Caroline Castigliano Wedding Dresses Reviews

Click here if this is your business
★★★★☆
3.6 / 5
65% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Caroline Castigliano Wedding Dresses - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Just bought my dress before the prices go up next week...”

Written on: 29/12/2010

Just bought my dress before the prices go up next week !! Wow I felt amazing, I so nearly didn't go to Caroline Castigliano today as I read the reviews on this site and thought it would just be a waste of time . I couldn't have been more wrong I had a great time and tried some fantastic dresses. I have to say I did buy my dress from the regular collection rather than the sale dresses that they offered me , I know it was a bit more expensive but I love it !
Girls , go to CC and try the great… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I went along to the Caroline Castigliano sale store in...”

Written on: 28/12/2010

I went along to the Caroline Castigliano sale store in Berners Street and would warn any bride to think twice before doing the same. I had gone along to the store to try on the sales dresses in the hope of finding one in a style I liked. When the Sales Assistant asked what style of dress I liked I referred to one which was not in the sale but was by the same designer. The assistant seemed to take great pleasure in telling me I couldn't afford to look at the non-sale dresses and was not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nikkico's Comment

Written on: 07/01/2011

I found this review very helpful because...It shows (yet again) this company's complete disregard for customers and their own mission statement.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Youngwoman's Comment

Written on: 31/08/2012

I agree - staff at the Berners Street store are sales sharks. Avoid this shop!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“I went to the Berner St branch in London and found the...”

Written on: 21/12/2010

I went to the Berner St branch in London and found the service completely below expectation. The lady serving me was extremely patronizing, looked down her nose at my eighteen year old sister and referred to me (a 33 year old woman) as a "little girl". Having seen the lovely dresses online I was hoping for a special experience, sadly I this was not the case. I've decided to go elsewhere. Shame as lovely store and dresses… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nikkico's Comment

Written on: 07/01/2011

I found this review very helpful because...It highlights this company's poor attitude towards it's customers.This lady has probably saved herself alot of heartache by going elsewhere.I only wish I had!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“12 Years ago I was getting married (Edinburgh),and...”

Written on: 04/12/2010

12 Years ago I was getting married (Edinburgh),and thought I'd book an appointment to "see what style fitted me" then go elsewhere and look for something similar but less expensive... Of course I ended up with the very first dress I tried on, as all other shops and dresses were just plain wrong after that, and the quality and feel of the fabrics are just amazing.
The ladies there were fantastic, and even had me come in one day when I phoned them in tears as I was unsure of my choice of dress… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I just love this boutique!!!!I went to the Bath shop...”

Written on: 03/12/2010

I just love this boutique!!!!I went to the Bath shop as it was nearer to my parents house and so my mum could feel part of all the fittings and we could really enjoy the whole experiance together!
Well it was better than I could have ever expected and in the end my mum bought an evening dress to wear to a special event she was celebrating with my Dad the week before my wedding, and so we had some of our fittings together. I really can't express how great it was, and how the ladies made each… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I bought my dress from the Nottingham branch of...”

Written on: 14/11/2010

I bought my dress from the Nottingham branch of Caroline Castigliano and the whole thing turned into the kind of nightmare a bride dreads. I noticed that once I had paid for my dress, which they were quite insistent was paid for upfront, the service dropped immediately. It all started to feel very wrong when I was told by the fitter I was'' a bit of a funny shape'' (I'm 5'4'' Size 12 36dd) and I would have to pay extra if I wanted the dress to fit!! Having already paid £2,500 for a dress I was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I have been panic stricken about choosing my wedding...”

Written on: 14/11/2010

I have been panic stricken about choosing my wedding dress and I felt I had tried so many different designs I just couldn't make a decision,until yesterday and I bought a Caroline Castigliano! I feel such relief. I can only say to brides in the same situation as me go to the Caroline Castigliano shop in Leeds it is fantastic the ladies there could not have been nicer and the dresses are really beautiful.I wish it was easier at the out set to under stand the differences between all the different… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I had a truely fantastic experiance at this very...”

Written on: 07/09/2010

I had a truely fantastic experiance at this very beautiful London store .The lady who served me was so nice I felt totally confident in her advice, and ended up buying two evening dresses ,I wore one of them last week and it was a big hit. Thank you Caroline Castigliano .
Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I bought my dress from the Berners st store. The...”

Written on: 05/09/2010

I bought my dress from the Berners st store. The assistants were helpful but i found very pushy on the sales side. I was ok with it though because i loved my dress, until the fitting. I was not told how to move in the dress to ensure the v neck front did not gape, and had not thought of it myself as its my first wedding and i assumed a 3k dress would not do this! On one of the final fittings i realised i would be showing my breasts to all my guests the min i lifted my arms to dance! the fitter… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I just bought my wedding dress at the Berners Street...”

