Caroline Castigliano Wedding Dresses Reviews

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★★★★☆
3.6 / 5
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★★★★★

“I have just picked up my wedding gown from Caroline...”

Written on: 11/03/2010

I have just picked up my wedding gown from Caroline Castigliano in Bath and I am truly over the moon with not just the dress, but also the fantastic level of service I received on my three visits to the shop. Not having bought a wedding gown before, I was a little daunted by the whole prospect, but the Manageress made me feel so at ease, taking the time to chat through all of my ideas and aspirations for the wedding, and then when it came to trying the gowns on, The Manageress and her… Read Full Review

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★★★★★

“I recently brought my wedding dress from your Bath...”

Written on: 09/03/2010

I recently brought my wedding dress from your Bath branch and I have to say the whole experience from begining to end was exceptional! The style, grace and overall attention I received was outstanding. The manageress and her assisant clearly know everything there is to know about weddings and the beautiful dresses at CC. I walked into the shop feeling rather daunted by the whole prospect of choosing probably the most important dress of my life and left on a cloud! Thank you so much CC Bath!… Read Full Review

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★★★★★

“Just had to let everyone know I wore a Caroline...”

Written on: 06/03/2010

Just had to let everyone know I wore a Caroline Castigliano dress to my engagement party in Florence went back and bought my wedding dress, my mum bought a beautiful gown to wear from there for the evening of my wedding and I purchased a stunning little number to wear for leaving the wedding.
Visit this fabulous designer the dresses are somthing to die for.
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★☆☆☆☆

“What an utterley horrendous experience! Never have I...”

Written on: 03/03/2010

What an utterley horrendous experience! Never have I been met by such shallow, ill-mannered, disinterested, superior staff as the Manageress and assistant at the Bath branch of Caroline Castigliano.

Ms Castigliano, if you wish to sell gowns retailing in excess of £3,000 to discerning, educated women, then might I suggest you encourage your staff to spend less time on hard-sell tactics, and possibly invest some of your profits on staff training in good manners. Perhaps you should promote your… Read Full Review

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★★★★★

“Can only say the whole experiance was amazing, I...”

Written on: 20/02/2010

Can only say the whole experiance was amazing, I visited Caroline Castigliano on two seperate occasions and loved the dresses so much i couldn't choose one. My best friend then suggested i go wedding dress shopping with her. I did and I just couldn't find anything to compare to the castigliano dresses.I have now bought my dress and i am in love.Go and see the girls at Caroline Castigliano and enjoy,I am wearing Paris with an exquisite beaded belt if you want a fish tail you must look at their… Read Full Review

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★★☆☆☆

“I went to CC, Bath to find a dress after trying on a...”

Written on: 18/02/2010

I went to CC, Bath to find a dress after trying on a lot of dresses and not finding 'the one'. The sales lady was very helpful and we had a very successful visit, but the dresses wasn't exactly perfect and so i said i was going to think on it. This was immediately met with threats of the 2009 prices ending 'that day' and going up by 10 - 15% at the end of the day due to VAT!!!! (load of rubbish on the 8th Feb!), this would have increased the cost of the dress i was thinking about by £450 -… Read Full Review

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★★★★★

“I went to Caroline Castigliano and had a fantastic...”

Written on: 13/02/2010 by Lollie pop (2 reviews written)

I went to Caroline Castigliano and had a fantastic experience. I had been to so many other places to try dresses and none of them looked after me as well as the girls in Caroline Castigliano. I tryed a variety of dresses on before I found my special gown. I fell in love with it the second I put it on, even my dad had a tear in his eye… Read Full Review

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★☆☆☆☆

“I went to the boutique in Bath where I was met by the...”

Written on: 08/02/2010

I went to the boutique in Bath where I was met by the most shallow sales person that I have ever had the misfortune of meeting. I found a dress which was within my budget but when I said that my wedding was 13 months hence so I would like to 'shop around' I was told that if I did not order there and then, I would probably not get the dress ontime. I was also told that any other dress is just inferior and it would be 'my loss' if I did not purchase a CC dress!! Their sales tactics alone put me… Read Full Review

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Mealy_01's Comment

Written on: 18/01/2012

This is strange... I bought my dress form CC and was told I was cutting it fine with 10 months to go...however, several months down the line, after lots of chasing, they have only just taken my measurements, and will start making the dress now, the wedding is less than six months away!!

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★★★★★

“I am amazed at the service you get in the caroline...”

Written on: 13/12/2009 by Lollie pop (2 reviews written)

I am amazed at the service you get in the caroline castigliano store in knightbridge, i had been all over london looking for the perfect wedding dress and finally i found it. The dress was out of this world! it is in the 2010 collection that had just arived that day. All the staff were really enthusiastic and fun, they let me try on masses of dresses and in all honesty i loved everyone!But through their clever guidence i made a decision and i couldn't be happier. I recomend that every girl that… Read Full Review

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Natasha Goodhead's Response to Lollie pop's Review

Written on: 18/02/2010

I am really in two minds about purchasing from CC having read such awful reviews so it was refreshing to read yours but I was wondering how you knew it was from the 2010 collection. I was shocked to find the one I loved had been part of the collections of the previous three collections.

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★★★★★

“I just returned from my honeymoon,I always remembered...”

Written on: 01/12/2009

I just returned from my honeymoon,I always remembered this site, I looked at it when I was trying to decide about my wedding dress, so I want to let all Brides to be to know that shopping at Caroline Castigliano is the most special experiance a girl could ever wish for !
I was looked after by a young woman who really loved all the dresses I tried on so many
I knew I had to wear Caroline Castigliano the gowns are just incredable the style the fabric I knew i would never regret it,and when my… Read Full Review

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★☆☆☆☆

“Had a viewing at the store in Guildford and it was...”

