RentalCars.com Reviews - www.rentalcars.com

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“Good prices and relaiable”

Written on: 02/07/2016 by 327Nolan (1 review written)

Used RentalCars and was very satisfied with the prices and the selection of rental firms and the rentalcar ratings for these firms, which I used to pick an on-terminal renter with a good rating. The overall experience from Rental Cars and the chosen hire car provider was good. No issues and no unexpected charges… Read Full Review

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“The Best Rental car website”

Written on: 02/07/2016 by Ogdenah24 (1 review written)

Good friendly customer service, knowledgable good choice of cars and an extensive list of Car Rentals providers to choose from, competitive prices, no pressure selling, good communications skills highly recommended… Read Full Review

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“Wanted to return the car at another place”

Written on: 02/07/2016 by 1965Bruce (1 review written)

When you make a reservation with another return paint than pick up point, make sure you get what you ask for. I have made several reservations which seemed to be all right, only to discover afterwards that I have accepted to return the car where I picked it up! There was absolutely no information through the reservation process that I did not get what I asked for! I expect more from a company like Rentalcars.com, which I have used for many years. Now I am looking elsewhere… Read Full Review

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“My big fright”

Written on: 01/07/2016 by Irma2Muller (1 review written)

I rented a car before we went to Europe. The staff at Europcar in France, as well as Maggiore in Italy, were fiendly and helpful. I was shocked to hear that after I have already paid for full insurance at Rentalcars, both of the hire companies demanded large deposits on insurance, that is R10 000 at Europcar, and R31 000 at Maggiore's. I was not informed beforehand by Rentalcars of this arrangement, and I hold them responsible for my embarrassment. I lost my first deposit because we used more… Read Full Review

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“Easier than I Imagined!”

Written on: 01/07/2016 by GretchenMattingly (1 review written)

I am always wary of hiring cars as the hirer seem to add on extras with tales of woe if not taken. In my case, it was clear from RentalsCars when I made the booking what was included so there was no 'sales' talk when I picked up the car. No grey areas!… Read Full Review

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“Lisbon Car Hire”

Written on: 01/07/2016 by wgZiegler116 (1 review written)

Good quality car ( VW Passat ), at a decent price. Efficient online service from RentalCars.com. Had I known what the Lisbon traffic was like on a hot, sunny Sunday around lunchtime when everyone was trying to reach the beaches, I would have opted for an automatic, but that wasn't the fault of the company… Read Full Review

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“Very pleased with RentalCars”

Written on: 30/06/2016 by Marcus52 (1 review written)

Overall very pleased with hiring a car through RemtalCars.com. Clear and easy booking online booking procedure with a good range of vehicles available and at a very good price. The car we hired turned out to be a brand new Fiat 500 (quite apt considering we were in Italy). The pick up was straight forward, however, no one showed us to the car to check it over before we took it. I assume this was because the car was brand new. Good driving experience and very economical vehicle. Returning the… Read Full Review

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“great price and top class service”

Written on: 30/06/2016 by Keegan393 (1 review written)

I travel alot and so i have had many hired cars.This was one of the best car hires i have had.The deal i was offer on the website was exactly the one i received with no hidded extras.The fuel policy was collect car full and return it full.This is the best way to do it.It took me less then 20 minutes from when i got my bags to driving the car.Same returning the car less then 10 minutes to get it check and dropped back to airport.I would highly recommend rentalcars.com… Read Full Review

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“I have used RentalCars on very many occasions and have...”

Written on: 29/06/2016 by sxPoole342 (1 review written)

I have used RentalCars on very many occasions and have always got great value… Read Full Review

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“Recommendable ”

Written on: 29/06/2016 by AlessandroNapier157 (1 review written)

excellent : the problem is just when the system in terminal 1 is blocked and then you have to queue again in terminal 2 : except this slight problem it was great and highly recommendable… Read Full Review

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“Easy car hire”

Written on: 29/06/2016 by Carter475 (1 review written)

I've used rentalcars.com multiple times now and every time has been easy, efficient and stress free. The last rental I had was in Melbourne with Ace Rental Cars and they are excellent. Off airport but that makes it cheaper and easier to return too. I liked how they didn't charge extra for the tolls and it was just charged to my credit card if I needed to use a tollway (as you don't always know whether you will or not). Very happy with this service. I had a small car as it was just me travelling… Read Full Review

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“Website non responsive”

Written on: 28/06/2016 by AmirCrabtree477 (1 review written)

Prices are reasonable but dealing online is a nightmare. Tried to add one day to a rental but pickup and drop off times would not change. Now what you expect from a major car hire franchise… Read Full Review

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“Perfect staff, perfect car!”

Written on: 28/06/2016 by GabrielleP (1 review written)

I booked my car online. Everything was ready for picking up at 8 am, and it didn't take long to give the car back. The car itself was beautiful, small, perfectly adapted. The paint maybe was a bit too new: no scratch allowed :-) Overall a perfect experience… Read Full Review

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“Great service!”

Written on: 28/06/2016 by jsBlackwell63 (1 review written)

Great service, very professional and the car was perfect- just what we ordered. Quick, efficient and ease of finding was perfect for our holiday. Would definitely use again and highly recommend. … Read Full Review

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“Happy user”

Written on: 27/06/2016 by Moleseyman (1 review written)

Really helpful and knowledgeable. Would happily use again… Read Full Review

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“Value for money”

Written on: 27/06/2016 by Allen272 (1 review written)

Small price, small car which drove fine. However, upon arrival it did not work very well with the rental company (computer system out of order, fill in everything by hand, chewing gum chewing lady at the counter, trying to sell me full coverage once again, although I explained and showed her I had this already - this is the most annoying thing at car rental desks: trying to convince you you need things you REALLY do not need). Furthermore, the tank was not completely full (although it was a… Read Full Review

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“Rentalcars delivered in every respect!”

Written on: 27/06/2016 by atkinsba (1 review written)

Needed a car at London Heathrow Terminal 5 for a couple of weeks. I've used a variety of rental companies in the past but found it too time consuming to check all of them one-by-one. Rentalcars did all the work for me in a few minutes saving me time, and money! Everything was as expected from the car and I would not hesitate to use them again. There is no downside to using them to find the best deal… Read Full Review

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“Efficient service.”

Written on: 27/06/2016 by Gasher71 (1 review written)

A bit of a delay in getting to the desk as a number of flights had landed together. The ticket system seems a little odd. When I got to the desk after 40 mins,the staff were very friendly and efficient. They will try and sell you all sorts of upgrades and extra insurance etc. Just make sure you understand what they are trying to sell you. It's well worth reviewing your booking a few days before your trip as there are some great upgrade deals and it's cheaper to take full insurance before you… Read Full Review

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“Nice and easy”

Written on: 27/06/2016 by A5HRN (1 review written)

Quick, easy and painless both on collection and return. The car a VW Polo 1.2 was very clean economiccal and easy to drive if somewhat short of power… Read Full Review

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“Nice car with free upgrade. Shame about the stress.”

Written on: 26/06/2016 by Bert1000 (1 review written)

I was very stressed when I arrived to collect the car, then I was told that my documents were incorrect so by the tome we got into the car it sort of spoilt the whole experience. A bit of common sense could have bin applied and it all could have bin avoided… Read Full Review

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