Written on: 11/07/2010

I just bought my wedding dress at the Berners Street sample sale and it couldn't have been a more rewarding experiance, I have dreamt of wearing Caroline Castigliano to my wedding for years and I just could not stretch to the price when I eventually met my man.So as soon as I heard about the sale through a friend I booked an appointment to see the dresses,I was blown away when I found the dress I had seen on the internet 35% off in my size and fantastic condition it is called Carlotta.The place… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I booked an appointment at this store on Berners...”

Written on: 11/07/2010

I booked an appointment at this store on Berners Street for their 2 week sample sale and regretted it almost immediately. The attitude and approach of the staff (or at least the one I saw) is bullish, arrogant and unhelpful. Every time I tried a dress on I felt as though I was on a game show with 30 seconds on the clock to decide which of the dresses I was going to buy. She spent most of the time telling me how I should be feeling and implied I should disregard the feedback from my sister as it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Youngwoman's Comment

Written on: 31/08/2012

This is exactly my experience too - avoid the Berners St store! I do not believe the positive reviews of this store are authentic.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“I love this place,I spent the afternoon trying on some...”

Written on: 03/07/2010

I love this place,I spent the afternoon trying on some simply splendid dresses and met some fabulous girls,I can only say to all B.T.B try Caroline Castigliano they have great staff and the best dresses I have ever seen.
Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Wanted all brides to be to know I bought my dress from...”

Written on: 08/06/2010

Wanted all brides to be to know I bought my dress from the Leeds boutique and have never looked back.The service care and attention my mother and I received was outstanding every time we visited. The manager was a very elegant lady with so much passion and made me feel that I was the only bride that existed!On top of this I loved my dress… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“After a disasterous experience in one of Edinburgh's...”

Written on: 02/06/2010

After a disasterous experience in one of Edinburgh's supposedly high quality bridal stores and with only two months to go before my wedding, I called Caroline Castigliano's Edinburgh boutique in a dreadful state. At this point I was absolutely desperate and needing something to be fully fitted and made to measure because I'm an awkward shape at the best of times. Altering an off-the-shelf dress had already proved to be a complete waste of time. Given the timescale I wasn't hopefuly but they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“AMAZING! THANK SO MUCH FOR A TRUELY STUNNING GOWN AND...”

Written on: 14/05/2010

AMAZING! THANK SO MUCH FOR A TRUELY STUNNING GOWN AND FOR MAKING ME FEEL REALLY FABULOUS. YOU ARE VERY SPECIAL PEOPLE.KEEP UP THE GOOD WORK ,YOU WILL CHANGE PEOPLES LIVES FOREVER AND MAKE GIRLS LIKE ME REALLY HAPPY… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I went to CC shop in central London to look for my...”

Written on: 26/04/2010

I went to CC shop in central London to look for my wedding dress. The shop is very nice and big, but I did not like the attitude of the staff, I think I was served by the manager. Very posh, patronizing attitude! The dresses were descibed as they were the best in the world, but I have seen much better. Maybe a little bit less of this formal attitude would help! I would not recommend to a friend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Youngwoman's Comment

Written on: 31/08/2012

Totally agree. Staff at Berners street store only have pound signs in mind - patronising, pushy sales sharks. Avoid this shop!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“My experience at Caroline Castigliano Knightsbridge...”

Written on: 16/04/2010

My experience at Caroline Castigliano Knightsbridge (CCK) was AMAZING! The women were so lovely, and made me feel so very special. I loved that they asked what words do you want to describe you on your wedding day. It really helped us to get going in the right direction. They suggested dresses within in my price range, and they never made me feel like I should be spending more. They didn't push like some of the other shops. The most important thing was I was happy, and you could truly feel… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I went to the boutique in Edinburgh to look at bridal...”

Written on: 10/04/2010

I went to the boutique in Edinburgh to look at bridal shoes. The sign at the dorr did not say 'By appointment only'. When the lady answered the door (after ringing the bell twice) I was quite abruptly told that it was appointment only. I stated that I only needed to look at shoes and was told that they were very busy. I was not offered an appointment and was, quite frankly, appalled at their customer service.

I would recommend potential customers avoid this boutique… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I just wanted to say thank you so much to the...”

Written on: 24/03/2010

I just wanted to say thank you so much to the wonderful ladies in Knightsbridge for a truly fabulous experience. You made, what i first thought to be a very daunting task, so easy and fun. I am so pleased with my dress and the accessories which again you made so easy to pick out. I really can't wait for my wedding day now! i'll definitely recommend to a friend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I have just picked up my Godiva wedding gown this...”

Written on: 11/03/2010 by allisonsmith (1 review written)

I have just picked up my Godiva wedding gown this afternoon from Caroline Castigliano Boutique in Bath and i am so excited, relieved and utterly appreciative of the Manageress and the expert fitter for their amazing service. I didnt realise but I had turned up for my fitting 1 week too early! I got the date completely wrong. The manageress was so calm about it, even though the fitter was not even in the store. The manageress called the fitter and she was there within 5 mins, with a big warm… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview