RentalCars.com Reviews - www.rentalcars.com

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“RentalCars.com Works”

Written on: 13/08/2015 by Perry400 (1 review written)

This was a very straight forward process online, choice of cars and providors at different prices. Second time I have used RentalCar, First time I had used Europcar they were great, had a very nice upgrade, great service. However Europcar counter staff did not recognise the insurance I had paid for on RentalCar.com did not need it but this aspect could be clearer, think i would od direct with Europe in future… Read Full Review

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“Efficent, professional,friendly”

Written on: 12/08/2015 by WilsonFrost389 (1 review written)

From initial contact to return of car everything was excellent. Only complaint was over powering smell of cleaning compound in the vehicle… Read Full Review

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“Book collect drive all without hassle”

Written on: 12/08/2015 by Gina7 (1 review written)

Web site understandable for booking, collection and return simple. Staff friendly and gave all information without making it complicated. Cars clean, well equipped and gave everything needed for parking and getting around Guernsey… Read Full Review

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“Seamless experience, friendly staff”

Written on: 12/08/2015

All worked as planned although the handover process at the start is very convoluted as I had to examine over a dozen bumps / scratches / dings and agree their location and then debate additional bumps / scratches / dings that I identified - when it came to hand the car back the chap gave the car a cursory glance and waved me on my way ! Finding the return point is v simple (follow signs for "Comfort parking" - no, no idea why it is called that - from a mile or two from the airport) Car was… Read Full Review

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“Wonderful service”

Written on: 12/08/2015 by Oliveroz164 (1 review written)

Speedy service, helpful staff. Car was clean and the classification was spot on… Read Full Review

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“Excellent ”

Written on: 12/08/2015 by Lukasr65 (1 review written)

I did love this car very much, very comfortable in all ways. I had never driven an automatic car, it was my first, was difficulty the beginning didn't had given account that was automatic when I see the car, so I told the girl I already knew how it worked, take at least a 5-10 minutes to put it to work, something that was so easy. But after that was driven as normal we could drive any car,not trouble a tol, already have huge miss. Funny that I had some trouble back driving my car when I got… Read Full Review

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“Car Rental in Wales and Germany”

Written on: 11/08/2015 by Alvinwitten (1 review written)

During July and August 2015 I rented vehicles in Wales and Germany using RentalCars.com. I was introduced to this website by a friend of mine who works at a car hiring service in Cape Town. I was apprehensive at first. I have an understanding of so many online problems that occur daily. With this in mind I tentatively entered my details required and waited for the outcome. I found the website extremely user friendly and immediately received my vouchers for the bookings. Armed with these I… Read Full Review

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“Drive in Comfort”

Written on: 11/08/2015 by TAYLORBRIAN (1 review written)

The whole procedure of collecting my car was a very convenient process. It was fast, good and the quality of the car was excellent. I was provided with good service by the counter staff. The only problem was that I was being politely pushed with options I did not really need, especially being unfamiliar with local conditions in Orlando. But overall I was very satisfied with the whole process of picking up the car and the return. The car was in excellent condition… Read Full Review

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“good value for money”

Written on: 11/08/2015 by ThomasCY (1 review written)

Powerful search engine compares reputable car hire companies and usually comes up with very good deals, particularly week-end deals are good and cheap, the earlier you book, the better deals you can get. I am using the service regularly and have never been disappointed so far. From time to time upgrades to next higher class were offered free of charge automatically, or if asked specifically at the counter, were offered at very reasonable price. Overall service is good value for money for sure… Read Full Review

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“Good - But.............”

Written on: 10/08/2015 by J.Read (2 reviews written)

Fast and easy booking process. Also amazingly cheap. But - two irritating problems. * The Button for 'Print This Voucher' is very misleading. It doesn't say that it will also print 5 pages of information that is not needed in hard print. * We are warned that holders of driving licences issued in England, Scotland or Wales must visit the DVLA website or we may not be allowed to hire the car. But it doesn't say WHY ? Wha is the problem ? I visited the DVLA website - but what problem am… Read Full Review

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“The Best Service!”

Written on: 10/08/2015 by paul.k (1 review written)

I have rented cars online many times, but rentalcars.com is the best I ever had a booking with. The application is simple, clear, fast and effective. On top of all that, they provided me with the best prices. Continue and I will let my friends and thousands of associates know. Thank you for being there… Read Full Review

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“Best i have received”

Written on: 10/08/2015 by Tennantwd204 (1 review written)

The system is very user friendly… Read Full Review

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“Avoid this site.”

Written on: 10/08/2015 by 228Bond (1 review written)

Went all the way through the booking process with an advertised price of €77. Last page, after credit card info had been submitted, an additional charge of €47 was added for "full protection." No way to protest the charge except to cancel the reservation… Read Full Review

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“À Month in Brittany”

Written on: 10/08/2015 by Black203 (1 review written)

It was THE car I wanted, 20.000 km , perfect state. clean. Easy location, staff friendly , good explanation. The only negative point should be : what do we do when the train arrives late in the evening, the office si closed, nô arrangement with the station....but otherwise, perfect! Thank you… Read Full Review

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“getting out of the website”

Written on: 09/08/2015 by gpWaugh127 (1 review written)

i don‘t like the idea of having to go to a chosen website e.g. apodo to get out of your website. there should be a clear exit after completing reservation… Read Full Review

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“Awaiting refund ”

Written on: 08/08/2015 by clark161063 (1 review written)

Cancelled my original booking due to flight delay, still waiting for my money to go back into my account 3 weeks later. I was told that this would only take a week but am now being told that that they are waiting for Dollar to confirm that I didn't pick a car up on this booking. Course I didn't...rentalcars raised a new booking for me. Why would I pick up two cars ?? Its easy for a company to take money from you and provide a service, but they're only judged (in my opinion) by how they… Read Full Review

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“top service”

Written on: 08/08/2015

very good service, easy to use and when a problem occured last holiday, they were excellent in after sales support… Read Full Review

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“Had to make a new booking on the spot”

Written on: 07/08/2015 by Ari321 (1 review written)

When we arrived in Adelaide airport to pick up the car they said that we are not allowed to leave the of South Australia.We made the booking one month before our trip with full disclosure of our plan driving from Adelaide to Alice Springs and Ayre's Rock. Rentalcars staff was very good to book a car with a different company quickly so that we could do our planned trip. We were disappointed when the first company told us their condition of not leaving South Australia but were happy to find a… Read Full Review

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“Best price and no extras to pay . . .”

Written on: 07/08/2015 by alHolland235 (1 review written)

I used reenacts.com on three vehicle hires, two in the USA and one in Europe. All three were easy to book and use. First vehicle was booked for six weeks via Dollar and saved me over NZD$1500.00 over the Dollar web site for this long term rental. The second was via UniRent in Zurich for three days, again no issues and saved about NZD$100.00 on the rental. The third one, again with Dollar for three days saved me about NZ$65.00. On this rental when returning to the airport I was talking to other… Read Full Review

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“Very efficient service”

Written on: 06/08/2015 by Butlerxq220 (1 review written)

Hertz desk at Mahon airport very easy to find. Friendly and efficient service. Once I was given the key and car details I was directed to the car hire area which was about a ten minute walk on the flat. Found the car, familiarised myself with the controls, loaded the family and luggage and drove away. I had pre-booked zero excess insurance which took any worry out of any scratches to the car. Nice Hyundai car, brand new. Return was easy with a very nice member of staff at the check-in who… Read Full Review

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