Reviews for The Post Office Phone Service Reviews

deviant1000's review has yet to be rated - Be the first!
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Was with Post Office Home Phone for approximately 12 months and can't fault them for price.

Price is one thing but in my experience their customer service really left a lot to be desired, I received two bills during my time with them, they failed to take monthly instalments and even forgot to cl ...

yvonne reeves's review has yet to be rated - Be the first!
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I started with Post Office Homephone in January 2006, set up a D/D of £25 a month.
I too received a first Bill for Line Rental when I hadn't had a Quarterly bill in April. I phoned PO HP to enquire as to why I had not received a Bill and was told that there was a Technical fault with my Line ...

On average, people found this review very helpful
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The line rental is cheaper than BT, but it is of inferior quality. Since transferring from BT, I've had nothing but problems with the quality of my line and I can't seem to dial internationally. Also, every time I ring The Post Office phone service Customer Services to try and resolve an issue - th ...

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My Post Office phone line has been dead for a week. I rang them up and sent them an email and letter, and I have had no reply to any. I am now going to be reconnected to BT. I got a letter this morning saying sorry you are leaving us and if I change my mind to ring them. There's no chance of that. I ...

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My main complaint with The Post Office Phone Service has been in not receiving regular bills. I received my first bill for line rental and then my second bill 3 months later, but nothing since. I called their customer services a number of times to be told a bill would be sent to me, but nothing. ...

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At the beginning of June 2006 I applied online to transfer my telephone service to the Post Office. I got a letter at the beginning of July from BT to say sorry you are leaving. I have never heard anything or received anything in writing from the Post Office. If you call them, they can't help you wi ...

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I cancelled my Post Office Phone Service in October 2005 and requested a final bill payment at the time. I also complained to their customer care department about the problems I had been having. I never received a final bill, and the customer care department sent me a letter in November saying the ...

tasker's review has yet to be rated - Be the first!
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The Post Office Phone Service - Applied over a month ago. Acknowledgement letter came quickly, but no action since. Rang Customer Services - answered quickly but couldn't explain delay or give any estimate of when I might be connected.

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I applied for a Post Office home phone line on the 24th of February 2006, and I received my welcome letter in early March, stating that they would contact me again with the dates for the transfer, which may take up to 14 days. A direct debit was set up with my bank, but by 20th March I had still hea ...