Caroline Castigliano Wedding Dresses Reviews

Click here if this is your business
★★★★☆
3.6 / 5
65% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Caroline Castigliano Wedding Dresses - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“I couldn't recommend this store more highly , I will...”

Written on: 11/09/2009

I couldn't recommend this store more highly , I will sing their praises forever!I have just returned from delivering the Castigliano girls cake and a couple of bottles of champagne,they just couldn't have looked after me better.I have told them I will tell everyone about them, If you are looking for a fabulous gown,please visit this shop they are brilliant i looked fantastic I felt fantastic and I just wish I could go through the whole experiance again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Staff at Caroline Castigliano Wedding Dresses are very...”

Written on: 10/09/2009

Staff at Caroline Castigliano Wedding Dresses are very pushy and insincere. Poor customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Just returned from my honeymoon and saw my wedding...”

Written on: 30/08/2009

Just returned from my honeymoon and saw my wedding pictures,I nearly cryed I just couldn't believe how wonderful I looked. I bought my dress and went well over my budget, the lady at Caroline Castigliano said I should go to my wedding wearing a gown that made me feel fantastic and that I would never regret it! I kept thinking of all the things I would need in my new house I now wouldn't have. Well I can honestly tell you it was all worth it. I looked fantastic I felt fantastic and I will look… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I have just picked up my wedding dress last week and...”

Written on: 28/08/2009 by Jessie Gold (1 review written)

I have just picked up my wedding dress last week and can't wait to wear it next weekend! I had the most wonderful experience on every visit and am so glad that my cousin recommended Caroline Castigliano Wedding Dresses to me. She bought her wedding dress from there two years ago and could not stop telling me how wonderful it was. She was right. It will be an experience I will treasure always… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Georgeously designed dress and perfectly made to my...”

Written on: 26/08/2009

Georgeously designed dress and perfectly made to my body. The necklace brought from there broke completely and was un-usable most of the wedding (Caroline Castigliano Wedding Dresses kindly fixed it when i informed them after). Once i had paid for the dress, i was spoken to rudely every time i tried the dress on. My letter of complaint was never answered and i never recieved an apology. Maybe if i had appeared to have more money i would have been treated differently. The overall rating would… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mealy_01's Comment

Written on: 18/01/2012

I am slightly concerned as to the lack of attention I am receiving after paying in full for my gown...I had to call twice just to get a receipt sent to me!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Yesterday I went to a wedding,the sister of my...”

Written on: 23/08/2009

Yesterday I went to a wedding,the sister of my boyfriend.I have not met her before as she has been living abroard since we have been dating.I was overwhelmed by the fabulous gown she wore, it was breath taking,when I eventually got to meet her she told me about the wonderful time she had choosing her dress at Caroline Castigliano and how special everyone had made her feel she said she never wanted to take the dress off!!
At the end of the day my boyfriend proposed to me (I said yes! ) so today… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“ i went to caroline castigliano last week and had an...”

Written on: 22/08/2009

i went to caroline castigliano last week and had an amazing experiance! The young lady who looked after me really new her stuff, i was there a couple of hours and left so excited by the whole experiance i rang my best friend in new york ,she is also getting married, and asked her to come over and look at the gowns for her own wedding,she is flying in on friday.i have choosen a really incredable dress infact i saw one of caroline castigliano's brides in hello magazine wearing something similar… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“I just visited the Caroline Castigliano shop in London...”

Written on: 10/08/2009 by Sarah Lim (1 review written)

I just visited the Caroline Castigliano shop in London last Friday. I have been to many wedding shops already and have a few more to visit this week and next week. I thought the sales lady there was very helpful and nice. Even though I did fall in love with one of the dresses I tried on, I told her I had a few more appointments and did not want to commit straight away. She seemed very fine with it and invited me to make an appointment again in a few weeks to try it on again.

I went to 3 more… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Caroline Castigliano Wedding Dresses: I have the Santa...”

Written on: 08/08/2009

Caroline Castigliano Wedding Dresses: I have the Santa Monica dress and it is absolutely gorgeous! Every bit of it is of the best quality!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“I bought my gorgeoues dress from Caroline Castigliano...”

Written on: 06/08/2009

I bought my gorgeoues dress from Caroline Castigliano in November last year, the dress is made to measure so they took my measurements then and all was well. On the day of my first fitting which was in March this year, 6 months after the purchse I was told we would have to pay extra £250 for something called toile which will make the dress perfect, the reason why I apprently must pay for this is beacuse my boobs are bigger then C cup, they are 30DD wich is still not massive but that didnt… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I bought my dress from the Berners Street Store. IT...”

