RentalCars.com Reviews - www.rentalcars.com

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“Excellent overall service”

Written on: 29/08/2014 by Porterxh174 (1 review written)

Asked for a vehicle large enough for wife's wheelchair gentleman very kind and understanding gave us the ideal car more than capable to carry everything in.thanks again… Read Full Review

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“Dont be fooled by advertised price. You will be...”

Written on: 28/08/2014 by 466Humphrey (1 review written)

I have been renting cars for 10 years now i have never had a worse experience then i had with rental cars.com They have absolutley no customer service whatsoever. They advertise the cheapest price online but dont be fooled you will be charged way more then any other company would charge at the end of it. MAKE SURE YOU READ THE FINE PRINT. Aswell as they charged my credit card 3 times for the same rental. YOu have to fight back and forth with them for months unti they actually do something… Read Full Review

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“Quality cars and great staff”

Written on: 28/08/2014 by KorbinTilley (1 review written)

Nice cars, Great staff. website could do with confirming your choice quicker then update the car choice still available to others… Read Full Review

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“Very good and efficient good value for money thanks again ”

Written on: 28/08/2014 by Costello1984 (1 review written)

All good very good service very professional will go back … Read Full Review

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“Excellent Service well done”

Written on: 28/08/2014 by okWaugh1983 (1 review written)

Very efficient service , friendly staff, great value, lovely clean car, Will be hiring from you again… Read Full Review

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“Fantastic all round!!”

Written on: 28/08/2014 by 131Garcia (1 review written)

Staff were brilliant from the moment we got there, they really went out of their way to help us and the car was an upgrade from what I originally ordered! Cira… Read Full Review

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“Simply the best!”

Written on: 27/08/2014 by 274Oliver (1 review written)

We have used this booking system for our hire car for the last three visits to Spain and have found it so much easier and more efficient than previous ones so we'll be sticking with it. We've had no problems with online booking, there has been no charge for using our credit card and no problems at the airport. Well done!… Read Full Review

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“Extremely satisfying experience!”

Written on: 27/08/2014 by Carolina7 (1 review written)

At the airport it took us only 15 minutes to sort out all the documents and the insurance and the car was ours. It was extremely clean and without any problem of any sort. During the entire journey everything went well and smoothly. When we gave it back at the airport it took us only 5 minutes and again everything was sorted. We left some fuel in the tank but we received an email straight away later on that afternoon saying we were going to be refunded in the next couple of days. I will… Read Full Review

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“DO NOT ORDER FROM THIS COMPANY ! ! ! ”

Written on: 27/08/2014 by hadasantebi (1 review written)

Hi More than a week has passed and still I have not received a response to this message, I'm Still waiting for your reply!!! Hello Reservation Team, We wish to express our great disappointment with this rental experience. we have ordered from your website with the following details - Booking Reference Number: - 327784721 car group : Mini (even though that in your rental car policy under driver age section the only group indications are A, B, C, E, G, H, R, L, Z, N, O) 1 Additional Driver… Read Full Review

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“Excellent service at Edinburgh Airport”

Written on: 27/08/2014

What a pleasant experience - unlike other providers we have used. Pleasant helpful staff both at the counter an at the car pick-up; lovely car in excellent condition, and everything beautifully explained so we were able to drive away confidently; nice car to drive, though we should probably have booked something a bit more powerful for the Scottish mountain roads - but that was our own fault; easy return procedure, and altogether made our trip hassle-free… Read Full Review

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“ Polite and efficient service .”

Written on: 27/08/2014 by LilacFairy58 (1 review written)

The desk was easy to locate at Hamburg airport and the staff were very efficient and polite. We were given copies of the rental details in German and English which helped a lot. The 'return' staff were also brilliant and it only took about 5 minutes to hand over the car and key at the end of our stay. This company had been recommended to us by a German friend who uses it when she returns home and it was easy to use and quite good value for money… Read Full Review

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“exellent car and very good for family”

Written on: 27/08/2014 by 1949McKinley (1 review written)

very good cars, it looks as new one. nice and comfortable, good for family members… Read Full Review

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“Bank holiday rental”

Written on: 27/08/2014 by julie4411 (1 review written)

Excellent service from staff to car,would recommend… Read Full Review

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“Excellent service all round”

Written on: 27/08/2014 by ambercat65 (1 review written)

From booking to collection of car everything was seamless. Counter staff very knowledgeable and more than helpful. Can't fault anything. Would recommend to all and would definitely use them again… Read Full Review

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“Best Price ?????”

Written on: 27/08/2014

Yesterday I enquired about hiring a car with a one way drop off from Cape Town and dropping off in Hermanus the next day. I was given a quote of £70approx which I found excessive. The quote was from Avis. I consequently contacted Avis direct and was given the same car including the one way drop off for £28. Please could you explain how you can be the cheapest in the market????… Read Full Review

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“easy peas rental”

Written on: 27/08/2014 by Robebobe (1 review written)

We required a month long car rental for a trip around the UK to see family and reconnect with friends from 35 years ago. Other Web searches yielded offerings with time wasting options. This site delivered the car we wanted at a good price which included insurances as well. I had a query upon return and it was sorted within 2 days. Excellent service… Read Full Review

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“Hertz Car Rental”

Written on: 27/08/2014

Easy! Booking made on-line. Walked into depot and drove out 10 mins later with exactly the car ordered. Staff helpful advised extras available but no pressure to buy. Excellent… Read Full Review

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“Excellent Car Hire”

Written on: 27/08/2014 by Nathanial114 (1 review written)

I have now regularly hire vehicle in a variety of loications via Rental Cars all of which have proved accurate at time of collection, with good quality vehicles, in good and clean condition… Read Full Review

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“The cheapest deal isn't always the best.”

Written on: 27/08/2014 by Caelv217 (1 review written)

I have used this company a number of times and have previously been satisfied. Recently I hired a car at a fair price and as always confirmed that there would be no additional costs. Having returned the vehicle to Nice Airport full of fuel and no issues I came home. I later discovered that there was an additional charge added to the credit cars as a fuel admin charge (just to check there was fuel in it), then to add insult to injury, another charge for using the credit card. Rental Cars… Read Full Review

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“Cool clean and thoroughly professional”

Written on: 27/08/2014 by KaydenProctor107 (1 review written)

my experience with Thrifty at Launceston Airport can only be described as perfect, as from the time I walked into the Airport lounge to the time I drove away would have only been 5 MINS MAX. the staff were efficient and courteous and the car itself being an upgrade from what I ordered was a pleasant surprise. Returning the car was not a problem either as I put it back in the same place I took it from and just handed in the keys at the desk. what could be simpler than that. I feel that I was… Read Full Review

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