RentalCars.com Reviews - www.rentalcars.com

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“fiori and car”

Written on: 03/01/2017 by drschell (1 review written)

Efficient and friendly firm. Spotless, upgraded and efficient car… Read Full Review

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“wrong information”

Written on: 03/01/2017 by mrossbacher (1 review written)

in the internet you inform the people that any changes up to 48 hours before rental is FREE OF CHARGE. why do you charge me 375 sek for a change? very bad action. … Read Full Review

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“Trip in October ”

Written on: 02/01/2017 by RileyDudley (1 review written)

Good car, good location to walk too if transport is taking too long as it did. Lengthy wait to collect car… Read Full Review

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“Booking veldig grei.”

Written on: 02/01/2017 by miklum (1 review written)

Pris var bra. Bestilling og forandring av bestilling var gledelig enkel… Read Full Review

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“Excellent car!”

Written on: 02/01/2017 by RudyChase325 (1 review written)

Virtually new car (only 250 km on the clock). Clean, comfortable and easy to drive/handle. Helpful staff on arrival and departure. Very happy to recommend both the car and company to friends. … Read Full Review

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“Easy booking process”

Written on: 30/12/2016 by Yakooza2 (1 review written)

All easy process, but be weary of insurance sales and read all small prints. I thought I bought the full and most comprehensive insurance that is offered on the website, but at the Airport counter I was told that I will have to buy their own insurance or no rental agreements can be drawn up, costing me €27 extra for the 5 day rental which is not a lot of money, but a matter of principle. The website did indicate that in Spain this might happen and you can refund that money through the… Read Full Review

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“Avoid the full protection insurance”

Written on: 28/12/2016 by Deeppowder (1 review written)

The car hire desk STRONGLY advise that full protection through online agent is worthless or at best extremely protracted if you have an incident that costs you with the car. I very reluctantly paid again for the hire co full protection at the same price and that is absolutely against my normal reaction. Won't make the same mistake again if I decide on full protection - which we didn't need. Also, the return for refund on fuel left seemed like a good idea until I learned before confirming that… Read Full Review

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“Very good service ”

Written on: 28/12/2016

Quick pick up, not to many forms very good service… Read Full Review

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“No Hassle Car Rentals”

Written on: 26/12/2016 by Arielg246 (1 review written)

No hassle with car selection, modification of requirements, Customer care, payments, pick-up and redelivery. Happy with the service… Read Full Review

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“Never been cheated like this!”

Written on: 26/12/2016 by uyFinnegan1975 (1 review written)

Nowhere did they mention winter tires would cost this much and are mandatory to rent. During my booking I saw free cancellation. But when I tried to cancel, I was shown a cancellation fee which is around 40% of the rent. The price for renting a child seat is nothing but a rip-off. If you don't want any of these happen to you, walk away and choose a legit car rental site… Read Full Review

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“Value4Money”

Written on: 25/12/2016 by 1949Lowe (1 review written)

Best deal found for a 20day rental. Did not disappoint… Read Full Review

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“Great Deal and Service As Always!”

Written on: 24/12/2016 by neiltyrer (1 review written)

Great service from the team at Manchester Airport - there was a problem with the initial vehicle I was allocated , but they sorted this out immediately with a free upgrade to a brand new vehicle that had only just been delivered to them. The issue was sorted quickly with no hassle or quibble… Read Full Review

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“No pick up and drop off hours on the app”

Written on: 24/12/2016 by 65Little (1 review written)

I made the reservation of the car on the app and it didn´t give me the option to choose the pick up and frop off hours, when I changed on line the difference on the price was $45.00… Read Full Review

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“Could be very expensive at the wrong time”

Written on: 22/12/2016 by kwokkwaiming (1 review written)

I get use to drive a Serena for a company of 3 couples in Japan. I drove the car hired through rentalcars for several previous trips, namely, Nagoya, North Kyshu, Okinawa and this last tripp to Osaka/Shikoku. The cars are in good conditions and generally well maintained. Rentalcars as a vending agent is responsive and helpful. Messages are normally easily got through and with prompt response. It adds confidence for driving an unfamiliar car in an unfamiliar country. However, as the title of… Read Full Review

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“great car rental”

Written on: 22/12/2016 by Terrance322 (1 review written)

WE rented a 4 wheel drive for 5 days, pickup was excellent, the car was a diesel, very clean and new, it ran really well and was very economical. We used the car every day and it was problem free. Drop off at the end was quick and fast and the staff were really great. I would recommend using rental cars to book a car again… Read Full Review

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“Do NOT use this Rentalcars.com”

Written on: 21/12/2016 by jakirk (1 review written)

I called to confirm my reservation 2 days ago. I spent more than 2 hours trying to get to someone. RentalCars.com provided a number for Payless Rental Cars. I called them and was told to call the Payless location directly in LA. From there I was told to call Expedia, who then referred me back to RentalCars.com. They could not find my reservation. They could not guarantee a child seat for my nephew. They did not list the extra fees associated with car seat. They could not find the insurance… Read Full Review

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“HELPFUL ”

Written on: 21/12/2016 by AlHilabi (1 review written)

I ALWAYS RECEIVE COMPACT CARS AND SOME OF AGENCY PROVIDE LOWEST CATEGORY IN COMPACT … Read Full Review

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“Satisfied customer”

Written on: 21/12/2016 by Lawrence47 (1 review written)

I was totally satisfied with the service that was given when we were at the Desk. The staff at the desk was polite and very helpful. All questions was clearly answered. Even went out of his way to help me get the right direction out of the area to my destination. Maybe it would help to keep some maps that will help customers like myself that do not know the area. Rentalcars must also mention that the payment that you make is done in Uk and your bank will charge you a fees for money transfer… Read Full Review

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“Don't seem to care about their clients...”

Written on: 20/12/2016 by ctsukamoto (1 review written)

I didn't like the fact that the car I reserved was not available (why the web site displays it as available?!) and Rentalcars reserved a different one (I don't even know exactly what's the one I reserved in the first place as Rentalcars don't send notification with the original choice, but I remember it was a 1.6 and now I get a 1.4). On top of that, I got charged without agreeing with the change. Not mentioning the terrible email translations with missing information. Example: "Assim, temos o… Read Full Review

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“Trustworthy Car Rental ”

Written on: 20/12/2016 by SamaraRhodes (1 review written)

Friendly counter staff. The car is a little dirty inside, think left over by the previous rental and it was not cleaned when it was given to me. Not a major issue. The car is good, just weak in power. Recommend to get a higher power car if one plans to travel long distance. Driving within Dunedin city is fine with this. I will certainly use this rental company on my next trip to the city… Read Full Review

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