RentalCars.com Reviews - www.rentalcars.com

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“Generally good”

Written on: 13/09/2016 by Jonas80 (1 review written)

Overall a very positive experience, easy to deal with, good quality car (VW golf for £170 for a week including an additional driver). On the downside we discovered the vehicle had no oil, and had to top up (although they have said they may refund) and the lights went on the number plate. We got the impression they don't always check vehicles inside before rehiring. However their dealing with it and general dealings were good… Read Full Review

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“Great rates and easy to use website”

Written on: 12/09/2016 by bazfarrell (1 review written)

I used to use Argusrentals, until there was a problem with my online profile that they could not resolve, so I have switched to Rentalcars.com as my website of choice, and I have not been disappointed. Easy layout and clear overview of cars available, with great follow-up service. I changed vehicle type just a couple of days before pick-up, and the process on the website was easy and transparent. Will definitely use Rentalcars.com in the future… Read Full Review

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“Don't call Hotline”

Written on: 12/09/2016 by BiancaWare54 (1 review written)

After having a simple question, i decided to call booking.coms hotline. I was on the hold for 5 minutes, when i decided not to wait any longer and put down the phone. No one had answered the phone, yet i received a phone bill of 30 USD. Thats the last time I'm booking with rental cars.com. … Read Full Review

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“Good when problem arose”

Written on: 12/09/2016 by 441Bradley (1 review written)

They were good when there was trouble with the first rental company. I would be careful about which of the local suppliers to use when their system offers you a menu choice of all of the local suppliers. Best to use a longer established supplier… Read Full Review

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“Great value in Miami”

Written on: 12/09/2016

No fuss, clean car and an unexpected upgrade. The Jeep served our family well, it was powerful when needed when driving through the busy traffic. Rentalcars is highly recommended. We will definitely use them again in November… Read Full Review

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“Another good rental”

Written on: 11/09/2016 by scLawrence105 (1 review written)

We always use RentalCars.com now as our go-to provider, as we feel we get better prices and better overall service than going directly to one of the providers they use. When we have had a problem with a car or in a rental, Rentalcars.com has always resolved it on our behalf to our complete satisfaction, and has had more "clout" to get things resolved than we would ever have had on our own against the big-boys. They work with suppliers like Hertz, Avis, Eurpocar and even if their headline… Read Full Review

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“Another good rental”

Written on: 11/09/2016 by scLawrence105 (1 review written)

We always use RentalCars.com now as our go-to provider, as we feel we get better prices and better overall service than going directly to one of the providers they use. When we have had a problem with a car or in a rental, Rentalcars.com has always resolved it on our behalf to our complete satisfaction, and has had more "clout" to get things resolved than we would ever have had on our own against the big-boys. They work with suppliers like Hertz, Avis, Eurpocar and even if their headline… Read Full Review

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“one concern”

Written on: 11/09/2016 by LizethPerez (1 review written)

Pick up at the airport was fairly easy and the English speaking staff were excellent and helpful. My only concern was the charge for fuel which was 87€ for a full tank, bearing in mind the car was a Fiat 500 I would have to do a lot of miles to burn that lot, I drive a 2.5 van for work and only use £50 a week. Charge for for 10lts and let the driver put in what he needs. Strikes me as bit of a money spinner for the rental firm… Read Full Review

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“Mackay car rental”

Written on: 11/09/2016 by Catherine274 (1 review written)

I found the whole experience a pleasure. RentalCars.com exceeded my expectations and the rental company in Mackay Queensland were terrific. I will recommend this service to all my friends and family… Read Full Review

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“Renting at Stansted Airport”

Written on: 11/09/2016 by Curl12 (1 review written)

Did not know that you had to take a shuttle bus to car rental village however this was very quick. Bus every ten minutes outside airport door. Long queue at rental desk, this was my only difficultly. Staff very professional, clearly explained the system as I had not rented a car before. Usage miles, petrol etc explained clearly. Car provided very suitable for my short trip and it was new. Thank you… Read Full Review

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“Great Service and Easy”

Written on: 11/09/2016 by August336 (1 review written)

I needed a car for 1 day in Brisbane. I got online and through rentalcars.com got a car through east coast rentals. They picked me up at the airport. Drove me to their office. The car was ready. Great service and a great clean car… Read Full Review

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“Loved the car so much thinking of buying one”

Written on: 10/09/2016 by MikeBournemouth (1 review written)

The staff at Heathrow were very efficient. We were under way quickly. Returning it to Bournemouthbwas even easier. The Gentleman on duty was extremely nice. A great experience all round… Read Full Review

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“Thrifty Car Rentals Malaga Airport”

Written on: 10/09/2016 by STEVE928 (1 review written)

What a refreshing change to get the car you ordered in good condition without the hard sell of additional insurance, inflated prepaid petrol or dodgy exchange rates. The whole process was stressless. Returning the car was also an easy process and the staff were helpful and efficient. I showed the receipt from a local garage and it was accepted without challenge that the car was full (as delivered) so no fuel costs. This is the first time in many years that I ended up paying exactly what I… Read Full Review

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“efficient and fast”

Written on: 10/09/2016 by KaylynnTucker (1 review written)

car ok 100%, new and clean. GPS expensive - 20CAD per day… Read Full Review

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“Did what it said on the packet”

Written on: 09/09/2016 by GeraniumHogwashhook (1 review written)

Straightforward, value for money and easy to use. Car park was right next to terminal and desk was easy to find in the terminal. Had to wait 20 mins at start with no-one at the desk but once the guy returned he was helpful and efficient… Read Full Review

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“It started bad, but ended up fabulous ”

Written on: 09/09/2016

So, after signing all the papers I took the car outside the country (apx 700 km away). The car was in excellent shape, clean, model 2016, 50k km so far. On the road I heard some disturbing sounds at the braking sistem. The day after I called to report this, the guys at the call center were very promt to answer my questions and provided me some solutions. Unfortunately, few day later, the problem was still there (a metal rubbing metal sound when braking). I emailed them at 8.00 am to report that… Read Full Review

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“Economical pleasurable driving”

Written on: 09/09/2016

No downsides. Great experience from efficient pickup to second driver inclusion, clean, fuel efficient vehicle, enjoyable to drive, to easy return… Read Full Review

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“Great Service”

Written on: 09/09/2016 by Harveycy291 (1 review written)

Great service when booking. Personal contact initiated by Rentalcars.Com, and we got what we wanted and great service also when a change was made. Thanks… Read Full Review

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“Efficient and Friendly.”

Written on: 09/09/2016 by McHugh133 (1 review written)

An entirely smooth and efficient manner in dealing with clients. I simply liked the approach of all the Staff who were friendly and wanted to help. That says it all… Read Full Review

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“A happy driving fortnight”

Written on: 09/09/2016 by KierraHays459 (1 review written)

I really cannot think of anything I could suggest to improve the experience at this level of cost. I'll be back!… Read Full Review

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