RentalCars.com Reviews - www.rentalcars.com

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“Avoid this site.”

Written on: 10/08/2015 by 228Bond (1 review written)

Went all the way through the booking process with an advertised price of €77. Last page, after credit card info had been submitted, an additional charge of €47 was added for "full protection." No way to protest the charge except to cancel the reservation… Read Full Review

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“À Month in Brittany”

Written on: 10/08/2015 by Black203 (1 review written)

It was THE car I wanted, 20.000 km , perfect state. clean. Easy location, staff friendly , good explanation. The only negative point should be : what do we do when the train arrives late in the evening, the office si closed, nô arrangement with the station....but otherwise, perfect! Thank you… Read Full Review

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“getting out of the website”

Written on: 09/08/2015 by gpWaugh127 (1 review written)

i don‘t like the idea of having to go to a chosen website e.g. apodo to get out of your website. there should be a clear exit after completing reservation… Read Full Review

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“Awaiting refund ”

Written on: 08/08/2015 by clark161063 (1 review written)

Cancelled my original booking due to flight delay, still waiting for my money to go back into my account 3 weeks later. I was told that this would only take a week but am now being told that that they are waiting for Dollar to confirm that I didn't pick a car up on this booking. Course I didn't...rentalcars raised a new booking for me. Why would I pick up two cars ?? Its easy for a company to take money from you and provide a service, but they're only judged (in my opinion) by how they… Read Full Review

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“top service”

Written on: 08/08/2015

very good service, easy to use and when a problem occured last holiday, they were excellent in after sales support… Read Full Review

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“Had to make a new booking on the spot”

Written on: 07/08/2015 by Ari321 (1 review written)

When we arrived in Adelaide airport to pick up the car they said that we are not allowed to leave the of South Australia.We made the booking one month before our trip with full disclosure of our plan driving from Adelaide to Alice Springs and Ayre's Rock. Rentalcars staff was very good to book a car with a different company quickly so that we could do our planned trip. We were disappointed when the first company told us their condition of not leaving South Australia but were happy to find a… Read Full Review

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“Best price and no extras to pay . . .”

Written on: 07/08/2015 by alHolland235 (1 review written)

I used reenacts.com on three vehicle hires, two in the USA and one in Europe. All three were easy to book and use. First vehicle was booked for six weeks via Dollar and saved me over NZD$1500.00 over the Dollar web site for this long term rental. The second was via UniRent in Zurich for three days, again no issues and saved about NZD$100.00 on the rental. The third one, again with Dollar for three days saved me about NZ$65.00. On this rental when returning to the airport I was talking to other… Read Full Review

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“Very efficient service”

Written on: 06/08/2015 by Butlerxq220 (1 review written)

Hertz desk at Mahon airport very easy to find. Friendly and efficient service. Once I was given the key and car details I was directed to the car hire area which was about a ten minute walk on the flat. Found the car, familiarised myself with the controls, loaded the family and luggage and drove away. I had pre-booked zero excess insurance which took any worry out of any scratches to the car. Nice Hyundai car, brand new. Return was easy with a very nice member of staff at the check-in who… Read Full Review

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“excellent service”

Written on: 06/08/2015 by 407Guthrie (1 review written)

everything ran smoothly from pick up to delivery , service was excellent everyone very friendly and helpful… Read Full Review

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“Excellent experience , super mini, and fantastic value. ”

Written on: 06/08/2015 by Coleman337 (1 review written)

Once we found the place the pick up was relatively smooth although i hadn't brought 2 home bills but they accepted emails which were sent from home. The car was excellent. Staff very friendly, just a very positive experience and I would highly recommend using them again. I should have asked for more explanation of how to use the sat nav as had to go to a garage and ask someone to show me how. Hadnt driven an automatic for years but easy to pick up. Hope to buy an automatic at now.! Plus… Read Full Review

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“first ever hire car abroad”

Written on: 05/08/2015 by mikehaye (1 review written)

a great service, you tend to expect some type of great service and more, but usually disappointed, well not this time, the service was great, car was great, the cleanliness of car was great, no fuss when signing in, the only thing I would change, for me being left handed, not so good on gears, I would choose automatic and yes it would be with Avis… Read Full Review

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“Changed drop off destination but the car hire didn't...”

