RentalCars.com Reviews - www.rentalcars.com

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“RIP OFF! Avoid at all costs”

Written on: 19/08/2014 by Hollanduf46 (1 review written)

I booked a car 4 months in advance for the edinburgh festival - was told my insurance was null and void as i'd made the booking from France (rentalcars.com system defaulted me to be a US resident) which meant I HAD to pay 130 pounds for CDW on top of my 80 booking. I called rentalcars and was told it was my fault and my responsibility. Thanks rentalcars for terrible customer service and misleading advertising of prices. I would highly recommend anyone to use another more reputable company. I… Read Full Review

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“Beware the excess charge”

Written on: 18/08/2014 by JohnW7 (1 review written)

I thought I was very careful in completing the details of my booking, but somehow a Damage Excess Refund charge of approx £30 slipped through and was added to rental cost of about £60! Very suspicious! I now need to get back to Budget to cancel after all the time I have spent online in selecting a provider and a car. Very annoying!… Read Full Review

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“DO NOT THRUST THEM”

Written on: 18/08/2014 by donikerry (1 review written)

I prepaid for a car to pick up in Ireland from Europcar through rentalcars.com and they gave it away because my flight was over an hour late they said that was their policy.I told them that I PREPAID and they didn't care because they said that money had gone to rentalcars.com and they would not get paid until I picked up the car.When I asked them if they had another car they said I would have to upgrade and with the extra insurance (that I thought I had already paid for)it would cost me… Read Full Review

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“a pleasant trip”

Written on: 18/08/2014 by Chasec29 (1 review written)

Good efficient staff. Car was great and clean. Features on car were great and petrol consumption excellent. Great experience… Read Full Review

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“Excellent service”

Written on: 18/08/2014

I used Rentalcars for the first time this year. Their website was very user friendly and when I needed to change details, it was very easy to do. The car provided through the firm was of very good quality. However, on arriving in Spain, we did encounter a difficulty over payment for petrol with the Budget Cars (booked through Rentalcars). On returning home I contacted their phone line. Quick, efficient service and within days my money was fully refunded. If only every company treat their… Read Full Review

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“Good customer services”

Written on: 18/08/2014 by SavannaMeadows (1 review written)

I had completed a customer survey saying I thought I had been overcharged/charged twice. Rental cars got back and said they would look into it. They did very promptly and I received a refund even though it could have been considered a debateable case/technicality Satisfied with service. Also liked the service on the day… Read Full Review

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“exactly whan a father ans son needed on the wau ti...”

Written on: 18/08/2014 by YusufSchroeder (1 review written)

exactly whan a father ans son needed on the wau ti LegoLand… Read Full Review

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“Excellent service car excellent”

Written on: 18/08/2014 by 356Nash (1 review written)

Our pickup from airport couldn't of gone smoother, car was spotless, never had any problems with it and it was excellent on fuel use. Drop off at Inverness couldn't have been easier! We have no hesitation in recommending Hertz to family and friends… Read Full Review

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“Great service!”

Written on: 18/08/2014 by LLondon (1 review written)

I had the best deal from RentalCars.com and great service from Budget - well happy!… Read Full Review

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“Over 1000 kim without a problem in capacious Citroen C1”

Written on: 18/08/2014 by Simoneandson (1 review written)

Perfect for me and son travelling with small bags. Note only one would fit in boot. (These bags were maximum size for cabin luggage Ryanair). for more than three people, this car would be too small. We loved it. Our satnav took us over dirt tracks and the car fortunately sustained no luggage. Glad we took out excess cover insurance… Read Full Review

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“Rental car at Brussel”

Written on: 18/08/2014 by whHubbard330 (1 review written)

1- The car requested was not available but I got a better Car. 2- No service has been made throughout the rent. 3- Easy collection / Easy return 4- No queuing during dropping the car at rush time to catch flight… Read Full Review

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“great all round service”

Written on: 18/08/2014 by 308Castro (1 review written)

Hired a family car for our hols- the process was so easy and priced very competitively. The app was brilliant as it holds all your details for the hire company offline, so no need for internet access abroad. no paperwork - ace. Definately use them next time :)… Read Full Review

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“Manchester Airport 17 days. Medium size car.”

Written on: 18/08/2014

It all worked and well! Great car and very good value. Requested changes carried out without a fuss. Collecting the car and dropping off the car is incredibly quick. I will be back… Read Full Review

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“Quality, efficiency,promptness”

Written on: 18/08/2014 by Tucker202 (1 review written)

I have dealt before sometime ago. Dealing with UK based broker seems to make all work better in Australia. One thing that was missing on application once we knew who the rental car company was, was the lack of encouragement to advise them of your rental Car membership number as this speeds up picking vehicle at airport as they then can have all documents pre-prepared ready for a go go start..Otherwise it is all 100% perfect.Thankyou… Read Full Review

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“Very positive experience with East Coast Rentals Melbourne”

Written on: 18/08/2014 by AndrewUSA (1 review written)

Very easy to book online. The price of $37 for one day was better than other options. Once I arrived at the airport, I simply called the number provided and spoke to a lady who said the pick-up car would be there in 15 minutes and told me where to meet outside the terminal. Within 10 minutes the collect car arrived and I was taken to their depot (approx. 7 minute drive) and was departing with my vehicle in less than 10 minutes. All the staff were very friendly, efficient and helpful… Read Full Review

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“Problem processing my card”

Written on: 18/08/2014 by Alaina414 (1 review written)

I had to go through my payment details (always the same) three times before the sight would accept my credit card. This has not been true other times I have used the sight! In general I get really good service and value for money on Rentalcars.com… Read Full Review

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“No problem at all”

Written on: 17/08/2014 by EvanWhitehead348 (1 review written)

Everything was ok, no problem at all… Read Full Review

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“Lets go on holiday”

Written on: 17/08/2014 by MOJO10 (1 review written)

On arrival at the airport the reception desk was easey to find. The lady on at the desk was very helpful and explained every thing clearly. The car was very clean and just the size we ask for. We really enjoyed our holiday. It was great that we got everything we expected. … Read Full Review

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“Happy customer”

Written on: 17/08/2014 by Stevieyoung (1 review written)

We were happy with your service… Read Full Review

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“value for money”

Written on: 17/08/2014 by reesy74 (1 review written)

we are regular users of rental cars.com they are very helpfull over the phone and always deliver this company offer value for money and we have never had any problems at airport. … Read Full Review

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