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The Post Office Phone Service
1.1 stars
Average rating for this product is: 1.1 out of 5

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The Post Office Phone Service Reviews

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  • frytimer 8th Mar 2008

    Reviewer rating: 1 stars


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    I wish i had never signed up because it is so expensive! Everything is standard and works; when I make a call I get connected. Basic service just like BT, no frills.

  • blemtroot Rank: 2nd Lieutenant 19th Feb 2008

    Reviewer rating: 0.5 stars


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    I arranged to switch my phone supplier from BT to the Post Office, tempted as I was by the offer of 50 quid and the irony of having a phone supply run by them 20+ years after privatisation. It was the first time I had switched suppliers, so I was a little naive as to the process. Nothing, however co ...

  • Guest 13th Feb 2008

    Reviewer rating: 1.5 stars


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    The whole broadband ISP market seems to be a minefield. With many people complaining about just about every company out there. From my experience alone I wouldn't advise you not to go with the post office. The post office is still a very inexperienced broadband company and seems to have lots of p ...

  • Guest 12th Feb 2008

    Reviewer rating: 0.5 stars


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    Awful service. Had just moved house, and have no mobile. Initially, told phone would go live after 10 days. Phoned then, and they had no record of my details. Set up a new account. Waited another 10 days. Still no line, phoned to sort it out, was told it would be a further 10 days because my a ...

  • Tillybaby Rank: Lance Corporal 8th Feb 2008

    Reviewer rating: 0 stars


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    Been without broadband connection for three weeks now, engineer finally visited yesterday and fixed it -hmmm - I use the term 'fix' very loosely,

    Tried to make a call from my landline this morning and it's permanently engaged, this is because my broadband connection was activated so I phoned the cu ...

  • StrollerUK 4th Feb 2008

    Reviewer rating: 0 stars


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    I have never had such a bad experience and been spoken to with total contempt by a company.


  • Guest 25th Jan 2008

    Reviewer rating: 1 stars


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    Not a good experience so far. I've been asking for help in dealing with nuisance calls for over 5 months now, and I'm finding Customer Services to be the most unhelpful I've ever come across. I'm now writing to the head office and may switch suppliers. Clear billing.

  • Guest 9th Jan 2008

    Reviewer rating: 4.5 stars


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    Very good service (so far) keep it up, but would like better deals on internationional calls. Have had no problems, the phone line was connected on the right date , 95% of our calls are to Germany never had any problems. also have now put in Post office broadband very easy to set up. Bills have arri ...

  • rtomlin 11th Dec 2007

    Reviewer rating: 0 stars


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    An appauling service and also 0845 for customer services when BT are 0800 get a grip PO. Took 6 days to fix line. Not good enough. Going back to BT!!!!!

  • pennyx5 15th Nov 2007

    Reviewer rating: 0 stars


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    We were appalled the way the post office phone treated us,they sent no bill for us to pay, and was cut off, we both pensioners, so if my wife had heart attack no 999 to dial, no mobile., have payed, you then after wait over 24hrs to go on line. Never again.