that I'm not insured for tyres windscreen and excess payment luckily I produced the printed documents confirming otherwise only then to be told I would have to pay for any damage and excess and then claim it back and that I would have difficulties in getting my costs back quire harsh really bearing in mind I hadn't… Read Full Review

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“Ace Rentals Wellington Airport”

Written on: 27/07/2016 by 302Hogan (1 review written)

Vehicle very economical (Nissan Tiida). Some body panel damage but overall, very good condition. Excellent customer service and representative very prompt on picking us up from the domestic terminal. Unfortunate that the car did not come with a Navman (or similar) and this was an add on cost of $10 per day. I would definitely use this rental company again and would recommend to others… Read Full Review

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“rip off”

Written on: 26/07/2016

too bad to describe.paid for car plus insurance.but insurance no good.had to do new contract with firefly… Read Full Review

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“Budget Seattle airport”

Written on: 26/07/2016 by McCann191 (1 review written)

The staff were very good, the car was ready on time, they did not try to get me to go for an upgrade or buy additional insurance. The car was as advertised, it was clean and in very good condition, I will use Budget again… Read Full Review

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“Exactly what you want ”

Written on: 26/07/2016 by Vancexc444 (1 review written)

With the exception of having to wait a while to collect the car due to high numbers of customers, every other aspect was very good. The hire location is a little distance from the terminal, but it's easy to find the meeting point for the free bus. The car was great and the staff very professional and friendly. Would definitely use again… Read Full Review

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“Great experience ”

Written on: 25/07/2016 by Meiklemouse (1 review written)

From go to whoa the red spot experience was A1. Staff were wonderfully helpful and the car was perfect for us… Read Full Review

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“Very Good”

Written on: 25/07/2016 by EddieGibbs30 (1 review written)

Good Value and very helpful staff… Read Full Review

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“Menorca Car Rentals”

Written on: 25/07/2016 by Howardp65 (1 review written)

Used Rental cars for my holiday car organised in Uk and they third party out with Hiper in Menorca. Process dead easy all done by Internet and Rental cars always involved in process going and now coming back to find out what I like and don't like. Overall very pleased well done guys… Read Full Review

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“Easy to use. ”

Written on: 24/07/2016

Always a bit of a drag booking a car for holidays but this went really well from start to finish. RentalCars took away all the stress and their insurance was good peace of mind and value for money. It all became part of the holiday and not just a bolt on at the start and finish. Will continue to use RentalCars for future trips - I've already got one in process!… Read Full Review

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“Excellent”

Written on: 24/07/2016 by Fireball66 (1 review written)

Thank you RentalCars.com. Everything was perfect: friendly people at the desk, great car (we got an upgrade). The whole family enjoyed the trip through Denmark with this fantastic car… Read Full Review

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“Easy, professional rental car broker”

Written on: 24/07/2016 by RolandHarris (1 review written)

I've used this site a number of times to book cars in the US, UK and Romania. Always the cheapest prices, the best insurance coverage and the widest range of providers. One time I have had an issue and they were straight on the phone with the rental car agency sorting it out and assuring us that any additional costs arising would be covered by them. Absolutely friendly and professional - I never look anywhere else… Read Full Review

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“Easy, professional rental car broker”

Written on: 24/07/2016 by RolandAustralia (1 review written)

I've used this site a number of times to book cars in the US, UK and Romania. Always the cheapest prices, the best insurance coverage and the widest range of providers. One time I have had an issue and they were straight on the phone with the rental car agency sorting it out and assuring us that any additional costs arising would be covered by them. Absolutely friendly and professional - I never look anywhere else… Read Full Review

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“Alicante car hire”

Written on: 23/07/2016 by 304McCarty (1 review written)

Overall an excellent experience, I will definitely use you agian as easy to use & reliable… Read Full Review

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“Very efficient, easy-to-use and great price.”

Written on: 23/07/2016 by bluescityfan (1 review written)

We (two adults and teenager) hired a car from Treviso airport (near Venice) via RentalCars.com for 9 days. For our car choice, Firefly was the underlying car provider but through RentalCars.com the service was completely seamless, and very efficient. I didn't really need too but I phoned RentalCars.com with a query prior to leaving which was answered immediately by a native English-speaker (they're based somewhere near Manchester I think). At the airport, the car rental desk was easy to find… Read Full Review

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“Less is more”

Written on: 23/07/2016 by Mathias452 (1 review written)

Fiat 500 just the job for our needs. Hire car staff friendly and efficient would recommend to anyone… Read Full Review

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“Value for money”

Written on: 23/07/2016 by Barony277 (1 review written)

Pre booked car was what we got, very clean, some upswell from the desk but not pressured, drove exceptionally well, intermittent green light with no understanding of what it meant as no manual in the car, did not seem to effect any conditions of the drive… Read Full Review

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