Written on: 28/11/2009

Had a viewing at the store in Guildford and it was awful. Lady went on about what vision I had for my wedding, what 3 words describe my wedding and how its all about the dress and that guests will notice if it is the best quality lace/silk and that other shops quality does not compare. Also kept saying not to listen to my mum and bridesmaids as its all to do with how I feel in the dress. She said I would have to order in the next week or else they would never make it in time as they had so many… Read Full Review

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Maggiecraig's Comment

Written on: 15/02/2010

I found this review not helpful because... the sales assistant sounded very helpfull to me this did not sound like bad service she sounded informative and factual.

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★★★★★

“I just picked up my gorgeous wedding dress from their...”

Written on: 30/10/2009

I just picked up my gorgeous wedding dress from their shop in the West End and I can't wait until my wedding! Looking for my dream dress was everything that I thought it would be. I had such fantastic guidance - those ladies really know what they are talking about!

I always thought I would marry in a slinky number but they convinced me to try on a big dress....which I absolutely fell in love with! Now I just can't wait to wear it!! My advice to other brides is to keep an open mind on what you… Read Full Review

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★★★★★

“Our daughter was married in central London June 7th 09...”

Written on: 26/10/2009

Our daughter was married in central London June 7th 09 we live up north ! the planning advice support and what a wonderful dress all made possible by the staff of Caroline Castigliano they were super from start to finish we couldnt recommend them highly enough from fittings Champagne lots of tears when we saw our daughter in her beautiful gown Caroline was even present on her final fitting what more could you ask for

Delighted Mother of the Bride… Read Full Review

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★★☆☆☆

“They have a nice selection of gowns at Caroline...”

Written on: 26/10/2009 by kirsty88 (88 reviews written)

They have a nice selection of gowns at Caroline Castigliano but the sales techniques in their store just off Oxford Street leave a lot to be desired. At first it was pretty funny that they wouldn't discuss dresses with me, just "visions" however this soon wore thin when i tried to explain that i actually had a pretty decent idea of the type of dress i wanted. I know everyone has different techniques and I am sure that some people find this works well, however the customer should always be right… Read Full Review

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Mealy_01's Response to kirsty88's Review

Written on: 18/01/2012

Agreed. I hated the word game they play. I said I wouldn't be so presumptuous as to place a word on how I would look...my mum said "determined" we did hope that put her off, but she continued. The store closed down a few weeks later though...says a lot!

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★★★★★

“Any bride looking for a great experiance must make a...”

Written on: 24/10/2009

Any bride looking for a great experiance must make a trip to Caroline Castigliano in Guildford.I stepped in this shop a year ago and have never looked back!The manageress, was very young but she really new her stuff.I fell in love with a gown and I must have returned 4 or 5 times before I finally ordered it.
I then met the lady who takes care of the fittings she was outstanding,I was crying when I collected my gown because I woudn't be able to go for any more fittings and be made to feel so… Read Full Review

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★☆☆☆☆

“What an awful, awful experience. I made the mistake...”

Written on: 23/10/2009

What an awful, awful experience. I made the mistake of paying the £25 fitting fee because my BMs and I could only come on a Saturday. Before asking me anything about the dresses I might be interested, the overbearing sales woman asked how much I would like to spend. When I did not want to speed the £5,000 she suggested, I was immediately sent to the sales rack and had to beg to try anything else on! While fitting me she told me not to listen to my friends feedback (rather to listen to what… Read Full Review

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★★★★★

“The best there is,what a fantastic experiance .I...”

Written on: 09/10/2009

The best there is,what a fantastic experiance .I bought a Caroline Castigliano dress from the nicest people I know. The service was outstanding and I can honestly say I had shopped all over London and New York nothing else matched these beautiful dresses and wonderful staff.
Welldone,all the team at Caroline Castigliano Knightsbridge you all deserve a price you are the very best!… Read Full Review

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★★☆☆☆

“Went to the CC store in Knightsbridge in October 2009...”

Written on: 09/10/2009

Went to the CC store in Knightsbridge in October 2009 and before even starting to try on gowns, I was lectured for 5 minutes by a salesgirl saying I had to choose my dress that night. Very insistent I try on a veil even though I do not want to wear one. When I said I had appointments elsewhere and that I would have to think about whether I wanted to buy a CC dress, the salesgirl said that I could have 10% off the price but ONLY if I paid in full on the spot!! It was like buying a used car, not… Read Full Review

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★★★★★

“I just picked up my georgous Wedding Dress from...”

Written on: 20/09/2009

I just picked up my georgous Wedding Dress from Caroline Castigliano and i have never been anywhere with the same exceptional service and quality. It was really hard to choose just one. The ladies working there made me feel very special and made the whole experience very enjoyable and very easy for me. I had a very lovely lady look after me for 2 hours, she gave me really helpful advise and a lot of suggetions of dresses for me to try on. She also showed me a lot of ways to accessorize the gown… Read Full Review

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★★★★☆

“Caroline Castigliano Wedding Dresses is a lovely shop...”

Written on: 18/09/2009

Caroline Castigliano Wedding Dresses is a lovely shop with lovely ladies to help you find The One. I thought I'd already found my dress elsewhere, but kept the appointment I'd made at Castigliano only because I'd already paid £25 for the appointment! We were greeted with champagne and smiles, and a lovely patient girl talked us through the dresses, gave us her recommendations, and insisted that we try all sorts of shapes and sizes. I found my dream dress there, I was allowed to prance and… Read Full Review

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