RentalCars.com Reviews - www.rentalcars.com

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“Excellent staff. Also our booking was upgraded. We...”

Written on: 19/12/2014 by Forsythfo276 (1 review written)

Excellent staff. Also our booking was upgraded. We booked a Dodge but used a Merc GL 450. Fantastic… Read Full Review

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“Good service but watch out for wrongful charges at...”

Written on: 19/12/2014 by Medeirosrd452 (1 review written)

Excellent service but at drop off, the receiving agent nearly ripped me off $35.00 for fuel that I had prepaid for… Read Full Review

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“Edinburgh Car Hire”

Written on: 19/12/2014 by JaylanPurcell244 (1 review written)

I enjoyed the use of the car and it was in excellent condition and very economical on fuel. Price was very good also and staff very helpful… Read Full Review

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“too slow to pick up car- waited more than an hour”

Written on: 18/12/2014 by 339McCoy (1 review written)

slow service waiting room packed… Read Full Review

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“Locating Avis outlet poor directions given by counter...”

Written on: 18/12/2014 by Grizzlegutz (1 review written)

Locating Avis outlet poor directions given by counter staff and finding how to get car back into their return point without dedicated map was difficult Service at rerun point was very fast and most relaxing… Read Full Review

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“Excellent prices and first rate customer service”

Written on: 18/12/2014 by Macrosmom (1 review written)

Seamless online booking process and very friendly counter staff at airport, checking in and out. Needed to make a last minute change to pick up day and also found the call centre staff efficient, friendly and flexible. Overall very happy ... and the price was very competitive too!… Read Full Review

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“Amazing rental company”

Written on: 18/12/2014 by AmiraSharpe397 (1 review written)

I booked online. I arrived at LAX and walked outside and got the shuttle service to Alamo. It was super easy and got a ride within a couple of minutes. I arrived at Alamo 10 minutes later and walked straight to the desk. I did not wait in any queues and was handed the keys in less than 5 minutes. Really quick and efficient the staff were. Really friendly also. The car was in perfect condition. I returned it later and only had to wait 2 minutes for an inspection and then I was allowed to go. So… Read Full Review

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“So pleased”

Written on: 18/12/2014 by qeVelez208 (1 review written)

I was pleased with the ease of booking and standard of the staff and car… Read Full Review

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“First Time Renter in Miami”

Written on: 18/12/2014 by Libby431 (1 review written)

Easy process, booked online and downloaded the app to my iPhone. Website is very easy to use, and finding the car you desire was quite straightforward. After you retrieve your bags follow the signs to the MIA mover which takes you to the rental car center. From there Alamo efficient staff process the reservation in a few minutes and we were on our way. The return process is just seconds. Follow the signs to Alamo return. They scan the barcode on the window of the vehicle and print your… Read Full Review

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“Good experience with rental cars at gatwick and Bari...”

Written on: 18/12/2014 by Greenix411 (1 review written)

I hired car from gat wick through rental cars on 13/12/14 as I had previously used them when visiting Puglia in September. Both times our hire went without any problems. I was upgraded free on both occasions. Cars were in excellent condition, service was fast. I have excess annual insurance and I was not pressurised at any time to take out any other insurance. Rental cars gave a good selection to choose from and will always consider them when booking hire car. … Read Full Review

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“Good value”

Written on: 18/12/2014 by JadynTemple341 (1 review written)

The hole process from booking to pick up to drop off is hassle free. Great… Read Full Review

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“Too expensive. ”

Written on: 17/12/2014 by Krullinater (1 review written)

I was charged $55 per day through Rentals.com when I could have booked directly with the car company Gorentals on their website for $24 per day.That is huge saving so I recommend finding the name of the many car hire companies and book directly on their website anf save heaps… Read Full Review

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“Good car rental”

Written on: 17/12/2014 by Craigward (1 review written)

Renting the car was effortless and the price was good. Even though the language was a minor. Barrier, service from the staff was ex ellent. The car had quite high mileage with some signs of neglect on the interior, however, the car performed exveptinally well and was a pleasure to drive. The return of the vehicle was efortless and thete wete no hidden fees or extras… Read Full Review

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“Rome airport easy car hire”

Written on: 17/12/2014 by Royer363 (1 review written)

Maggiore were a good choice for our recent trip to Italy. THe office is upstairs from the arrival hall - took us a couple of minutes to find it - but once we did, the office was clean and bright and the staff helpful and efficient. There was minor confusion about paying for the zero excess charge as I'd paid for this (I thought) through the rental agency in UK. Car park easy to find, but a bit of a walk back so not ideal if carrying lots of bags or with elderly or very small children -… Read Full Review

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“Big Disappointment”

Written on: 17/12/2014 by HenryFunder (1 review written)

I rented and paid for a car from Thrifty Car rentals through RentalCars.com ($615) for Cape Town, South Africa Oct 10, 2014. Thrifty had no record from RentalCars.com and I had to pay again ($585). This means that RentalCars.com overcharged by $30. What's worse RentalCars.com charged a cancellation fee of $615 so they would not have to refund my payment for a car they did not deliver. I called and talked to an agent. He still demanded $615. Rent from them at your own risk. You will be… Read Full Review

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“Great customer service”

Written on: 17/12/2014 by rosenbergh (3 reviews written)

The customer service by the airport was excellent. However I'm not 100% sure if the class was what we upgraded our booking to… Read Full Review

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“Great customer service”

Written on: 17/12/2014 by rosenbergh (3 reviews written)

The customer service by the airport was excellent. However I'm not 100% sure if the class was what we upgraded our booking to… Read Full Review

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“Totally outstanding!”

Written on: 17/12/2014

I recently had to cancel several holiday flights I had booked early in the year when my husband became ill. I only recently remembered that I had also booked a car rental for one of the holidays, so contacted rentalcars.com to seek a letter for my insurance company. Frankly, I had no expectation that they would respond positively since we were 'no shows' on collecting the car. However, I was amazed that within a couple of hours of sending them an email, they reponded with a message stating that… Read Full Review

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“Swift, clean, honest”

Written on: 17/12/2014 by SteveComey (1 review written)

No issues, great variety of Cars and cheaper than all competition! Just sayin'!… Read Full Review

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“Rented car at Jeju”

Written on: 17/12/2014 by Tyson42 (1 review written)

I am very happy with the rented car which I book online. We got the exact car that I booked. Very satisfied with their service and staff can speak in English. The car was in good condition while I get it and drove for 2 days… Read Full Review

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