RentalCars.com Reviews - www.rentalcars.com

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“Alemo LAX.”

Written on: 17/07/2014 by Romeog267 (1 review written)

It was all good. No hassle. … Read Full Review

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“Better than expected”

Written on: 17/07/2014 by Prattse191 (1 review written)

We arrived late to gatwick but the staff were great and even gave us an upgrade. The car was great and the location easy to find and to use. … Read Full Review

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“More are best”

Written on: 17/07/2014 by nnTucker176 (1 review written)

Smart looking car inside and out. Staff very friendly and helpful. I would recommend this service from Europcar… Read Full Review

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“Excellent”

Written on: 17/07/2014 by Rebecca143 (1 review written)

Good Staff, Fast to Get , Clean Cars… Read Full Review

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“Rentalcars.Com”

Written on: 17/07/2014 by JordinDavis1979 (1 review written)

Very pleased with Rentalcars.Com. Great service that went without a hitch. Thrifty dropoff/pickup processing was easy especially important after longhaul… Read Full Review

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“standards”

Written on: 17/07/2014 by Ward302 (1 review written)

I received the vehicle that I ordered a 7 seater mini van but had know extras and it was just a standard vehicle my brother in law paid for a 5 seater jeep which was a lot cheaper and he was upgraded to a 7 seater mini van which was ok but then I found out that he had reversing camera and leather seats which is a big upgrade I understand that he was upgraded as use didn't have the car he paid for but if guest pay for a certain vehicle then surely they should all be of the same standard as use… Read Full Review

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“Discount ? Ha Ha”

Written on: 16/07/2014 by Choulding (1 review written)

Dear Jet2 Car Hire Very gratified to receive a Promo Code "Flash10" to claim an extra 10% off car hire for the period 15-17 July. Entered the Promo Code at outset of transaction and waited as directed to quote the Promo Code once again before payment. No such prompt was received. Hence as a regular customer - no discount. I trust that this is a temporary hiccup. Already hiring a car via your company this week that promised Additional Driver Free but was not granted on pick up of vehicle. I… Read Full Review

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“Relaxing Experience Hiring from 'rentalcars.com'”

Written on: 16/07/2014 by iangray (1 review written)

Cost of hiring the car with excess insurance was quite high but for peace of mind it's worth it. Bit worried about how difficult it would be to pick up the car at the airport. It was easy enough as I had all the documentation as required. Car was bigger and had slightly larger engine than I thought it might have. Dropping off was so easy. Filled up with fuel at nearest filling station. Drove in, inspection, signed off with receipt and on our way inside 5mins. What I thought might be a bit… Read Full Review

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“Long wait for picking up car, but car was great, as...”

Written on: 16/07/2014 by TuckerWade93 (1 review written)

Long wait for picking up car, but car was great, as was the service provided, just didnt like not having the choice on how fuel was dealt with, I would sooner pick up full and return full, but never got the choice and had to pay for a tank of fuel upfront, drop off was really easy… Read Full Review

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“Great service”

Written on: 15/07/2014 by gkcoetzee (1 review written)

Appreciate the efficiency and friendliness of the staff at Turin airport, as well as at the drop off in Lingotto. The car was in a good condition and clean. We also appreciate the fact that with available cars we were upgraded. I am not sure whether it was decided after the staff member saw that we were three people and our chosen rental would have been too small. However, it signals customer centricity and making sure that the experience will bring me back as a client… Read Full Review

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“Effortless, efficient, ease!”