Written on: 01/08/2009

I bought my dress from the Berners Street Store. IT was a beautiful dress and I was very keen on it. I decided to ignore the pushy staff and went ahead with my purchase. Unfortunately the staff pushiness carried on during the later fittings. THe dresses are beautiful but she is really let down by her staff (unfriendly and pushy). I will certainly not recommend anyone shopping there it is a disappointing experience for any bride to be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“I went to CC in London. I agree with previous...”

Written on: 31/07/2009

I went to CC in London. I agree with previous comments. The dresses are absolutely gorgeous. The quality of the lace and the richness of the fabric are reflected in the price. However I did find some members of staff very pushy. They want to you to buy on the spot. It was my first time trying on dresses so obviously I want to look around a bit more before making a decision. As soon as I said I wasn't going to buy but wanted to think about it, immediately their attitude changed and I was ushered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I bought my dress from the Caroline Castigliano shop...”

Written on: 24/07/2009

I bought my dress from the Caroline Castigliano shop in Knightsbridge - the service was amazing, the dresses were beautiful and I found the dress of my dreams because of the sales lady spotting what it was that I was looking for!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“Caroline Castigliano Wedding Dresses has appalling...”

Written on: 27/06/2009 by SusanH89 (1 review written)

Caroline Castigliano Wedding Dresses has appalling sales staff and after sale care. They are experts at making you feel like an idiot for having normal expectations… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“i 've just collected my gown from Caroline...”

Written on: 04/05/2009 by Lucy Hurst (1 review written)

i 've just collected my gown from Caroline Castigliano's store, and i was absolutely stunned with the quality and care of my dress. I went to nine stores before i found my dream gown but at Caroline Castigliano the service was fantastic, they made me feel so special and the dresses were out of this world. In the end i chose Maldives… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“To add to my previous review, I have since had a call...”

Written on: 29/04/2009 by TheHoo999 (2 reviews written)

To add to my previous review, I have since had a call from Caroline Castigliano Wedding Dresses who have reassured me all will be ok. They kindly explained that they leave the fittings to as late as possible to ensure the dress fits perfectly which I now understand. I am now happy with the service and have my first fitting on Friday. Am now one happy bride :0)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I ordered my dress from Caroline Castigliano...”

Written on: 26/04/2009 by TheHoo999 (2 reviews written)

I ordered my dress from Caroline Castigliano Knightsbridge a year ago. It is now four weeks to my wedding and I am now very disappointed with their service. Before buying the dress they treat you like royalty and yes, make you feel very special. Don't get me wrong, the dresses are amazing and fanstatic quality but I now feel like have fallen for their hard sell push and I wish I had looked around some more before deciding to buy my dress. I paid the full balance straight away and then had… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“So pleased my friend recommended Caroline Castigliano...”

Written on: 19/04/2009 by happybride2be (1 review written)

So pleased my friend recommended Caroline Castigliano at Berner's Street to me. She got her dress there last year and her sister before her. I had the most amazing appointment last week and can only say the service there is so much better than anything else in London. I don't have a great figure and was dreading the whole trying on thing.........one shop I went to kept asking if I was intending to loose weight.....bloody cheek!.....anyway at CC the dresses made me look and feel fantastic the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“I wish to god that i had listened to all of the bad...”

Written on: 06/04/2009 by Chipmunk77 (1 review written)

I wish to god that i had listened to all of the bad reviews about their after sales service but i ignored them because i had found a beautiful gown and been swayed by their sales patter.

Because of caroline castigliano i have spent the whole day in tears and don't even want to wear my dress anymore.

I have 19 days until my wedding, when i called them 2 weeks ago to find out if my dress was in the told me yes and to ring back last week to arrange my fittings as the lady was on holiday. I'd… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Thehoo999's Response to Chipmunk77's Review

Written on: 26/04/2009

I too am suffering from poor after sales service, they seem to lose all interest in you once you have parted with your hard earned cash. I have been fobbed on the phone so many times and told that someone will call me back - they never do, it is four weeks till my wedding, I was expecting a call for a fitting any day now but after reading your review I'm going to lower my expectation. I think this is absolutely awful. They make you feel like they are doing you a favour and that you should be grateful that they have even picked up the phone. Terrible.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Yesterday I had the most wonderful day, my mother and...”

Written on: 05/04/2009 by JanuaryBride (1 review written)

Yesterday I had the most wonderful day, my mother and I visited Caroline Castigliano Wedding Dresses in Knightsbridge and found the most wonderful wedding dress for me. The designer herself was in the store and has agreed to make some changes so the gown will be totally special just for me. I couldn't be happier, everyone was no nice and I felt really beautiful. I couldn't recommend highly enough the woman who looked after me. She was so friendly and really understood exactly how I wanted to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview