Written on: 21/12/2010
I went to the Berner St branch in London and found the service completely below expectation. The lady serving me was extremely patronizing, looked down her nose at my eighteen year old sister and referred to me (a 33 year old woman) as a "little girl". Having seen the lovely dresses online I was hoping for a special experience, sadly I this was not the case. I've decided to go elsewhere. Shame as lovely store and dresses. (read more)
Written on: 04/12/2010
12 Years ago I was getting married (Edinburgh),and thought I'd book an appointment to "see what style fitted me" then go elsewhere and look for something similar but less expensive... Of course I ended up with the very first dress I tried on, as all other shops and dresses were just plain wrong after that, and the quality and feel of the fabrics are just amazing.
The ladies there were fantastic, and even had me come in one day when I phoned them in tears as I was unsure of my choice of... (read more)
Written on: 03/12/2010
I just love this boutique!!!!I went to the Bath shop as it was nearer to my parents house and so my mum could feel part of all the fittings and we could really enjoy the whole experiance together!
Well it was better than I could have ever expected and in the end my mum bought an evening dress to wear to a special event she was celebrating with my Dad the week before my wedding, and so we had some of our fittings together. I really can't express how great it was, and how the ladies made each... (read more)
Written on: 14/11/2010
I bought my dress from the Nottingham branch of Caroline Castigliano and the whole thing turned into the kind of nightmare a bride dreads. I noticed that once I had paid for my dress, which they were quite insistent was paid for upfront, the service dropped immediately. It all started to feel very wrong when I was told by the fitter I was'' a bit of a funny shape'' (I'm 5'4'' Size 12 36dd) and I would have to pay extra if I wanted the dress to fit!! Having already paid £2,500 for a dress I... (read more)
Written on: 14/11/2010
I have been panic stricken about choosing my wedding dress and I felt I had tried so many different designs I just couldn't make a decision,until yesterday and I bought a Caroline Castigliano! I feel such relief. I can only say to brides in the same situation as me go to the Caroline Castigliano shop in Leeds it is fantastic the ladies there could not have been nicer and the dresses are really beautiful.I wish it was easier at the out set to under stand the differences between all the... (read more)
Written on: 07/09/2010
I had a truely fantastic experiance at this very beautiful London store .The lady who served me was so nice I felt totally confident in her advice, and ended up buying two evening dresses ,I wore one of them last week and it was a big hit. Thank you Caroline Castigliano .
Written on: 05/09/2010
I bought my dress from the Berners st store. The assistants were helpful but i found very pushy on the sales side. I was ok with it though because i loved my dress, until the fitting. I was not told how to move in the dress to ensure the v neck front did not gape, and had not thought of it myself as its my first wedding and i assumed a 3k dress would not do this! On one of the final fittings i realised i would be showing my breasts to all my guests the min i lifted my arms to dance! the... (read more)
Written on: 11/07/2010
I just bought my wedding dress at the Berners Street sample sale and it couldn't have been a more rewarding experiance, I have dreamt of wearing Caroline Castigliano to my wedding for years and I just could not stretch to the price when I eventually met my man.So as soon as I heard about the sale through a friend I booked an appointment to see the dresses,I was blown away when I found the dress I had seen on the internet 35% off in my size and fantastic condition it is called Carlotta.The... (read more)
Written on: 11/07/2010
I booked an appointment at this store on Berners Street for their 2 week sample sale and regretted it almost immediately. The attitude and approach of the staff (or at least the one I saw) is bullish, arrogant and unhelpful. Every time I tried a dress on I felt as though I was on a game show with 30 seconds on the clock to decide which of the dresses I was going to buy. She spent most of the time telling me how I should be feeling and implied I should disregard the feedback from my sister as... (read more)
Written on: 03/07/2010
I love this place,I spent the afternoon trying on some simply splendid dresses and met some fabulous girls,I can only say to all B.T.B try Caroline Castigliano they have great staff and the best dresses I have ever seen.
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