RentalCars.com Reviews - www.rentalcars.com

★★★★☆
4 / 5
84.9% of users recommend this
  • Customer Service

  • Value For Money

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“Best rental experience ever.”

Written on: 27/02/2015 by Chorro (1 review written)

It really was the best value for money, friendliest staff and best value. Only thing we didn't like was that we didn't know where we had to go to collect the car! Probably our fault for not checking the booking correctly!… Read Full Review

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“Excellent Customer Service”

Written on: 27/02/2015 by Bellapie (1 review written)

I hired a Mercedes a180 for my weeks holiday in Donegal the Avis experience was first class from start to finish. Everything from the friendly staff to the condition of the car excellent… Read Full Review

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“Beware of their online quotation process and currency...”

Written on: 27/02/2015 by Bobby_Sole (1 review written)

Be careful if you are getting quotes in a country that has a different currency to where you are booking. As an example... I have set up my account preferences with Rentalcars.com with a Euro Debit Card, Euro bank account, Euro pricing etc. Just recently I was in Egypt and requested a quote in Euros for a hire car in Italy (Euros) and intended to pay with my Euro account (standard Debit Card for my account). The quote was in Euros so I accepted the quote and the Debit was made to my Euro… Read Full Review

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“Car hire at Brisbane Airport was great; all good.”

Written on: 27/02/2015 by oldergeezers1 (1 review written)

The girl at the Avis desk in Brisbane was friendly, efficient and had a sense of humour, which is always good. Being in what I'd call the "old farts" category, the Avis girl sensed that I wasn't a regular user of "I-Pads" and the like, when completing the necessary documents for car hire. On returning the vehicle, the only hiccup was going to the wrong terminal, which was quickly sorted by the Avis attendant on site. Well, I am a country bloke so I'm not used to so many signs and roads etc. … Read Full Review

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“Nearly always gives excellent price”

Written on: 27/02/2015 by BrianH1947 (1 review written)

I have used this site about every 2 months over the last 7 or 8 years and nearly always it has given excellent value. When I have had an "issue" it has always been addressed very well by telephone staff. The website has now been improved so that you know who the supplier is and what ratings other users have to those suppliers. The "top up" insurance is usually good value except for very short hires 48 hers when you may be better at the desk on pick up. One occasion when I had a minor scrape… Read Full Review

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“Fast, Excellent Services”

Written on: 27/02/2015

I arrived at Yanbu Airport around 1515hrs while my booking was at 1700hrs. Fortunately, the Front Desk Officer took my details and hand over the Rental Car Voucher to pickup my car at the Parking lot in front of the Airport without any issue. That was a relief. Got my car although it's not as per my booking but similar. No complaints. Car was cleaned. Some improvement would be to have the paperwork printed instead of hand written and filled form should be in English including Model and Plate… Read Full Review

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“Budget/Bidvest car rental Durban”

Written on: 27/02/2015 by TrevorGillespie (1 review written)

I ALWAYS RECEIVE THE BEST DEAL WITH RENTACARS.com THEY WILL GIVE YOU THE BEST PRICE AND THE BEST CHOICE OF VEHICLES TO SUIT YOUR BUDGET… Read Full Review

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“great experience”

Written on: 27/02/2015 by Ronniet457 (1 review written)

the good thing is to include the insurance… Read Full Review

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“All is in line with the order”

Written on: 27/02/2015

Easy to compare the offers and choose the car. Flexible access to the account, all main information about cars and vendors are presented… Read Full Review

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“it cost me about 25% more to book a car with...”

Written on: 27/02/2015 by 353Payne (1 review written)

it cost me about 25% more to book a car with rentalcars. the bill was more than the original quote… Read Full Review

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“Hidden extra charges”

Written on: 26/02/2015 by JohnSaynor (1 review written)

Having just booked a car through rental cars, I was staggered to find an extra charge for 25% of the original quoted fee for a damage excess refund. I have an annual policy to cover such charges. there is no indication during the booking process that this charge is going to be added, nor the amount until you have gone through the final payment section … Read Full Review

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“another successful car hire in Capetown”

Written on: 26/02/2015 by michaeldufty (3 reviews written)

Again organised my three week car hire with rentals.com from capetown airport as I have for many years. the hire cost was reasonable and the car (vw polo)was as ordered. V W POLO was in good order, state and clean with no damage on. Drove approx. 2,000 miles in the three weeks along the garden route to the Crags and back via the Winelands and had no problems. Returned the car and had no problems with the return… Read Full Review

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“another successful car hire in Capetown”

Written on: 26/02/2015 by michaeldufty (3 reviews written)

Again organised my three week car hire with rentals.com from capetown airport as I have for many years. the hire cost was reasonable and the car (vw polo)was as ordered. V W POLO was in good order, state and clean with no damage on. Drove approx. 2,000 miles in the three weeks along the garden route to the Crags and back via the Winelands and had no problems. Returned the car and had no problems with the return… Read Full Review

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“Great Product”

Written on: 26/02/2015 by KCffont (1 review written)

Nothing but good things to say about this company, car was clean, full of gas. The GPS unit we rented was reasonable priced. The pick-up driver was friendly, the staff at the counter very helpful. When we returned the car it was the same service, they came out and greeted us, arranged for a driver all within a very short time period. Again the driver was very friendly. Great company to do business with… Read Full Review

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“Nothing Negative to Say”

Written on: 26/02/2015 by BrianIngram (1 review written)

Absolutely first rate service in every department, from booking on line right the way through to dropping the car off! The staff were without exception polite and very helpful, they have given themselves a lot to live up to. Ten out of ten both here in the UK and in Ireland. Thank You… Read Full Review

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“good customer service”

Written on: 26/02/2015 by christophefromfrance (1 review written)

My work takes me all over Europe and often use rentalcar.com, they always offer the best quotes but most importantly a good Customer service. On 2 differents occasions the rental company charged me unjustified extras, I complained to rentalcar.com and they sorted it each team… Read Full Review

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“CAPE TOWN CAR HIRE”

Written on: 26/02/2015 by PHILLP (1 review written)

Very satisfied customer--I always use rental cars.com,and F1 car hire company in particular Good friendly service,good cars,and very competitive!… Read Full Review

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“Excellent service Liverpool John Lennon Airport”

Written on: 26/02/2015 by isTilley423 (1 review written)

Couls not fault the service. Car as ordered. Staff excellent… Read Full Review

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“Newcastle Enterpise Car Hire”

Written on: 26/02/2015 by ZionZimmerman (1 review written)

The staff at Enterprise were very efficient and had me on the way within 10 minutes of pick up and drop off. very good compared to others… Read Full Review

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“cheap car hire”

Written on: 25/02/2015 by grahamen (1 review written)

rental cars .com were able to source the matrix of cost efficiency and quality vehicle very well ,was able to talk direct to a consultant regards clarification of procedure and direction once in honolulu, didnt have agreed car once there but an upgrade was immedietly offered so all in all excellent holiday experience… Read Full Review

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