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The Post Office Phone Service
1 stars
Average rating for this product is: 1 out of 5

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The Post Office Phone Service Reviews

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  • Guest 14th Jun 2009

    Reviewer rating: 0 stars


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    I chaged to The Post Office Phone Service Phone from BT in Feb and when I had my quarterly bill it was costing me nearly £68 more than I was paying BT! I also noticed that my bill contained a monthly charge for caller display - a service that came include with BT's line rental. At no point wa ...

  • Guest 14th Jun 2009

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    I changed from BT in Feb to Post Office Phone Service. I then got a bill for nearly £70 more for the quarter that I was paying BT. I also discovered that on my bill I was being changed for caller display separately to line rental where as it had come as part of BT's line rental. I have chan ...

  • Guest 22nd May 2009

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    On the whole the Post Office Phone Service is ok and the broadband is very quick but dont get expect a fast service for them when it comes to customer care, they string you along with all sorts of excuses and hide behind the very small print within the contract.

  • samwise 26th Apr 2009

    Reviewer rating: 5 stars


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    Very friendly staff always willing to helpThey understand if you are unable to pay your bill and give you 2 or 3 months extra time to pay back.always works and never really need to call customer service for anything other then billing and making payments.

    Signed up to the post office phone service ...

  • Guest 16th Apr 2009

    Reviewer rating: 0.5 stars


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    I went with post office for the reduced installation fee and no fixed contract for the phone line, decided to upgrade to broadband too. Phone line was connected ok and on time but the broadband was 10 weeks after the initial instalation date. My order was put on hold twice, due to a malformation of ...

  • Guest 25th Mar 2009

    Reviewer rating: 0 stars


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    Took an unpaid day from work so that the The Post Office Phone Service could connect me. They never turned up!!!! Rang customer service at 5pm, asked 'Where is my phone line?'they reply 'your call out was cancelled''why?' I ask, they say 'You must have cancelled it. 'No i didn't, I have sat here ...

  • Indo77 19th Jan 2009

    Reviewer rating: 1 stars


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    I got the first 2 bills from The Post Office via the post despite setting up a direct debit on application for the broadband service. The reason I have stated it as a good point is that since ringing and setting up a direct debit (for the second time) I have received no direct debit out of my accou ...

  • blackcar25 16th Jan 2009

    Reviewer rating: 2.5 stars


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    Went with the post office as i was sick of the bad service with B.T and have been happy with how quick i got my land line. no problem at all so far

  • BTbother 17th Dec 2008

    Reviewer rating: 2.5 stars


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    Is there a common cause here? I ask because I have had horrendous problems for the last 5 months trying to change my phone provider.When my line went down I tried to get my provider TalkTalk to get an engineer out to fix it. This was a problem I had had several times before, previous to joining Talk ...

  • dizzydaydream33 22nd Nov 2008

    Reviewer rating: 0 stars


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    I decided to switch to the post office home phone in September this year as BT wanted to charge me a whole years line rental for changing the name on the line rental to mine when my ex partner left. The post office did not have a contract. I had an existing line (for the last four years) so accordin ...