RentalCars.com Reviews - www.rentalcars.com

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“Long wait for picking up car, but car was great, as...”

Written on: 16/07/2014 by TuckerWade93 (1 review written)

Long wait for picking up car, but car was great, as was the service provided, just didnt like not having the choice on how fuel was dealt with, I would sooner pick up full and return full, but never got the choice and had to pay for a tank of fuel upfront, drop off was really easy… Read Full Review

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“Great service”

Written on: 15/07/2014 by gkcoetzee (1 review written)

Appreciate the efficiency and friendliness of the staff at Turin airport, as well as at the drop off in Lingotto. The car was in a good condition and clean. We also appreciate the fact that with available cars we were upgraded. I am not sure whether it was decided after the staff member saw that we were three people and our chosen rental would have been too small. However, it signals customer centricity and making sure that the experience will bring me back as a client… Read Full Review

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“Effortless, efficient, ease!”

Written on: 15/07/2014 by Lucky16 (1 review written)

A brand new car which we were taken to by our agent, even though it was a mere 20 mtrs from the reception. The car itself was so fabulous I didn't want to give it back!!a Renault Megane CDI. When we returned,staff were there to assist, the handover took all of 30 secs, and then straight on to the Nanette to the terminal, so easy, we couldn't believe the effortless seamless service, and so friendly!The best car hire service we have encountered this year. Completely hassle free… Read Full Review

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“Value for money”

Written on: 15/07/2014 by slatefloor (1 review written)

The car was new and did the job required of looking around Jersey, Easy collection and drop off ,Helpful & friendly staff ,Would not hesitate to hire again… Read Full Review

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“Upgraded for free ”

Written on: 15/07/2014 by Cakesboo (1 review written)

Don't usually give feedback on websites however I thought I would on this occasion as you always read horror stories about rental car companies. I would like to say this rental company were fantastic. Collected the car and was offered a free upgrade which suited us. No long queuing to collect and no problems on return. Staff were friendly. Will use again and recommend. Thank you… Read Full Review

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“Good Customer Services”

Written on: 15/07/2014 by Alfred139 (1 review written)

I am a resident from Hong Kong. Recently I took a sight-seeing tour to Ireland and booked a car via RentalCars.com. I took the Damage Excess Refund option. Unfortunately, I was involved in an accident and the car was damaged. Upon returning the car I was charged with a damage fee of Euro 1,400 by the supplier. I then proceeded to claim the Damage Excess Refund from RentalCars.com. After submitting all the documents I awaited for about a month for the result. Finally, I was informed by the… Read Full Review

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“Avoid this company at all costs !!!”

Written on: 15/07/2014 by walter6114 (1 review written)

CUSTOMERS BE AWARE !! The price you are quoted and agree to pay is not what you end up paying. Rental cars.com is merely a broker and the cost of rental is subject to change at any point in the contract. I had $100.00+ deducted from my credit card without notification or authorization. When I contacted rentalcars.com to query the withdrawal I was advised that any complaint must be submitted via their Internet (despite me having no internet). They also advised that they were merely brokers of… Read Full Review

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“Car rental with RentalCars.com”

Written on: 15/07/2014 by NealSweden (1 review written)

Website was very helpful, informative and kept constant contact before the time of the booking. Searching and selecting the right type of car was made simple and visual. At car pick-up point the "Dollar" sign is tiny and found at the Hertz desk which is emblazoned in bright yellow (obscuring the Dollar sign). Rental Car drop-off point is easily missed due to small signage, which means that you'll park in ordinary area and get a charge for it. Make sure that you retank the car before drop-off… Read Full Review

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“Affordable and unlimited kilometers!”

