RentalCars.com Reviews - www.rentalcars.com

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4.0 / 5
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“rip off”

Written on: 16/12/2014 by antonieta (1 review written)

the price they show you on the web has nothing to do with what you actually end up paying... misleading… Read Full Review

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“Recommend highly”

Written on: 16/12/2014 by Randallbs262 (1 review written)

I was very happy with the quality of our vehicle. It was in excellent condition. Price was reasonable. Staff were very friendly and helpful. I could recommend this service… Read Full Review

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“excellent experience”

Written on: 16/12/2014 by Marques49 (1 review written)

Excellent service couldn't fault will book again for next trip… Read Full Review

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“Good Value Car Rental”

Written on: 15/12/2014 by RTS48 (1 review written)

I booked in advance on line (from Bolivia) and on arrival at Birmingham Airport my car was waiting for me. Checking in at the rental desk was quick and easy only requiring a view of my driving licence and a swipe of my credit card (nothing debited - only done as an insurance that I will pay any outstanding bills - such as fuel or accident damage excess). It's quite a long walk from the Enterprise Desk to the Hire Car Compound and a shuttle bus would be nice although I have never used one. My… Read Full Review

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“Quick and easy”

Written on: 15/12/2014 by 69Keith (1 review written)

Easy to find, staff helpful because I did not bring all the right I.D. with me and they had to be patient whilst I accessed bills etc on my phone so I would recommend people to check what is needed beforehand. Car was in excellent condition and better than my own as it had the latest features. Would recommend the service. Thank you… Read Full Review

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“Just great customer service”

Written on: 15/12/2014 by proliteboss (1 review written)

I needed to claim on the excess damage cover and filed the online form to them and less than 24 hrs later they confirmed the refund will be in my account within 7 days. I also had cause to speak to them and the quality of help to change a booking I had made was superb. Got to be the best hire car company I have used and I use a lot of them. Now had 4 booking in a month with them and they are great… Read Full Review

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“It is not easy to have a flexible locations for car.”

Written on: 15/12/2014 by ruiminzhao (1 review written)

Iam trying to choose different locations for the car pick up and drop off, since we need to pick it up at down town and drop off at the airport, but couldn't go through with this change. Could anybody help us with doing this?… Read Full Review

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“Excellent service and quality”

Written on: 15/12/2014 by ChrisJdJ (1 review written)

I would recommend RentalCars to anyone.The service and overall quality of the car, booking and service was excellent The extra insurance to cover the excess is an extra bonus - if this can be included in the rental it would make the rental much more attractive… Read Full Review

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“Beware the way that Rentalcars conducts business”

Written on: 15/12/2014 by Marcella13 (1 review written)

The option to take up excess cover or not was presented, I chose not to take it, when I arrived at the counter, the expected bill of R450 odd had doubled to R900 odd and a five minute call by the budget lady to the Rentalcars failed to elicit a response from them. The extra R450 had already been debited to my account. I regard this a fraudulent and will make sure that my friends are made aware of it every chance I get!!! The Budget car was fine, service good, the Rentalcars experience… Read Full Review

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“pleasant experience”

Written on: 15/12/2014 by Reginald264 (1 review written)

I have nothing negative to say, the staff was excellent as was the car, my booked mid size estate was changed to a mid size MPV which proved better all round. The pick up and drop off were painless and the drop off took less than a couple of minutes… Read Full Review

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“Ease of use was fantastic”

Written on: 15/12/2014 by robhib (1 review written)

This is the first time I have used this company and the staff and effeciency was excellent. I would definately use this company again. … Read Full Review

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“Rentalcars.com Fantastic”

Written on: 15/12/2014 by Andreaw388 (1 review written)

Rentalcars.com fantastic saved money easy to use. Staff at pick up point need to be trained had to wait a hour for the car. Then tried to charge me twice, but manager sorted problem… Read Full Review

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“Great rental”

Written on: 14/12/2014 by Sezles54 (1 review written)

Appreciate the great service, customer care and reliable vehicle. Shannon and Belfast airport depots have excelled themselves. cars were as described and we'll cared for, my only moan was that the car rented at Belfast had a very worn floor covering mat at the pedals. Mats are banned due to Hlth&St i'm told!… Read Full Review

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“Bad Service”

Written on: 14/12/2014 by Kubilarafunda (1 review written)

As I wanted yo get my car at Frankfurt AirPort they damanded ad cost of approx. 300 eur of my credit card. The hire price Was already transferred. On their confirmation Was only written valid credit card, driving li. That Was all. Due to this reason,ı could not get my car at frank. AirPort, as I asked to get my money back, Was refused I want yo get my money back… Read Full Review

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“Car hire online”

Written on: 14/12/2014 by Santinoo376 (1 review written)

Booked on line all easy, paperwork and conformation emails all quick and well explained. All went without a hitch and at a good price. Had a great time in Ireland the last thing I wanted was car hire problems. Would use again… Read Full Review

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“Rental Hire”

Written on: 14/12/2014 by keVogel395 (1 review written)

Great service and experience with Avis. Easy to book and a quick pick up and get away at the airport. Staff very helpful. Would definitely use this service again… Read Full Review

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“good experience”

Written on: 14/12/2014

To rent a car from Alamo was a good experience. The service was good and fast and the car very good… Read Full Review

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“Trip to Cadiz”

Written on: 14/12/2014 by AllieSims (1 review written)

Flying to Faro and hiring a car makes a lot more sense than driving from the North of Portugal-very good price and a slick service made this the solution for me for future trips to the south… Read Full Review

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“Excellent car rental”

Written on: 14/12/2014 by Prater8 (1 review written)

Very efficient service. Great car upgrade. Clean and almost brand new car. Would definitely use Alamo again… Read Full Review

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“Great Customer Service”

Written on: 13/12/2014

RentalCars.com resolved a billing issue for us that was not their fault. Their customer service department was excellent and the issue was resolved in a very timely fashion… Read Full Review

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