RentalCars.com Reviews - www.rentalcars.com

★★★★☆
4 / 5
84.8% of users recommend this
  • Customer Service

  • Value For Money

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“good car good price ”

Written on: 28/01/2015 by Parsons308 (1 review written)

Good car, good service. Fast pick up and fast drop off… Read Full Review

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“Want to hire a car for your holiday in Mauritius ?”

Written on: 28/01/2015 by Pugh119 (1 review written)

Wht not book one and get a brand new car from 1st Choice rental cars at the airport . Sevice is excellent… Read Full Review

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“Excellent service”

Written on: 28/01/2015 by Grahamun344 (1 review written)

Very efficient counter staff at airport, was up graded to an automatic Clio with just 6.000 on the clock. Lovely car to drive and super sat nav… Read Full Review

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“Great Professional Service”

Written on: 27/01/2015 by John160661 (1 review written)

Hiring a car from Enterprise at Edinburgh Airport was a great customer experience! Both the car and value-for-money were terrific. Pick-up and drop-off staff (3 in total) were all excellent - naturally charming, very personable and very efficient. They really seemed to be enjoying their work and made me feel very welcome. The whole process took less than 5 minutes for both the pick-up and the drop-off. I drove away feeling like a valued (and happy) customer!… Read Full Review

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“Only one way to rent a car”

Written on: 27/01/2015 by Trewern1 (1 review written)

Rentacar.com made booking a car abroad so easy. The staff on arrival were great and the price was very reasonable.It didn't take long to pick up my car and be on my way to start my holiday.the cars were extremely clean after you get home they email you with offers etc which wil be handy for the next holiday or short break,or even if my cars of the road.booking online couldn't have been easier followed by Emails with all you details.So I can really recommend this company.I would have liked to… Read Full Review

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“Stunning follow up”

Written on: 27/01/2015 by mostbaldone (1 review written)

After an extremely courteous hand-over of the keys of the car, I duly boarded my flight. Only then did I realise that I had left an item of clothing in the car. The next day I phoned the Thrifty desk at Wellington airport and explained what had happened. I told the very attentive lady that the item was a peaked cap with a lot of sentimental value. I did not expect it to have been retrieved but a few hours later she phoned me to say that she had located it and asked what address I would like it… Read Full Review

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“Beware when things go wrong - 8 people stranded”

Written on: 27/01/2015 by Amariu292 (1 review written)

I have used rentalcars.com a few times with no problems, I recommended them to our group for our annual ski trip to Austria, flying into Munich. I had arranged to collect the car at 10.30PM but due to flight delays caused by the weather, we were about an hour late landing. I phoned the Budget rental desk who they had arranged our 2 estate cars with number from baggage collection, but got an answer machine message in German, I phoned Rentalcars.com helpdesk number but was put into a queue for… Read Full Review

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“great for family holidays”

Written on: 27/01/2015 by chrisspinning (1 review written)

We had four adults and three children and this van was great for getting around the sunshine coast on our holiday… Read Full Review

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“more than pleased:)”

Written on: 27/01/2015 by magdalena32 (1 review written)

the counter staff was super nice and helpful!!! they did their best to make the client go away with a sense of being very well serviced. The car was almost brand new and it was upgraded, definitely better than I expected and originally hired. Overall score - excellent!!!… Read Full Review

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“Ease of booking with RentalCars.com”

Written on: 27/01/2015 by HengKee (1 review written)

I had a fastastic driving holiday in Chiang Mai with RentalCars.com. From the ease with booking online to picking up and dropping off the car, it was a breeze. The car I chose had full insurance and theft protection so it was a great weight off my mind. Thank you RentalCars.com. I will definitely book with you again in my travels… Read Full Review

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“Got what I requested”

Written on: 27/01/2015 by CaetanoSilva (1 review written)

This was the first time that I got exactly the same model of car requested, what is not usual when you rent a car. Besides that the car in a very good condition in terms of maintenance and cleaness. Time to get and return the car was also remarkable… Read Full Review

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“Efficient and easy to use Car Rental booking service!”

Written on: 27/01/2015 by TrinityDavies (1 review written)

This was an excellent service. I booked the car very close to closing time and even had to get the driver name changed at the last minute, which I was able to do over the phone, talking to the Rentalcars people. It was sorted on the phone in about 10 minutes. The online booking process was excellent, and I immediately got an email to print off my voucher to take to Europcar. Even when it was changed it still took a matter of seconds for the new email to come in so I could print it. I would… Read Full Review

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“Excellent! Good Service.”

Written on: 27/01/2015 by Teagan209 (1 review written)

Excellent! Good Service… Read Full Review

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“very efficient”

Written on: 27/01/2015 by dlFallon292 (1 review written)

Despite previous reviews we booked Firefly at Venice as they offered considerable savings - free snow chains and free second driver - we found them very efficient, quick to collect once we phoned on arrival as instructed and waiting for us on return to take back to airport. Very good and will use again… Read Full Review

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“thank you.car wos good for her price.”

Written on: 26/01/2015 by mindis18 (1 review written)

thank you.car wos good for her price… Read Full Review

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“Staff and Value for money”

Written on: 26/01/2015 by seamie_king (1 review written)

We hired a ford focus in Liverpool. The staff were very good, down to earth fellas that engaged with us and answered all our questions as well as was expected. Will definitely use them again… Read Full Review

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“Good value and excellent service!”

Written on: 26/01/2015

My wife and I hired a Toyota Corolla from Thrifty at Nelson Airport in January 2015 to drive to Christchurch via Greymouth, New Zealand. The Thrifty Staff member at Nelson Airport was well-organised with our booking and very helpful with travel advice. Likewise, the drop-off at Thrifty at Christchurch Airport was easy and trouble-free. We would certainly book through RentalCars again… Read Full Review

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“I am satisfied”

Written on: 26/01/2015 by BostonMills473 (1 review written)

The car was SEAT IBIZA with abt 10000 km on board and it was in a very good condition… Read Full Review

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“Why do we need this service?”

Written on: 26/01/2015 by chipan (1 review written)

I booked the car through Hertz as always. I got hertz order no which I used when I picked up the car. No problem so why would We need your service? its just another ref no we need to carry around… Read Full Review

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“Precise ! Exactly what I ordered and by a courteous staff.”

Written on: 26/01/2015 by Davies0481 (1 review written)

The location is good, just a couple of minutes walk from the terminal. The staff were polite and courteous and the vehicle clean and well presented. It took under 10 minutes to complete the booking transaction and we were on our way. The drop off was equally as easy and I was back in the terminal in under 10 minutes… Read Full Review

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