RentalCars.com Reviews - www.rentalcars.com

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“Rental Cars ”

Written on: 17/11/2016 by Christie68 (1 review written)

Rental cars website, fast, accurate, excellent search engine and great value for money. Personal communication is fast and efficient when required. However, this is clouded by the hire car company outlets inability to cope with queues or large influxes of passengers often causing lengthy delays in major airports at times of peak travel. Additionally, the website does not tell you of "In Country" deposit requirements, these differ greatly country to country, for example, I booked a car in… Read Full Review

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“efficient helpful- good choice of rental companies”

Written on: 17/11/2016 by McCann274 (1 review written)

clear website, efficient service, good choice of rental services - good rates… Read Full Review

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“helpfulness from the counter staff is what I'm...”

Written on: 17/11/2016 by 168Daniel (1 review written)

helpfulness from the counter staff is what I'm appreciate, insurance cost very good compare to other companies… Read Full Review

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“go for it”

Written on: 16/11/2016

Car was from Thrifty Car hire , great car which was almost new. Check in guy was briliant and whole process was done in ten minutes, admittedly it was the end of October. Would recomend give these guys a try if you are unsure who to use when hiring a car… Read Full Review

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“Great Deal”

Written on: 16/11/2016 by BarrettWelsh164 (1 review written)

Booked online and got an excellent price with Thrifty. When I arrived to pick up the car, I discovered that it was actually through Hertz. Got an upgraded car at a fantastic price. If I had booked direct with Hertz for the car I got, it would have cost me three times the price. A great deal… Read Full Review

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“Pay Extra for Flight#”

Written on: 16/11/2016 by lennartborg (1 review written)

I recived a email from you saying that I should inform you of my flight number. When doing so it says that I have to pay extra for changing my booking. I tryed 4/5 times to ad on my flight# but did not sucseed at first. It bothers me that I should pay for a change when all I am doing is making it easy for you guys to know when i arrive and don't need a person stand and wait for me. Please expalin to me if I have missunderstood. If so I will rate you very high for overall it was easy to book and… Read Full Review

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“They give good deals on cars that are not available ”

Written on: 15/11/2016 by harleystar96 (1 review written)

I saw a deal for a Dodge Avenger on Rental cars .com and went with them because I like the Dodge. They took the balance out of my account and THEN told me they had changed the car to a family saloon not what I wanted at all. I got nowhere with customer service when I rang them and was told I would be charged £40 if I cancelled the contract (6 days before we flew out). When I arrived in the US and asked the Dollar agent why our choice of car had been changed they said that the Dodge had not… Read Full Review

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“Great booking and service”

Written on: 14/11/2016 by AnnabelNZ (1 review written)

Had a whirlwind 3 days in the UK and needed an uncomplicated rental car service. Booked on -line from NZ so not sure what to expect. Picked up in Luton and dropped off at Heathrow. All went extremely well and the counter staff member at Luton was excellent (hope she wins the monthly competition - well deserved). It was a lovely friendly start to our trip which went very smoothly. The GPS became our best friend very quickly!… Read Full Review

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“Good value for the money”

Written on: 11/11/2016 by No1beeman (1 review written)

Nearly all Dollar staff were very helpful and accommodating, despite somewhat complicated arrangements: the second driver needed to be changed half way through a month long hire period. The car was an upgrade, since the ordered model, category "B" was unavailable. The car was ok, never needed any attention through out its 4500 miles covered during the hire period. Would gladly hired again from the same company… Read Full Review

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“Recommended”

Written on: 11/11/2016 by Glass135 (1 review written)

I usually chose car rental from the usual suspects. RentalCars found me a supplier I hadn't heard of (InterRent) who were very good value and shared an office with Europcar - so were very easy to find. Also Europcar had quite a long queue and InterRent had none! InterRent themselves gave very good service, good car etc. RentalCars communications were good: confirmations, reminders etc. Recommended… Read Full Review

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“Leeds Bradford airport ”

Written on: 11/11/2016 by MRM1958 (1 review written)

