Reviews for Ideal World Reviews

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I ordered a Tom Tom Satalite navigation system from my brothers birthday. When it did not arrive I telephoned their customer service department to be greated by their indian call centre and someone called Alan. Although perhaps Alan was not his name.

On asking why the item had not arrived, I was ...

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I ordered Grease Lightning Blockbuster with 8 large micro cloths. When the Cloths arrived, they sent me 4 small cloths at £9.99, how did they get this wrong when the large ones were advertised for the same price. So i rang the customer service, on the other line was a Asian lady she said she c ...

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DO NOT BUY ANYTHING FROM THIS COMPANY. THEY DO NOT CARE ABOUT THE CUSTOMER. They are not transparent and are difficult to contact, only via India call centre who can do nothing to help you. They take your money before sending the goods and do not keep you informed WHEN there is a delay in sending ...

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Do not buy anything from this
company they take your money and then have no means of being contacted, only via India call centre who can do nothing to help you. I have faulty goods and they have my money. PLEASE BEWERE!!
NO CUSTOMER CARE

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We ordered a Bissell Powerwash and in a week or so the wrong item arrived. The telephony are foreign, rude and refused to offer a refund. I was offered a timed pickup time for the return of the wrong item that was missed only to be told that they do not have timed pick ups. I was told last week in t ...

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STAY WELL CLEAR! CHEAP NASTY AND NO NOTION OF CUSTOMER SERVICES! Got a sewing machine from them in September - it is awful - does not work, cheap and nasty and stalls every two minutes. Sent it back - at cost of over £8 to me (!!) and it was received by IW over 10 days ago. Refund time? Yes? N ...

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Never trusted TV shopping channels, but in a weak moment ordered a Ryobi Multi Tool and accessories from Ideal World. Whilst model listed (RLT30HT) on invoice matched the model received it wasn't the same model as demonstrated (not touch button start). When I spoke to their Customer Services, no man ...

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we ordered an item from ideal world and have had so many problems we are told by customer services that they have no managers to talk to also no trade association membership to complain to,i have arranged telephone callbacks from the company but with no managers you guessed it no call back ihave se ...

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I have ordered with Ideal World before, however this last order has been dreadful,
incorrect item sent, courier collected a week later, I was told to wait 21 days for a replacement and when it never came I called the customer service line and was told that they would have to refund as the item was n ...

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I ordered a strimmer on 8th August 2009 and the presenter said we would have it by the next weekend. The money was taken from my credit card immediately but the strimmer never arrived. I phoned and was told that it was despatched by a separate company and they could only email the company and I wo ...