Reviews for First Direct Current Account Reviews

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First Direct Current Account
3.7 stars
Average rating for this product is: 3.7 out of 5

From 0 ratings and 21 reviews

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First Direct Current Account Reviews

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  • Deneshae Rank: Corporal 24th Dec 2007

    Reviewer rating: 3.5 stars


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    I would recommend first direct in a heartbeat!!! I have been with them 2 years and during this time I have successfully claimed back my bank charges, had them pay for a taxi home for me when their systems were down on a weekend and I couldn't get home as well as wire money to another one of my accou ...

  • XX Rank: Major 17th Nov 2006

    Reviewer rating: 0 stars


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    I closed my account 2 days ago. I did not want to be associated with a bank that trail-blazed charging. I remember they were the first bank started to give cash rewards if you switched to bank with them, now First Direct are also the first one to charge customers. Shame! I did not dislike banking wi ...

  • Rachybaby1234 Rank: Corporal 5th Sep 2006

    Reviewer rating: 5 stars


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    I switched to First Direct after being fed up of not having a branch of NatWest in the country (I live in Northern Ireland) and having to wait five working days for money to be credited through a branch of the Ulsterbank. I saw First Direct's website and thought it sounded an excellent idea. I was ...

  • ajk52 7th Aug 2006

    Reviewer rating: 5 stars


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    You can call First Direct 24 hours a day and you get put straight through to an English speaking person. No ridiculous menus, and no Indian call centres.
    My debit card was cloned and my identity was used to set up some direct debits with various people, and First Direct were very very helpful. Thei ...

  • tastyle19 3rd Aug 2006

    Reviewer rating: 0 stars


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    I switched to a First Direct Current Account two years ago, just after I started a new job.

    I am very disappointed with the whole experience, and I feel First Direct are confusing and difficult to work with, and frankly rubbish.

    Just a few of the problems I encountered:

    1) First Direct de ...

  • johnrholmes Rank: Lance Corporal 31st Jul 2006

    Reviewer rating: 2.5 stars


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    Bad points of bank charges outweigh any good points I can think of.

  • sallyjb Rank: Corporal 15th Jun 2006

    Reviewer rating: 5 stars


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    First Direct are amazing! You get straight through to the service desk and they can always help you from transferring money abroad to more mundane every day banking matters to the unusual request! I had my purse stolen, and they not only cancelled my bank cards, but they rang my other card companie ...

  • wayo231 Rank: Corporal 21st May 2006

    Reviewer rating: 4.5 stars


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    The First Direct Current Account is easy to use when using the internet banking. They ask for an internet password (not case sensitive and different to the telephone password). No need to remember your father's dog's name and if it was capitalised or not.

    When you ring them it goes directly to a ...

  • foxview Rank: Lieutenant-Colonel 5th Dec 2005

    Reviewer rating: 5 stars


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    I have been with First Direct for 6 months and found them excellent. The internet banking is very good and easy to understand, and when you telephone them you always get through to a real person.

  • naw 21st Sep 2004

    Reviewer rating: 5 stars


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    I've had my First Direct Current Account for over 10 years. I have a couple of bank accounts with other banks and my partner and I have merged all our accounts together. Frankly I'm astonished at how awful the other banks call centers are compared to FD. The Halifax (now HBoS) is an incredible exa ...