RentalCars.com Reviews - www.rentalcars.com

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“excelent app!”

Written on: 05/05/2016

Exccelent app. Very useful and shorten search for the cars. You have everything you need to rent a car on one place. I like the e-mails and alerts that i got before i went to pick up the car. it gives you good knowledge and informations that you need as unexperienced rent-a-car user. … Read Full Review

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“Bad Post Service”

Written on: 04/05/2016 by Lomax2 (1 review written)

Have used service a few times overseas. Last experience not good. We reported car being in an accident, not our fault and were advised by rental are.com that claim process should be easy. Completed online claim forms end of February, did not receive confirmation so resent forms. Still have not received confirmation, over a month later. Contacted number online and was told they can see claim forms but can't tell us what is happening with it and they will get customer service to call us. This… Read Full Review

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“Never use this company!”

Written on: 03/05/2016 by carolcopland (1 review written)

I rented a car for a week in St Thomas, USVI through Rentslcars with Budget, prepaying $289. At the end of the week I was surprised to learn that only $234 had been credited to my rental- a discrepancy of $55. It was difficult to contact them- email forms and phone calls with waits up to 38 minutes. After stating that they do not charge any service fees, they would not Issue a refund or do anything, leaving me $55 in the red. How do they stay in business? I will certainly never use Rentalcars… Read Full Review

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“Good value and service”

Written on: 03/05/2016 by Ronin1959 (1 review written)

I hired a car from Brisbane airport to travel to Toowoomba, had it for 3 days. Service by the staff was very good, there shuttle service was prompt, staff was friendly and the car was nice and clean. I thought it was excellent value for money. Only problem I had was the instructions to meet the shuttle bus were for the international terminal and we were at the domestic terminal. A phone call soon fixed this… Read Full Review

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“Easy and quick”

Written on: 02/05/2016 by MacLeod418 (1 review written)

Using Rentalcars.com, I was able to organise a car online, which was then picked up in under 10 minutes from the airport when I landed. Drop off was even quicker, I just had to hand over the keys, the rest was automatic. Great service. Try it… Read Full Review

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“Centauro is the way to go!”

Written on: 02/05/2016 by ymStevenson154 (1 review written)

From beginning to end car hire went smoothly. It was a five minute ride from the airport to pick up the car. All information was explained clearly. The car was practically new ( in fact all of the cars in the fleet seemed to be new)and a pleasure to drive. We used a broker to book but you can book direct for the same cost.Highly recommended… Read Full Review

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“Great car hire”

Written on: 02/05/2016

Great car hire at a great price. We hired a car from Liverpool airport to get us to the lakedistrict for a long weekend. The staff were very friendly and quick at getting my family and me off on our way. Would definitely use them again… Read Full Review

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“SUV rental in USA for a month”

Written on: 02/05/2016

We rented an SUV for a month stay in California. Rentalcars.com gave us an unbeatable price… Read Full Review

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“Rentalcars seem good to work with, good communication.”

Written on: 01/05/2016 by daHuber388 (1 review written)

I have utilised Rentalcars for over a year on multi visits to Spain. Spain can be challenging as the car hire operators push their own insurance, advice from Rentalcars was to take Rentalcars insurance and I confirm this is better value and should be taken. I have utilised various operators via Rentalcars and I confirm that the cheapest are at times not the best, be careful. I had difficulties and I complained to Rentalcars and they contacted me and advised, all good advice and I have… Read Full Review

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“Great Deals”

Written on: 01/05/2016

I wanted book a hire car for 30 days with Alamo with full insurance and a full tank of fuel(Platinum package they call it) checked the online price and thought it was expensive.then I found rentalcars and rang them,they were fantastic, I requested the quote to match the one I had from Alamo. Low and behold they were 40% cheaper for the exact same package and what's more the rental was with ALAMO.The only extra that I purchased at the airport was "Road side assistance" as we were going on a 2000… Read Full Review

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“Fantastic and friendly service”

Written on: 30/04/2016 by 390Blackwell (1 review written)

Everything was very good. The only small compliant was the car had really bad road noise other than that the service and Car was great… Read Full Review

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“First class service!”

Written on: 29/04/2016 by Chace293 (1 review written)

The online process was easy to follow, with plenty of choice. We thought there must of been a mistake as it seemed so cheap.. Once we got to the UK, we realised it WAS much cheaper! I would definitely us rentalcars.com again, you get to pick from all the major reliable rental companies. The car we got was brilliant. The staff in UK were excellent, getting us a brand new car in our category, which was the biggest and newest he had. We travelled a lot of miles and was all included in the… Read Full Review

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“very good res”

Written on: 29/04/2016 by Annika314 (1 review written)

In general i was very comfort with the res but the other order (we were two orders) was terrible… Read Full Review

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“excellant services and cars”

Written on: 27/04/2016 by LuMaKaz (1 review written)

I used to be old customer of Alamo and now after away of 7 years, services seems to be much better. Keep improving. Rental through rentalcars.com made easy and genuine. Used twice and every time i like the service. I may use this service again to rent a car in the near future. hopefully my next time got better and better… Read Full Review

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“Very good service”

Written on: 27/04/2016 by PhillipPike147 (1 review written)

Very good service. Was offered a free upgrade as ordered car not available. Would use again… Read Full Review

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“Easy as...”

Written on: 26/04/2016

We had a very quick pick-up of the car from the Europcar desk in Devonport Airport, Tasmania, with very little form filling in. The car was very clean and well-maintained and the staff exceptionally helpful. There was no problem having rented the vehicle through RentalCars and the provided the best value for money. Will definitely use them again when renting a car… Read Full Review

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“had to change dates, I was forced to pay in full, no...”

Written on: 25/04/2016 by Stanton53 (1 review written)

I had to change dates due to a wedding, I was forced to pay the full rental amount and told that there were no refunds under any conditions… Read Full Review

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“car hire gatwick airport”

Written on: 24/04/2016

We have used rentalcars.com many times now. it is very easy and quick to book and we have always been satisfied with the cars we have been given. The prices are lower than when booking direct with the car hire company. The last time we booked a hertz car and received a free upgrade. The staff were very helpful and very quick. The car was very clean. Pick up and drop off were very smooth… Read Full Review

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“Efficient booking on line ”

Written on: 24/04/2016 by faOrtega46 (1 review written)

The booking on line was very easy, transparent with all the necessary details. The price was very good and it all worked very efficiently which is just what you want when you are on holiday… Read Full Review

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“Warning! - Misleading / inaccurate info on website ”

Written on: 23/04/2016 by DaniellaEwing (1 review written)

Be warned about the following risks with using Rentalcars.com. 1: misleading / inaccurate pricing information if you collect the car from one town but drop it off at another. Some car hire companies charge extra for this ("one-way fee"), others don't. If they do charge, it can be SUBSTANTIAL, so it's important to have correct information. RENTALCARS.COM detailed pricing page for your proposed booking DOES NOT give correct information. The part of the quote page listing extras payable locally… Read Full Review

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