Pick up is not clear as it says collection is in terminal but in fact it is by shuttle bus. Company please take note and amend your website. Pickup from then was good and vehicle was fine. The full to full policy is great but we were persuaded to let them fill it when we returned car. The diesel may have been cheaper that at the pump but the fuelling charge really is a kicker. Had we known about this we would not have entertained it. Otherwise it was good value and pretty efficient… Read Full Review

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“Your site sucks”

Written on: 10/11/2016 by Deon99 (1 review written)

Your site sucks! I wanted to change the place, from London Gatwick to Heathrow and I had to try more than 10 times. A blank page appeared several times with no prompt to do something. The back arrow does not work. If you click on that you lose everything and you have to type everything again. The translated (to Greek) page says "press reserve" but there is no such button; I pressed "my reservation" (which was the closest to that) and I lost everything. Then I had to do all that typing from the… Read Full Review

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“Watch out for extras”

Written on: 09/11/2016 by teen4321 (1 review written)

After paying £145 for a weeks hire we found that we had to pay to pay an additional £42.67 for another driver. This could very easily been added at the time of booking so as not to be hit by the extra cost upon returning home. We hired a Sat Nav for the week at a cost of £53 only to find it was not very reliable. When we mentioned this to a member of staff we were informed that they needed updating. We did not get the car we originally booked,Vauxhall Astra, we were given a Seat Leon which… Read Full Review

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“A Rip-off”

Written on: 08/11/2016 by TomKriek (1 review written)

I used RentalCars.com to setup a rental in Australia. They charged my card $972 AUD and only paid the rental company (Bargain Rental) $710 AUD. I guess they feel they are worth $262 AUD just for booking the car. Next time go directly to the rental company and save some $$$. This is a Class A rip-off and when I asked for an explanation, after three weeks I am still waiting. I am going to see if my credit card will refund the difference… Read Full Review

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“A pleasant hiring experience”

Written on: 08/11/2016 by Webster1965 (1 review written)

Ease of Pick up and drop off and friendliness of staff at pick up were especially welcome. Pick up took under 10 minutes and was much better than in several past experiences elsewhere. I would highly recommend this location. I was also offered an alternative car ( which I didn't choose to take), so I did have choice… Read Full Review

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“Airport bus pickup”

Written on: 08/11/2016 by ktSharpe56 (1 review written)

After we arrived at airport ,we phoned for instruction for pick up of rental car it took about 10 min before we got a reply. We were instructed to follow the covered walkway until we reached the bus pickup point. We waited a further 15 min until the bus arrived. Then a further 15 min before the driver started to drive off. On the way the driver never stopped playing with his mobile phone which was a bit conserning, especially after reading about the Lorry driver that had killed a woman and… Read Full Review

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“HOW I FEEL RENTALCARS”

Written on: 08/11/2016 by TaniaCallahan (1 review written)

ALL I HAVE TO SAY IS THAT THE PROCESS TO RENT THE CAR WAS SIMPLE AND VERY EFFECTIVE. THANK YOU RENTALCARS… Read Full Review

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“Awesome Rent Car”

Written on: 06/11/2016 by NCV68 (1 review written)

Nice Car, nice price, nice service. I've just have a word for my car rent on Inter Rent. Awesome. Evrything was perfect… Read Full Review

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“All went well.”

Written on: 06/11/2016 by dougjohnston (1 review written)

Everything went as expected and was handled efficiently. European cars are generally smaller than in U.S., so I ordered a larger version than sized on the website, especially with the space needed for luggage. Service was excellent. The only thing missing was a local map to help navigate the immediate area around the airport and city. The car return process was likewise very efficient… Read Full Review

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“Rentalcars Budget Rental”

Written on: 06/11/2016 by Dennisarowe (3 reviews written)

The whole process from booking on Rentalcars to returning the car to Budget rental went very smoothly. Documentation was forwarded immediately. The pick up and drop off went very smoothly and quickly.The car was as ordered,it was very economical,quiet and smooth. I would certainly recommend both Rental cars and Budget Rental Cars to anyone… Read Full Review

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