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Written on: 04/04/2011
Appauling customer service- AVOID at all costs, would not even give 1 star but unfortunately this is not a option.
Trying to view is vertually impossible unless you are willing to sell through them, arrange a mortgage through them basically make them as much money for as little work as possible.
My viewing appointment was cancelled on 4 seperate occasssions in the end I have given up and gone through the other estate agent who i found to be far superior.
… Read Full Review
Written on: 19/03/2011
I engaged Bairstow Eves to sell my property - they did. I have no complaints. They gave me an appraisal of how properties were selling in the area. They were always available when I wished to speak with them or got back to me asap.
I let them get on with their job which enabled me to get on with mine.
When a buyer pulled out they very quickly found me another. Of course I would have liked to sell my property at 2007 prices but since I was selling in 2010/2011 I had to sell at a price that a… Read Full Review
Written on: 19/02/2011
Turned up 20 minutes late, no apology, silent the whole viewing. Worst agent I have ever used. I would hate to think how they would treat me if I actually lived in one of their properties… Read Full Review
Written on: 18/02/2011
Bairstow eves offer an appaling service & with a price that has to be the highest in the business. Steer well clear & use a local agent who really knows your local market & will more than likely employ adults, not like the Bairstow children. I always find it highly funny when a teenager in a supermarket suit, claims to be an estate agent & valuer.
Just for fun though, see if you can spot the couple of reviews written by the Bairstow eves agents. They are very simple to spot, because they… Read Full Review
Written on: 17/02/2011
I sold my four bedroom house in Wokingham with Bairstowe Eve. They were fantastic!.. Both Darren and Paul, were always helpfull, smoothed any concerns I had, and were always positive, even when my initial buyer fell through. I cant recommend them enough… Read Full Review
Written on: 10/02/2011
I was viewing properties through Bairstow Eves. Once I turned up for a viewing and they didn't even bother to turn up to let me in so I had to rearrange (I took time off work for that viewing!). I put an offer on a house which was rejected and then decided to view other houses (apparently this upset them as I was meant to negotiate a price for the other house with them.) Then I put on another offer which was also rejected luckily I found another house in the same area through another agent that… Read Full Review
Written on: 28/12/2010
I would much sooner rip my teeth out one by one, than use these overcharging, ignorant, amateurs again. They will tie you into a 6 month contract & the calls for you to lower your asking price will come within a few weeks.
Go with a decent local agent that will charge you the going rate, a 12/13 week contract & give you a much more, personal professional service, without the fee grabbing & being pestered… Read Full Review
Written on: 02/12/2010
Bairstow eves promises are just not worth anything. Thhey promised me they would always send someone out when there was a viewing - Rubbish! Shocked when I asked who was coming. I have 2 young children and they sent 3 views between tea time and bed time. I sold the house and with the astronomical fees we are paying about £100 per hour for the worst service ever! The solicitoors they coherse you into going with are equally as rubbish! Poor poor poor - nothing good to say!… Read Full Review
Written on: 16/11/2010
I have had a similar experience to some others on here. I rung Bairstow Eves today to ask them to come around and value my flat. They flatly refused unless
a./ my husband could be there too as they felt no decision could be taken without him and I may relay information incorrectly (their words)
b./ i told them over the phone what I thought the property was worth
This was after 10 minutes of questions. I have rung 4 other agents who have immediately booked an appointment to come round. I… Read Full Review
Written on: 06/11/2010
I'm appalled by the service I received, judging by the number of bad reviews on here I suggest we make a Facebook page and get your points across! Why should a company like this keep getting away with ripping people off then having an attitude like we've taken your money there's nothing you can do about it. This attitude infuriates me which is why we need to get our points across!… Read Full Review
Written on: 28/10/2010
Unreliable, unhelpful, unfriendly. Never returns calls or try to resolve issues. Just after quick deal and not interested in their tenants. Problems with property unattended nor inspected when reported.
For a company that has been in existence for so many years it is a shame their staff are not trained to perform professionally for the sake of their image.
I would not recommend this company to anyone!!!… Read Full Review
Written on: 28/10/2010 by AcocksBairstowsAreBrill (1 review written)
what a fantastic agent...after attempting to sell my property with other local agents who were a shambles i went to bairstow eves. they had sold many houses in the area but intially i was concerned as they were more expensive than my current agents, however as they very rightly pointed out if you pay peanuts what do you expect!!
