RentalCars.com Reviews - www.rentalcars.com

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“shower of ****”

Written on: 21/04/2014 by sknowles2014 (1 review written)

Staff at rental cars.com were extremely unhelpful. We received a phone call to say our car had been cancelled - no explanation given they then offered to find us a replacement car - we had to phone everyday for an update, left hanging on the phone, promises to call back - never did. A few days before holiday they said they'd found a car but we had to pay almost £200 more - on arriving at the airport it was the same car but a manual instead of an automatic!! We were also charged for 8 days… Read Full Review

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“Best car rental company”

Written on: 21/04/2014 by Franklin356 (1 review written)

I have used Rental cars now for several years, mainly in Florida and Portugal and I have never had a problem. They are very easy to deal with when phoning, their staff are extremely helpful and know there job. The cars that are provided are always well presented. Their policy of low deposits and being able to change the booking easily appeals to me… Read Full Review

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“Away from Guerin Car Rental”

Written on: 21/04/2014

Between Christmas and Epiphany , 2014, in Portugal I booked a car for ten days at Lisbon airport : Return at the same site after a tour in the Algarve. Summary of experience: exhausting waiting three (yes,3) hours to pick up at the airport! Unmoved and unsympathetic attitude of the staff despite an endless queue and anger manifests of all customers: English , French, German , Italian and Russian ! After waiting a dual time - due to a replacement of the vehicle (due to an error in their code)… Read Full Review

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“Price and quality”

Written on: 21/04/2014 by Hansency47 (1 review written)

The collection was extremely efficient and friendly. Very professional staff. The vehicle was clean and in very good condition. Goldcar is my top choice and I invariably get it via Rentalcars… Read Full Review

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“Terrible Service - A Rip-Off!”

Written on: 20/04/2014 by SandDLondon (1 review written)

The quote I was given for the Firefly car was around 99 pounds on rentalcars.com - but we ended up paying an extra 300+ euros on top of the 99 pounds I had already paid through rentalcars. Some of the extra costs were due to us adding an extra driver - which I accept. But there were more costs that weren't made clear to us when we picked up the car - ie. 200 euros to drop it off at a different location. The Hertz desk at the Florence Airport (which looks after Firefly bookings) was really busy… Read Full Review

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“thrifty hire perth australia”

Written on: 20/04/2014 by skinnycolin (1 review written)

staff great at thrifty rental right down to the return, pick/up staff car hAD BEEN SMOKED IN AT SOME TIME AS STILL PRESENT THROUGH AIR CONDITIONING AND HAD CIGARRETE BURN IN DRIVER SEAT AND CAR HAD SCUFFS AND DENT SCRATHES IN PAINT WORK… Read Full Review

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“frequent user”

Written on: 20/04/2014 by Timmons1978 (1 review written)

i use rental cars regularly and having tried many car hire companies I have found RentalCars .com to be the most reasonable priced and their online booking system is extremely efficient. I have had on occasion to call their representatives to amend a booking and have found them to be helpful and curteous… Read Full Review

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“Great choice and Great value”

Written on: 20/04/2014 by Yellowbelly55 (1 review written)

We have used Rentalcars about 10 times now and never been disappointed. There always seems to be a good choice of cars available for the dates that we want from well known companies. Being prepaid, picking up cars is fast and efficient. Even when we have had problems with cars a couple of times in Cyprus, they have been replaced quickly and without question. I must add that the quality of hire cars in Cyprus generally is not on a par with the UK so mechanical faults are more likely. We don't… Read Full Review

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“nice!”

Written on: 20/04/2014 by 146Morris (1 review written)

reasonable rates and alamo still he best! the inclusive insurance coverage is very helpful and makes the rate reasonably affordable! great combo… Read Full Review

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“Excellent Service Overall”

Written on: 19/04/2014 by Otjiwarongo (1 review written)

Very easy to book. Speedy collection and drop off. Bonus was a built in Sat Nav. On the downside we didn't get any sort of free map of Denmark although Sat Nav compensated to a certain degree. Disappointed that we booked a Ford Focus Estate but got a Renault Megane which we felt had a smaller capacity. However as a previous Sixt customer am always happy to be repeat customer as their overall service is excellent… Read Full Review

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“Excellent value and great car upgrade”

Written on: 19/04/2014 by wfRoy407 (1 review written)

First time very positive experience. I got really good value for money, the car was in mint condition and so was the check-in, return process… Read Full Review

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“Problem eventually resolved”

Written on: 19/04/2014 by liLindsay91 (1 review written)

We hired a car in Santiago, Chile through rental cars.com. The actual hirer was Alamo, Chile. Alamo charged us extra fees on pick up, one being a TAG charge or highway fee. This fee was already in the price but we had to pay it again anyway. In addition, and after we dropped the car off at the end of our trip with the car being received as un damaged and with the correct amount of fuel a further charge was taken from my credit card. I only discovered this latter charge on return to the UK… Read Full Review

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“Great Service”

Written on: 19/04/2014 by ElainaSerrano493 (1 review written)

I would like to recommend this company to everyone!.. Honestly They have fantastic service and it is value for money… Read Full Review

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“Car hire Cairns”

Written on: 19/04/2014 by JuniorCahill1993 (1 review written)

I was very impressed with East Coast Rentals of Cairns. I only required a car for 24 hrs and this was no problem. The car a little Suziki (?) was very clean and easy to drive. The staff were all very efficient, polite in attending to my needs… Read Full Review

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“Alamo car hire”

Written on: 19/04/2014 by rayone (1 review written)

Don't hesitate to use this company, from start to finish the company was very professional and helpful, we will certainly use Alamo again… Read Full Review

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“Good Review”

Written on: 19/04/2014 by Gabrieli468 (1 review written)

Delighted with everything. Well recommended… Read Full Review

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“Great Car Rental”

Written on: 19/04/2014 by ThaliaBrennan (1 review written)

Ease of rental at Bergerac airport, via Alamo (Europcar). Fantastic area to visit. Easy driving. Lots of great property rentals, small villages, street markets, great basic and high end food. Get to Bergerac & live !!!… Read Full Review

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“First Class Experience”

Written on: 19/04/2014

I have used RentalCars.com on numerous occasions and have always been extremely satisfied with the experience. In the only occasion I had to communicate with customer service over a minor matter, the follow-up was immediate and thorough and to my satisfaction. I have no hesitation in recommending this company for car hire needs in Europe. The car rental companies used are all top tier recognizable international brands. The last car I had was brand new - I was the first user!… Read Full Review

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“Centauro Car Hire via rentalcars.cars.com-Barcelona...”

Written on: 19/04/2014 by wsKelleher189 (1 review written)

The car was perfect, slightly bigger than I imagined which was a nice surprise and all of the staff were excellent. Following the directions to the shuttle bus was easy, it's a bout a five minute walk across terminal 1 and my only complaint was there was no specific instruction as to which parking bay to wait at and no sign saying 'Centauro' which wuld have been reassuring. Having said that, the minibus arrived within 10 minutes and after a 5 or ten minute drive we were at the car hire depot… Read Full Review

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“really angry”

Written on: 19/04/2014 by Miranday77 (1 review written)

Im really angry, I booked my car 3 days ago because I have to go to Byron Bay, and today u tell me that you are sorry my car will not be available and u say that u have no alternatives to offer me, what the hell is that ? U call it a service ? Im leavin on saturday and I still don't have a car, I cancel my order with other rentcar companies ! Thanks Guys, really thanks !! … Read Full Review

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