Written on: 15/07/2014 by Lucky16 (1 review written)

A brand new car which we were taken to by our agent, even though it was a mere 20 mtrs from the reception. The car itself was so fabulous I didn't want to give it back!!a Renault Megane CDI. When we returned,staff were there to assist, the handover took all of 30 secs, and then straight on to the Nanette to the terminal, so easy, we couldn't believe the effortless seamless service, and so friendly!The best car hire service we have encountered this year. Completely hassle free… Read Full Review

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“Value for money”

Written on: 15/07/2014 by slatefloor (1 review written)

The car was new and did the job required of looking around Jersey, Easy collection and drop off ,Helpful & friendly staff ,Would not hesitate to hire again… Read Full Review

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“Upgraded for free ”

Written on: 15/07/2014 by Cakesboo (1 review written)

Don't usually give feedback on websites however I thought I would on this occasion as you always read horror stories about rental car companies. I would like to say this rental company were fantastic. Collected the car and was offered a free upgrade which suited us. No long queuing to collect and no problems on return. Staff were friendly. Will use again and recommend. Thank you… Read Full Review

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“Good Customer Services”

Written on: 15/07/2014 by Alfred139 (1 review written)

I am a resident from Hong Kong. Recently I took a sight-seeing tour to Ireland and booked a car via RentalCars.com. I took the Damage Excess Refund option. Unfortunately, I was involved in an accident and the car was damaged. Upon returning the car I was charged with a damage fee of Euro 1,400 by the supplier. I then proceeded to claim the Damage Excess Refund from RentalCars.com. After submitting all the documents I awaited for about a month for the result. Finally, I was informed by the… Read Full Review

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“Avoid this company at all costs !!!”

Written on: 15/07/2014 by walter6114 (1 review written)

CUSTOMERS BE AWARE !! The price you are quoted and agree to pay is not what you end up paying. Rental cars.com is merely a broker and the cost of rental is subject to change at any point in the contract. I had $100.00+ deducted from my credit card without notification or authorization. When I contacted rentalcars.com to query the withdrawal I was advised that any complaint must be submitted via their Internet (despite me having no internet). They also advised that they were merely brokers of… Read Full Review

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“Car rental with RentalCars.com”

Written on: 15/07/2014 by NealSweden (1 review written)

Website was very helpful, informative and kept constant contact before the time of the booking. Searching and selecting the right type of car was made simple and visual. At car pick-up point the "Dollar" sign is tiny and found at the Hertz desk which is emblazoned in bright yellow (obscuring the Dollar sign). Rental Car drop-off point is easily missed due to small signage, which means that you'll park in ordinary area and get a charge for it. Make sure that you retank the car before drop-off… Read Full Review

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“Affordable and unlimited kilometers!”

Written on: 15/07/2014 by kannavanikaap (1 review written)

Affordable car hire with unlimited kilometers is all u need for a week or more.s holiday!Staff was a bit slack at start as a trainee assisted me which is not the problem as we all have to "start somewhere" , but his colleague,s was rather impatient in assisting and him, and this wasted quite some time! But dropping the car off an absolute pleasure as it only took 5 mins!… Read Full Review

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“Car Hire Dublin Airport from National”

Written on: 15/07/2014 by murphyben (1 review written)

i hired a car from National car hire which is also staffed by Europcar staff. i rented the car on line as i live in Spain.I was seen to right away at the desk in the airport,brought by shuttle bus to collect the car,i was in and out in less than twenty minutes,the car was in excellent condition and i enjoyed driving it.One small thing was the insurance,personally i don't like to haggle,so i think it might be better to have a standard rate,otherwise the overall experience was excellent… Read Full Review

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“Drivers over 75”

Written on: 15/07/2014 by Nickguy (1 review written)

It seems that any driver over 75 is now required to provide in addition to their UK licence (both parts) a letter from their doctor confirming fitness to drive and their own current certificate of insurance for their own car. Surely this is unnecessary as the doctor has to rely on his patient reporting his own ability to drive and if the UK government has issued a licence, this should be enough. More paperwork at increased cost to the driver… Read Full Review

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“OK, but not great”

Written on: 15/07/2014 by pcabbott (1 review written)

While RentalCars.com is ok, they have no control over the supplier. The car from Oryx had significant damage to the rear right side. And although the Opel model is _equivalent_ to a Golf, would have much preferred a Golf. Although RentalCars.com sent me the voucher by a link in email, I did not print it out—and it took quite a while to find the voucher—which I thought would also be copied to the Oryx pick-up location. Fortunately I had my laptop with me and the office let me use their… Read Full Review

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