Fantastic team, they stayed in touch thoughout the sale of my property, helped me find a property and even helped chase our purch soliciters throughout the… Read Full Review
Written on: 22/10/2010
Ok. My experience of estate agents up until now has been pretty good- but what a comedown. The staff at Bairstow Eves were pushy and abrupt over the phone, "I don't know if you're qualified" (for a mortgage) the Agent said huffily, and put me down for an appointment with their advisors. Well, I wouldn't be flathunting if I wasn't 'qualified'!! She also complained about customers she had taken to view the property I was interested in, which I thought was unprofessional. Anyway, I cancelled the… Read Full Review
Written on: 14/10/2010
Truly a waste of time and didnt either bother to come round to give a valuation.
Last year we had decided to put our house on the market. As a first step, I rang round several local estate agents to get a sense of their valuations and fees. Unfortunately I contacted Bairstow Eves in Chadwell Heath firs. They weredownright hopeless.
In a nutshell, the phonecall went along the lines of ' I won't bother coming round to give you a detaile vaulation, I know now how much (based on type of house… Read Full Review
Written on: 23/09/2010
What an unproffesional, rude and unhelpful agent. I was looking for properties to buy as an investment. Called them and wanted to book some viewings. I asked for basic details (price, localization, availability) of 4 properties. You know what I was told? He would't waste time on me because it is clear that I don't know what I want!!! - I was interested in two price ranges. I can't describe how disrespectful agent was. I asked why he is so rude - I am client in the end of the end. He replied… Read Full Review
Written on: 22/09/2010 by lykastar (2 reviews written)
I am appalled beyond words with the way I have been treated by a Lettings Negotiator in their Barking office.
I live in Nottingham and study in London. Due to personal reasons, I was unable to travel to London and visit estate agents until two weeks before my moving date. I was therefore quite worried that I may not be able to find decent quality accommodation in a secure location on time.
I visited many estate agents in Barking and Ilford. None had anything for me, but all promised to get… Read Full Review
Written on: 27/08/2010
Wish I had seen this website before I put my property up for sale with this lot! I have never dealt with such a bunch of lying incompetent people in all my life. They never returned my calls and when you did manage to speak to them, they just told you a bunch of lies. According to them, they were sending lots of people to look at the property, but the person responsible for booking viewings was making them up to make him look as if he was doing his job - probably on commission for booking… Read Full Review
Written on: 12/08/2010
DO NOT USE BAIRSTOW EVES!!. They will call you every 2 weeks, with one thing on their mind & that is to try & convince you to keep lowering your price in 5% blocks usually, so they can claim their £3500+ in fee's quickly. They have no interest in you achieving a realistic market price for your property, just getting their fee's. 2 of the young kids that work in this unskilled & unregulated business, even told me that the valuations we had made by RIC's surveyors were wrong & they were right… Read Full Review
Written on: 22/07/2010 by c williams (1 review written)
NEVER SELL WITH BAIRSTOW EVES!!!!!!!!!!!!!!!
I lost the house I was buying when the sale of my house fell through as a direct result of Bairstow Eves complete and utter incompetence. They encouraged me to accept what they presented as a cash offer and took my house off the market after a week. For six weeks, I and the estate agent of the house I was buying, asked repeatedly for proof of the buyers finances and was told 'he was reliable and they had dealt with him before and I had nothing to… Read Full Review
Written on: 29/06/2010
This Estate Agency have no consideration or customer respect, they left me waiting 1 hour at the branch in Ealing Broadway. The agent book me at 12:30 but he left before I arrive with a excuse he was with another appointment and was going to come back in 10 min. After 55 min I left the Agency and I saw the guy coming back from his lunch. No consideration at all, he could have cancelled or never arrenged any booking at the time he could not met. I haven't had lunch just to use my lunch time to… Read Full Review
" Nightmare " Read More
" I received an excellent experience,everything from start to finish ... " Read More
" Honest Professional Service " Read More
" Terrible, Liars and Rude. Never use Haart " Read More
Very poor agent.
Many issues some major some minor but all togethe... " Read More