Written on: 05/08/2015 by Steamc (1 review written)

Thrifty were excellent. We got exactly the car we wanted. It was very new only a couple of thousand kilometres on the clock. Very clean and easy to use. Counter staff were excellent… Read Full Review

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“Rentalcars”

Written on: 05/08/2015 by Dunnqa300 (1 review written)

I used rental cars for the first time, I needed to call them for a potential problem before renting my car, the staff were very helpful and assisted in making sure the rental was pain free, the car was exactly what was offered on the website and the additional cover is of good value. I would definitely recommend using rental cars in the future for peace of mind no hassle rental. Thank you… Read Full Review

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“Carhire Dublin Airport”

Written on: 04/08/2015 by Colty422 (1 review written)

- Great car, absolutely clean and in superb condition, very easy and economical to drive, spacious for a family of four with lots of luggage - Poor customer service when picking up the car, totally ignorant towards customer's real requirements, trying to up-sell useless stuff only, absolutely inefficient resulting in a by far too long picking-up time - Excellent customer service when returning the car, very friendly and highly efficient, returning time extremely short… Read Full Review

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“Car rental”

Written on: 04/08/2015 by Richards287 (1 review written)

Was very impressed with the service the value and condition of our vehicle will definitely be using this company again when we return to Alicante airport next year… Read Full Review

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“I cant believe that I was charged extra 100$ !!!!!”

Written on: 03/08/2015 by besnikl (1 review written)

I did not like that I had to pay 100$ extra for dropping off the vehicle to a different location. I have always used rentalcars and this is the first time that I was charged for that. Last time I picked a car in LA and dropped it in San Francisco and was not charged. Previous to that picked up a car in LA and dropped it in Las Vegas and vice versa and was not charged. Even the lady at the counter was surprised. That makes me think if I ever use rentalcars.com as I feel that I was cheated and… Read Full Review

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“Comfortable big car”

Written on: 02/08/2015

Through rental cars, I could rent a car from sixt to visit Croatia. I got an upgrade to a larger car which made travelling with a baby of 2 much more comfortable. Returning the car at the end went very smoothly, which was nice as we needed to catch a plane. Getting the car in the beginning of our stay however, took some time. The staff was very friendly, but the queue was long. The car was very smooth in driving and very reliable with a lot of place for suitcases… Read Full Review

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“Cheap and easy”

Written on: 02/08/2015 by Coloursofbyron (1 review written)

Pricing was very good, esp with the current problems with the Australian dollar. All insurance was included so no hard sell from the rental car desk. Only problem was that I could not extend the rental through rentalcars when rental had already started, so I had to take the car back and get another one. Not a major problem. If you are renting a car in America and you live elsewhere, you probably cannot do better than rentalcars, since the contract will be in your currency and in our case… Read Full Review

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“Rip off Alamo Insurance”

Written on: 02/08/2015 by Bassman_Feb_64 (1 review written)

Rental cars were great no issues. Alamo got us to pay for additional insurance they said we needed that was not covered through Rentalcars. We assumed we had already paid for full insurance cover but Alamo said tow in charges and other items were not covered. So being in the USA we decided to pay the extra but felt ripped off by Alamo… Read Full Review

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“Easy to book, easy pick up/drop off”

Written on: 02/08/2015 by Bali23 (1 review written)

Picked up car at Hertz counter at Cairns airport, quick, easy and friendly, no problems. Once got to Airlie Beach we needed to extend rental and change drop off point, no problem with that either - staff at Airlie Beach very helpful. Overall experience was very good and would use again. No complaints here… Read Full Review

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