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The Post Office Phone Service
1.1 stars
Average rating for this product is: 1.1 out of 5

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The Post Office Phone Service Reviews

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  • blackcar25 16th Jan 2009

    Reviewer rating: 2.5 stars


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    Went with the post office as i was sick of the bad service with B.T and have been happy with how quick i got my land line. no problem at all so far

  • BTbother 17th Dec 2008

    Reviewer rating: 2.5 stars


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    Is there a common cause here? I ask because I have had horrendous problems for the last 5 months trying to change my phone provider.When my line went down I tried to get my provider TalkTalk to get an engineer out to fix it. This was a problem I had had several times before, previous to joining Talk ...

  • dizzydaydream33 22nd Nov 2008

    Reviewer rating: 0 stars


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    I decided to switch to the post office home phone in September this year as BT wanted to charge me a whole years line rental for changing the name on the line rental to mine when my ex partner left. The post office did not have a contract. I had an existing line (for the last four years) so accordin ...

  • colprimus Rank: Corporal 1st Nov 2008

    Reviewer rating: 5 stars


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    All good with the The Post Office Phone Service. I moved back into this flat which had previously had a BT Line, however BT said the line had been dead for too long so they wanted £150 to re-provision the line with a crdit check, 18month contract and a £70 early termination fee!! as I ...

  • 512axy 28th Oct 2008

    Reviewer rating: 0.5 stars


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    1. Payments sent by cheque got lost and though they have cashed it they seem unable to find where the cash has gone.
    2. They cut off my phone without warning even though I paid the bill some 3 weeks before
    3. They refused to accept modern electronic transfers via the internet as their "system people ...

  • GarethMoore Rank: Lance Corporal 13th Sep 2008

    Reviewer rating: 1 stars


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    I do not recommend The Post Office Phone Service. Staff often misinformed me and even at contradicted each other. When providing technical information it was often incorrect. It took 3 phone calls just to find someone who knew enough to actually arrange to have the phone line connected!

  • Guest 11th Aug 2008

    Reviewer rating: 0 stars


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    So angry and disappointed that the Post Office have delivered an even worse service than BT, I found it disgraceful, really.

  • Guest 12th Jun 2008

    Reviewer rating: 1.5 stars


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    The Post Office Phone Service on-line sign up was not working. No on-line info for security package.
    Intending to sign up with P O, I phoned to check details of security package included with Broadband Standard and Extra. Eventually the 3rd. person (Tech.Support) told me the Post Office had a contr ...

  • XXXXXXXXXXXXXXXXXX 25th Mar 2008

    Reviewer rating: 1.5 stars


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    The Post Office Phone Service is very poor in providing a telephone service. Customer service is poor, they are slow on fixing line faults and I've been trying for 16 mnths to get them to stop charging me £5 per quarterly bill for a caller display I don't have.
    I've given up and will be switch ...

  • Guest 18th Mar 2008

    Reviewer rating: 3 stars


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    Excellent service, some mixed feelings as there have been a few problems but they have been sorted ok, friendly bunch when you can understand them but every one has to work!