Reviews for HSBC Car Insurance Reviews

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HSBC Car Insurance Reviews

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  • Guest 26th Jun 2009

    Reviewer rating: 0 stars


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    HSBC Car Insurance customer service has been diabolical.unhelpfulrudesarcasticgiving out incorrect informationTOTAL WASTE OF SPACE

  • Guest 4th Jun 2009

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    Absolutely appalling customer service from HSBC Car Insurance. Made a very stressful situation after a car accident infinitely more stressful. Never kept us informed, calls cut off when been on hold for 15 mins at a time and generally unsympatetic and unsupportive. Have now filed formal complaint an ...

  • giedrys76 14th May 2009

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    Terrible!I got the HSBC insurance, because it offered the lowest quote on confused.com.I was asked to show proof for no claims discount. Fine. I got the letters from my previous insurance companies and all the trouble startyed. I sent them all 3 letters, they did receive them.Resend. oh, the letter ...

  • Guest 10th Apr 2009

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    Every time i try to ring HSBC Car Insurance to make an adjustment they palm me off to differant departments and they aren't ever open, i have tried now 3 times but every time they come up with diff opening hours. I will never ever insure with them again, contacting hours

  • sroper 26th Jun 2008

    Reviewer rating: 1.5 stars


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    Will not insure my car with HSBC again. Slow in sorting my claim out. Never kept me informed of my claim progress. I had to do all the chasing.
    Only able to contact the Claims Dept via email. Kept on hold for very long time if trying to get through by phone.

  • Guest 22nd Mar 2008

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    We had to claim with them. Minor damage resulted in our car being off the road for 6 months in an HSBC approved garage, our complaints passed from one person to the next, our phone calls cut off or not answered, culminating in us now discovering, upon trying to sell our car, that HSBC registered it ...

  • rossnlynz 5th Mar 2008

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    Everything about HSBC Car Insurance is bad, they pass you off to other folk, they don't help you and you will probably have to do it all yourself, had to get kindertons company to clean up the mess. Pity they don't do insurance

  • jsbluecow 26th Oct 2007

    Reviewer rating: 2.5 stars


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    Unfortunately they have so many different phone numbers for making claims it was very difficult to get in touch with them. Not only do they not have a freephone claims line, when I was waiting to talk to an operator after about 15 minutes they hung up on me and told me to ring back later. I rung bac ...

  • biancohelen Rank: Lance Corporal 5th Oct 2006

    Reviewer rating: 3.5 stars


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    I haven't had any problems with HSBC car insurance, and it is due to expire at the end of the month (October). I won't be renewing with them though, because the quote is a lot higher than a price by Peoples Choice have offered me.

  • Big Brother Fan Rank: Major 4th Aug 2005

    Reviewer rating: 4.5 stars


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    I'm a new driver and was desperately searching for a decent quote - some of the quotes I had been giver were literally shocking. Having banked with HSBC for the past few years I decided to give them a go and I'm glad I did. The quote I received was about £75 less than the others and it was ver ...