Written on: 15/07/2014 by kannavanikaap (1 review written)

Affordable car hire with unlimited kilometers is all u need for a week or more.s holiday!Staff was a bit slack at start as a trainee assisted me which is not the problem as we all have to "start somewhere" , but his colleague,s was rather impatient in assisting and him, and this wasted quite some time! But dropping the car off an absolute pleasure as it only took 5 mins!… Read Full Review

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“Car Hire Dublin Airport from National”

Written on: 15/07/2014 by murphyben (1 review written)

i hired a car from National car hire which is also staffed by Europcar staff. i rented the car on line as i live in Spain.I was seen to right away at the desk in the airport,brought by shuttle bus to collect the car,i was in and out in less than twenty minutes,the car was in excellent condition and i enjoyed driving it.One small thing was the insurance,personally i don't like to haggle,so i think it might be better to have a standard rate,otherwise the overall experience was excellent… Read Full Review

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“Drivers over 75”

Written on: 15/07/2014 by Nickguy (1 review written)

It seems that any driver over 75 is now required to provide in addition to their UK licence (both parts) a letter from their doctor confirming fitness to drive and their own current certificate of insurance for their own car. Surely this is unnecessary as the doctor has to rely on his patient reporting his own ability to drive and if the UK government has issued a licence, this should be enough. More paperwork at increased cost to the driver… Read Full Review

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“OK, but not great”

Written on: 15/07/2014 by pcabbott (1 review written)

While RentalCars.com is ok, they have no control over the supplier. The car from Oryx had significant damage to the rear right side. And although the Opel model is _equivalent_ to a Golf, would have much preferred a Golf. Although RentalCars.com sent me the voucher by a link in email, I did not print it out—and it took quite a while to find the voucher—which I thought would also be copied to the Oryx pick-up location. Fortunately I had my laptop with me and the office let me use their… Read Full Review

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“Efficient, easy and value for money.”

Written on: 15/07/2014

Will definitely use again. The car was even more comfortable and capacious than we had expected, and very easy to drive. Hire office was easy to locate, and staff were efficient… Read Full Review

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“Renting car in Darwin”

Written on: 15/07/2014 by rrugendyke (1 review written)

We ordered small car to rent in Darwin. Picked up brand new Toyota Yaris with 20 klms on clock. It was perfect. Comfortable, great for city driving, economical on fuel and great for driving to Kakadu, Staff at pick-up & return most obliging and pleasant. Couldn't have had a more positive experience… Read Full Review

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“tops for service and choice of vehicles”

Written on: 15/07/2014 by DaveNZ (1 review written)

I will definately use Alamo again. I booked online from New Zealand nearly 6 months prior to picking up the car at London Gatwick Airport. No need to check the booking. Just turned up and the car was ready. Great service and thanks to all at Alamo… Read Full Review

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“EASY SITE AND ALWAYS EXCELLENT SERVICE”

Written on: 15/07/2014 by 245Bradley (1 review written)

THIS IS NOW THE 3RD TIME I AM USING YOUR SITE AND ALWAYS HAVE HAD EXCELLENT SERVICE. THANK YOU. HEATHER RIDLEY P O BOX 1485 FONTAINEBLEAU 2032… Read Full Review

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“great way to rent a car”

Written on: 15/07/2014 by Young488 (1 review written)

Renting cars was easy and efficient. Online process is easy. Vouchers available.Would use this site. Fir all future csr rental requirements… Read Full Review

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“First class customer service - hire Car in Nice ”

Written on: 14/07/2014 by Massey71 (1 review written)

We booked a hire car in Nice thro Rentalcars. We paid extra with the online booking to insure our excess. On arrival at Nice, we were sked I'd we wanted to upgrade the vehicle, which we declined. We were asked to leave our card details for a refundable deposit to be taken and signed papers which we were led to believe was for receipt of the vehicle. Some 2 weeks after our return to the UK, our credit card was debited with £140. On querying this, we were told it was for refund excess insurance… Read Full Review

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“Gorgeous new vehicle”

Written on: 14/07/2014 by aaAndrews488 (1 review written)

We had a marvellous experience from Europcar in Shannon Ireland - enjoying a beautiful new car that is a new model of an excellent car. Great driving around the green island for 9 days! Many thanks. There was ease in every aspect of the service… Read Full Review

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“Great overall.”

Written on: 14/07/2014 by KrishO'Hara56 (1 review written)

Excellent value, great service. Watch out though, the gas station that used to be near is gone. Fall up before getting to the airport. Overall, well done Dollar!… Read Full Review

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